615 Spring Forest Road, Raleigh, NC 27609
Margaret K
Child of resident/client
Our family's experience
All workers are very kind. It's very clean. Many activities for the residents. I would recommend Sunrise to others who are currently searching for a place for their loved one.
Read all reviewsSunrise of North Hills
In elegant, residential environments, we deliver the finest in senior care, and are recognized internationally for both quality and innovation. Guided by our Principles of Service, Sunrise affords families peace-of-mind by providing today's seniors with a range of personalized assisted living services. From assistance with activities of daily living such as eating, bathing, dressing to medication monitoring, Sunrise provides residents with the help they need. Residents maintain the same privacy in their new home as they enjoyed in their own home. At Sunrise, we encourage residents to challenge themselves while offering the assistance they need. We encourage family and friends to be involved, to visit frequently, and to invite residents on outings to community events. This innovative approach to senior care is designed to maintain independence and dignity, yet is balanced with the comfort and security that comes from knowing experienced help is close at hand.
Sunrise of North Hills
Total monthly costs depend on room type, select services, and the level of care needed
Contact a local advisorGet a quote from your local advisor*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.
for Sunrise of North Hills
A Place for Mom has scored Sunrise of North Hills with 8.9 out of 10 using our proprietary review score based on 5 reviews in the last 2 years. Over all time, Sunrise of North Hills has 94 reviews with an average "overall experience" of 3.8 out of 5.
Margaret K
Assisted LivingFamily/friend
September 30, 2025
All workers are very kind. It's very clean. Many activities for the residents. I would recommend Sunrise to others who are currently searching for a place for their loved one.
T and Y Wall
Assisted LivingFamily/friend
July 10, 2025
From the front office to the aides they were all wonderful / caring. Wish I could remember the names of our two favorite aides but they were absolutely wonderful with both Papa and us as the family. They were all quick to answer questions. Would definitely recommend this facility. So clean, nicely furnished but most of all the employees are awesome.
Anonymous
Assisted LivingFamily/friend
May 28, 2025
Staff was very friendly and we felt it was a good match. [name removed], the concierge, is a great source for any issues you may have. Plus the price was more affordable. Get to know your loved one's care team. They will keep you informed of any issues.
Anonymous
Assisted LivingFamily/friend
April 29, 2025
Location and friendly atmosphere is what stuck out. All the facility and staff are very helpful and friendly.
Anonymous
Assisted LivingFamily/friend
February 28, 2025
The majority of the staff are great, however, there are a few that pop in on a daily basis that you can tell do not want to be there. This has put a damper on the overall mental wellbeing and outlook of living in the facility for our parent. Unfortunately, when needing to stay in the room to eat because of mobility issues, we have found that meal delivery is very inconsistent. On average meals are being missed at least three times per week. The majority of time the meals are ordered with a staff member, but never delivered. Meal delivery to the room is not necessarily the norm, however, we have been told about 1/3 of the residence eat in their rooms.
Anonymous
Assisted LivingFamily/friend
October 17, 2024
[names removed] were very helpful...the wellness center and billing department not so much. It is a very nice place. My father said that he was well taken care of. Dad was a picky eater but he liked the food. The initial Wellness Center intake person appeared knowledgeable and accommodating however the Wellness Center never reached out to me regarding my father even though there was an issue with medication being ordered through the wrong company and unnecessarily, but Heidi took care of that for me.
Anonymous
Assisted LivingFamily/friend
September 27, 2024
All categories are a 5. We were very very pleased with the care he received. The nurses aides were so gentle with [name removed] dad and very friendly helpful to us as the family.
Anonymous
Assisted LivingFamily/friend
June 14, 2024
I would recommend Sunrise of North Hills. Though my loved one does complain often about the quality of the food. The biggest problem that I have had is getting the Sunrise doctor to call me back and communicate after she sees my loved one. There is a nice girl in the Wellness Center though, that calls me each month to tell me that my loved one is doing well independently.
Anonymous
Assisted LivingFamily/friend
May 2, 2024
We like the location of the Sunrise of North Hills community along with their staff team. The staff is very friendly to our family.
Joan H
Assisted LivingFamily/friend
April 5, 2024
The people at Sunrise at North Hill in Raleigh were wonderful to work with. [name removed], was the primary person we worked with and he went above and beyond to help us with this process. Dad’s room is spacious and pleasant. He’s tells us the food is good and he’s met some other gentlemen he likes to sit with. Overall, he’s settling in well!
