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The Auberge at Naperville

1936 Brookdale Road, Naperville, IL 60563

For pricing & availability:
(866) 374-4058
9.3
Review score
65 reviews
Add review
9.3
Review score
65 reviews
  • 5 star
    49%
  • 4 star
    26%
  • 3 star
    14%
  • 2 star
    5%
  • 1 star
    6%
See all reviews
8.5
Review score
3544 reviews
111 facilities
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The Auberge at Naperville
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The Auberge at Naperville
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Anonymous

Sibling of resident/client

4.0 out of 5 stars

Overall a nice community

Staff have been good. They communicate well with family. My brother has no complaints about quality of meals, though he has stated portions are small. The only other issue I had was with signing admission papers.

Read all reviews

The Auberge at Naperville

Our priority at The Auberge at Naperville is to treat each and every resident with dignity and respect. We understand the ins and outs of memory care and specialize in assisting seniors with Alzheimer’s and other forms of dementia. Our professional staff works around-the-clock providing care, ensuring safety, security, and managing housekeeping and daily chores. Our award-winning SPARK program distinguishes us from other communities in the area and nation with its particularly unique Montessori-inspired program focused on preserving senior’s individuality, as well as their remaining skills and passions.Through this ever-blossoming and well-crafted program, we provide a variety of carefully planned and personalized activities designed to boost cognition in compassionate ways. At The Auberge at Naperville, we value communication, family, and resident success. Residents are able to lend their voices at town hall meetings, engage in lifelong learning exercises, enjoy happy hours, and even plan their own day.

Our Community

We believe that healthy living involves eating well-balanced meals, staying active, and prioritizing personal needs. Our trained caregivers provide individualized and tailored care to cultivate a well-rounded, healthy, and happy life for residents. Our community offers daily exercise classes, engaging activities, social events, and our house chef prepares colorful, nutritious, and...

Senior living options offered

  • Memory Care

The Auberge at Naperville

Pricing

Total monthly costs depend on room type, select services, and the level of care needed

Base fees by care type

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*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Reviews

for The Auberge at Naperville

9.3 out of 10
Review Score65 reviewsWrite a review
Overall Experience
4.0
Cleanliness
4.4
Friendliness
4.4
Care Services
4.2
Staff
4.3
Meals & Dining
4.4
Activities
4.2
Value for Cost
4.0

A Place for Mom has scored The Auberge at Naperville with 9.3 out of 10 using our proprietary review score based on 15 reviews in the last 2 years. Over all time, The Auberge at Naperville has 65 reviews with an average "overall experience" of 4 out of 5.

Filters

1-20 of 65 reviews

Last Updated: 10/1/25

Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review

A Place For Mom has verified the person writing the review and their connection to the community.

Anonymous

Memory Care

Family/friend

October 1, 2025

4.0 out of 5 stars
Verified Review

Overall a nice community

Staff have been good. They communicate well with family. My brother has no complaints about quality of meals, though he has stated portions are small. The only other issue I had was with signing admission papers.

Cindy P

Memory Care

Family/friend

September 14, 2025

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Great facility for memory care

The Auberge staff from top to bottom were caring and respectful of our mother. They went the extra mile to ensure that her experience was as close to being at home (which would have been her preference) There isn’t enough space to name each individual who enriched her life but we’ll point out that the Activities Director is tireless in engaging the residents with activities that they enjoy. The facility is well kept and a lovely place to live and for family to visit.

Brian H

Memory Care

Family/friend

September 10, 2025

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

I Love this place!

This is a great facility that is well maintained, but the best thing about this place is the staff. They are great. They treat the residents like family. You can’t ask for more than that. I would recommend this place to anyone.

Jean W

Memory Care

Family/friend

September 10, 2025

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Skilled excellent care at a place that feels like home.

Our mom loves life at the Auberge. She feels at home. As her care needs have changed, she continues to receive excellent, skilled and loving support from all of the staff. We are so grateful for this beautiful home for our mom!

SeanPat

Memory Care

Family/friend

September 6, 2025

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Exceptional

We have found The Auberge of Naperville to be an exceptional place for loved ones. Staff is exceptional. The facility has been refreshed, the court yards are beautiful and the activities for the residents are well planned.

Anonymous

Memory Care

Family/friend

May 28, 2025

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Review for The Auberge at Naperville

The facility is lovely and designed to give residents freedom of movement through the building The residents are cared for by loving and capable caregivers. All of the staff treat the residents with respect. The staff are loving and care for the families of residents. They understand the transition is difficult and provide support.

