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St James Manor and Villas

1251 E Richton Rd, Crete, IL 60417

For more information about senior living options:
(866) 374-4058
12 reviews
Add review
  • 5 star
    34%
  • 4 star
    25%
  • 3 star
    8%
  • 2 star
    8%
  • 1 star
    25%
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St James Manor and Villas
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St James Manor and Villas
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St James Manor and Villas in google map

Anonymous

Resident/client

5.0 out of 5 stars

Great Physical Therapy

The physical therapy team were so kind and gentle with me. Nursing staff were fast and efficient. They took time to talk to me often about my care and what's happening. I wish they could accept VA benefit.

Read all reviews

St James Manor and Villas

St James Manor and Villas in Crete, IL is one of senior living communities in the area. To find the right community for your needs and budget, connect with one of A Place For Mom’s local senior living advisors for free, expert advice.

Senior living options offered

  • Assisted Living
  • Memory Care


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Reviews

for St James Manor and Villas

12 reviewsWrite a review
Overall Experience
3.3
Cleanliness
3.1
Friendliness
3.5
Care Services
3.2
Staff
3.6
Meals & Dining
2.9
Activities
3.6
Value for Cost
3.2

A Place for Mom has scored St James Manor and Villas with 0 out of 10 using our proprietary review score based on 0 reviews in the last 2 years. Over all time, St James Manor and Villas has 12 reviews with an average "overall experience" of 3.3 out of 5.

Filters

1-12 of 12 reviews

Last Updated: 1/29/23

Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review

A Place For Mom has verified the person writing the review and their connection to the community.

JoAnn G

Assisted Living

Family/friend

January 29, 2023

1.0 out of 5 stars
Cleanliness
1.0
Friendliness
1.0
Value for Cost
1.0
Care Services
1.0
Activities
1.0
Staff
1.0
Meals & Dining
1.0

Horrible

My mother was a resident in the SNF for 4 months to receive therapy. The therapy staff was pretty good and treated her and I with care and respect. The rest of the staff (from social services to nursing) was HORRIBLE !!! As a family member, They didn’t answer my calls or return my messages. They left my mother to lie in her bed all weekend, every weekend (no therapy) and they repeatedly put the ‘call button’ out of her reach. The RN’s and CNA’s yelled at her or I if we ever called too often or questioned how/why they were or weren’t do things they were supposed to be doing. And on top of this, when my mom passed, while in their care, they didn’t bother to return all of her personal belongings to her family.

LINDA CIMAROLI

Assisted Living

Family/friend

January 21, 2023

1.0 out of 5 stars
Cleanliness
1.0
Friendliness
1.0
Value for Cost
1.0
Care Services
1.0
Activities
4.0
Staff
1.0
Meals & Dining
3.0

disgusting care

if you have a loved one here or plan to Please stay away the care is substander Drs. work with them over the Phone not by site or exam My husband was in great pain no one seem to notice and that is not the first time they never noticed his weezing which turned out to be fluid in his lungs never noticed until I spoke out never noticed how sollen is leg had gotten i flied a complaint with ombudmans we wer ready for a second meeting with the director except he ended up in the emercency room with an abcess in his leg right under his buttock that had to be drained I believe this was from a fall he had in therapy which I have a lot tos ay about, instead my suggestion if you don't want your husband in the hospital or leaving in a body bag don't put them in here

Anonymous

Assisted Living

Resident/client

December 14, 2022

5.0 out of 5 stars
Cleanliness
4.0
Friendliness
5.0
Care Services
4.0
Activities
4.0
Staff
5.0
Meals & Dining
5.0

Great Physical Therapy

The physical therapy team were so kind and gentle with me. Nursing staff were fast and efficient. They took time to talk to me often about my care and what's happening. I wish they could accept VA benefit.

B

Assisted Living

August 23, 2022

4.0 out of 5 stars
Cleanliness
4.0
Friendliness
5.0
Value for Cost
4.0
Care Services
4.0
Activities
5.0
Staff
5.0
Meals & Dining
3.0

Okay

My husband stayed in the Assisted Living side for a while. The nurses and CNAs where nice. The room was clean and had good space. The carpets in the hallway looked old but smelled nice. Good daily activities, and the food was fine. The gentleman that toured us was very detailed and well spoken. Well worth the price.

