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The Ackerly at Timberland

11795 NW Cedar Falls Dr, Portland, OR 97229

For pricing & availability:
(866) 374-4058
1.0
Review score
30 reviews
Add review
1.0
Review score
30 reviews
  • 5 star
    44%
  • 4 star
    40%
  • 3 star
    3%
  • 2 star
    0%
  • 1 star
    13%
See all reviews
8.5
Review score
1144 reviews
38 facilities
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The Ackerly at Timberland
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The Ackerly at Timberland reception area
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LP

Loved one of resident/client

5.0 out of 5 stars

Absolutely Incredible and Caring Staff

I wish that I could give them a 10/5 on everything! The staff were absolutely incredible, and seemed to genuinely care about my aunt. They were kind, patient and firm with her. The food was healthy, she had a nice big studio apartment, and the grounds are beautiful. We did not worry about her one bit once she started living at The Ackerly.

Read all reviews

The Ackerly at Timberland

The Ackerly at Timberland is a true gem of the Pacific Northwest, featuring luxurious, upscale senior living options. This elegant, well-appointed community offers a tranquil setting in the bustling Portland metropolitan area where seniors can receive independent living, assisted living, and memory care services. Situated near Highway 26 and Highway 217, The Ackerly at Timberland places the region’s resources within easy reach of residents.

Start your next chapter in a luxurious senior living community featuring compassionate caregivers, modern technology, and an expansive list of amenities. The attentive staff at the front desk are awake around the clock, and specially trained staff members support memory care residents through the community’s person-focused Opal program. Plus, in-house therapists help residents keep their health journey on track through physical and occupational therapy.

Pursue your passions while living at The Ackerly at Timberland! Maintain a healthy lifestyle by choosing a well-balanced meal from the two on-site restaurants. A group fitness instructor offers engaging classes to help residents stay physically active. Show off your social side by participating in engaging community activities, including BrainHQ, Language Learning, and Balance Builders. Seniors are also encouraged to meet up with friends at Miller’s Pub or choose to read a book in...

Senior living options offered

  • Assisted Living
  • Memory Care
  • Independent Living

The Ackerly at Timberland

Pricing

Total monthly costs depend on room type, select services, and the level of care needed

Base fees by care type

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*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Reviews

for The Ackerly at Timberland

1 out of 10
Review Score30 reviewsWrite a review
Overall Experience
3.9
Cleanliness
4.4
Friendliness
4.3
Care Services
3.6
Staff
3.0
Meals & Dining
3.7
Activities
4.1
Value for Cost
3.9

A Place for Mom has scored The Ackerly at Timberland with 1 out of 10 using our proprietary review score based on 0 reviews in the last 2 years. Over all time, The Ackerly at Timberland has 30 reviews with an average "overall experience" of 3.9 out of 5.

Filters

1-20 of 30 reviews

Last Updated: 5/27/24

Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review

A Place For Mom has verified the person writing the review and their connection to the community.

LInda A

Memory Care

Family/friend

May 27, 2024

1.0 out of 5 stars
Cleanliness
2.0
Friendliness
3.0
Value for Cost
1.0
Care Services
1.0
Activities
3.0
Staff
2.0
Meals & Dining
2.0

Not a great place

My husband was in memory care for over 2 years. There were some lovely caregivers, and an awesome woman who ran the unit (later fired!) but the corporate culture is awful. There's terrible communication with the manager of the whole facility, and they literally made it so I had to move husband when he was beginning the dying phase, after assuring me that they would continue to care for him. And the reason they gave was nothing that had been mentioned earlier or made sense for standard of care. I cannot recommend this place at all.

