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TerraBella Sugarloaf

1220 Satellite Boulevard, Suwanee, GA 30024

For pricing & availability:
(866) 374-4058
8.9
Review score
60 reviews
Add review
8.9
Review score
60 reviews
  • 5 star
    44%
  • 4 star
    27%
  • 3 star
    13%
  • 2 star
    3%
  • 1 star
    13%
See all reviews
8.4
Review score
10010 reviews
240 facilities
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TerraBella Sugarloaf
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Anonymous

Child of resident/client

4.0 out of 5 stars

overall a nice community

For the renewal, they tried to raise the rent for more than [fee removed] and I had to negotiate with the management for 3 months before getting it reduced. That was a lot of work & time consuming. We like the Location and friendly staff.

Read all reviews

TerraBella Sugarloaf

Comfortable and secured TerraBella Sugarloaf is a senior living community just northeast of Atlanta designed to offer the seniors of Suwanee a blend of independence, active lifestyles, impeccable amenities, and top-notch care. They offer independent living, assisted living, and memory care services in a comfortable, homelike setting, and have professional and personable team members working around the clock to make sure each resident’s unique needs aren’t just met, but exceeded. No matter what walk of life you’re in, they guarantee to deliver a life of enjoyment and engagement with the utmost integrity.

Community Amenities and Services

With integrity as a focal point of their mission, TerraBella Sugarloaf works diligently to make sure their secured community is a place of comfort and compassion so their seniors can truly feel at home. Housekeeping, laundry, medication management, and specialized memory care are just a handful of the many services they provide each senior. While team members tend to the chores, residents can relax and socialize in our spacious and modern living areas.

With comfortable common areas, residents can retire in style. Bask in the sunlight on the patio, get pampered in the on-site salon, enjoy the ambience of the central fireplace, or share a meal with...

Senior living options offered

  • Assisted Living
  • Memory Care
  • Independent Living

TerraBella Sugarloaf

Pricing

Total monthly costs depend on room type, select services, and the level of care needed

Base fees by care type

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*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Reviews

for TerraBella Sugarloaf

8.9 out of 10
Review Score60 reviewsWrite a review
Overall Experience
3.7
Cleanliness
3.9
Friendliness
3.9
Care Services
3.4
Staff
4.1
Meals & Dining
4.0
Activities
3.6
Value for Cost
3.6

A Place for Mom has scored TerraBella Sugarloaf with 8.9 out of 10 using our proprietary review score based on 0 reviews in the last 2 years. Over all time, TerraBella Sugarloaf has 60 reviews with an average "overall experience" of 3.7 out of 5.

Filters

1-20 of 60 reviews

Last Updated: 8/5/24

Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review

A Place For Mom has verified the person writing the review and their connection to the community.

Anonymous

Assisted Living

Family/friend

August 5, 2024

4.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
4.0
Care Services
4.0
Activities
4.0
Staff
5.0
Meals & Dining
5.0

overall a nice community

For the renewal, they tried to raise the rent for more than [fee removed] and I had to negotiate with the management for 3 months before getting it reduced. That was a lot of work & time consuming. We like the Location and friendly staff.

S Daniels

Memory Care

Family/friend

June 26, 2024

4.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Great Place for My Parents

Terra Bella is a great place for my parents. My mother is in memory care and my dad is in independent living. I am pleased with the community and the directors. Of course every place is not perfect but they have a staff who is loving and concerned with the care of my parents.

Irene

Independent Living

Resident/client

April 8, 2024

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Great place to live

I came in during a special rate. The rates were lower at the time. They, the staff, are very friendly and kind. The residents too. Apartment are about 720 square feet, 2 bedrooms. Small, but one can make it work.

Anonymous

Independent Living

Resident/client

February 21, 2024

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
4.0

Recommended

The staff is very friendly and helpful, and you have activities, except for Saturday and Sunday. They have transportation within a ten mile radius and no charge. They also do outings, such as trips to grocery stores and restaurants. The move in was easy. The meals are good, but should be more healthy and not seafood so much due to allergies. I would recommend this place to anyone.

Anonymous

Independent Living

Family/friend

February 12, 2024

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Staff
5.0
Meals & Dining
5.0

Recommended

The facility is very friendly. Always smiling. I think I have only run into one person that wasn't smiling and helpful. The executive director is exceptional. Housekeeping is very good. There are brochures everywhere weekly of activities. I have been extremely pleased with TerraBella...we haven't started activities yet.

Anonymous

Assisted Living

Family/friend

December 22, 2023

3.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
4.0
Care Services
2.0
Activities
3.0
Staff
4.0
Meals & Dining
5.0

Experience at TerraBella Sugarloaf

The staff was very helpful. The facility is kept spotless. I felt the staff did not keep up with my loved one's medication. There were numerous times that my loved one said they did not give her certain medications. I had to keep on the nursing staff to make sure that certain medications were given to her. I felt like this was a problem. The food was good and my loved one liked it. However, when she had to go to dialysis early in the morning they did not give her breakfast. Being diabetic, that was worrisome. We had to make sure that she ate something before she left the facility for treatment. Also, when she left the facility they owed me $[removed] for overpayment and I had to wait 7 weeks for a refund! My loved one went to activities, but complained that there could have been more to do.

Betsy

Independent Living

Resident/client

December 8, 2023

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

A Wonderful Community

5. for all. Love being here. Staff is very friendly & efficient. Facility is clean. Meals are very good. Activities are fun &u entertaining. Very cost efficient.

Mina

Assisted Living

Family/friend

August 24, 2023

5.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
4.0
Staff
5.0
Meals & Dining
5.0

Wonderful community for seniors

What we like the most about the TerraBella Sugarloaf community is the friendliness of the staff as well as their helpfulness. They also prepare delicious meals for the residents, and the residents are nice too. Based on the experience we have had so far, we would recommend this community to other families looking for a place for their loved ones.