Jay

Assisted Living

Family/friend

June 2, 2022

5.0 out of 5 stars
Cleanliness
3.0
Friendliness
5.0
Value for Cost
5.0
Care Services
4.0
Activities
5.0
Staff
5.0
Meals & Dining
4.0

Activities Are Fun

My loved one stayed there for only a month, but he seemed to enjoy it a lot. The food was pretty good, but the activities were what made his stay so nice. The CNA and Nurse Staff the work in the ALU are nice and they seem to really care about the people they care for. He liked being able to watch movies with a Movie Club, and spend some time outside on the shaded patio to enjoy the fresh air. It doesn't smell like a nursing home, which is good, but the carpets need to be replaced. Overall, the experience was what I had expected. The rent was affordable, the activities helped pass the time, and the place was clean.

KD

Assisted Living

Family/friend

February 11, 2022

1.0 out of 5 stars
Cleanliness
1.0
Friendliness
3.0
Value for Cost
1.0
Care Services
2.0
Activities
1.0
Staff
3.0
Meals & Dining
1.0

Horrrible

My fiance is there and when it was time for him to be discharged, I had to repeatedly call to see about his discharge date and got the run in around. My fiance required more care for his discharge and I needed to speak to a social worker for his follow up care and home care needs. They kept trying to connect me the social worker that no longer worked there and some of the staff didn't know that she quit the facility. I called so much the receptionist said "ma'am just come in and try to find someone to talk to". I went in person just to find out the person l need to talk to was "ALWAYS IN A MEETING." I spoke to the nurses who FINALLY gave me a discharge date and I left my number for the person in charge and YES she was in a meeting and had another meeting after this meeting. I never got a call here it is the day before his discharge date and I have not heard from anyone. Oh yeah I forgot, I my fiance caught COVID-19 and I was not informed until a week after.

anonymous

Assisted Living

Family/friend

December 14, 2021

4.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
4.5
Care Services
4.0
Staff
5.0
Meals & Dining
3.0

So far so good

The facility has more of an institutional feel to it rather than a homey one. My dad has been here for a couple of months and there have been some ups and downs. They are short staffed but I know that is due to covid. Overall I think the experience has been pretty good so far.

Anonymous

Memory Care

Resident/client

December 8, 2020

3.0 out of 5 stars
Verified Review
Cleanliness
2.0
Friendliness
1.0
Value for Cost
3.0
Care Services
1.0
Activities
2.0

only if your desperate

The facility is short-handed and there are lots of turnovers. The staff was lazy, sloppy, and had attitudes. The managers were very good but when they weren't around there were issues. I was not happy with their covid plan and was uncomfortable. They were quick and able to get me in quickly. I would not recommend this facility

Anonymous

Memory Care

Toured community

February 7, 2018

2.0 out of 5 stars
Cleanliness
2.0
Friendliness
2.0
Value for Cost
2.0

The Employees were kind and well versed even offered a Support Group, the place had a bad odor. Keep looking.

Anonymous

Memory Care

Family/friend

August 1, 2016

4.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
4.0
Value for Cost
4.0
Care Services
4.0
Activities
4.0

This community gets my recommendation!!!

Mom likes to play bingo and they also offer different activities such as happy hour. The entire staff are really really nice and attentive to mom and to us by answering our questions and concerns. The food is pretty good. They keep this community clean.

Anonymous

Memory Care

Family/friend

February 8, 2016

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0

Caring staff

Things are going great since moving my mother-in-law in to this community. It has taken some time for her to adjust but she is getting there. She is happy there. The staff is wonderful and very caring, they work with the residents very well.

Anonymous

Memory Care

Family/friend

April 13, 2015

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0

So far, it's a wonderful place.

So far, it's a wonderful place. Everything is provided for her, and she is getting the assistance she needed. We feel she is safe and that we don't have to worry about her, and that she will get her meals and medication, and transportation to appointments. Everything is kept up pretty well, when I walk in I don't smell anything and it's clean. They do bingo and things, and occasional trips. Everyone was so friendly, and they appeared to be interacting with the residents, and all of the staff members appeared to be very conscientious of their job. I liked that she wouldn't have to look for a new place if we run out of money.

St James Manor and Villas

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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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