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The Cottages at Chapel Creek

8111 Wade Blvd, Frisco, TX 75034

For pricing & availability:
(866) 374-4058
6.0
Review score
22 reviews
Add review
6.0
Review score
22 reviews
  • 5 star
    54%
  • 4 star
    23%
  • 3 star
    5%
  • 2 star
    9%
  • 1 star
    9%
See all reviews
8.5
Review score
169 reviews
4 facilities
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The Cottages at Chapel Creek
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Anonymous

Loved one of resident/client

4.0 out of 5 stars

Highly recommend

[name removed] passed away on [date removed]. The Cottages at Chapel Creek is a wonderful place. Highly recommend it! It was a great experience.

Read all reviews

The Cottages at Chapel Creek

Welcome to The Cottages at Chapel Creek! Family owned and operated since 1997, we specialize in caring for seniors coping with Alzheimer’s and dementia. Our unique floor plan inspired by Mayo Clinic research allows residents to live in a smaller, more intimate setting, giving residents and staff freedom to develop a more organic personal relationship. Years of operating memory care residences have given our licensed and certified team a firm understanding of how to best care for those living with memory impairments and varying forms of dementia.

Located in the heart of Frisco, Texas, our state-of-the-art facility is situated among the rolling terrain across from Grant Park. Just 25 minutes north of Dallas, the emerging city of Frisco is anything but ordinary. History buffs should plan on visiting the Frisco Heritage Museum to learn about the area’s rich agricultural history. Between live theater and musical performances, to local painters and photographers, art lovers are sure to discover inspiration throughout the city. Spend a day exploring the area’s many unique shops and restaurants, or go on a vibrant outdoor adventure via Shawnee Trail Cycling Club or take a stroll through Harold Bacchus Community Park.

Community Amenities and Services

Our residents are cared for...

Senior living options offered

  • Memory Care

The Cottages at Chapel Creek

Pricing

Total monthly costs depend on room type, select services, and the level of care needed

Base fees by care type

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*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Reviews

for The Cottages at Chapel Creek

6 out of 10
Review Score22 reviewsWrite a review
Overall Experience
4.0
Cleanliness
4.3
Friendliness
4.4
Care Services
4.1
Staff
4.2
Meals & Dining
3.8
Activities
4.1
Value for Cost
3.9

A Place for Mom has scored The Cottages at Chapel Creek with 6 out of 10 using our proprietary review score based on 1 review in the last 2 years. Over all time, The Cottages at Chapel Creek has 22 reviews with an average "overall experience" of 4 out of 5.

Filters

1-20 of 22 reviews

Last Updated: 11/18/24

Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review

A Place For Mom has verified the person writing the review and their connection to the community.

Anonymous

Memory Care

Family/friend

November 18, 2024

2.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
4.0
Value for Cost
1.0
Care Services
1.0
Activities
1.0
Staff
4.0
Meals & Dining
3.0

My experience would not recommend

My experience helped me to realize that I NEVER want to go to a facility like this when my health declines to a point that I cannot take care of myself. Sorry, but it was a terrible experience for my wife, and no one there seemed capable of dealing with that.

Anonymous

Memory Care

Family/friend

October 24, 2024

4.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
4.0
Care Services
5.0
Activities
4.0
Staff
4.0
Meals & Dining
4.0

Highly recommend

[name removed] passed away on [date removed]. The Cottages at Chapel Creek is a wonderful place. Highly recommend it! It was a great experience.

Jeffries

Memory Care

Family/friend

March 8, 2023

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

I visited this facility

My mother will move into The Cottages at Chapel Creek. It's such a nice facility. They even have several dogs there that the owners died, and they continue taking care of the dogs and the dogs stay there with them. So that's really important to us. And they have a very nice courtyard. The building felt more like a home than some of the places. The staff were all very nice. They actually remembered me from when I visited before, 6 1/2 years ago. That was real nice. They do have scheduled activities every day. They like people to eat in the dining room, but it's not required, and if you have somebody that just doesn't want to eat in the dining room, they can work around that. They have somebody that visits every so many weeks, they come and they visit, do the hair, and then they also have somebody that comes and visits and does the nails. So if you were to want to take advantage of those, you could get it all taken care of right there and not have to leave.

