5100 New Forest Drive, San Antonio, TX 78229
Anonymous
Loved one of resident/client
Review for New Forest Haven Assisted Living
[name removed] is great to work with and will go out of her way to be helpful. I would recommend to others. From the little I saw, it looked like a very nice place to be, no matter what your living situation is.
Read all reviewsNew Forest Haven Assisted Living
Find great options for independent and assisted living at New Forest Haven in San Antonio, Texas. This community’s updated campus creates a senior living sanctuary with the thrills of urban living just outside its front doors. Restaurants, unique shops, and cultural attractions lie in close reach, making a fun-filled landscape that’s perfect for senior living.
With dedicated staff, a range of available health services, and an individualized care philosophy, New Forest Haven offers exceptional care sure to fit you or your loved one’s needs. Grocery shopping and laundry services can also be provided to instill a stress-free retirement experience.
In the dining room, enjoy home-style meals made fresh by an executive chef in an elegant atmosphere. After satisfying meals, residents have lots to choose from for enrichment and rejuvenation.
Wade in the outdoor swimming pool, dive into a favorite novel from the library, or join in a regularly scheduled activity. New Forest Haven’s diverse set of activities like tai chi, cooking classes, and more create an engaging environment.
New Forest Haven offers studio, one-bedroom, and two-bedroom apartments in multiple floor plan options. Units can come equipped with full kitchens and private outdoor spaces.
New Forest Haven Assisted Living
Total monthly costs depend on room type, select services, and the level of care needed
Contact a local advisorGet a quote from your local advisor*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.
for New Forest Haven Assisted Living
A Place for Mom has scored New Forest Haven Assisted Living with 8.7 out of 10 using our proprietary review score based on 4 reviews in the last 2 years. Over all time, New Forest Haven Assisted Living has 233 reviews with an average "overall experience" of 4.4 out of 5.
Anonymous
Assisted LivingFamily/friend
August 27, 2025
[name removed] is great to work with and will go out of her way to be helpful. I would recommend to others. From the little I saw, it looked like a very nice place to be, no matter what your living situation is.
Anonymous
Assisted LivingFamily/friend
June 18, 2025
I just visited my sister and she told me that last week they served them octopus for lunch!!! She was disgusted!! Everyone in dinning area did not like it or ate it! Please report that! She basically does not like the food except breakfast!
MG
Assisted LivingFamily/friend
April 22, 2025
New forest haven is NOT for the faint of heart. The residents are very cleanish. The food is fair but not great. Getting things fixed is a problem. The cleaning is something else. When moved here we had 3 types of dinner etc, not now. Things have changed but for the good. Apartment is nice in the size we have, others are smaller but for 1 person ok, new residents will have to make their own decision to move here.
Anonymous
Assisted LivingFamily/friend
March 6, 2025
The staff is accommodating and the tenants are friendly. The van being down was a slight inconvenience. Yes, we would recommend this community to other families.
Mitzi
Assisted LivingFamily/friend
October 7, 2024
Sometimes, the maid skimps on cleaning the shower. Many times, eggs, bacon, sausage, or Canadian bacon not included for breakfast. Only protein served is yogurt. There were supposed to be movie nights once a week, but that hasn't happened. The shuttle won't take [name removed] to the nearby Gold's Gym. The shuttle isn't always working. We feel it's a good value for the cost, but we still don't like the fact that breakfast served there is not that nutritious or good for residents with blood sugar problems. [name removed] has a medicine that affects her blood sugar. The breakfast there has too many carbs. On the positive side, we got my friend [name removed] to move to New Forest Haven in [date removed]. He likes it and has another friend there [name removed] who also moved there recently. Yes, We recommended New Forest Haven to [name removed], and he moved there. His friend [name removed] heard about [name removed] recommendation, and she moved there.
Anonymous
Assisted LivingFamily/friend
August 28, 2024
They are very good with the residents and are very understanding. They treat the residents with respect and are very caring. They could also make some improvements on the food.
Martin
Assisted LivingFamily/friend
June 6, 2024
My mom's overall experience at New Forest Haven Assisted Living has been good. [Name removed] is an outstanding and caring Director. The CNAs and other staff are good to great. I have found the Assisted Living building to be well cared for, comfortable and clean. Everyone has been welcoming and friendly. The food is just okay, but I think New Forest Haven is aware of this. My mom's studio apartment is nice and the level of care has been refreshing. New Forest worked to create a plan that was affordable.
