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Northlake House

9108 Reames Rd, Charlotte, NC 28216

For more information about senior living options:
(866) 374-4058
8.5
Review score
10 reviews
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8.5
Review score
10 reviews
  • 5 star
    80%
  • 4 star
    20%
  • 3 star
    0%
  • 2 star
    0%
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Northlake House
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Anonymous

Spouse or partner of resident/client

5.0 out of 5 stars

Review for Northlake House

I have been quite pleased with the facility as a whole. The caregivers are knowledgeable and so very kind to my husband. My husband is dealing with a debilitating form of dementia, he feels very insecure and is quite paranoid and has episodes of delirium. The caregivers give him one on one attention and stay with him until he is calm. He has repeatedly told me how very kind everyone is. The facility is always clean and the residents look well kempt. My husband enjoys the meals and tells me there are snacks out if you want more. The administrative staff is always available whenever I have questions or just need to talk. I highly recommend Northlake House to families who need placement for their loved ones.

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Northlake House

Northlake House in Charlotte, NC is one of senior living communities in the area. To find the right community for your needs and budget, connect with one of A Place For Mom’s local senior living advisors for free, expert advice.

Senior living options offered

  • Memory Care


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Reviews

for Northlake House

8.5 out of 10
Review Score10 reviewsWrite a review
Overall Experience
4.8
Cleanliness
4.8
Friendliness
4.8
Care Services
4.8
Staff
5.0
Meals & Dining
4.3
Activities
4.7
Value for Cost
4.8

A Place for Mom has scored Northlake House with 8.5 out of 10 using our proprietary review score based on 1 review in the last 2 years. Over all time, Northlake House has 10 reviews with an average "overall experience" of 4.8 out of 5.

Filters

1-10 of 10 reviews

Last Updated: 3/6/25

Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review

A Place For Mom has verified the person writing the review and their connection to the community.

Anonymous

Memory Care

Family/friend

March 6, 2025

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
4.0
Staff
5.0
Meals & Dining
4.0

Review for Northlake House

I have been quite pleased with the facility as a whole. The caregivers are knowledgeable and so very kind to my husband. My husband is dealing with a debilitating form of dementia, he feels very insecure and is quite paranoid and has episodes of delirium. The caregivers give him one on one attention and stay with him until he is calm. He has repeatedly told me how very kind everyone is. The facility is always clean and the residents look well kempt. My husband enjoys the meals and tells me there are snacks out if you want more. The administrative staff is always available whenever I have questions or just need to talk. I highly recommend Northlake House to families who need placement for their loved ones.

Anonymous

Memory Care

Family/friend

June 20, 2024

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Northlake House review

Northlake House will give a tour if you just show up. The activity director, [name removed] , is terrific. She has manicure days, bingo, balloon play. She takes them apple picking, to farms with petting, a dance, and even takes small groups to the beach. They had dinners for resident families on holidays. The regular caregivers are interacting with residents all the time. Lots of hugs and encouragement. It is not perfect, but it is very good. Administrators are receptive.

KV

Memory Care

Family/friend

September 21, 2022

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
4.0

Come Visit If You Don't Believe Me

Northlake House's staff has been amazing. My loved one feels very happy here. I see my loved one enjoying the activities. Each resident has their own room and bathroom. This allows the resident's to feel independent. This is a beautiful and clean community. The residents are able to roam the hallways and feel comfortable doing as they wish, as long as they are not harming anyone else. My loved one loves it here. I would recommend the community to others for their loved ones. Some of the activities the community offers includes: outings, games, arts and crafts, and more for the residents to participate in.

Dawn Wilson

Memory Care

Family/friend

September 24, 2020

4.5 out of 5 stars
Cleanliness
4.5
Friendliness
4.5
Value for Cost
4.5
Care Services
4.5
Activities
4.5

Mom feels at home

My mother has dementia and NorthLake House has been very good to her. She gets good care and seems to feel "at home" there.

Anonymous

Memory Care

Toured community

September 7, 2017

4.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
4.0
Value for Cost
4.0

Would have been one of our 1st choices

I was very impressed with this community and it would have been one of my first choices for my mom's care. The staff did a great job showing me around and answering my questions as well. Unfortunately, they were not able to address some of my mom's specialized medical needs.

Anonymous

Memory Care

Family/friend

August 15, 2017

4.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
4.0
Value for Cost
4.0
Care Services
4.0
Activities
4.0

Some Medication Issues, But Overall A Nice Community

My parents are doing pretty well with their move to this community. It has been rough adjustment process, but I do feel they are in good hands. The only thing I would recommend is that you continue to use the pharmacy you are originally with. We have had some issues with medication management. Other than that issue everything else is fine. The community looks beautiful, and the staff is awesome. I would recommend this community, but just keep our own pharmacy.

Anonymous

Memory Care

Family/friend

July 10, 2017

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0

Mom's Care

We like this community for good care. The staff is outstanding and caring. We like the menu and it is very good. The community is clean and always maintained. We like that the chef is caring and nice to the residents. We like knowing that she is active with the residents with activities. We would highly recommend this community for the great care and value for other

Anonymous

Memory Care

Toured community

July 9, 2017

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0

Very good care!!

My father is no longer at Northlake, but we had a good experience with them. We were not used to the Alzheimer and dementia unit, and it was a little difficult for my father because at the time, he was fine so he was overwhelmed with other patients behavior. It was nothing against the place or the staff. They were all kind and professional and the people in the front office were great. They all did everything they could to keep my father comfortable. It is a good place, the facility was just excellent. They were taking care of medications and ordered him what he needed.

Anonymous

Memory Care

Family/friend

May 31, 2017

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0

Care and Comfort for mom

This is a nice community for care. We were happy with the staff and care takers. My mom was happy there and she seemed to like the meals. They offer my mom activities that she did participate. I would recommend this community for the good care and the value to other families.

Marcelo

Memory Care

Family/friend

March 24, 2017

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0

Memory care for Mom

Very happy with the Northlake House. The staff is dedicated and professional in all respects. We feel strongly that mom is being cared for 24/7. It's a great feeling to know she is safe.

Northlake House

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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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