Helen B

Independent Living

Family/friend

March 15, 2024

1.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
2.0
Care Services
1.0
Activities
4.0
Staff
2.0
Meals & Dining
5.0

Nice at first until the end

My mother was in the independent living, but was still supposed to check in daily. This was a reassurance to me as I live out of state.i called her daily at the same time. One day she didn’t answer, I wasn’t overly concerned as it took her awhile to get to her phone and I presumed she had checked in, on the second day she didn’t answer I was extremely worried. I called the front desk and asked if they had heard from my Mother, and please go check. The next thing a paramedic called and said she was unresponsive on the floor with a broken hip. After I had calmed down and she was taken to ICU I called to speak to the manager who admitted they hadn’t heard from her in two days and they were so sorry. They had a new desk clerk who neglected to do what she was supposed to. My mother laid on the floor for 2 days. Anyway my mother never fully recovered from this ordeal, ended up having to go to and passed away .very disappointed with this . My mother did like the food though

Linda A

Memory Care

Resident/client

July 12, 2023

1.0 out of 5 stars
Cleanliness
3.0
Friendliness
3.0
Value for Cost
1.0
Care Services
2.0
Activities
3.0
Staff
1.0
Meals & Dining
2.0

I'll add more later....

Don't commit to this company. I can write more later, but despite caring employees (who often don't stay) this is a really incompetent, dysfunctional company. You can't trust them with your vulnerable loved ones.

LP

Assisted Living

Family/friend

April 19, 2023

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Absolutely Incredible and Caring Staff

I wish that I could give them a 10/5 on everything! The staff were absolutely incredible, and seemed to genuinely care about my aunt. They were kind, patient and firm with her. The food was healthy, she had a nice big studio apartment, and the grounds are beautiful. We did not worry about her one bit once she started living at The Ackerly.

Anonymous

Assisted Living

Toured community

September 29, 2022

5.0 out of 5 stars
Verified Review

I toured this community and it was very nice. The layout and feel wasn't ideal for my loved one, but it was a great place!

M

Assisted Living

Family/friend

April 29, 2022

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
4.0

A Feeling of Relief for Our Family

The Ackerly is by far the best facility that we looked at out of about 5-6 different places. The facility is new and very clean. The staff is super friendly and accommodating. There are several levels of care available there. Also, the activities and outings they have to get seniors involved have been amazing.

Ann

Assisted Living

Toured community

January 26, 2022

5.0 out of 5 stars
Verified Review

My tour review

The tour guides were awesome. The other community that we went to seemed to be interacting more with the community. It was a nice and clean community there was just another community that stood out more.

Anonymous

Independent Living

Family/friend

November 16, 2021

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

You Might Wish You Could Move in at 40

This seems like a great community. The staff have been helpful for the family and our loved one. It is a beautiful community. The residents are very friendly. Some of the activities available are flower arranging, movie night, musicians coming in to play, and more for the residents to choose from to participate in.

Troy Mylius

Assisted Living

Family/friend

September 29, 2021

1.0 out of 5 stars
Cleanliness
4.0
Friendliness
2.0
Value for Cost
1.0
Care Services
1.0
Activities
1.0
Staff
1.0
Meals & Dining
3.0

Severely Neglected my Dad!

If you truly care about your loved one then PLEASE don't allow them to be a resident at the Ackery or any LeisureCare facility. I realize that it's a business and their goal is to make money but they're also dealing with human beings and they didn't treat our Dad as such. Once in memory care, he was left to sit in his chair for most of the day and all night and developed severe distortion in his neck. He now has trouble breathing, swallowing, and can't even look his loved ones in the eyes. We brought it to management's attentions several times and they assured us they would stay on top of it, provide us reports, and ensure that he was receiving physical therapy to fix the ailments that their neglect caused and we're still awaiting those reports. It was bad enough to move him and now he's in good hands at a fraction of the cost and in a facility that is easily putting the Ackerly to shame. Please do your homework and stay away from these places.

anonymous

Independent Living

Toured community

June 23, 2021

4.0 out of 5 stars
Verified Review

My review of The Ackerly at Timberland (Leisure Care, LLC/One Eighty)

I was able to do an in person to tour at this community and it was a good experience. I was able to see a couple of rooms and everything seemed clean no fowl smells.

Anonymous

Memory Care

Toured community

May 8, 2021

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0

I had a very pleasant tour and was impressed with the various activities and programs available in their community. This was the first assisted living center that had a social room with adult beverages available..mix drinks, beer & wine. Two thumbs up!