William E Thoman

Memory Care

Family/friend

April 11, 2025

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
4.0
Staff
5.0
Meals & Dining
5.0

Made the transition for the resident and family as smooth as it could be

I visit often and I see staff interacting with residents. Very positive demeanor has been observed all the times I have been there. They are very open and welcoming. Meals are really pretty decent.

Anonymous

Memory Care

Family/friend

April 1, 2025

3.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
4.0
Value for Cost
4.0
Care Services
3.0
Activities
1.0
Staff
3.0
Meals & Dining
1.0

Learn readmission rate for this facility

Overall it would have been best not to move my mother to yet another place. Putting VSB and Auberge on a very low scale for readmitting their own patients. I know they were both playing with a government nursing home stat that they want readmit rates low. So much needs to be revamped and revisited with real health care needs. Especially when it comes to patients that are bed ridden but are cognitively unable to stay in bed. We can't restrain them any more so they fall and break bones. My mom fell 6 times and broke well over 6 bones her last 6 months of life. We even had Bright Star for [fee removed] dollars a week to keep someone next to her. That staffer fell asleep and mom got up and broke something then as well. My heart still aches since her passing away [date removed] due to complications of a broken shoulder and multiple in healed fx What a terrible end.

Anonymous

Memory Care

Family/friend

March 28, 2025

3.0 out of 5 stars
Verified Review
Cleanliness
3.0
Friendliness
3.0
Value for Cost
3.0
Care Services
3.0
Activities
5.0
Staff
3.0
Meals & Dining
5.0

The Auberge at Naperville

Always loosing items, shoes, clothes, remote controls, eyeglasses. I am not sure I would recommend this community to others

Brian

Memory Care

Family/friend

March 24, 2025

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Great community.

The Auberge at Naperville is a very accommodating facility. You can immediately see that the staff truly cares for the residents. It's 11 years old but they just did an extensive face lift so it feels new. I couldn't be happier with my selection.

Anonymous

Memory Care

Family/friend

January 27, 2025

4.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
4.0
Activities
5.0
Staff
4.0
Meals & Dining
5.0

Compassionate and caring staff

Their billing department just seemed a little unorganized, they billed us for something after we had already pain and couldn't explain what it was for. It was rectified and they were very professional about it. Other than that we were very happy with them. Their staff is SO compassionate and caring.

Matthew T Taylor

Memory Care

Family/friend

January 10, 2025

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
4.0
Meals & Dining
5.0

Excellent amenities. Staff accomplishes much in a difficult environment

Good facilities. Rooms are clean. Staff is present and attentive. Medical care is effective and timely. The facility staff is responsive. At times the after hours and weekend front door staff can be leed aware but the weekday staff is very capable. Food quality is good.

Troy L

Memory Care

Family/friend

November 4, 2024

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Mom is happy here

5 across the board. My mom has had a really great experience living there. It's always clean, the food smells delicious, and everyone seems happy.

Chris R

Memory Care

Family/friend

November 1, 2024

5.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
5.0
Value for Cost
4.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
4.0

