51831 Van Dyke Ave, Shelby Township, MI 48315
Anonymous
Child of resident/client
Review for Shelby Comfort Care
They accept Medicaid waiver, their rooms are partly furnished, and everyone pays the same rate --no extra costs for higher care levels. Very friendly. Typical ratio, around 1:10
Read all reviewsShelby Comfort Care
Shelby Comfort Care provides seniors with a caring assisted living community to call their own. The assisted living community offers a staff that is supportive of all residents, providing them with the help they need to get through each day.
Shelby Comfort Care is close to many community amenities, making getting out and about a breeze. With grocery stores, banks, pharmacies, and medical facilities nearby, taking care of your business is quick and easy.
The staff here is available at all hours of the day and night, helping residents when they need it. In assisted living, seniors will find assistance with daily living activities, medication reminders, daily meals, transportation, and more. For residents that are still driving, there is community parking available. Residents in memory care services will have skilled and knowledgeable caregivers. Memory care is tailored to each resident’s needs and can be adjusted as those needs change.
To explore the licensing information and compliance histories of senior living communities in the state of Michigan, visit the Michigan facility search directory.
What is the Average Length of Stay in a Memory Care Unit?
Shelby Comfort Care
Total monthly costs depend on room type, select services, and the level of care needed
Contact a local advisorGet a quote from your local advisor*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.
for Shelby Comfort Care
A Place for Mom has scored Shelby Comfort Care with 8 out of 10 using our proprietary review score based on 1 review in the last 2 years. Over all time, Shelby Comfort Care has 23 reviews with an average "overall experience" of 3.9 out of 5.
Anonymous
Assisted LivingFamily/friend
March 26, 2025
They accept Medicaid waiver, their rooms are partly furnished, and everyone pays the same rate --no extra costs for higher care levels. Very friendly. Typical ratio, around 1:10
Anonymous
Assisted LivingFamily/friend
June 21, 2024
Our loved one moved in at 104 years old so she did not participate in any of the activities. What we really like about Shelby Comfort Care is that it is in a good location. It is clean and has relatively new construction. It is well organized and has secure entry. Based on the experience we have had, we would recommend this community to other families.
Susan
Memory CareFamily/friend
May 28, 2024
My loved one was previously a resident at Shelby Comfort Care. When my loved one moved in, this was a very nice place. However, due to staff turnover (Executive Director, Activities Director and Nurse), things drastically changed and went downhill. Based on our experience, I would not recommend Shelby Comfort Care to others.
Anonymous
Memory CareFamily/friend
January 19, 2024
My loved one is currently a resident at Shelby Comfort Care. This is a good facility! I would recommend them to others.
Anonymous
Assisted LivingFamily/friend
January 17, 2024
We chose Shelby Comfort Care over other facilities that we looked into because of the value for the money as well as just how nice the facility is. We have been very pleased with staff & facility at Shelby Comfort Care.
Anonymous
Assisted LivingFamily/friend
May 17, 2023
They are understaffed so sometimes unable to respond in a timely manner. When it comes to the meals they do not grind meat as requested. Many repeat pasta meals. May be due to having lost chef soon after mom moved in and unable to replace. Often times the nurse and director cook the meals. Seem to have a variety available but mom chooses not to participate. She would welcome a Bible study to attend. If promised services were provided, it would be fair. Laundry and sheets not washed/changed in a timely manner. Sometimes sheets are not washed and changed weekly. Recently when I approached director to inquire, sheets were removed but not replaced until the next day when I asked for sheets so I could make the bed. This is not okay.
Gregory
Assisted LivingIndustry reviewer
March 8, 2023
The new Administrator, who came along with the name and ownership change is reinvigorating the community. The wonderful new chef has improved the dining experience. With Covid easing, they are back to an elegant dining experience with tablecloths in the bright and beautiful dining room. They have a new bus and are doing outings several times a week. Some of the care staff have been here for over 2 years, which really improves the level of service provided. They get to know the residents on a personal basis.
