About Assisted LivingAssisted living facilities offer housing and care for active seniors who may need support with activities of daily living, like bathing, dressing, and medication management.Complete guide to assisted livingBest of 2026 Assisted Living Winners
About Memory CareMemory care facilities provide housing, care, and therapies for seniors who have Alzheimer’s disease or other forms of dementia in an environment designed to reduce confusion and prevent wandering. Complete guide to memory careBest of 2026 Memory Care Winners
About Independent LivingIndependent living facilities offer convenient, hassle-free living in a social environment for seniors who are active, healthy, and able to live on their own.Complete guide to independent livingBest of 2026 Independent Living Winners
About Senior LivingSenior living is a term used to describe various housing and care options for older adults from maintenance-free, 55+ facilities for active seniors, to secure, fully staffed facilities for seniors with Alzheimer's or dementia. Complete guide to senior livingFind senior living facilities near you
About Nursing HomesNursing homes provide short-and long-term care for seniors who have physical or mental health conditions that require 24-hour nursing and personal care.Complete guide to Nursing Homes
About Senior ApartmentsSenior apartments offer accessible living for seniors who are generally active, healthy, and able to live on their own.Complete guide to Senior Apartments
About Care HomesResidential care homes are shared neighborhood homes for seniors who need a live-in caregiver to assist with activities of daily living, like dressing and bathing.Complete guide to care homes
Veteran ResourcesVA benefits for long-term care, such as Aid and Attendance benefits, can help eligible veterans and their surviving spouses pay for senior care.Guide to VA benefits for long-term care
Senior Living Awards
Add Review
(866) 388-7494
Talk to a local advisor for FREE

Answer a few questions to get personalized results

Who are you searching for?

Sunrise of Richmond Hill

9800 Yonge Street, Richmond Hill, ON L4C0P5

For more information about senior living options:
(866) 374-4058
13 reviews
Add review
  • 5 star
    23%
  • 4 star
    23%
  • 3 star
    8%
  • 2 star
    0%
  • 1 star
    46%
See all reviews
9.1
Review score
12762 reviews
235 facilities
SaveShare
Sunrise of Richmond Hill
SaveShare
Sunrise of Richmond Hill community exterior
25 photos
Sunrise of Richmond Hill in google map
street view of Sunrise of Richmond Hill

Nadia

Family/friend

4.0 out of 5 stars

Sunrise Richmond Hill

My father has only been in Sunrise Richmond Hill for a short while so I'm basing my review on what I have observed so far. I needed to find a place for my dad as his health deteriorated quickly and I felt it was no longer safe for him to be alone. Sunrise provides the peace of my mind I needed and my father needs. He is socializing and already refers to other residents as his friends. He is calling Sunrise his home which means he feels welcomed and comfortable. The residence is nicely decorated and it has a lot of places where residents can sit and talk. Some of the furniture could be replaced as it looks worn but that's probably from residents walking into it with their walkers, my dad's room is clean and so is the rest of the residence. The laundry is done for him and he is happy with the speed and the service. He is happy with the food and likes that there are a lot of choices for him. We found all of the staff to be friendly and my dad enjoys seeing the resident dog, Balu, and cat Oreo. I can't comment too much on the activities as my dad hasn't participated in too many but from what I see during my visits there are plenty offered and something new is going on each day. Overall, this has been a positive experience to this point. My dad was living alone until he became ill and he was doing well but being at Sunrise is great for him because he likes having someone around at all time - either to talk to or if he needs something or is not feeling well. As a family we feel welcomed when we visit. I recommend Sunrise Richmond Hill.

Read all reviews

Sunrise of Richmond Hill

Sunrise of Richmond Hill in Richmond Hill, ON is one of senior living communities in the area. To find the right community for your needs and budget, connect with one of A Place For Mom’s local senior living advisors for free, expert advice.

Senior living options offered

  • Assisted Living
  • Memory Care


Is this your business?