Paul

Memory Care

Family/friend

November 16, 2022

2.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
4.0
Value for Cost
2.0
Care Services
1.0
Activities
2.0
Staff
3.0
Meals & Dining
2.0

Review for The Cottages

The food was okay but my loved one did not really like it. My loved one did not participate in the activites. They seem to be understaffed, and the management was uneven. They advertise trained staffed and it did not seem like that, after being there for awhile. Overall, it was not a good experience.

Jessica

Memory Care

Family/friend

October 28, 2022

4.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
4.0
Value for Cost
4.0
Care Services
4.0
Activities
2.0
Staff
4.0
Meals & Dining
4.0

They need more activities, that's all for now. There is a lot of just sitting in wheelchair doing absolutely nothing! The care the community provided my loved one was good. The staff communication with the family was good as well.

Jamie

Memory Care

Family/friend

January 24, 2022

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Highly recommend

We chose The Cottages because we liked the fact the entire facility is memory care, the staff is outstanding and caring and have been here a long time, and also she was able to take her cats. I cannot say enough good things about them. When I took the tour, [name removed] was outstanding. I was expecting it to be more expensive because of the beautiful facility, care, etc. and it was reasonably priced compared to others we saw. They truly care about their residents and it shows. I would highly recommend them.

Wendy G

Memory Care

Family/friend

February 26, 2021

4.0 out of 5 stars
Verified Review
Friendliness
5.0
Value for Cost
3.0
Care Services
4.0

my experience

They keep the residence engaged, the staff is very friendly and caring. I would recommend this community to others. I feel the cottages treat the residence the same whether the family is there or not.

Anonymous

Memory Care

Family/friend

December 3, 2020

4.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
4.0
Care Services
5.0
Activities
5.0

Great Place for My Mom

I would recommend to others for their loved ones. The community is very good at keeping my loved one busy with activities. The staff is great at keeping me updated on anything for my loved one. The cottages gets back to me in the same day, if I have any questions about my loved one. The community looks like someone's house on the inside.

Anonymous

Memory Care

Family/friend

November 17, 2020

3.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
3.0
Care Services
3.0
Activities
4.0

Friendly staff but not the best quality of care I was expecting

We toured all the places in Frisco and we chose The Cottages at Chapel Creek because we saw the staff interact with the residents who lived here and they were very good with them. We did have an incident where my mom was left in bed all day and the only reason we found out about it was because we had a camera in there and they lied about it. I do think people need to be cautious when moving your loved one in here because there has been a lack of care.

Scott Berman

Memory Care

Family/friend

May 18, 2020

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0

Review of The Cottages At Chapel Creek

The caregivers and staff, the layout and decor, every part is wonderful. It is bright, cheery and full of life. Every staff member is patient and kind. I thank God that I found this place for my mom. I love you all.

Don Perry

Memory Care

Family/friend

May 18, 2020

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0

Review of The Cottages At Chapel Creek

After visiting several memory care facilities to ensure my mother would be well cared for in her journey through this difficult stage in her life, I found the cottages at Chapel Creek to be a notch above the others. I can verify that the commitment to the best care possible is a top priority here.

Joseph Ninowski Jr.

Memory Care

Family/friend

March 18, 2020

4.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
4.0
Value for Cost
4.0
Care Services
4.0
Activities
4.0

Review of The Cottages At Chapel Creek

Overall good care, food, programs. They work hard to provide great community and safety.

Lawren T.

Memory Care

Family/friend

February 20, 2020

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0

Review of The Cottages At Chapel Creek

The cottages have become our second family. The whole team is beyond expectations.

Virginia E Cochran

Memory Care

Family/friend

November 10, 2018

4.5 out of 5 stars
Cleanliness
3.5
Friendliness
5.0
Value for Cost
4.5
Care Services
4.5
Activities
5.0

The Cottages is a caring facility and it shows. Meals are nutritious and activities are stimulating. My husband is content here.

Scott Berman

Memory Care

Family/friend

September 29, 2018

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0

This place is top notch!