Concerned family member

Memory Care

Family/friend

September 16, 2020

2.5 out of 5 stars
Cleanliness
5.0
Friendliness
4.5
Value for Cost
1.5
Care Services
1.5
Activities
5.0

On your own mentality.

The facility is nice and clean. The activity’s are often and seem like fun. The food is okay. If you have to move a loved one to memory care, be prepared to do everything yourself, and have little communication on there end. The higher up seems to have a, “on your own “ mentality towards the family. Ask lots and lots of questions. Our family member wasn’t welcomed into the memory care community. Several balls were dropped in communication. When confronted the head leadership blamed the family for expected them to hold our hands through this process. The only communication and preparation we had was the sales team pushing us to memory care, and paper work and payment. There also seems to be a lack of communication between leadership and staff. I wished we could have expected better. Maybe they will fix these issues. I hope so.

Anonymous

Memory Care

Resident/client

September 11, 2019

4.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
4.0
Care Services
4.0
Activities
4.0

Good Place to Live

New structure. Friendly staff that tries hard. Good location with shopping, walking trails, restaurants all easily accessible.

Jay

Memory Care

Resident/client

September 10, 2019

4.5 out of 5 stars
Cleanliness
4.5
Friendliness
4.5
Value for Cost
4.5
Care Services
4.5
Activities
4.5

Choose Independent Living for yourself

I have lived here months. The staff has remained as friendly and helpful as they originally appeared. I am in independent living so care services do not apply to me. There are many activities available, some have been organized by the staff and some organized by residents. The other residents have been open and friendly. I am enjoying my experience here at the Ackerly. I am happy with my choice.

Anonymous

Memory Care

Toured community

January 18, 2019

4.0 out of 5 stars
Cleanliness
4.0
Friendliness
4.0
Value for Cost
4.0

The Ackerly is a very nice facility. We were looking for a home for our mom, that would allow a simple transfer from assisted living to memory care and they could definitely do that. They have a good memory care program and the layout of that unit is really nice. We did find it to be more expensive, and they don’t accept Medicaid if you spend down your funds. Lovely facility and caring staff.

Scott M.

Memory Care

Family/friend

January 17, 2019

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0

100% happy with The Ackerly at Timberland.

The Ackerly has been a wonderful place for my brother to live! It is as described in their brochure and website. I live out of town so I'm not able to see my brother often. [name removed], the manager, has gone above and beyond to help with his daily mental and physical struggles. I really can't say enough about how helpful and professional she has been. The staff is also friendly and caring. The building is modern and spotless. I have experienced other facilities first-hand (with my parents), and I can honestly say I am 100% happy with The Ackerly.

Anonymous

Memory Care

Toured community

December 21, 2018

4.0 out of 5 stars
Cleanliness
4.0
Friendliness
4.0
Value for Cost
4.0

Upscale retirement community. Lots of intellectual pursuits and services, modern, clean design & fantastic activities will keep seniors busy and occupied. I'd give it 4 stars but it's at the high end of the price range for the area. But if it's in your budget..... it's a great place

Anonymous

Memory Care

Toured community

September 18, 2018

4.0 out of 5 stars
Cleanliness
4.0
Friendliness
4.0
Value for Cost
4.0

Good place - enjoyed our tour. It's a very nice facility, looks perfect except it's a bit further than we were hoping from our house. but it would totally work.

Anonymous

Memory Care

Toured community

September 18, 2018

4.0 out of 5 stars
Cleanliness
4.0
Friendliness
4.0
Value for Cost
4.0

Good place - enjoyed our tour. It's a very nice facility, looks perfect except it's a bit further than we were hoping from our house. but it would totally work.

Anonymous

Memory Care

Toured community

June 18, 2018

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0

The elite of all the independent facilities we have toured. Living room is very, very small. Washer and dryer are a plus as are the two walk-in closets. The cost is out of our desired range.

The Ackerly at Timberland

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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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