Reviews

for Sunrise of Richmond Hill

13 reviewsWrite a review
Overall Experience
2.6
Cleanliness
3.1
Friendliness
3.1
Care Services
2.6
Activities
2.3
Value for Cost
2.6

A Place for Mom has scored Sunrise of Richmond Hill with 0 out of 10 using our proprietary review score based on 0 reviews in the last 2 years. Over all time, Sunrise of Richmond Hill has 13 reviews with an average "overall experience" of 2.6 out of 5.

Filters

1-13 of 13 reviews

Last Updated: 8/20/19

Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review

A Place For Mom has verified the person writing the review and their connection to the community.

Anonymous

Memory Care

Family/friend

August 20, 2019

0.5 out of 5 stars
Cleanliness
0.5
Friendliness
0.5
Value for Cost
0.5
Care Services
0.5
Activities
0.5

Such a terrible experience for our loved one, and our family. When you go in they paint a perfect picture far from the truth.

Anonymous

Memory Care

Family/friend

March 16, 2019

1.0 out of 5 stars
Cleanliness
1.0
Friendliness
1.0
Value for Cost
1.0
Care Services
1.0
Activities
1.0

Bad care

It's interesting that they have a standard answer that is the same for all the reviews that are bad . When my father was a resident I personally vocalized my concerns regarding his care and nothing was done ...now they just give a standard reply to contact them. What for ? They don't do anything .

Lisa Veliz

Memory Care

Family/friend

February 6, 2019

0.5 out of 5 stars
Cleanliness
0.5
Friendliness
0.5
Value for Cost
0.5
Care Services
0.5
Activities
0.5

No compassion

There is no compassion.

Anonymous

Memory Care

Family/friend

February 6, 2019

0.5 out of 5 stars
Cleanliness
3.0
Friendliness
4.5
Value for Cost
1.0
Care Services
1.0
Activities
0.5

Don't put your loved one in this horrible facility.

It needs to shut down. Don't let it's beautiful facade sway you of its overall performance.

Anonymous

Memory Care

Toured community

April 11, 2018

3.0 out of 5 stars
Cleanliness
3.0
Friendliness
3.0
Value for Cost
3.0

Toured on 4/11/2018. Very busy area of Richmond Hill. Lots of traffic, not easy to get into. Could be more parking. The facility was lovely, clean. Friendly staff. Residents looked happy. New nursing staff.

Izzy

Memory Care

Family/friend

September 30, 2017

1.0 out of 5 stars
Verified Review
Cleanliness
2.5
Friendliness
2.0
Value for Cost
1.0
Care Services
1.5
Activities
2.5

Would not recommend for palliative.

My father and mother in law were both in [Removed]. My father was first and I recommended it which I feel bad for later because my mother in law was in respite due to diabetes injury that could not heal , the caregivers overlooked a injured toe and Subsequently this caused her to be admitted to the hospital . She requires a caregiver to undress her and dress her. The injury was noted by the hospital on Friday at noon. When I spoke to [Removed] questioning why the injury was not discovered when undressing her the night before or better yet when dressing her that morning there reply was "these injuries can happen quickly". Really, in 2 hrs ! As regarding there statement that they do palliative care, beware: My father was 93 in a wheelchair and only 80 lbs. but his mind was sharp , he required 3 pain killers pills a day one was at night which one caregiver when she was on duty would make him get up from bed and go and get himself ! When he was dying in palliative ...beware... there palliative is not really palliative....I discovered that the dr ordered morphine injections and [Removed] staff does NOT give needles, can u believe it, I had to administer the needles , when I first admitted him they said don't worry he can [Removed] there if he gets sick they r palliative, well I think palliative should administer pain killers !!! Even the dr on call was shocked, so after a horrible night of this the next day he ordered morphine pump. I would not recommend this home to anyone. The director [Removed] never returns calls And [Removed] in charge of the caregivers never owns up to their mistakes.

