About Assisted LivingAssisted living facilities offer housing and care for active seniors who may need support with activities of daily living, like bathing, dressing, and medication management.Complete guide to assisted livingBest of 2026 Assisted Living Winners
About Memory CareMemory care facilities provide housing, care, and therapies for seniors who have Alzheimer’s disease or other forms of dementia in an environment designed to reduce confusion and prevent wandering. Complete guide to memory careBest of 2026 Memory Care Winners
About Independent LivingIndependent living facilities offer convenient, hassle-free living in a social environment for seniors who are active, healthy, and able to live on their own.Complete guide to independent livingBest of 2026 Independent Living Winners
About Senior LivingSenior living is a term used to describe various housing and care options for older adults from maintenance-free, 55+ facilities for active seniors, to secure, fully staffed facilities for seniors with Alzheimer's or dementia. Complete guide to senior livingFind senior living facilities near you
About Nursing HomesNursing homes provide short-and long-term care for seniors who have physical or mental health conditions that require 24-hour nursing and personal care.Complete guide to Nursing Homes
About Senior ApartmentsSenior apartments offer accessible living for seniors who are generally active, healthy, and able to live on their own.Complete guide to Senior Apartments
About Care HomesResidential care homes are shared neighborhood homes for seniors who need a live-in caregiver to assist with activities of daily living, like dressing and bathing.Complete guide to care homes
Veteran ResourcesVA benefits for long-term care, such as Aid and Attendance benefits, can help eligible veterans and their surviving spouses pay for senior care.Guide to VA benefits for long-term care
Senior Living Awards
Add Review
(866) 388-7494
Talk to a local advisor for FREE
VERIFIED PARTNER

Shads Landing

9131 Benfield Rd, Charlotte, NC 28269

For pricing & availability:
(866) 374-4058
8.5
Review score
54 reviews
Add review
8.5
Review score
54 reviews
  • 5 star
    37%
  • 4 star
    41%
  • 3 star
    13%
  • 2 star
    0%
  • 1 star
    9%
See all reviews
8.8
Review score
2763 reviews
81 facilities
SaveShare
Shads Landing
SaveShare
Shads Landing community exterior
12 photos
Shads Landing in google map
Take a virtual tour of Shads Landing in Charlotte, NC

Shads Landing

Shads Landing is a charming independent living community that is built upon 10 acres of beautifully landscaped grounds with a large pond at the center. This community offers all the convenience of Charlotte with a lovely park-like setting which makes it an excellent choice for active seniors. Shads Landing is close to shopping, fine dining, health care, and many unique attractions.

Community services and amenities

Shads Landing is perfect for independent seniors wishing to continue their active retirement lifestyle. The community offers many opportunities to participate in the arts, learn new skills, and enjoy intellectual and cultural pursuits. Popular activities include:

  • creative writing classes
  • book and garden clubs
  • discussion groups
  • creative arts projects
  • scheduled outings
  • social events
  • cooking demonstrations
  • …and more!

This community offers independent living in a safe, caring environment where seniors can be surrounded by their peers. Professional and attentive staff are always available to check up on resident needs. They can also coordinate with private home care providers to help with more advanced medical conditions. Meanwhile, an on-site management team is available day and night to assist residents with any needs that may arise.

For a reasonable fee, residents enjoy access to regular fitness programs, three chef-prepared meals served daily, planned activities and events, weekly housekeeping and linen services,...

Senior living options offered

  • Independent Living

Shads Landing

Pricing

Total monthly costs depend on room type, select services, and the level of care needed

Base fees by care type

  • Request pricing
    Contact a local advisor
  • Unlocked
    Get a quote from your local advisor

*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Reviews

for Shads Landing

8.5 out of 10
Review Score54 reviewsWrite a review
Overall Experience
3.9
Cleanliness
4.1
Friendliness
4.2
Care Services
4.1
Staff
4.2
Meals & Dining
3.6
Activities
3.9
Value for Cost
3.9

A Place for Mom has scored Shads Landing with 8.5 out of 10 using our proprietary review score based on 6 reviews in the last 2 years. Over all time, Shads Landing has 54 reviews with an average "overall experience" of 3.9 out of 5.

Filters

1-20 of 54 reviews

Last Updated: 10/23/25

Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review

A Place For Mom has verified the person writing the review and their connection to the community.

