8501 S Northshore Dr, Knoxville, TN 37922
Karen H
Child of resident/client
Truly blessed to have found this place
My Mother has been at StoryPoint for 11 months. I can't say enough about this facility. We needed a place ASAP and we were so blessed they had one room open. Since she has been there I don't have to worry about her. She is getting great care and she loves the staff there. They really go above and beyond everyday!
Read all reviewsStoryPoint Knoxville West
Welcome to StoryPoint Knoxville West, a senior living community that offers assisted living and memory care in Knoxville, Tennessee. Residents can experience a wide range of services that allow them to fully enjoy their retirement.
Residents of Knoxville West can explore community amenities including a variety of grocery stores, banks, pharmacies, and more. With shopping centers, restaurants, parks, and more, seniors at StoryPoint Knoxville West have many opportunities to socialize and pursue their passions.
Assisted living residents have access to 24 hour care as well as assistance with daily living activities including bathing, dressing, and grooming. Memory care programming offers specialized care and activities with accommodating community features.
Residents at StoryPoint Knoxville West will have a variety of floorplan options to choose from to best their lifestyle needs. Apartments feature open wheelchair-accessible spaces, kitchens, and private outdoor spaces.
To explore the licensing information and compliance histories of senior living communities in the state of Tennessee, visit the Tennessee Health Care Facilities Directory.
Memory Care Activities: How Communities Engage Seniors With Dementia
Friendship, Food, and Peace of Mind: 5 Top Assisted Living Benefits
Learn more about the Best of Senior Living awards and this year’s winners.
See all 2026 award winnersStoryPoint Knoxville West
Total monthly costs depend on room type, select services, and the level of care needed
Contact a local advisorGet a quote from your local advisor*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.
A Place for Mom has scored StoryPoint Knoxville West with 9.7 out of 10 using our proprietary review score based on 18 reviews in the last 2 years. Over all time, StoryPoint Knoxville West has 88 reviews with an average "overall experience" of 4.6 out of 5.
Karen H
Assisted LivingFamily/friend
September 8, 2025
My Mother has been at StoryPoint for 11 months. I can't say enough about this facility. We needed a place ASAP and we were so blessed they had one room open. Since she has been there I don't have to worry about her. She is getting great care and she loves the staff there. They really go above and beyond everyday!
Anonymous
Memory CareFamily/friend
August 15, 2025
Everyone I encountered was compassionate and professional. Great place to have your love one.
Anonymous
Memory CareFamily/friend
July 11, 2025
I think the biggest thing to know is that at certain times of day it is really hard to find nursing staff available on the floors. The staff that is there is very caring and supportive, even when patients are having behavioral issues. However, like most facilities they are understaffed. The nurses are very caring though and even gave me personal contact information so that I could call them for updates. However it became confusing when I didn't want to call someone's cell phone directly and off hours and wanted to just call a general nurse's line which was often hard to reach and receive callbacks from. It also wasn't clear going into it how the process is for moving in would be and what specifically we'd be responsible for versus what the facility would provide so some of that was learning as I go for example laundry service versus taking stuff home to wash. I also did not know anything about hospice until after Dad had to go to the hospital for pneumonia and came back in a pretty rapid decline. I probably would have started them out in hospice had I understood what that was for and how it worked. In the end, I guess I would say that I wish my dad could have been at home but I have grown to understand the importance of people who have the skill to manage care for elderly people especially when dementia and behavioral issues are present and cognitive decline is growing. I'm so thankful for their help and I believe that my dad had a peaceful and supportive end to his life which was very important to me.
Rick Olsen
Assisted LivingFamily/friend
May 14, 2025
The staff is wonderful and amazing! I completely trust with my aunt’s care. The food is amazing and it’s always clean. Would highly recommend anyone putting their loved one here!
Anonymous
Memory CareFamily/friend
April 25, 2025
The memory care floor always smells like urine, the floor in her room isn't cleaned well or often, her bathroom isn't cleaned properly, they never dust. The food is truly awful. The executive director isn't accessible or engaged in the daily operations. The receptionists are wonderful, kind and compassionate; as is the maintenance supervisor, he's been so good to us.
Jeffrey Dell
Assisted LivingFamily/friend
March 6, 2025
StoryPoint is a facility that provides excellent care overall. The administration oversees day to day operations and addresses issues that arise promptly and always with the resident's wellbeing as the primary focus! It has been a wonderful experience for our family and loved one who is a resident!
Anonymous
Memory CareFamily/friend
March 6, 2025
I have a very good friend that lives there in memory care and I have to tell you that place is amazing , the staff there is very kind and even the management is there is on the floor helping taking care of the residents. They all work so good together. I would highly recommend this place.