Kizzy

Assisted Living

Family/friend

June 5, 2023

1.0 out of 5 stars
Cleanliness
3.0
Friendliness
2.0
Value for Cost
1.0
Care Services
1.0
Activities
1.0
Staff
1.0
Meals & Dining
1.0

Left vulnerable soaking in urine for 16 hours

We had a horrible experience, I have evidence that we would be refunded after removing my client out in less than 24 hours. They left our loved one unattended so much more. Now they are withholding our deposit so we will leave a review on every forum we can. We are now contacting the BBB and a few other avenues because [name removed] blocked our email

Katja Hinrichsen

Memory Care

Family/friend

April 16, 2023

1.0 out of 5 stars
Cleanliness
1.0
Friendliness
1.0
Value for Cost
1.0
Care Services
1.0
Activities
1.0
Staff
1.0
Meals & Dining
1.0

One word/ awful

This place is simply awful. These people don’t care about their patients or the individual needs of a patient. Patients are not getting the proper care that the need. The med techs are not competent and the staff is not empathetic or compassionate. If you care about your loved don’t send them here.

Shelley C

Assisted Living

Family/friend

December 21, 2022

5.0 out of 5 stars
Verified Review

TerraBella has been a perfect fit for my sister. It has taken her sometime to get adjusted living in a senior center only because of her personality. But, she is now starting to join in with some of the other residents and activities. The staff has been fantastic from the director to the care takers. They are most attentive to my sister's needs. I highly recommend it and I can give it an excellent rating. Please tell [Name Removed] (my advisor from A Place for Mom) that I couldn't have found a better place for my sister. Everyone in my family that has visited my sister gives the center great reviews.

Ray F

Assisted Living

Family/friend

November 8, 2022

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
4.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Highly recommended

We chose TerraBella Sugarloaf because it just really felt like it was the best option around based off for others that we looked at. The others felt depressing or smelled, but Terrabella was very bright and clean. When I called my brother to tell him this was the place and he asked why and I told him that this is a facility that I would want to be in when I get older. The staff have all been super upbeat, friendly and welcoming. They are also excellent with communication to the family. I would absolutely recommend this facility to others.

anonymous

Assisted Living

Toured community

June 21, 2022

4.0 out of 5 stars
Verified Review

tour review

Our family had an in person tour and it wasn't a bad tour but once the tour lady started to gloss over the important things we just decided it wasn't going to be the place for our loved one

Keith J

Assisted Living

Family/friend

June 7, 2022

5.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
5.0
Value for Cost
4.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

The Resort at Sugarloaf

My mom has been cherishing and enjoying her time here at Discovery Village, they're doing an excellent job. Communication between the community and our family has been outstanding. I always speak to the people up front when I visit. My moms' apartment is spacious and she was able to bring her own furniture. They provide housekeeping services about twice a week. I'm sure they offer some transportation services as well because they take the residents on group outings from time to time. My mom especially enjoys going to the movies, group physical therapy, bingo, etc. I would absolutely recommend Discovery Village to others.

JRC

Independent Living

Resident/client

March 25, 2022

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
3.0
Activities
5.0
Staff
5.0
Meals & Dining
3.0

Summary Thoughts on Discovery Village at Sugarloaf

I love it here. I recently lost my husband, and the people here have made it a lot easier and smoother for me to handle. There are many sweet and compassionate people, from the staff to the residents. I love my apartment and have my own little cottage. The food is one of the only downfalls. I think they're looking for a new chef or trying to adjust the vendor. Some days you have an excellent choice, and it's very good. But other days it could be a little bit better.

anonymous

Assisted Living

Toured community

February 18, 2022

4.5 out of 5 stars
Verified Review

My tour review

This community was nice but it was too far away and that ruled out this location for us.

anonymous

Assisted Living

Toured community

January 31, 2022

3.5 out of 5 stars
Verified Review

tour review

Our family had an in person tour and the value from what we remembered was good it was one of the cheapest for us. It was very clean from what we could see, everyone seemed pretty content but the location was just to far away

WW

Assisted Living

Resident/client

October 25, 2021

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Fabulous Place!

Hello - Normally I don't leave reviews. To be honest, I've always been very suspicious of them. However, I feel it very necessary to write this review for those of you who are searching for a Senior Living Facility. I've lived at Discovery Village @ Sugarloaf for 6 months now and I can truly speak with all honesty when I tell you that this place is absolutely "WONDERFUL". The ED is very attentive to all the residents, their problems, issues, and concerns, and is dedicated to their comfort & safety while residing here at Discovery Village @ Sugarloaf. e facility daily. The grounds are kept neat, the facility is constantly being monitored and cleaned. I can't speak highly enough about the staff, who are all extremely professional, caring and above all, motivated to providing support for all residents. There is an atmosphere of warmth and family, throughout the community, which makes you feel right at home, comfortable and safe. I truly love it here, and I believe you will to.

C B

Assisted Living

Family/friend

August 30, 2021

4.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
4.0
Value for Cost
4.0
Care Services
3.5
Activities
4.0
Staff
3.5
Meals & Dining
4.0

Life as a Senior with Comfort Living

The community has a lot of activities to offer. The location is convenient to shopping and neighborhoods. The communication with the staff, residents, and families could be improved. Some of the activities include: Art classes, swimming, movies, social nights, game room, billiards table, and more for the residents to choose from

Anonymous

Assisted Living

Toured community

July 11, 2021

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0

[name removed] and I really liked this community alot. The price for a 2 bedroom cottage was very reasonable.

TerraBella Sugarloaf

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Map of the neighborhood around TerraBella Sugarloaf

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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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