JT

Independent Living

Family/friend

October 23, 2025

4.0 out of 5 stars
Verified Review

Pleased overall

Overall, we've been pretty happy. Some inconsistent staffing issues (chefs, care helpers with Better at Home) here and there. I would recommend to others

Sharon

Independent Living

Family/friend

July 30, 2025

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Would highly recommend for your family. Very clean, friendly staff, and very caring.

FIVE on all of them! They were great to work with and treated my Dad so well. He really loved it there. Yes, we would absolutely recommend Shads Landing to other families based on the experience so far.

Anonymous

Independent Living

Family/friend

July 11, 2025

4.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
4.0
Value for Cost
3.0
Care Services
4.0
Activities
3.0
Staff
4.0
Meals & Dining
2.0

a positive experience

The food is mediocre but was something that was highlighted when we made our choice. Apartment size and activities are great.

Anonymous

Independent Living

Family/friend

June 10, 2025

1.0 out of 5 stars
Verified Review

Terrible place

Terrible place! Not many good comments especially the management. Only a few but don't remember names.

Joseph C

Independent Living

Resident/client

May 12, 2025

4.0 out of 5 stars
Verified Review

Accommodating staff

While the dining experience leave a lot to be desired, it is adequate. The most impressive factor to me is the staff. They try to be as accommodating as possible without being pushy or bossy. They have been very responsive to my needs while allowing me the freedom to exercise my individual will and needs.

Pat C

Independent Living

Resident/client

November 7, 2024

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
4.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Management is top notch!! Very welcoming.

I really enjoy living at Shad’s Landing. Although I’ve only been a resident for about a month, I have made numerous friends engage in many activities and try not to miss a meal because the food is very good. I would certainly recommend this place to anyone looking to still be independent, but have all the amenities that they need.

Joann S

Independent Living

Family/friend

October 7, 2024

5.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
4.0
Staff
5.0
Meals & Dining
4.0

A safe & happy place for Mom/Dad

My Mom is bed bound & under hospice care (since she arrived) so she does not take part in the activities but I see all the activities when I visit her. She does eat the food there - and I have eaten several meals there too. It has been fabulous for my Mom to stay there & have the Better at Home staff bring her food & care for her needs. Hospice is able to visit & has worked with staff of Better at Home for some patients. She is million times happier than the rehab!!! I would highly recommend!!!

Sharon

Independent Living

Family/friend

October 3, 2024

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Flexible and Friendly

Shad’s Landing took the time to FaceTime with me to walk through the facility and answer all my questions. I am from out of town and was trying to help my brother who is local find a place for my Dad. We did a spreadsheet to figure out what was best suited for my Dad and at a fair price. We are happy with the experience so far.

Katie Baucom

Independent Living

Family/friend

September 20, 2024

1.0 out of 5 stars
Cleanliness
1.0
Friendliness
1.0
Value for Cost
1.0
Care Services
1.0
Activities
1.0
Staff
1.0
Meals & Dining
1.0

Horrible place/ Hateful staff

If I could rate this community with 0 stars I would. The Manager Shannon is very rude and disrespectful to residents and her staff. I heard her telling a staff "I should write you up". The residents are talked to like children in a disrespected way by staff. The residents do not get their rooms cleaned weekly which is in their monthly package short staff. Mold in sink and shower. Washer was out for months and heard her say "it's not in my budget cause it's not going to affect my BONUS. My loved one paid over $[removed] a month to live here. Food is horrible, cats running around on furniture in the lobby area. My loved one lived on the 3rd floor and it reaps with weed (illegal drug) every night. 1st floor reaps with cigarettes smoke. This is not an independent living. Wheelchairs, dementia patients, mental health patients. There are not enough activities for the different level of mental for the residents. I moved my mom out. Don't walk, RUN from this place!

Michelle B

Independent Living

Family/friend

September 9, 2024

3.0 out of 5 stars
Cleanliness
3.0
Friendliness
4.0
Value for Cost
2.0
Care Services
3.0
Activities
2.0
Staff
3.0
Meals & Dining
3.0

Cigarette amoke

Shads Landing claims to be a smoke free facility. However, we have complained multiple times to the facility and district manager about the cigarette smoke in my parent’s hallway. One resident blatantly disregards the no indoor smoking rule- the hallway reeks of cigarette smoke. We have been complaining for 7 months and the issue continues. Poor management of a chronic problem. Rules are not enforced.