Anonymous

Memory Care

Toured community

September 6, 2017

1.0 out of 5 stars
Cleanliness
1.0
Friendliness
1.0
Value for Cost
1.0

This home felt like a nursing home. The residents are at require assisted living or memory care. We did not see any independent residents. My parents need a more active, social and engaged community.

Nadia

Memory Care

Family/friend

July 8, 2017

4.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
4.0
Value for Cost
4.0
Care Services
4.0
Activities
4.0

Sunrise Richmond Hill

My father has only been in Sunrise Richmond Hill for a short while so I'm basing my review on what I have observed so far. I needed to find a place for my dad as his health deteriorated quickly and I felt it was no longer safe for him to be alone. Sunrise provides the peace of my mind I needed and my father needs. He is socializing and already refers to other residents as his friends. He is calling Sunrise his home which means he feels welcomed and comfortable. The residence is nicely decorated and it has a lot of places where residents can sit and talk. Some of the furniture could be replaced as it looks worn but that's probably from residents walking into it with their walkers, my dad's room is clean and so is the rest of the residence. The laundry is done for him and he is happy with the speed and the service. He is happy with the food and likes that there are a lot of choices for him. We found all of the staff to be friendly and my dad enjoys seeing the resident dog, Balu, and cat Oreo. I can't comment too much on the activities as my dad hasn't participated in too many but from what I see during my visits there are plenty offered and something new is going on each day. Overall, this has been a positive experience to this point. My dad was living alone until he became ill and he was doing well but being at Sunrise is great for him because he likes having someone around at all time - either to talk to or if he needs something or is not feeling well. As a family we feel welcomed when we visit. I recommend Sunrise Richmond Hill.

Anonymous

Memory Care

Toured community

May 15, 2017

4.0 out of 5 stars
Cleanliness
4.0
Friendliness
4.0
Value for Cost
4.0

The average cost of 8000-10,000/m is simply beyond their capabilities. While the room rate may range from 4-6,000, the added assisted living daily costs can exceed the cost of the room. For busy professionals and families, I would have appreciated knowing this in advance of touring a facility. Each facility I spoke with was resistant to give us full pricing information and insisted on a tour. It doesn’t matter how lovely the facility is, if the math don’t add up then a resident can’t be placed. It’s that simple. Full disclosure of the costs associated with full service memory care at the beginning would have saved everyone a lot of time.

Grace

Memory Care

Family/friend

December 23, 2016

4.0 out of 5 stars
Verified Review
Cleanliness
4.5
Friendliness
5.0
Value for Cost
3.0
Care Services
5.0
Activities
2.5

Sunshine at Sunrise

Sunrise offers a family-feel to its residents and visitors. Staff are professional and friendly and go out of their way to make everyone comfortable. A lovely place where you can rest assured your loved one is being cared for.

Anonymous

Memory Care

Toured community

October 24, 2016

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0

Love the idea of having pets on site. Rooms were well set up for live in assistance and easy access into showers and toilets. Also having some furniture eases our burden of having to move tons of items ourselves. Really liked the large meeting areas on each floor, curved hallways which soften the institutional feel.

Marg Hall

Memory Care

Family/friend

February 18, 2016

4.5 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
4.5
Care Services
4.5
Activities
4.5

new to Sunrise

My cousin who is your resident receives excellent care from what I can surmise on my visits. Your nursing staff are so very competent. The PSW's assigned to her are patient and compassionate. While she may complain, that is a facet of her illness and the shock of being away from her home for the first time in 74 years, she does realize that she is safe and cared for.

Anonymous

Memory Care

Family/friend

August 17, 2015

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0

Sunrise has done very well. They have been great.

Sunrise has done very well. They have been great. There really isn't anything I would like to see improved or done better. I would give them five out of five. I don't have any complaints at all.

Sunrise of Richmond Hill

Neighborhoods

See what the neighborhood has to offer and what’s nearby:
Map of the neighborhood around Sunrise of Richmond Hill

Similar communities nearby

The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

Back to top