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Preston House

4910 Harris Woods Blvd, Charlotte, NC 28269

For pricing & availability:
(866) 374-4058
9.2
Review score
51 reviews
Add review
9.2
Review score
51 reviews
5 star
58%
4 star
22%
3 star
10%
2 star
2%
1 star
8%
See all reviews
9.0
Review score
2057 reviews
53 facilities
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Preston House
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Preston House
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Bonny S
-
Child of resident/client
5.0
Wonderful staff
They took the time to truly understand my mom's condition and provided a lot of guidance throughout my evaluation process for a memory care facility.

About the facility
Preston House

Preston House is a memory care community in a quiet residential area with close access to a variety of community services and amenities. Located in Charlotte, North Carolina, Preston House has close access to medical facilities and pharmacies for continued medical care. There are also plenty of grocery stores in the area. Residents and their family and friends will have plenty of options for entertainment with shopping centers, movie theaters, and community parks all nearby.

At Preston House, caregivers provide a variety of services and activities to ensure all residents' needs are met. A medically trained 24/7 staff is on site at all times, ready to assist your loved one with personal care. Regular visits from specialized occupational therapists are available to residents to aid development, recovery, improvements, and maintenance of skills needed for daily living. Speech therapy services are provided by trained and certified speech-pathologists as well. Medication managers are present to ensure all residents receive their prescriptions.

Seniors at Preston House won’t have to worry about daily life tasks, weekly housekeeping, and linen services. Residents also have access to professional transportation services to medical and personal appointments.

The community offers a respite care stay perfect for those recovering from...

Read more

Senior living options offered

Memory Care

Pricing
for Preston House

Total monthly costs depend on room type, select services, and the level of care needed.

Base fees by care type

Memory Care

Unlock pricing
Studio
Starting at $XXXX/mo
*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Tours
at Preston House

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Preston House
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4910 Harris Woods Blvd, Charlotte, NC 28269

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Summit Place of South Park

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9.2
Review score
51 reviews
9.2
Review score
51 reviews
5 star
58%
4 star
22%
3 star
10%
2 star
2%
1 star
8%
9.7
Review score
77 reviews
9.7
Review score
77 reviews
5 star
47%
4 star
30%
3 star
14%
2 star
0%
1 star
9%
9.6
Review score
81 reviews
9.6
Review score
81 reviews
5 star
63%
4 star
27%
3 star
7%
2 star
1%
1 star
2%
9.3
Review score
62 reviews
9.3
Review score
62 reviews
5 star
51%
4 star
26%
3 star
3%
2 star
10%
1 star
10%
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
1 bedroom
--
1 bedroom
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
2 bedrooms
--
2 bedrooms
Starting at $X,XXX/mo
2 bedrooms
--
2 bedrooms
--

Active promotion

No

Active promotion

No

Active promotion

No

Active promotion

Veteran & Employee Discounts

Provides discounts to veterans, teachers and employees of certain companies.

Pet friendly

No

Pet friendly

No

Pet friendly

Yes

Pet friendly

Yes

Care types offered

1

Memory Care

Care types offered

2

Assisted Living, Memory Care

Care types offered

2

Assisted Living, Memory Care

Care types offered

2

Assisted Living, Memory Care

Amenities
at Preston House

Healthcare Services

  • Memory Care
  • Staffing & Ancillary Services
  • Medication Management
  • Incontinence Care
  • Non-Ambulatory Care
  • Diabetic Care

Meals & Dining

  • Meals Provided
  • Low / No Sodium
  • No Sugar

Room Amenities

  • Ground Floor Units
  • Respite or Short Term Stays Offered
  • Air Conditioned

Community Amenities

Transportation & parking

  • Uncovered Parking
  • Transportation at Cost

Common areas

  • Indoor Common Areas
  • Outdoor Common Areas

Services

  • Housekeeping
  • Beautician
  • Laundry Service / Drycleaning

Languages spoken

  • English

Activities

  • Dances
  • Activities On-site
  • Live Musical Performances
  • Devotional Activities On-Site
  • Reminiscence Programs
  • BBQs or Picnics
  • Light Therapy Programs
  • Live Dance or Theater Performances
  • Holiday Parties
  • Birthday Parties