This place is terrific! The caregivers and staff, the doctors and nurses, the layout and decor, every part is equally wonderful. First of all, it is beautiful, and feels totally different than the typical memory care when you walk in and when you stay here. It is bright, cheery, and full of life, instead of lonely and depressing. I have been to 30 facilities ranging from memory care, to independent living and none compare to this! Secondly, the staff from the top down is wonderful. The longer your loved one is there, the more you realize this. They are sweet, skillful and available! My mother has gone through ups and downs with her dementia to the point of being psychotic and even aggressive when they help her shower or use the bathroom or come out of her room for lunch or to take her medicine. Every caregiver or nurse that is dealing with my mom has been super patient and caring during any episode that my mom has had. They calm her and very skillfully figure out a creative way to help my mother. Time and time again! This isn't only every staff member, it is the management, and marketing team. EVERYONE!!! I have gotten to know them and they care for my mom like I do. And by the way we have cameras in her room, so we watch all the time, so this is speaking from someone who is actually observing this constantly. I can't thank them enough for caring enough about my Mom and understanding enough about the disease to know that this isn't my mom when she acts this way and not giving up on her but continuing to be there for her in a very trying time in her life. My Mom deserves that, and I thank god that they are giving that to her and that I found this place! Thank You Cottages! I love every one of you!

Scott Berman

Memory Care

Family/friend

September 29, 2018

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0

THE BEST!!!!

This place is terrific! The caregivers and staff, the doctors and nurses, the layout and decor, every part is equally wonderful. First of all, it is beautiful, and feels totally different than the typical memory care when you walk in and when you stay here. It is bright, cheery, and full of life, instead of lonely and depressing. I have been to 30 facilities ranging from memory care, to independent living and none compare to this! Secondly, the staff from the top down is wonderful. The longer your loved one is there, the more you realize this. They are sweet, skillful and available! My mother has gone through ups and downs with her dementia to the point of being psychotic and even aggressive when they help her shower or use the bathroom or come out of her room for lunch or to take her medicine. Every caregiver or nurse that is dealing with my mom has been super patient and caring during any episode that my mom has had. They calm her and very skillfully figure out a creative way to help my mother. Time and time again! This isn't only every staff member, it is the management, and marketing team. EVERYONE!!! I have gotten to know them and they care for my mom like I do. And by the way we have cameras in her room, so we watch all the time, so this is speaking from someone who is actually observing this constantly. I can't thank them enough for caring enough about my Mom and understanding enough about the disease to know that this isn't my mom when she acts this way and not giving up on her but continuing to be there for her in a very trying time in her life. My Mom deserves that, and I thank god that they are giving that to her and that I found this place! Thank You Cottages! I love every one of you!

Anonymous

Memory Care

Family/friend

July 18, 2018

0.5 out of 5 stars
Cleanliness
0.5
Friendliness
0.5
Value for Cost
0.5
Care Services
0.5
Activities
0.5

Pretty facility on the outside but not much more to offer. The floors inside are constantly dirty. Constant turn over always short staffed. They promise you the world and then don’t follow through. The nurses never return you’re call. Nor does anybody answer the phone after hours or on the weekend. The place is so unorganized nobody knows what they are doing. Theirs too many chiefs and not enough Indians. Do not move you’re loved one here.

Sheila Rowan

Memory Care

Family/friend

March 28, 2018

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0

We are very pleased with The Cottages

We are very pleased with the care my 89-year-old mother receives at The Cottages. The staff is kind, compassionate and respectful of the residents. They also provide reassurance to family members. The facility is well-appointed, sunny and organized. I highly recommend The Cottages and am very grateful for the care and concern the staff and leadership provide the person I love most in this world.

Sheila Rowan

Memory Care

Family/friend

March 28, 2018

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0

We are very pleased with The Cottages

Our family is very pleased with The Cottages. My 89 year-old mother is treated with kindness, respect and compassion by every staff member. The staff clearly cares deeply for the residents and also for the family members. They take time to listen to us and provide reassurance. I highly recommend The Cottages and am grateful to the leadership and staff for taking care of the person I love most in this world!

Anonymous

Memory Care

Toured community

August 2, 2016

1.0 out of 5 stars
Verified Review
Cleanliness
1.0
Friendliness
1.0
Value for Cost
1.0

Do not place your loved ones here. Understaffed, constant turnover. Residents fall and go to ER all the time. [Removed ] by sharing resident's information with employee's family members. Diet is super high in sodium. The place is pretty but terrible in terms of care. Moved my loved one after 2 months.

The Cottages at Chapel Creek

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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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