Monica R
Assisted LivingFamily/friend
June 4, 2024
When we visited your facility everyone was helpful and knowledgeable about placing our father in an assisted living environment. We wanted a safe comfortable place where our father would feel welcomed and safe. Your staff was so friendly and answered all our questions. They showed dad around and made him feel at ease! We are so very happy with placing our father at your facility. We are thankful to all the wonderful staff that care for him..,
Anonymous
Assisted LivingResident/client
May 29, 2024
I was previously a resident at New Forest Haven Assisted Living. There have been 9 of us move out because of a resident who moved in November of 2023. He has physically assaulted one person, threatened another and the police have been called numerous times by fellow residents. Management will not make him move, but have threatened.
Anonymous
Assisted LivingMay 17, 2024
I am not happy with what happened with Forest Heaven. I was disgusted with their service, and they took an $800 deposit off me, and never did anything for me if that's how they care about future tenants. I am glad I never moved there and I would never recommend them to anyone.
Erich E
Assisted LivingFamily/friend
May 2, 2024
I have a very pleasant experience with New Forest Haven Senior Living. I am pleased with the amount of amenities that this facility offers. My mother felt very comfortable right away when she first toured the facility.
Anonymous
Assisted LivingFamily/friend
April 22, 2024
Housekeeping needs more staff to be able to provide weekly service consistently. Maintenance requests have to be followed up regularly by resident and/or family member to ensure work is completed in a timely manner. I supplement fresh fruit and veggies for my mom, as the dining room doesn't have a salad or fruit station. Usually just a hot veggie, apples, oranges, and bananas are provided with meals. She also likes that they have an assisted living facility on campus if needed in the future.
Anonymous
Assisted LivingFamily/friend
April 12, 2024
There has been quite a turnover of staff but that can be expected from the sale of the facility right before our move. And in the process there has been updating and remodeling of the facility. They are still in the process and the main areas are nice. Apartment size is bigger than other studios. The apartments themselves have not been updated this time yet. Amenities are getting better. Pool, family room, they added a new area in the dinning room for happy hour/gatherings.
CO
Assisted LivingFamily/friend
March 28, 2024
For a simple individual like my father, it's a roof and it's fine.The maintenance is slow and sloppy, the meal options and service according to my dad is terrible and housekeeping is subpar.He appreciates the elevator and that's his apartment is right next to it. Facilities like this need larger bathrooms for wheelchair bound individuals.
WCF
Assisted LivingResident/client
January 9, 2024
I like the floor plan of my apartment, my pets like it here (dog and cat). There's room for improvement in some areas, but there is an effective renter's association to facilitate recommendations. I like the location in relation to the VA hospital.
Anonymous
Independent LivingFamily/friend
December 19, 2023
I like the fact that [name removed] is in a community with people her age. Everyone is friendly, and she has made lots of friends. I like the fact there are meals for her to eat and activities like bingo and music that she can dance to. It's a great place! Oh, I also like the fact that there is someone who checks on her every day to make sure she's alright. New Forest Haven is a wonderful retirement community!
Anonymous
Assisted LivingFamily/friend
November 28, 2023
I can make this easy, in the beginning when my father in law moved in it was as great place, I would give every category a 5. Then the facility went through new ownership/management and every category dropped to a 1 or 2. He has moved out.
Anonymous
Independent LivingFamily/friend
October 9, 2023
My loved one is currently a resident at New Forest Haven in Independent Living and overall the experience has been very good for her so far. The staff and the residents are all so very nice and helpful. The move in process was easy. They do need more consistency with the housekeeping. Overall, I would recommend New Forest Haven to others. My mom's apartment is very nice.
Anonymous
Independent LivingFamily/friend
September 21, 2023
During the first months. However, recently the facility was purchased by new. Company and residents report that staff have resigned and food services have declined. Lack of trained staff and supplies have caused problems with transportation and quality of meals. Patients report being served fast food type meals in boxed containers. Hopefully these problems can be resolved and residents won't have to move out.
CV
Assisted LivingFamily/friend
June 19, 2023
New Forest Have is a great place to live, and I would recommend it to other families for assisted living. The staff is very helpful and accommodating.
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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.