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The Springs at Monarch Landing

2308 N Route 59, Naperville, IL 60563

For pricing & availability:
(866) 374-4058
9 reviews
Add review
  • 5 star
    33%
  • 4 star
    11%
  • 3 star
    11%
  • 2 star
    11%
  • 1 star
    34%
See all reviews
8.6
Review score
4095 reviews
142 facilities
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The Springs at Monarch Landing
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L H

Child of resident/client

5.0 out of 5 stars

The best we have had at a rehab facility.

Wonderful facility. Staff answers call light promptly. My mom felt safe and her care was exceptional. Everyone was very respectful. Therapy department is the best every single one in that department knows what they are doing. When you walk in you feel very welcome and when you are leaving, you leave with a peace of mind knowing your loved one is safe.

Read all reviews

The Springs at Monarch Landing

The Springs at Monarch Landing is a contemporary-styled memory care community 25 miles southeast of Chicago. The closest hospital is within 10 miles of the community. Seniors can enjoy over 130 local parks throughout Naperville, Illinois. Play a round of golf at one of the local courses, or explore one of the nearby nature preserves.

With a variety of activities, seniors with Alzheimer’s disease and other forms of dementia can maintain an active lifestyle. Seniors can stimulate their senses from aromatherapy to hand massages. For residents who enjoy the fresh air, activities like gardening club, bird watching, and scenic bike rides may be just the thing for your loved one. Relax in the secure courtyard near the lively greenery in the garden.

Heartfelt Connections is the memory care program the community uses to focus on senior’s current abilities rather than the ones they have lost. Feel at ease knowing your loved one has licensed caregivers available around the clock. Additionally, in-person memory care is taught to every team member. The community’s layout creates a secure environment for residents. Residents have access to a continuum of care through Monarch Landing with skilled nursing, rehabilitation, and respite care services. Receive personalized memory care at...

Senior living options offered

  • Memory Care

The Springs at Monarch Landing

Pricing

Total monthly costs depend on room type, select services, and the level of care needed

Base fees by care type

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*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Reviews

for The Springs at Monarch Landing

Overall Experience
2.9
Cleanliness
4.1
Friendliness
3.2
Care Services
3.1
Staff
3.0
Meals & Dining
3.5
Activities
2.8
Value for Cost
3.3

A Place for Mom has scored The Springs at Monarch Landing with 0 out of 10 using our proprietary review score based on 0 reviews in the last 2 years. Over all time, The Springs at Monarch Landing has 9 reviews with an average "overall experience" of 2.9 out of 5.

Filters

1-9 of 9 reviews

Last Updated: 10/15/23

Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review

A Place For Mom has verified the person writing the review and their connection to the community.

Gregory M

Memory Care

Family/friend

October 15, 2023

2.0 out of 5 stars
Cleanliness
4.0
Friendliness
4.0
Value for Cost
1.0
Care Services
4.0
Activities
3.0
Staff
5.0
Meals & Dining
3.0

Mixed bag look elsewhere

I felt that my parents received good care from the practitioners at Monarch Landing and the Springs. Mom and Dad were treated well and the caretakers were supportive and kind. Less enthralled with the business office. After BOTH of my parents passed within a few months of each other, I have had a running dispute around invoices appearing 5 months after the fact, stray, unexplained charges and misleading responses. In fact, I cut off the auto-debit from my parents' account since I could not get any worthwhile response from the Accounting group. So while they care about your family. The folks at the Springs and Monarch Landing care equally about your money -- and extracting it from you with little to no explanation. Not good.

MC

Memory Care

Resident/client

September 7, 2023

1.0 out of 5 stars
Cleanliness
5.0
Friendliness
1.0
Value for Cost
1.0
Care Services
1.0
Activities
1.0
Staff
1.0
Meals & Dining
5.0

Nice facility, good food, terrible staff.

I was a patient on the rehab unit. The physical facility is lovely and the food is good. The staff was less than I expected.. They were frequently short of staff. I received infrequent physical therapy. Many staff members were not willing to help you and some were outright mean. After two weeks there I caught Covid and had to be transferred back to the hospital. I complained about a cough for days. Every night they tested me for Covid and said the test was negative. Finally I called my own primary care physician who transferred me to the hospital where I immediately had a positive test to Covid in the emergency room.

