About Assisted LivingAssisted living facilities offer housing and care for active seniors who may need support with activities of daily living, like bathing, dressing, and medication management.Complete guide to assisted livingBest of 2026 Assisted Living Winners
About Memory CareMemory care facilities provide housing, care, and therapies for seniors who have Alzheimer’s disease or other forms of dementia in an environment designed to reduce confusion and prevent wandering. Complete guide to memory careBest of 2026 Memory Care Winners
About Independent LivingIndependent living facilities offer convenient, hassle-free living in a social environment for seniors who are active, healthy, and able to live on their own.Complete guide to independent livingBest of 2026 Independent Living Winners
About Senior LivingSenior living is a term used to describe various housing and care options for older adults from maintenance-free, 55+ facilities for active seniors, to secure, fully staffed facilities for seniors with Alzheimer's or dementia. Complete guide to senior livingFind senior living facilities near you
About Nursing HomesNursing homes provide short-and long-term care for seniors who have physical or mental health conditions that require 24-hour nursing and personal care.Complete guide to Nursing Homes
About Senior ApartmentsSenior apartments offer accessible living for seniors who are generally active, healthy, and able to live on their own.Complete guide to Senior Apartments
About Care HomesResidential care homes are shared neighborhood homes for seniors who need a live-in caregiver to assist with activities of daily living, like dressing and bathing.Complete guide to care homes
Veteran ResourcesVA benefits for long-term care, such as Aid and Attendance benefits, can help eligible veterans and their surviving spouses pay for senior care.Guide to VA benefits for long-term care
Senior Living Awards
Add Review
(866) 388-7494
Talk to a local advisor for FREE
VERIFIED PARTNER

The Arbors at Stoneham

140 Franklin Street, Stoneham, MA 02180

For pricing & availability:
(866) 374-4058
5.8
Review score
21 reviews
Add review
5.8
Review score
21 reviews
  • 5 star
    56%
  • 4 star
    29%
  • 3 star
    10%
  • 2 star
    0%
  • 1 star
    5%
See all reviews
8.1
Review score
134 reviews
9 facilities
SaveShare
The Arbors at Stoneham
SaveShare
The Arbors at Stoneham community exterior
19 photos
The Arbors at Stoneham in google map

Lisa

Loved one of resident/client

4.0 out of 5 stars

A Caring Place

My loved one is currently a resident at The Arbors at Stoneham. Overall, this facility is not a bad place and the staff try their best, they just need more help. The director of the Memory Care unit is nice and listens and corrects where she can. There have been issues with making sure that showers are given and that the bathroom in my loved one's unit is being cleaned and the laundry being done. I do know that the Memory Care unit is short staffed, which directly contributes to this. The staff that they do have are nice and they engage with my loved one. The food could be improved for lunch and dinner. The activities are appropriate and they do get the whole facility together daily. The events that I have been to have been nice. Overall, I know all facilities have some issues. My loved one doesn't always use her help/call button that she has and that is a problem. I would recommend this facility to others.

Read all reviews

The Arbors at Stoneham

The Arbors at Stoneham in Stoneham, Massachusetts, is an assisted living and memory care community marked by an airy foyer with cathedral ceilings, a state-of-the-art campus designed to meet the needs of your loved one. Founded in 2014, the community has 58 traditional residences and 26 for memory support. The Arbors at Stoneham is among ten communities in the family-owned and operated business with a quarter of a century of experience in serving seniors.

Your loved one can be helped with everyday tasks such as grooming, and taking medications. Nurses are available throughout the day and on-site health care visits — including for physical therapy, occupational therapy, podiatry, and audiology — eliminate the need for inconvenient trips outside the community. Weekly housekeeping and personal laundry services take away the hassle of household chores.

In the memory care neighborhood, residents have individualized care plans overseen by caregivers with specialized training and specialized services and amenities designed for seniors living with dementia.

The Arbors builds a strong community through its resident council, daily programs, weekly shopping trips, and group fitness classes. Several common areas — including lounges with fireplaces, outdoor patios, a library, and a pub — invite residents to join in conversation with others.

The...