Alexa
Assisted LivingFamily/friend
March 4, 2025
The staff is wonderful . They all really go above and beyond to care for my loved one. Clean facility and well maintained. I can’t say enough about how great everyone is and the level of care is truly the best.
Anonymous
Memory CareFamily/friend
February 26, 2025
Advocate for your family members!!! Visit and go often! Things such as not dressed for appropriate weather, toothbrushing, and hand washing are daily skills. One would think for as much as you pay, those very very simple things would be taken care of. I honestly would discontinue recommending them.
Anonymous
Assisted LivingFamily/friend
December 26, 2024
StoryPoint was the BEST! I looked at a bunch of places I found this one, The staff was very supportive. When he was passing they all held me up. I was a mess. They gave me hugs and kept me standing.
Mark
Memory CareFamily/friend
December 19, 2024
I've been very happy with them. I rate 5 on all of those items. Yes, I would recommend StoryPoint Knoxville West to other families who may need a place for their loved ones
Ann W
Assisted LivingResident/client
December 12, 2024
The staff is friendly, facility is clean and well cared for. [name removed] at the front desk, always is there with a warm welcome.
Karen H
Assisted LivingFamily/friend
December 10, 2024
We were not looking for an assisted living facility but my Mother fell and broke her leg and we found ourselves needing a facility immediately. We live just 1 mile from StoreyPoint so they were our first appointment. We took a tour of the facility, and we were very surprised, not like other places we had been to. We were there at dinner time and the food smelled wonderful. Everyone was welcoming and a very pleasant environment. We were really lucky they had one room available and could be ready when we needed it. Several staff members have gone above and beyond. I had so many questions but no one ever made me feel like I was a bother. My Mother is happy and really enjoys the other residents and the staff that takes care of her.
Emma D
Memory CareToured community
December 4, 2024
My great-grandfather had late stage Alzheimer’s and he needed a memory care facility but the place he was staying at said he had aggressive behavior but that wasn’t the case they just couldn’t handle it like he needed. He had been rejected from a home that same day that I called a place for mom. My Mamaw was so distraught about not finding a place for him… but I called and talked to [name removed] and she gave me 5 places that would work for him. One of the called me while I was still on the phone with her. We set up a visit to that same memory care place the next day and we got him in in less than a week! I will forever be grateful for a place for mom because they make a hard stuff a little bit easier!! I would highly recommend to anyone looking for a memory care, assisted living, or nursing home!
Melissa L
Assisted LivingResident/client
November 14, 2024
My father moved into assisted living in [date removed] and then up to memory care in [date removed]. He is now on hospice. So thankful he is here with good care and comfortable. So is here with good care and is comfortable. So thankful he will stay here the remainder of his days.
Bart L
Assisted LivingFamily/friend
November 13, 2024
The entire staff is so caring and nice. They are very attentive to the patient's needs. The director is fantastic, and they are all very flexible. The cafeteria food is excellent for the patients and also their families. There are plenty of activities for the patients to participate in. There is a beauty salon on site.
Wendy Eden
Memory CareFamily/friend
November 12, 2024
After spending several days interviewing 10 senior assistant living/memory care facilities in the Metro Knoxville area, (StoryPoint Knoxville West Senior Living Facility) was by far the BEST! From the moment I walked in the front lobby door I knew this would be my Mom’s new home. The staff and caregivers are exceptional, they are kind, compassionate and seem to really care about my Mother’s needs. They are knowlegeable and attentive and I know my mother is getting excellent care by skilled professionals. The beautifully renovated building also boasts attractive landscaped and spacious outdoor leisure areas. I recently moved my Mother into the Memory Care floor a couple of weeks ago and she has already settled in nicely and has not said one negative thing about StoryPoint! If you knew my mother, that is a HUGE compliment! It really does feel like a quaint, homey environment and I know I made the right decision!
Sharon Fleming
Assisted LivingToured community
November 7, 2024
Went to see, it was clean and well maintained, people who live there was friendly and very well cared for and they all loved it and I like the people that worked there and answered my questions and concerns
Anonymous
Assisted LivingFamily/friend
October 21, 2024
Good experience. Small facility. Kind and caring staff. My Family member was able to be discharged after properly therapeutic on meds. Home with assistance for now.
Anonymous
Assisted LivingFamily/friend
August 23, 2024
I would say that even though my Mom had a ( normal ) adjustment period to her move, as a family we have been extremely happy with entrusting her to Storypoint. It is a clean, bright, warm community & certain staff in particular seem to go out of their way to make Mom feel welcome & be so kind to her. I would highly recommend Storypoint to a family looking for excellent care & new home for their loved ones.
StoryPoint Knoxville West
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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.