L H

Memory Care

Family/friend

March 16, 2023

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

The best we have had at a rehab facility.

Wonderful facility. Staff answers call light promptly. My mom felt safe and her care was exceptional. Everyone was very respectful. Therapy department is the best every single one in that department knows what they are doing. When you walk in you feel very welcome and when you are leaving, you leave with a peace of mind knowing your loved one is safe.

Anonymous

Memory Care

Family/friend

March 10, 2023

1.0 out of 5 stars
Cleanliness
3.0
Friendliness
1.0
Value for Cost
5.0
Care Services
1.0
Activities
1.0
Staff
1.0
Meals & Dining
1.0

Don't send your loved ones

Place treated my father like a dog.... keep your loved one at home... no communication at all, found the ladies laying around, wouldn't change my father... I hope one day those nurses who took care of my father have there mom or dad treated the way they treated him...

Anonymous

Memory Care

Toured community

May 10, 2021

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0

The Springs at Monarch Landing is a luxury independent living facility with assisted living and memory care. Everything has a very contemporary feel. Rooms go as large as 2,600 sq. ft. The dining hall is formal every night. The facility comes with a high price tag, but if you are looking for a place that's going to feel like a cruise ship, this is your place.

Dina Nelson

Memory Care

Family/friend

July 8, 2020

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0

Wonderful care team, compassionate and collaborative philosophy and great food!

My grandma had a fall which required her to have hip surgery on a Tuesday and the Springs at Monarch Landing accepted her from the hospital that following Friday. While in rehab, she experienced the most wonderful care from the nursing, care and therapy teams. This was her first surgery/rehab stay in 96 years and our family found comfort in the fact that she was in capable, professional and kind hands. She was sad to leave the staff and told us she wished she could take them home with her. Thank you for taking care of our family's jewel!

Phillippo

Memory Care

Family/friend

February 8, 2019

0.5 out of 5 stars
Cleanliness
0.5
Friendliness
0.5
Value for Cost
0.5
Care Services
0.5
Activities
0.5

If I could give this a Negative star I would! They promise you the world. Sure it is very nice and clean and have a lot of activities for seniors. But my in-law were promised they would NEVER be kicked out! That was a lie. Do your research. They paid I believe $260,000 for their apartment plus they had to pay $3500/month. My FIL passed away in [date removed]. My MIL stayed living there. Last yr she started suffering from dementia. Monarch landing had her admitted to 2 different psychiatric hospitals. They finally said she can not return to Monarch unless she had a full time cna. That would cost my mil $1700/week!!! My mil volunteered in their memory care for years. They said she would not be fit to move in to their memory care because it would confuse her. She had NO choice but to leave. Of course after you leave you still have to pay that $3500/month for 3 months!!! They are also trying to charge her $10,000 in repairs! We moved her in with us in May, it is Feb and have yet to see her $260,000! Of course Monarch is still making interest off of her money! Of course she can't get the money until her Unit is sold then we have to wait for the grace period! It is a joke! Please be careful when choosing the right place.

A diifferent experience

Memory Care

July 7, 2018

3.0 out of 5 stars
Cleanliness
5.0
Friendliness
3.0
Value for Cost
3.0
Care Services
4.0
Activities
3.0

Very bad management

I just finished a stay at Monarch landing and her are my comments. The facility is very, very nice and very clean and does not have any odor. The food is hit and miss. The CNA’s and nurses were very good, there were a few that were only so, so. Therapy was also very good. They worked with you very well and made you want to do therapy. The management staff was horrible. They did not show even the slightest concern for the patients. They treated me as if I was a burden to them. The Director was the worst of the group. I am not sure why she has such an attitude but she certainly is not a people person. Unfortunately, she has the rest of her staff following her lead. If you don’t have to deal with her or her team everything would be a nice.

Anonymous

Memory Care

Family/friend

August 25, 2017

4.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
4.0
Value for Cost
4.0
Care Services
4.0
Activities
4.0

Great Choice

We had toured other communities however this one seemed to be the best for my husband. He is starting to adjust now. He is slowly starting to interact with the other residents. The community offers quite a few activities along with other events such as going out to lunch which my husband has gone a couple of times. The food that the community serves I think is very good I have eaten there several times and never been disappointed.

The Springs at Monarch Landing

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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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