Senior living options offered

  • Assisted Living
  • Memory Care

The Arbors at Stoneham

Pricing

Total monthly costs depend on room type, select services, and the level of care needed

Base fees by care type

  • Request pricing
    Contact a local advisor
  • Unlocked
    Get a quote from your local advisor

*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Reviews

for The Arbors at Stoneham

5.8 out of 10
Review Score21 reviewsWrite a review
Overall Experience
4.3
Cleanliness
4.8
Friendliness
4.8
Care Services
4.4
Staff
4.5
Meals & Dining
3.8
Activities
4.2
Value for Cost
4.4

A Place for Mom has scored The Arbors at Stoneham with 5.8 out of 10 using our proprietary review score based on 3 reviews in the last 2 years. Over all time, The Arbors at Stoneham has 21 reviews with an average "overall experience" of 4.3 out of 5.

Filters

1-20 of 21 reviews

Last Updated: 8/27/25

Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review

A Place For Mom has verified the person writing the review and their connection to the community.

JC

Assisted Living

Family/friend

August 27, 2025

1.0 out of 5 stars
Verified Review

I rate it a 1 and would not recommend this facility. My dad was there for a month but fell 5 times and was in the hospital more than being at Arbors. When he was there and there was an activity going on, such as rolling a ball to each other across the table. The activity person or aides sat on the sides of the room on their phones. I was ended up having to chase after the ball when it kept falling on the floor. I also had to help a few residents that didn't know what to do with the ball when it came to them. When the nurse came in to help my dad go the bathroom she started calling me to come help her. I said no, I am not helping my father pee. Ridiculous!!! When my dad left that facility I gave the 30 day notice per the contract I signed. I was supposed to receive around [amount removed] back, again per the contract. [name removed] did the walk through with me and said I would receive the check probably in about a week. Instead, they sent me to a collection agency saying I owed them money. I had good communications with the woman at the collection agency. She tried calling Arbors herself to talk to [name removed] or whoever else. Nobody got back to her. She tried on several occasions over a 2-3 week period of time to get in touch with them but got nowhere. She then told me don't pay the bill, I did not owe it. I never received the [amount removed] I was supposed to get back after the 30 day notice. The facility itself is really nice and welcoming. The staff, not so great. Some of the aides were very nice!!!

Anonymous

Assisted Living

Family/friend

November 13, 2024

4.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
4.0
Care Services
4.0
Staff
4.0
Meals & Dining
3.0

The Arbors at Stoneham

[name removed] at the front desk is wonderful Solves any problem Knows everyone Always has a smile

Jennifer C

Memory Care

Family/friend

November 5, 2024

3.0 out of 5 stars
Cleanliness
5.0
Friendliness
4.0
Value for Cost
1.0
Care Services
1.0
Activities
1.0
Staff
2.0
Meals & Dining
1.0

The Arbors

My father moved in on [date removed]. He fell and was taken to hospital 5 times, with 2 admissions. Still is in rehab. Has barely been at the Arbors since his move in date. Doctors questioned me about his safety at the facility and recommended I take him out. He will not be going back there when discharged from rehab.

Anonymous

Memory Care

Family/friend

February 29, 2024

3.0 out of 5 stars
Verified Review
Cleanliness
3.0
Friendliness
5.0
Value for Cost
3.0
Care Services
4.0
Activities
2.0
Staff
3.0
Meals & Dining
3.0

Our Experience

My loved one is a resident at The Arbors and overall things have been okay. The staff friendliness is great. They have activities and try to keep the residents engaged. The care services are good. My only complaint is the food quality.

Lisa

Assisted Living

Family/friend

July 31, 2023

4.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
4.0
Care Services
3.0
Activities
4.0
Staff
4.0
Meals & Dining
3.0

A Caring Place

My loved one is currently a resident at The Arbors at Stoneham. Overall, this facility is not a bad place and the staff try their best, they just need more help. The director of the Memory Care unit is nice and listens and corrects where she can. There have been issues with making sure that showers are given and that the bathroom in my loved one's unit is being cleaned and the laundry being done. I do know that the Memory Care unit is short staffed, which directly contributes to this. The staff that they do have are nice and they engage with my loved one. The food could be improved for lunch and dinner. The activities are appropriate and they do get the whole facility together daily. The events that I have been to have been nice. Overall, I know all facilities have some issues. My loved one doesn't always use her help/call button that she has and that is a problem. I would recommend this facility to others.

