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Shads Landing

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9131 Benfield Rd, Charlotte, NC 28269

For pricing & availability:
(866) 374-4058
8.7
Review score
49 reviews
Add review
8.7
Review score
49 reviews
5 star
39%
4 star
39%
3 star
14%
2 star
0%
1 star
8%
See all reviews
8.7
Review score
2504 reviews
81 facilities
Shads Landing
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Shads Landing community exterior
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Shads Landing in google map
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Pat C
-
Resident/client
5.0
Management is top notch!! Very welcoming.
I really enjoy living at Shad’s Landing. Although I’ve only been a resident for about a month, I have made numerous friends engage in many activities and try not to miss a meal because the food is very good. I would certainly recommend this place to anyone looking to still be independent,

About the facility
Shads Landing

Shads Landing is a charming independent living community that is built upon 10 acres of beautifully landscaped grounds with a large pond at the center. This community offers all the convenience of Charlotte with a lovely park-like setting which makes it an excellent choice for active seniors. Shads Landing is close to shopping, fine dining, health care, and many unique attractions.

Community services and amenities

Shads Landing is perfect for independent seniors wishing to continue their active retirement lifestyle. The community offers many opportunities to participate in the arts, learn new skills, and enjoy intellectual and cultural pursuits. Popular activities include:

  • creative writing classes
  • book and garden clubs
  • discussion groups
  • creative arts projects
  • scheduled outings
  • social events
  • cooking demonstrations
  • …and more!

This community offers independent living in a safe, caring environment where seniors can be surrounded by their peers. Professional and attentive staff are always available to check up on resident needs. They can also coordinate with private home care providers to help with more advanced medical conditions. Meanwhile, an on-site management team is available day and night to assist residents with any needs that may arise.

For a reasonable fee, residents enjoy access to regular fitness programs, three chef-prepared meals served daily, planned activities and events, weekly housekeeping and linen services,...

Read more

Senior living options offered

Independent Living

Pricing
for Shads Landing

Total monthly costs depend on room type, select services, and the level of care needed.

Base fees by care type

Independent Living

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Studio
Starting at $XXXX/mo
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1 Bedroom
Starting at $XXXX/mo
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2 Bedrooms
Starting at $XXXX/mo
*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Tours
at Shads Landing

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Shads Landing community exterior
Shads Landing

9131 Benfield Rd, Charlotte, NC 28269

Providence Meadows community exterior
Providence Meadows

4123 Kuykendall Rd, Charlotte, NC 28270

Brookdale Charlotte East
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6053 Wilora Lake Road, Charlotte, NC 28212

MerryWood on Park
MerryWood on Park

3600 Park Rd, Charlotte, NC 28209

8.7
Review score
49 reviews
8.7
Review score
49 reviews
5 star
39%
4 star
39%
3 star
14%
2 star
0%
1 star
8%
9.4
Review score
20 reviews
9.4
Review score
20 reviews
5 star
65%
4 star
35%
3 star
0%
2 star
0%
1 star
0%
9.3
Review score
91 reviews
9.3
Review score
91 reviews
5 star
52%
4 star
30%
3 star
12%
2 star
4%
1 star
2%
9.2
Review score
73 reviews
9.2
Review score
73 reviews
5 star
55%
4 star
33%
3 star
8%
2 star
3%
1 star
1%
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
2 bedrooms
Starting at $X,XXX/mo
2 bedrooms
Starting at $X,XXX/mo
2 bedrooms
Starting at $X,XXX/mo
2 bedrooms
Starting at $X,XXX/mo

Active promotion

No

Active promotion

No

Active promotion

No

Active promotion

Fee Discount

Reduces entrance fees required upon move in

Pet friendly

Yes

Pet friendly

Yes

Pet friendly

Yes

Pet friendly

Yes

Care types offered

1

Independent Living

Care types offered

1

Independent Living

Care types offered

2

Assisted Living, Independent Living

Care types offered

2

Assisted Living, Independent Living

Amenities
at Shads Landing

Healthcare Services

  • Medication Management
  • Staffing & Ancillary Services

Meals & Dining

  • Guest Meals
  • Restaurant Style Dining
  • Professional Chef
  • Low / No Sodium
  • No Sugar
  • International Cuisine