Auberge at Naperville review

1. Overall experience = 5 From the tour last year, to signing the papers, to moving mom in (in a rush!), to the food, the activities, and the caregivers, The Auberge gets an A+ from me. My mom has settled in well, and I can tell that she felt safe and knew she would be taken care of withing the first two weeks of being there. 2. Cleanliness = 4 In general, the facility is always very clean. The dining room is sometimes a little messy, but that's to be understood, depending on when I'm there. If it's right after lunch, I would expect it to be a bit messy after mealtime. But I've never felt like it's "dirty" just crumbs and whatnot. The carpets in the hallway have definitely seen better days and it's obvious that there have been "accidents." But, The Auberge is getting a little updating right now, and they're putting in wood floors, which I know will help with this tremendously. 3. Friendliness of Staff = 5 I love [name removed] . She's always so kind and upbeat in person and on the phone. There's been a lot of change in the last year, but I really like Linsey and think she's doing an excellent job as the new director. I love [name removed] and have had a couple of really nice personal conversations with her. Who doesn't love [name removed] ??? He's so great. I love his persistence in getting my mom to participate in activities, and I appreciate all of offerings both in the facility and outside. There's only been one person that I have not enjoyed interacting with, but I'm not sure she's even still there. 4. Quality of Care = 5 The nursing staff there is top notch and I appreciate that I get phone calls letting me know if something has happened or if mom is not feeling well. I also really like [name removed] , who seems to be a primary caregiver for my mom. She genuinely seems to like my mom and treats her like family. She lets me know when mom is low on bathroom supplies and when she needs anything, like socks, etc. 5. Meals / Dining = 4 When mom first moved in there was an executive chef who made such amazing meals that I almost wished I lived there and could eat that food every day. That person left and I believe was replaced by someone that may have been working in the kitchen. The meals are not the same. I see a lot of the same meals over and over, and every time I see broccoli, it's overcooked. BUT that being said, I'm sure the residents don't remember the meals from day to day, and I see that mom eats most everything in front of her. 6. Activities = 5 My mom has only recently started to participate in more of the activities. I appreciate that there's always something special going on, whether they have a musician come into the facility, or take the residents out to look at Christmas lights in the neighborhood. And there are plenty of regular activities like Bingo, etc. 7. Value for Cost = 4 Obviously, I wish it were a little bit less expensive, but I don't think The Auberge is really any more expensive than other facilities, plus I believe "you get what you pay for." And I'm more than happy to pay the cost to keep my mom happy, healthy, active, and safe. I love The Auberge, because The Auberge loves my mom. She is very well cared-for, and I know that she is safe. The Auberge provides activities and support that I would not be able to do at home. I feel that the staff truly treats her like a family member. The facility is clean, easy for mom to navigate, and I like that they have the residents help to decorate for holidays throughout the year. I know without a doubt that my mom is in the best place. The Auberge is worth every penny.

Anonymous

Memory Care

Family/friend

November 1, 2024

3.0 out of 5 stars
Verified Review
Cleanliness
3.0
Friendliness
4.0
Value for Cost
3.0
Care Services
3.0
Activities
3.0
Staff
4.0
Meals & Dining
4.0

Overall, it is a nice facility with room for improvement.

Friendly staff - cheerful environment. Cleaning rooms better. Availability of being able to get a hold of someone by phone after six pm. More variety in activities and better follow through on those that are done. Better supervision of caregivers. Better communications among all management.

M S

Memory Care

Resident/client

May 22, 2024

2.0 out of 5 stars
Cleanliness
5.0
Friendliness
4.0
Value for Cost
3.0
Care Services
2.0
Activities
3.0
Staff
2.0
Meals & Dining
4.0

Failure to Readmit their own patients

Despite them saying they were qualified to watch her. She fell again. Fractured and dislocated her shoulder on their watch. She was only there a few weeks and of course could not readmit her. Complications from her fall and dementia she recently passed away.

Anonymous

Memory Care

Family/friend

May 9, 2024

4.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
5.0
Value for Cost
4.0
Care Services
5.0
Activities
4.0
Staff
5.0
Meals & Dining
5.0

Auberge at Naperville

All staff members are caring and very helpful. Looking forward to more time in the nice courtyard as the weather allows as we moved dad in to Auberge in November.

Anonymous

Memory Care

Family/friend

February 27, 2024

4.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
5.0
Value for Cost
4.0
Care Services
4.0
Activities
4.0
Staff
4.5
Meals & Dining
4.0

Compassionate and Caring Staff and a Clean Facility, I would recommend

The facility is clean and there is not an odor present. The staff (Executive Director, Director of Health Services, Receptionist, most of the Nurses and Caregivers that provide direct care) have been great at communicating with a willingness to talk and answer questions as well as respond to concerns. I have seen compassion and a genuine interest in my loved one's wellbeing.

Kris M

Memory Care

Family/friend

February 19, 2024

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
4.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
4.0

Setting the bar high

The Auberge was the first community we toured and they set the bar very high for levels of care, professionalism, activities and overall friendliness of staff. They went out of their way to answer all of our questions and make us feel a part of their family. Other facilities we looked at couldn’t match everything that The Auberge had to offer and we ultimately chose them for our loved one.

Anonymous

Memory Care

Family/friend

December 21, 2023

3.0 out of 5 stars
Verified Review
Cleanliness
3.0
Friendliness
5.0
Value for Cost
3.0
Care Services
3.0
Activities
3.0
Staff
3.0
Meals & Dining
3.0

needs more qualified staff, disappointed, room for improvements

They need more qualified help in care givers with better follow through on hygiene and activity planning. They need to do a better job in keeping rooms clean-mainly personal washrooms and floors in bedrooms.

The Auberge at Naperville

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