Reviews

for Preston House

9.2 out of 10
Review Score1-20 of 51 reviewsWrite a review
Overall Experience
4.2
Cleanliness
4.5
Friendliness
4.5
Care Services
4.4
Staff
4.4
Meals & Dining
4.0
Activities
4.2
Value for Cost
4.2

A Place for Mom has scored Preston House with 9.2 out of 10 using our proprietary review score based on 13 reviews in the last 2 years. Over all time, Preston House has 51 reviews with an average "overall experience" of 4.2 out of 5.

Filters

1-20 of 51 reviews

Last Updated: 10/6/25

Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review

A Place For Mom has verified the person writing the review and their connection to the community.

Bonny S

Memory Care

Family/friend

October 6, 2025

5.0 out of 5 stars
Verified Review

Wonderful staff

They took the time to truly understand my mom's condition and provided a lot of guidance throughout my evaluation process for a memory care facility.

Anonymous

Memory Care

Family/friend

August 20, 2025

5.0 out of 5 stars
Verified Review

Kind hearts in a small but intimate facility

Ask all of the questions you can think of. Visit before you sign the deal. Your staff is great and deserves accolades. They have always been kind and respectful and treated my father with compassion and a smile. I would recommend.

Anonymous

Memory Care

Family/friend

July 30, 2025

4.0 out of 5 stars
Verified Review

Review for Preston House

Very attentive and caring. Getting residents involved in activities. Would recommend

Anonymous

Memory Care

Family/friend

July 25, 2025

5.0 out of 5 stars
Verified Review

Recommend Preston House

Preston House Memory Care has been great to work with. They have lovely private rooms, and friendly and caring staff.

Helen M

Memory Care

Family/friend

May 8, 2025

4.0 out of 5 stars
Verified Review

A good choice

Most of the staff showed genuine interest in the well-being of my husband. The food staff even allowed him to have more food when he asked for more. Room sizes were adequately spacious for the resident. There was enough room to comfortably seat one or two guests. I really liked that there was a half bath (sink and toilet) in each room.

Cleanliness
4.0
Friendliness
4.0
Value for Cost
4.0
Care Services
4.0
Activities
4.0
Staff
4.0
Meals & Dining
4.0

Anonymous

Memory Care

Family/friend

March 14, 2025

1.0 out of 5 stars
Verified Review

Never recommend

Stay away from this facility. My mother's wedding rings were stolen and so were her shoes. The staff seemed to have no idea who my mother was when I went to visit her. She got absolutely no exercise and they had nothing for her to do. It was just a warehouse. It was horrific. I would've pulled her out except my husband was in the hospital dying.

Cleanliness
3.0
Friendliness
3.0
Value for Cost
1.0
Care Services
2.0
Activities
1.0
Staff
3.0
Meals & Dining
1.0

David C

Memory Care

Family/friend

February 24, 2025

5.0 out of 5 stars

Memory Care for my 97 year old mother

When my 97 year mother needed to go to a memory care unit, we wanted to find a place where would be safe and well taken care of. My wife toured Preston House and during that tour, members of two families with residents there stopped to tell her how happy they were with the care their loved received there. We were fortunate enough to get my mother into Preston house. Everyone we and my mother interacted with were great from administration, nursing director, maintenance, dietary, hairdresser and all the care givers (some of which had been there over 10 years. My mother liked to joke with the staff and on my visits often pointed out a staff a member and said how nice they were to her. It was a tremendous relief for us to know that she was well taken care and safe at Preston house.

Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Gary W

Memory Care

Family/friend

February 18, 2025

5.0 out of 5 stars

Attentive and Compassionate Memory Care

The staff at Preston House provided my wife with attentive and compassionate care, meeting her individual needs with diligence. They maintained a safe and clean environment, going above and beyond to meet her needs and keep her engaged, content, and comfortable. The relatively small number of residents and their focus on providing only memory care were the primary reasons I chose Preston House. However, their remarkable care for my wife validated the decision to entrust her well-being to them.

Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Anonymous

Memory Care

Family/friend

February 17, 2025

5.0 out of 5 stars
Verified Review

Review for Preston House

They were always very caring, and offered helpful observations, it is a small place so everyone was always in sight of staff. I felt at ease after the first week of mom being at Preston House, especially after a bad experience at another facility. Consistent care from same doctor as she had in the senior behavioral hospital in Concord. Positive experience all around at PH.

Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Daughter

Memory Care

Family/friend

November 14, 2024

5.0 out of 5 stars

Preston House is the extended family your loved one deserves!

Our mother has advanced Alzheimers and our priorities have always been her safety and happiness. Preston House provides a safe and caring environment for her to thrive in. They handle the needs of later stage Alzheimer residents which we found to be critical as not all memory care communities offer that level of care. At Preston House, our mother is never lonely and has a nice circle of friends, gets her hair done weekly at their salon, and enjoys the meals and activities that Preston House offers. She is always clean and neatly dressed and on special outings they make sure she is decked out with jewelry and lipstick. Everyone who works at Preston House treats Mom with kindness and respect and they are committed to making sure the residents are happy and well cared for. They are a very experienced, competent staff and excellent at what they do and they treat my mother like family. That means the world to us.

Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

C H

Memory Care

Family/friend

October 23, 2024

5.0 out of 5 stars

Caring Creates Community

Our family has been connected with Preston House for 12 months. In a year, we have seen so much love and care toward the residents and their families. A dementia related diagnosis is hard to comprehend. Yet at Preston House, we sit with our loved one, interact with the other residents, share stories with staff and care providers, chat with other families and through it all, recognize that we’re not alone in the journey. Everyone at PH cares so much and makes it their job to keep our loved one safe. When we’re with our family member, we focus on him and nothing else. PH goes above and beyond to plan seasonal events for residents and families which deepen our relationships.

Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Audrey S

Memory Care

Family/friend

October 23, 2024

5.0 out of 5 stars

Caring care is real at Preston House Memory Care

Losing a loved one, a spouse, a parent or family member to health issues, personality changes, and forms of dementia is often traumatic and an overwhelming emotional experience. When care at home is no longer possible, finding the right care facility is important. I am relieved to have found that Peston House provides a better level of care and attention than many health care facilities we have experienced over the years with other family members. The rooms and surroundings are simple, attractive and efficient. The meals are appropriate and good, and the small building is easy for my husband to navigate. There also is a large, fenced backyard and patio.The RN is available almost everyday, and easily contacted to answer questions. After a few weeks to settle in, I and our family feel my husband is contented and as happy and safe as possible in a difficult care situation. We find the staff attentive, courteous, hard working and caring. Thank you Preston House.

Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
4.0
Staff
5.0
Meals & Dining
4.0

Lucille S

Memory Care

Family/friend

October 9, 2024

4.0 out of 5 stars

Peace of Mind

It's always hard to leave your loved one in the care of others. I had to quickly find a place that could physically transfer from bed to wheelchair etc. Preston House was the best fit for my Mom. Caring, knowledgeable people, well trained. They keep me informed of progress or changes by phone or in person. Very clean, in a nice neighborhood.

Cleanliness
5.0
Friendliness
5.0
Value for Cost
4.0
Care Services
5.0
Activities
5.0
Staff
4.0
Meals & Dining
3.0

Andrew B

Memory Care

Family/friend

September 9, 2024

4.0 out of 5 stars
Verified Review

Help when we needed it.

I found the staff to be friendly and patient with a group that is tough to be patient and friendly with. We liked the relatively small size and simple set up of the facility. We feel that is the best thing for someone going through what our mother was going through.

Cleanliness
5.0
Friendliness
5.0
Value for Cost
4.0
Care Services
4.0
Activities
4.0
Meals & Dining
4.0

Anonymous A

Memory Care

Family/friend

June 25, 2024

5.0 out of 5 stars

Amazing

My mom is very well cared for at Preston House. The staff go above and beyond for not only the residents but the families too. They treat the residents with dignity and respect and honor their choices.

Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Anonymous

Memory Care

Family/friend

June 20, 2024

3.0 out of 5 stars
Verified Review

Preston House review

Preston House has this big activity calendar with all the daily activities. THEY DO NONE OF THEM. [name removed] was activities director. Last year her plan was to drive residents to every park in the county on Wednesday. She would drive there, get out and take a picture , and drive back. I suggested box lunches because most have tables. She said she couldn't get people to help with it. They had instructions on what to do if there was a tour. Some of the caregivers were really caring, but they did little to interact with the residents. [name removed] was safe there.

Anonymous

Memory Care

Family/friend

June 11, 2024

1.0 out of 5 stars
Verified Review

Look elsewhere!

I will never recommend Preston House to anyone. In my opinion, there is not enough staff for the level of care needed by most of the residents. I thought the food was terrible. I tried to check the menus so I would know when I was going to have to bring food for my husband, however, most of the time they didn't have them posted. If I took him outside to sit on the patio, in order to get back into the building I would have to bang on a window or the door so someone could let us back in. There was no doorbell or call button outside on the patio to ask a staff member let us back in.

Anonymous

Memory Care

Family/friend

May 7, 2024

3.0 out of 5 stars
Verified Review

Clean place but room for improvement

When it comes to the meals and dining service, they eat on Styrofoam plates with plastic cups and silverware. I have yet to see any activities. All of these places are terrible. They are just warehousing for the old.

Cleanliness
4.0
Friendliness
2.0
Value for Cost
2.0
Care Services
2.0
Activities
2.0
Staff
2.0
Meals & Dining
1.0

Lori

Memory Care

Family/friend

January 18, 2024

5.0 out of 5 stars
Verified Review

Great home away from home

My loved one is a resident at Preston House. The facility is very caring. I would recommend this facility to others.

Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Anonymous

Memory Care

Family/friend

July 27, 2023

2.0 out of 5 stars
Verified Review

Not a good experience at Preston House.

I said very clearly that my husband needed assistance toileting but when I wasn't there he only seemed to get assistance in the morning and maybe at night. I had to clean feces from all over the bathroom several times as well as from under his fingernails. I made it very clear he has stage 4 kidney disease yet water was only offered at meal times until we provided a mini fridge for his room and I supplied him with 6 bottles of water each day. They consistently served him food I explicitly told them he would not eat. If they give a residents meds at night, they wake them up to give them to them around 9:30-10:00 pm instead of prior to them retiring for the night. Most residents are in their room except for meals or they sit/nap in front of the TV in the living room. I wanted him to receive socialization instead of watching TV all day long and most of the time when I wasn't there he was in his room watching TV. Now he's going to adult day care three days a week and is getting socialization and it's a much better situation. He did not leave on good terms. When I checked him out I didn't realize they only gave me 2 day's worth of meds...they didn't send any of the refills so I had to scramble to get new scripts for him so he wouldn't miss any doses of his meds, especially his BP meds. I feel really bad for some of the residents because while my loved one was there and I was visiting I could go get a CNA to let them back into their rooms so they could toilet, ask for toilet paper for them for their bathrooms, paper towels, etc. A lot of them do not have family visiting regularly and don't have anyone to advocate for them.

Cleanliness
3.0
Friendliness
3.0
Value for Cost
1.0
Care Services
1.0
Activities
1.0
Staff
3.0
Meals & Dining
3.0

Neighborhoods around Preston House

See what the neighborhood has to offer and what’s nearby:
Map of the neighborhood around Preston House

Frequently Asked Questions
about Preston House

Preston House offers Studio. Learn more.

A Place for Mom has scored Preston House 8.5 out of 10 using our proprietary review score.

 

We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.

 

Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.

Call (704) 921-9279 to reach a resident at Preston House.

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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.

To conduct a complete investigation, seniors and their families should:

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  • Check additional licensing and state audit information

If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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