Room Amenities

  • Air Conditioned
  • Kitchenette
  • Ground Floor Units
  • Wi-Fi/high-speed internet
  • Cable or Satellite TV
  • Handicap Accessible
  • Bath Tubs
  • Wheelchair Accessible Showers

Community Amenities

On-site dining options

  • Private Dining Room

Transportation & parking

  • Complimentary Transportation
  • Uncovered Parking
  • Resident Parking Available
  • Property Convenient to Public Transit

Pets

  • Cats Allowed
  • Dogs Allowed

Common areas

  • Central Fireplace
  • Beauty Salon
  • Outdoor Common Areas
  • TV Lounge
  • Meeting Room
  • Library
  • Indoor Atrium
  • Computer or Media Center
  • Indoor Common Areas
  • Barber Shop

Recreational areas

  • Movie or Theater Room
  • Raised Garden Beds
  • Game Room
  • Fitness Center
  • Piano or Organ
  • Billiards Lounge

Services

  • Laundry Service / Drycleaning
  • Housekeeping
  • Beautician

Languages spoken

  • English

Activities

  • Live Dance or Theater Performances
  • Brain fitness / Dakim
  • Tai Chi
  • Stretching Classes
  • Educational Speakers / Life Long Learning
  • Birthday Parties
  • Protestant Services
  • Dances
  • Activities On-site
  • Jewish Services
  • Catholic Services
  • Devotional Activities On-Site
  • Live Musical Performances
  • Activities Off-site
  • Wii Bowling
  • Other Religious Services
  • BBQs or Picnics
  • Holiday Parties
  • Day Trips and Outings
  • Mormon/LDS Services
  • Trivia Games
  • Devotional Activities Offsite