Darleen
Assisted LivingIndustry reviewer
March 8, 2023
All I can say is when you walk into this community, it feels like a "home". It is the perfect size and even the decorations scream "you are home". The staff are wonderful and the management team is always available is answer any questions. It sits off the road and feels like a country setting. You really need to check them out! It is adorable!!!
Will B
Assisted LivingFebruary 15, 2023
Shelby is a beautiful facility with many amentities for you and your loved one to enjoy. Beautiful facility with friendly environment. Staff and management are great and are available at anytime to answer any questions you may have. This is a great attribute!
Jane B
Assisted LivingResident/client
February 8, 2023
Very friendly staff and they really care about their residents. The Administrator is very helpful and will do anything to assist with any needs. The food is excellent - Mom really likes that. We are blessed to have found them - would highly recommend this cozy place.
anonymous
Assisted LivingFamily/friend
January 4, 2023
Get something in writing showing the care. It was very misleading. They did not provide what they said that they would. There was a major lack of staffing. My loved one fell multiple times under their care. There were a lot of lies from numerous staff members. There were different levels of care within memory care and I did not like that. Make sure to read the fine print. Overall it was not a good experience.
Richard
Assisted LivingFamily/friend
December 27, 2022
They were generally on top of things. The care was very good. Overall, I would recommend to other famlies.
anonymous
Assisted LivingFamily/friend
September 7, 2022
We have not been happy with Hampton Manor of Shelby. There is not enough care given to details. There are not enough activities. The dining experience is very poor. When I would talk to the head nurse about issues, she was combative.
Denise E
Assisted LivingFamily/friend
November 24, 2021
anonymous
Assisted LivingFamily/friend
May 5, 2021
My biggest complaint was when I cleaned out his room I found 57 packages of protein which is what he was supposed to be getting 2 each day. Also one night there was an emergency and no one would answer my phone call so I had to drive there and call 911. He needed more medical care than they were able to provide. It was one problem after another, I would not recommend them to others who are looking.
Alan
Memory CareFamily/friend
April 19, 2021
I would say don't go there! The communication with the families was not good at all. There is zero care at all. It has zero care for the residents. No laundry was done by the staff. They would put my loved one in other resident's clothes. The staff wouldn't come in to get the residents for meals.
Anonymous
Memory CareToured community
March 25, 2021
My mom was at this place in 2019 and it was horrible. It was a sister company to the one she was going to go into. However, they didn't get the certificate for occupancy before my mom needed services. So they sent us to Hampton Manor. The place was under staffed, my mom didn't get her medication when she was suppose to, some of the techs were wonderful however not all of them. There was one nurse that has just rude, slow, and withheld pain medication from my mom. We did voice our concerns to Rick about my moms treatment but it went on death ears. He sided with his staff nurse. This place had just opened in 2019 so the facility was new and clean, however the food wasn't all that great. There were many times that you had to wait to be let in and out. Even our hospice nurse had to wait. They wouldn't give her a key fob so she could come and go. She told us that many of the other places would give her one. It just made it easier for her and the staff. I would stay with my mom through the night because she wander around. There were several occasions when my mom had fallen. The memory unit wasn't open. They didn't have enough staff to open the unit. But they had several residences that needed to be in that type of unit. When we were there a resident had fallen and broke her hip. She was yelling for help but no one was coming. My mom heard the lady and tried getting to her but ended up falling when she tried getting out of her chair. The hospice nurse said she would not recommend this place. Plus, I didn't see any activities that they did with the residents.
Scott Rose
Memory CareResident/client
September 29, 2020
What a charming community! The staff was so helpful in this move! It is our home away from home! We are overjoyed with our decision.
Kevin Smith
Memory CareResident/client
September 28, 2020
LOVE the building and the team. Tucked in behind on Van Dyke, very nice home like feel. Definitely recommend it.
Anonymous
Memory CareToured community
September 28, 2020
WOW.... went on a tour at this facility and it was impressive. The staff are very friendly and the facility is beautiful. I look forward to having other family members visit so they can be as excited about this option for our grandparents as I am. Thanks, [name removed] for the tour.
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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.