Ryan
Assisted LivingFamily/friend
March 12, 2024
So, my father was only there for about a month. During that time the staff didn't recognize that my father had gotten a UTI. About a month after he moved in he had contracted sepsis from said UTI and was hospitalized. I then took him out of Sunrise. While the facility was nice, the medical team was terrible. He had complained about the symptoms of a UTI but and even had the medical staff take a urine sample only to lose the sample and never bothered to treat his condition that lead to the sepsis. All while we paid around 20K for one month. I would not recommend that place to anyone. They called to tell me that he still owed 3K, get this, for the medical attention he received while there. In my opinion, I should be suing them right now.
Anonymous
Assisted LivingFamily/friend
March 7, 2024
I would definitely recommend this facility. The staff are excellent! From what I've been told, the food is not always great. They have tons of activities for the residents to o participate in.
Jim M
Assisted LivingToured community
December 21, 2023
I got to tour Sunrise North Hills and was impressed with the cleanliness of the community and the large outdoor space provided. The staff was friendly and welcoming, and it seemed like a great place for someone to live!
Adam S
Assisted LivingToured community
December 21, 2023
I toured Sunrise at North Hills and it is a great community, they have lots of common areas and activity space, lots of food choices, all common areas looked clean and all residents seemed very happy during our visit.
Anonymous
Assisted LivingFamily/friend
December 12, 2023
Some of the staff are very friendly and some of the staff act like they hate working there. They seem to be short staffed and it reflects on their ability to give quality care. For example, when my brother pushes his call button for help it takes someone up to an hour to come to his apartment. Legacy, the physical and occupation therapy staff and care he would rate a 5. He has had excellent care and has made significant progress with the Legacy staff. Based on the answers above and the fact they charge a high amount and additionally for rides anywhere and other additional costs (not much included in base price), over $[removed] per month to pass out meds, and the quality in care is lacking.
Anonymous
Assisted LivingToured community
December 12, 2023
We took a tour the other week and it was fantastic. Everyone took the time to answer every question we had and really eased some of our concerns. We are really looking forward to possibly working more with the sales team in the future.
Anne R
Assisted LivingFamily/friend
November 21, 2023
We have been visiting a family friend who lives at this community for about 2 years now and every time we come it is always so nice. The staff are so friendly and helpful, the activities are always so engaging and the food always looks delicious. We always look forward to our visits.
Kelly
Assisted LivingFamily/friend
October 25, 2023
What our family likes the most about the Sunrise of North Hills is the location of the community, the staff members who work there and the facilities, they are great! Base don the experience we have had so far, we would recommend this community to other families
Carter
Assisted LivingFamily/friend
October 9, 2023
I was impressed from the initial visit and tour of Sunrise of North Hills. The staff throughout were responsive to our questions and provided insight as to what we could expect. The bar was set high and to date the accomplishments exceeded the bar's placement. Visiting the facility and my father on a frequent basis, it's obvious to the members of my family that cleanliness is consistently up to high standards. Friendliness- go to any part of the facility, observe and engage with staff at all levels and one walks away with a sense of friendliness, but more importantly--family. The care service provided to my father during our visits, the quality of care he receives and the follow up discussions that take place on a routinely scheduled basis--keep us "up to speed " and engaged in his well being. As for the staff, in places we visited, prior to Sunrise, we sensed it was "okay", yet something was missing until we arrived at Sunrise. Since that day and including our visit today the staff throughout accomplish their tasks not as a "job", rather as a "calling". Food- this item is one of those areas in which you can't please everyone. And residents tend to discount efforts made. It is overall satisfactory. The activities are well rounded, well balanced and, in response well attended. Variety of opportunities that most, if not all, could find acceptable for groups and wellbeing. Value for the money, for all that is provided and the balance of cost as compared to value, is well worth the investment for a loved one at this stage of their life.
Anonymous
Assisted LivingFamily/friend
August 22, 2023
Overall, the staff is wonderful at Sunrise of North Hills! The facility is super clean. [Name removed], at the front desk, is awesome! The sales person is very helpful. They were helpful with the move-in process and very accommodating. The cleanliness and friendliness are great. The meals are a big problem. I think that they have quality, as well as staffing, issues related to the meals and dining. I have eaten lunches there and it took an hour and a half to get a hot dog. Overall, I would recommend Sunrise of North Hills to others.
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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.