Reviews

for Shads Landing

8.7Review score49 reviews
8.7
Review score
49 reviews
5 star
39%
4 star
39%
3 star
14%
2 star
0%
1 star
8%
Hawthorn Senior Living, LLC
8.7
Review score2504 reviews81 communities
Write a review
A Place for Mom has scored Shads Landing with 8.7 out of 10 using our proprietary review score based on 15 reviews in the last 2 years. Over all time, Shads Landing has 49 reviews with an average "overall experience" of 3.9 out of 5.
Overall Rating
3.9
Cleanliness
4.1
Friendliness
4.2
Care Services
4.0
Staff
4.2
Meals & Dining
3.6
Activities
3.9
Value for Cost
3.9
A Place for Mom has scored Shads Landing with 8.7 out of 10 using our proprietary review score based on 15 reviews in the last 2 years. Over all time, Shads Landing has 49 reviews with an average "overall experience" of 3.9 out of 5.
Parent company
Logo for Hawthorn Senior Living, LLC
Filters
Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review
A Place For Mom has verified the person writing the review and their connection to the community.
1-20 of 49 reviews
Pat C - Resident/client
Independent Living
November 7, 2024
5.0
Management is top notch!! Very welcoming.
I really enjoy living at Shad’s Landing. Although I’ve only been a resident for about a month, I have made numerous friends engage in many activities and try not to miss a meal because the food is very good. I would certainly recommend this place to anyone looking to still be independent, but have all the amenities that they need.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
4
Joann S - Family/friend
Independent Living
October 7, 2024
5.0
Verified Review
A safe & happy place for Mom/Dad
My Mom is bed bound & under hospice care (since she arrived) so she does not take part in the activities but I see all the activities when I visit her. She does eat the food there - and I have eaten several meals there too. It has been fabulous for my Mom to stay there & have the Better at Home staff bring her food & care for her needs. Hospice is able to visit & has worked with staff of Better at Home for some patients. She is million times happier than the rehab!!! I would highly recommend!!!
Cleanliness
4
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
4
Activities
4
Value for Cost
5
Sharon - Family/friend
Independent Living
October 3, 2024
5.0
Flexible and Friendly
Shad’s Landing took the time to FaceTime with me to walk through the facility and answer all my questions. I am from out of town and was trying to help my brother who is local find a place for my Dad. We did a spreadsheet to figure out what was best suited for my Dad and at a fair price. We are happy with the experience so far.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Katie Baucom - Family/friend
Independent Living
September 20, 2024
1.0
Horrible place/ Hateful staff
If I could rate this community with 0 stars I would. The Manager Shannon is very rude and disrespectful to residents and her staff. I heard her telling a staff "I should write you up". The residents are talked to like children in a disrespected way by staff. The residents do not get their rooms cleaned weekly which is in their monthly package short staff. Mold in sink and shower. Washer was out for months and heard her say "it's not in my budget cause it's not going to affect my BONUS. My loved one paid over $[removed] a month to live here. Food is horrible, cats running around on furniture in the lobby area. My loved one lived on the 3rd floor and it reaps with weed (illegal drug) every night. 1st floor reaps with cigarettes smoke. This is not an independent living. Wheelchairs, dementia patients, mental health patients. There are not enough activities for the different level of mental for the residents. I moved my mom out. Don't walk, RUN from this place!
Cleanliness
1
Friendliness
1
Care Services
1
Staff
1
Meals & Dining
1
Activities
1
Value for Cost
1
Michelle B - Family/friend
Independent Living
September 9, 2024
3.0
Cigarette amoke
Shads Landing claims to be a smoke free facility. However, we have complained multiple times to the facility and district manager about the cigarette smoke in my parent’s hallway. One resident blatantly disregards the no indoor smoking rule- the hallway reeks of cigarette smoke. We have been complaining for 7 months and the issue continues. Poor management of a chronic problem. Rules are not enforced.
Cleanliness
3
Friendliness
4
Care Services
3
Staff
3
Meals & Dining
3
Activities
2
Value for Cost
2
Tonya P - Family/friend
Independent Living
September 1, 2024
1.0
Very disappointed
It was definitely not what we thought it would be. Very disappointed. Every meal took 1.5 hours. Took way too long for apartment issues to be addressed. Did not listen to tenants suggestions related to meals, etc. The facility needs more than one elevator. Balcony was filthy when we moved my mother in and it was never cleaned. I think the staff plays too many roles. I came every week to do my mothers laundry and I could never use the laundry room across the hall from my mothers apartment, first because it only had one working washer then the housekeeping had to use those washers and dryers so I had to walk all the way down the hall to use the other laundry room. When paying nearly [fee removed] a month the tenants should be able to use the laundry room closest to their apartment and when it is convenient for the tenants and or family members. I would not recommend this independent living facility. The activities were not what we expected them to be.
Cleanliness
1
Friendliness
1
Care Services
1
Staff
1
Meals & Dining
1
Activities
1
Value for Cost
1
Anonymous - Resident/client
Independent Living
July 19, 2024
4.0
Verified Review
Review for Shads Landing
My experience has been favorable overall. I really would like an upgrade in food and dining services. I would recommend it to others.
Cleanliness
4
Friendliness
4
Care Services
5
Staff
4
Meals & Dining
2
Activities
2
Value for Cost
3
AP - Family/friend
Independent Living
February 13, 2024
5.0
Verified Review
Welcoming
Everyone is friendly and very supportive of the transition. If you have questions they will get an answer for you. Residents are extremely friendly and always say hi.They also offer assisted-living assistance as needed for their residents. Very helpful for the step down phases of life or minor health concerns.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Joann - Family/friend