Tonya P

Independent Living

Family/friend

September 1, 2024

1.0 out of 5 stars
Cleanliness
1.0
Friendliness
1.0
Value for Cost
1.0
Care Services
1.0
Activities
1.0
Staff
1.0
Meals & Dining
1.0

Very disappointed

It was definitely not what we thought it would be. Very disappointed. Every meal took 1.5 hours. Took way too long for apartment issues to be addressed. Did not listen to tenants suggestions related to meals, etc. The facility needs more than one elevator. Balcony was filthy when we moved my mother in and it was never cleaned. I think the staff plays too many roles. I came every week to do my mothers laundry and I could never use the laundry room across the hall from my mothers apartment, first because it only had one working washer then the housekeeping had to use those washers and dryers so I had to walk all the way down the hall to use the other laundry room. When paying nearly [fee removed] a month the tenants should be able to use the laundry room closest to their apartment and when it is convenient for the tenants and or family members. I would not recommend this independent living facility. The activities were not what we expected them to be.

Anonymous

Independent Living

Resident/client

July 19, 2024

4.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
4.0
Value for Cost
3.0
Care Services
5.0
Activities
2.0
Staff
4.0
Meals & Dining
2.0

Review for Shads Landing

My experience has been favorable overall. I really would like an upgrade in food and dining services. I would recommend it to others.

AP

Independent Living

Family/friend

February 13, 2024

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Welcoming

Everyone is friendly and very supportive of the transition. If you have questions they will get an answer for you. Residents are extremely friendly and always say hi.They also offer assisted-living assistance as needed for their residents. Very helpful for the step down phases of life or minor health concerns.

Joann

Independent Living

Family/friend

November 9, 2023

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
4.0
Staff
5.0
Meals & Dining
4.0

Review for Shads Landing

It has been a great experience. My Mom's condition changed quickly and everything she needs is available here. The folks have been helpful answering all my questions and concerns. Many of the friends who visit my Mom comment on the cleanliness of the facility, and how the atmosphere is friendly & pretty.I would highly recommend Shads Landing. I appreciate all the services and I know I could not replicate the care my Mom is getting at her house or my house.I am so thankful to A Place for Mom for helping me discover Shads Landing.

Toni

Independent Living

Family/friend

October 27, 2023

4.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
4.0
Value for Cost
4.0
Care Services
4.0
Activities
4.0
Staff
4.0
Meals & Dining
4.0

Mom Love

My mom is currently a resident at Shads Landing and everything about her experience at this facility has been very good so far! The person that I worked with was very informative and so kind and worked hard along side me to get me exactly what I needed for my Mom. All of the staff is very kind and helpful in any capacity needed! The housekeeping is getting better. I would recommend this Gracious Independent Property to anyone who is looking for a loved one!

EC

Independent Living

Resident/client

September 22, 2023

4.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
5.0
Value for Cost
3.0
Activities
2.0
Staff
4.0
Meals & Dining
4.0

Review for Shads Landing

Overall pleased. I picked this community because it is close to family. I rated activities low because they don't appeal to me in general. Other people here like them. Staffing is chronically low.

Anonymous

Independent Living

Family/friend

June 8, 2023

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

The Reasons to choose Shads Landing.

I would recommend to any that wants a good place for your love one. I like the staff.The best thing they all do is care. It's a great place to live. We picked this community because, I liked it from the start.

anonymous

Independent Living

Resident/client

March 23, 2023

4.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
4.0
Value for Cost
4.0
Care Services
4.0
Activities
4.0
Staff
4.0
Meals & Dining
4.0

Comfortable place to call home.

Very comfortable place to make your home due to cleanliness, friendliness of staff, good care services, and good food.

Anonymous

Independent Living

Family/friend

March 21, 2023

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Review for Shads Landing

The apartments is nice and clean. My experience with the community, is very nice. The staff is great. I would recommend to others.

anonymous

Independent Living

Family/friend

January 13, 2023

3.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
3.0
Activities
3.0
Staff
5.0
Meals & Dining
1.0

would recommend

Shads Landing has had a lot of renovations so the community itself is just beautiful - it is so nice, bright, and inviting and we absolutely love it. Their greatest asset is the people - the residents are very very friendly and very helpful. The staff members are very helpful as well and our loved one enjoys being around them . We would say the only improvement they could make would be the meals - they could have more options for those with dietary restrictions.

Shads Landing

Neighborhoods

See what the neighborhood has to offer and what’s nearby:
Map of the neighborhood around Shads Landing

Similar communities nearby

The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

Back to top