Anonymous

Memory Care

Family/friend

April 24, 2023

4.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Care Services
4.0
Activities
3.0
Staff
5.0
Meals & Dining
3.0

Our experience at The Arbors

My loved one is a resident at The Arbors at Stoneham. The overall experience has been good. The staff are nice. The housekeeping is good. The meals are okay. Like any apartment, families can come and go during hours. Other families need to know it's not a Nursing Home, it's Assisted Living. Big difference. For my loved one's case, the location is great because it's in my town. I can't rate the Value for Cost as I have nothing to compare to.

anonymous

Assisted Living

Family/friend

March 13, 2023

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Caring Community

The Arbors at Stoneham is a caring and well run community.

MT

Assisted Living

Family/friend

August 15, 2022

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
4.0
Care Services
4.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Would Recommend

They are more than accommodating for my aunt's needs. The staff are friendly, very helpful, and concerned about her well being. I wish she would participate in activities, but they respect her choice. Also the residents themselves are so friendly and nice. You can tell they are well taken care of.

Suzanne

Memory Care

Family/friend

May 16, 2022

4.5 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Staff
5.0
Meals & Dining
5.0

An Overall Positive Experience

We like the place and feel it is the right place for my loved one. There have been a couple of times for the staff took longer to get back to me than I had anticipated. The community was able to walk us through the integration of our loved one into the community. Also, let us know the timeline that it would take for our loved one to adjust to the community. The staff are responsive to my loved one's care needs. I would recommend the community to others for their loved ones.

anonymous

Assisted Living

Family/friend

March 30, 2022

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
4.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
4.0

Would recommend

What stuck out to my mother the most about The Arbors was the overall feeling we got when walking it, it was definitely the most homey and comfortable place that we saw and it is a smaller community. She has a 1 bedroom deluxe room so it is plenty big enough for her things. So far things have worked out pretty well and we would recommend them to other families.

anonymous

Memory Care

Family/friend

February 4, 2022

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
4.5
Activities
5.0
Staff
5.0

Highly recommend

We have been very happy with The Arbors. We chose this facility because of the convenient location, I wanted to be able to get to her and see her often. It is also more reasonably priced because they have a roommate option. The activities director that they had was absolutely amazing but she did just leave last week so we have high hopes. It is expensive but to me it is worth every penny. The staff are all very nice and really care for the residents,

Mary

Assisted Living

Family/friend

January 11, 2022

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
4.0

Highly recommend

We think The Arbors is terrific. You can tell that the staff truly care about their residents. There is not a single person here that is not always happy and in s positive mood. They do seem to have a lot of great activities provided and they do a good job trying to get mom to participate. I would recommend them and already have.

Ann B

Memory Care

Family/friend

November 17, 2021

4.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
4.0
Staff
5.0
Meals & Dining
4.0

The Arbors at Stoneham review

The staff are extremely nice, helpful and have great response times. The meals and dining service is a hit or miss, the main diet is a lot of chicken and pasta, they could do more with a variety. Everything is included with the price - big reason we chose this community. No nickel and dime.

Mary F

Assisted Living

Resident/client

October 21, 2021

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Absolutely the right place for Mom

My brother, sister in law, and I started with a list of six communities when we were seeking a new place for Mom. She had made the decision to trade the comfort of her home of 55+ years for the convenience and safety of Assisted Living. The Arbors at Stoneham was the first place we looked at, and I think we all knew it was the right place, but we looked at all the other options so we could be sure we'd done due diligence. Sure enough, we ended up back at The Arbors. What convinced us? Caring people, a very open and sunny campus, homey apartments, good food, lots of very varied activities. And did I mention caring people?? It is the number one reason why this place stands head and shoulders above everyplace else we looked at. Mom has been there three weeks now, and it was rocky in the beginning. It's a tough adjustment. But now she is loving the community, loving the staff, loving the mealtime socializing especially. This is the right place.

Eddie A.

Assisted Living

Family/friend

April 2, 2021

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
4.5
Staff
5.0
Meals & Dining
5.0

The person that runs the community is excellent. The staff are easy to talk to. I would recommend your loved ones go there. I would change nothing about the community. The best thing is the Executive Director.

Anonymous

Memory Care

Family/friend

March 8, 2021

5.0 out of 5 stars
Verified Review
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Staff
5.0

Great Place to Be and Safe

This is a great community. They are clean, sociable, accommodating and convenient. This is all in the memory care unit. The staff are very prompt and responsive in answering any of my questions or concerns.

Anonymous

Memory Care

Toured community

December 29, 2020

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0

Very interested. Beautiful bright and spacious. Very convenient to where I live.

Anonymous

Memory Care

Toured community

February 2, 2018

4.0 out of 5 stars
Cleanliness
4.0
Friendliness
4.0
Value for Cost
4.0

Best all inclusive value in the immediate area. More resident space for the money.