Independent Living
November 9, 2023
5.0
Verified Review
Review for Shads Landing
It has been a great experience. My Mom's condition changed quickly and everything she needs is available here. The folks have been helpful answering all my questions and concerns. Many of the friends who visit my Mom comment on the cleanliness of the facility, and how the atmosphere is friendly & pretty.I would highly recommend Shads Landing. I appreciate all the services and I know I could not replicate the care my Mom is getting at her house or my house.I am so thankful to A Place for Mom for helping me discover Shads Landing.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
4
Activities
4
Value for Cost
5
Toni - Family/friend
Independent Living
October 27, 2023
4.0
Verified Review
Mom Love
My mom is currently a resident at Shads Landing and everything about her experience at this facility has been very good so far! The person that I worked with was very informative and so kind and worked hard along side me to get me exactly what I needed for my Mom. All of the staff is very kind and helpful in any capacity needed! The housekeeping is getting better. I would recommend this Gracious Independent Property to anyone who is looking for a loved one!
Cleanliness
4
Friendliness
4
Care Services
4
Staff
4
Meals & Dining
4
Activities
4
Value for Cost
4
EC - Resident/client
Independent Living
September 22, 2023
4.0
Verified Review
Review for Shads Landing
Overall pleased. I picked this community because it is close to family. I rated activities low because they don't appeal to me in general. Other people here like them. Staffing is chronically low.
Cleanliness
4
Friendliness
5
Staff
4
Meals & Dining
4
Activities
2
Value for Cost
3
Anonymous - Family/friend
Independent Living
June 8, 2023
5.0
Verified Review
The Reasons to choose Shads Landing.
I would recommend to any that wants a good place for your love one. I like the staff.The best thing they all do is care. It's a great place to live. We picked this community because, I liked it from the start.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
anonymous - Resident/client
Independent Living
March 23, 2023
4.0
Verified Review
Comfortable place to call home.
Very comfortable place to make your home due to cleanliness, friendliness of staff, good care services, and good food.
Cleanliness
4
Friendliness
4
Care Services
4
Staff
4
Meals & Dining
4
Activities
4
Value for Cost
4
Response from Shads Landing
March 26, 2023
Thank you for the lovely review! Please let us know what we can do to earn that last star!
Anonymous - Family/friend
Independent Living
March 21, 2023
5.0
Verified Review
Review for Shads Landing
The apartments is nice and clean. My experience with the community, is very nice. The staff is great. I would recommend to others.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Response from Shads Landing
March 24, 2023
Thank you for your kind words and this wonderful review!
anonymous - Family/friend
Independent Living
January 13, 2023
3.0
Verified Review
would recommend
Shads Landing has had a lot of renovations so the community itself is just beautiful - it is so nice, bright, and inviting and we absolutely love it. Their greatest asset is the people - the residents are very very friendly and very helpful. The staff members are very helpful as well and our loved one enjoys being around them . We would say the only improvement they could make would be the meals - they could have more options for those with dietary restrictions.
Cleanliness
5
Friendliness
5
Staff
5
Meals & Dining
1
Activities
3
Value for Cost
3
Response from Shads Landing
January 25, 2023
Hello - we would love to know what we could do to earn those extra stars! Feel free to let us know by emailing reflect@hawthornret.com
Frances - Family/friend
Independent Living
December 8, 2022
5.0
Verified Review
Great facility and staff. Any time I had a question it was answered timely. Their attention to family and resident was outstanding! Great atmosphere. The dining experience with a choice of entrée was very nice. You will definitely never be hungry while there! The activities were inclusive. Overall great facility!
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Bill C - Toured community
Independent Living
April 6, 2022
4.0
Verified Review
My tour review
This community was not as fancy as the type of environment that we were looking for for my loved one.
G W - Family/friend
Independent Living
October 6, 2021
4.0
Verified Review
Shads Landing a Good Place to Retire
I would tell others that the community has really nice staff. There has been staff turnover since my loved one has been here. Overall they have a good staff to take care of the residents. It is a friendly place as well.
Cleanliness
5
Friendliness
5
Care Services
4
Staff
5
Meals & Dining
4
Activities
4
Value for Cost
5
anonymous - Toured community
Independent Living
August 5, 2021
5.0
Verified Review
Tour of Shads Landing
We had a great tour with Shads Landing and really liked this facility. The only issue is it is truly independent living and she needed more care and involvement with staff than they were able to provide.
anonymous - Toured community
Independent Living
July 8, 2021
3.0
Has some of what we need but not enough
Cleanliness
3
Friendliness
3
Care Services
3
Activities
3
Value for Cost
3
Viewing 1-20 out of 49 reviews

Neighborhoods
around Shads Landing

See what the neighborhood has to offer and what’s nearby:
Shads Landing in google map

Frequently Asked Questions
about Shads Landing

Shads Landing offers Studio, 1 Bedroom and 2 Bedrooms. Learn more.

A Place for Mom has scored Shads Landing 8.7 out of 10 using our proprietary review score.

 

We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.

 

Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.

Call (704) 510-0215 to reach a resident at Shads Landing.

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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.

To conduct a complete investigation, seniors and their families should:

  • Tour any listed location to confirm the accuracy of the community description
  • Confirm that the community offers services that are required for the senior’s specific needs and budget
  • Check additional licensing and state audit information

If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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