Colleen

Memory Care

Family/friend

December 18, 2017

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0

Dad is Happy

My dad is happy here. The staff is wonderful. They communicate frequently with my family with status updates. They know my dad and are attentive to is needs. The nursing staff pays attention to details. The apartment is beautiful and the setup is great. The community is tastefully decorated and kept nice and clean. The food is pretty good. They have 3 meals a day. They have list of daily activities he can join and have frequent special events. They have a pool table and he loves that. He is playing cards with other residents. They have a nice outdoor area and beautiful sunrooms on each level. I would highly recommend this community.

Anonymous

Memory Care

Family/friend

September 26, 2017

4.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
4.0
Value for Cost
4.0
Care Services
4.0
Activities
4.0

So far so good

My loved ones have only lived here a short time, however things are going well. They have hired a new chef. The caregivers have been great and the people I worked with in the beginning were wonderful. The community is clean and the grounds are well maintained. This is a newer community that is bright, cheery, active and has a warm feeling when you walk in.

The Arbors at Stoneham

Neighborhoods

See what the neighborhood has to offer and what’s nearby:
Map of the neighborhood around The Arbors at Stoneham

Similar communities nearby

  • Find Assisted Living

  • Sunrise of Lynnfield community exterior

    Starting at$X,XXX/mo

    In elegant, residential environments, we deliver the finest in senior care, and are recognized internationally for both quality and innovation. Guided by our Principles of Service, Sunrise affords families peace-of-mind by providing today's seniors with a range of personalized assisted living...

  • Photo of The Residence at Pearl Street

    Starting at$X,XXX/mo

    Conveniently located adjacent to the town center of Reading, Massachusetts and within walking distance to the town common, post office, churches, banks, restaurants and many shops and services found in the thriving town center, our community recently received a $3 million full community...

  • Benchmark Senior Living at Woburn piano

    Starting at$X,XXX/mo

    Assisted LivingBenchmark Senior Living at Woburn in Woburn, MA is an assisted living community choice for older adults who value their independence but need assistance with daily life activities. If you or your loved one needs help with medication management, bathing, dressing, or transportation...

  • Photo of Delaney at The Vale

    Starting at$X,XXX/mo

    The Delaney at The Vale, located just 10 miles north of Boston is the areas newest 62+ community, featuring contemporary independent living, assisted living and memory care residences. The community will include three connected buildings complete with high-end amenities, upscale concierge...

  • Photo of Delaney at The Vale

    Starting at$X,XXX/mo

    The Delaney at The Vale, located just 10 miles north of Boston is the areas newest 62+ community, featuring contemporary independent living, assisted living and memory care residences. The community will include three connected buildings complete with high-end amenities, upscale concierge...

  • Photo of Aviva Country Club Heights

    Starting at$X,XXX/mo

    Located just 10 miles northwest of Boston, and sitting on the fifth green of the Woburn Country Club Public Golf Course, Aviva's award-winning Country Club Heights offers the best of Independent Living and Assisted Living with a Memory Care also. This community is for golfers, history and culture...

  • Holiday Maplewood Place community exterior

    Starting at$X,XXX/mo

    At Atria Maplewood Place, you'll find a friendly, family-like environment in a peaceful New England town. Residents are close to shopping, the theater, movies, places of worship and Revere Beach. Atria Maplewood Place combines the convenience of city life with the comforts of country living.Atria...

  • Photo of Arnold House Nursing Home

    Starting at$X,XXX/mo

    At Arnold House we now about life's choices.Residents and staff alike share in them daily.We also know that sometimes those decisions may be difficult to make, but when viewed from the perspective of genuine caring about others, the difficulties seem to diminish and the answers become...

  • The Residence at Melrose Station community exterior

    Starting at$X,XXX/mo

    The Residence at Melrose Station opened the summer of 2017 and offers 65 up-scale rental apartment homes that may be for either Independent (retirement) or Assisted Living, or a combination of both as there is no delineation between apartments. If one is Independent Living, for instance and...

  • Photo of Forestdale Park Senior Living

    Starting at$X,XXX/mo

    Forestdale Park, located at the site of Malden’s former McFadden Manor, opened its doors in 2018 as the newest Volunteers of America Massachusetts Senior Residence.The community features Independent Living apartments, and studio and one bedroom Assisted Living apartments that feature our...

The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

Back to top