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The Crossings at Ironbridge

6701 Ironbridge Pkwy, Chester, VA 23831

For pricing & availability:
(866) 374-4058
8.4
Review score
33 reviews
Add review
8.4
Review score
33 reviews
  • 5 star
    36%
  • 4 star
    49%
  • 3 star
    15%
  • 2 star
    0%
  • 1 star
    0%
See all reviews
8.5
Review score
1818 reviews
46 facilities
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The Crossings at Ironbridge
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The Crossings at Ironbridge community exterior
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street view of The Crossings at Ironbridge

Anonymous

Child of resident/client

4.0 out of 5 stars

Help and Support when it was needed

The management and staff were very accommodating to our situation. It was a bit of rush for us to get in there and it worked out really well. They were upfront about the costs and their capabilities to care for [name removed] . All meals were in the dining room and they made a point of introducing everyone and made us comfortable. There was a wide variety of meal choices as well. [name removed] had to go back to the hospital for additional surgery but they are holding the room for her for when she returns to the Crossings. Probably in another week or so.

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The Crossings at Ironbridge

Aging well is living your best life each day. The Crossings at Ironbridge provides assisted living and memory care services in quiet Chester, Virginia. Our blooming courtyard and wooded, country setting offers a most exceptional experience in retirement living. With spacious accommodations, unique common areas, lively activities, and convenient services, The Crossings is an ideal place to dive into your golden years.

Our seasoned staff works hard to deliver discreet and effective personal and medical services that leave residents feeling valued and understood. Whether you need transportation assistance or simply a compassionate ear, we’re around to offer our support.

Staff is also well-versed in the challenges that may arise from Alzheimer’s and dementia-related symptoms, and our community is designed to prioritize safety, security, and comfort of those with memory care needs.

Our community is near a variety of shopping, dining, and entertainment venues unique to Chester. Visit Howlett’s Restaurant and Tavern, golf at Ironbridge Sports Park, or simply relax at Chester Club Lake. The choice is yours!

Community Amenities and Services

Whatever your needs may be, concierge services are there around the clock to assist residents. Our community amenities provide living experiences centered around fun, leisure, and wellness. Scheduled activities keep residents...

Senior living options offered

  • Assisted Living
  • Memory Care

The Crossings at Ironbridge

Pricing

Total monthly costs depend on room type, select services, and the level of care needed

Base fees by care type

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*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Reviews

for The Crossings at Ironbridge

8.4 out of 10
Review Score33 reviewsWrite a review
Overall Experience
4.2
Cleanliness
4.4
Friendliness
4.5
Care Services
3.9
Staff
4.4
Meals & Dining
3.8
Activities
4.4
Value for Cost
4.1

A Place for Mom has scored The Crossings at Ironbridge with 8.4 out of 10 using our proprietary review score based on 4 reviews in the last 2 years. Over all time, The Crossings at Ironbridge has 33 reviews with an average "overall experience" of 4.2 out of 5.

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1-20 of 33 reviews

Last Updated: 9/10/25

Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review

A Place For Mom has verified the person writing the review and their connection to the community.

Anonymous

Assisted Living

Family/friend

September 10, 2025

4.0 out of 5 stars
Verified Review

Help and Support when it was needed

The management and staff were very accommodating to our situation. It was a bit of rush for us to get in there and it worked out really well. They were upfront about the costs and their capabilities to care for [name removed] . All meals were in the dining room and they made a point of introducing everyone and made us comfortable. There was a wide variety of meal choices as well. [name removed] had to go back to the hospital for additional surgery but they are holding the room for her for when she returns to the Crossings. Probably in another week or so.

Anonymous

Memory Care

Family/friend

July 23, 2025

4.0 out of 5 stars
Verified Review

The Crossings at Ironbridge

They always call to let me know about any medical situation. They keep them safe in the memory care section. They feed them very well.

Joseph J

Assisted Living

Family/friend

April 23, 2025

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Great community for my dad

I think with any facility their will be good and bad but I have been very pleased overall. I believe you always want to stay involved and build that relationship with staff and administration. I have been most impressed with the activities coordinator...[name removed]. She makes sure to include him and with his dementia they tell him let's go to this activity and he is just as happy to go. I am grateful and he is happy there.

Angela C

Memory Care

Family/friend

February 13, 2025

3.0 out of 5 stars
Cleanliness
5.0
Friendliness
4.0
Care Services
3.0
Staff
4.0

Not a Fit

I found the initial contact to be very warm, reassuring and efficient. Place is clean and well run. However I do feel that my loved one was incorrectly assessed as being a fit for Memory Care. While my loved one had memory impairment she did not have the physical capacity to live independently at Crossings. Frankly the assessment was flawed and we believed she’d be okay because of nice staff and marketing. For the company it’s checking a few boxes but for family it’s an agonizing emotional investment. We would have been happier if she had been rejected and referred to SNF. So my advice is for families to take their time and go with their gut, not financial incentives and extras. This is a nice place but ONLY meant for mildly cognitive impaired fairly self sufficient physically healthy people who don’t require frequent monitoring. If your loved one requires more than that this is not the place for you.

Anonymous

Assisted Living

Family/friend

May 14, 2024

3.0 out of 5 stars
Verified Review
Cleanliness
3.0
Friendliness
4.0
Value for Cost
2.0
Care Services
2.0
Activities
4.0
Staff
4.0
Meals & Dining
3.0

Promises were Excellent, Reality is very Disappointing Do NOT Recommend

Very disappointed Ready to look elsewhere Always tacking on extra fees but not providing the service the extra fee is for Said there would have transportation to doctor's appointments, but I have to fight for it It shouldn't be a fight My loved one pushes the call button repeatedly and no one comes My loved one has to call me and I call the front desk and really fuss, then my loved one is immediately cared for

Anonymous

Assisted Living

Family/friend

March 6, 2024

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Supportive staff.

The regular staff make sure they make you feel like family as much as possible. Every one has been supportive and helpful. I would definitely recommend The Crossings at Ironbridge to others.

Anonymous

Assisted Living

Family/friend

March 5, 2024

5.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
5.0
Value for Cost
5.0
Care Services
3.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Meet their needs and understand their concerns

Friendly, Work well with each other, supportive Focus on how would you want your family cared for. Treat them with love and care. Meet their needs and understand their concerns.

Anonymous

Assisted Living

Family/friend

December 27, 2023

3.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
3.0
Care Services
3.0
Activities
5.0
Staff
5.0
Meals & Dining
4.0

Our families experience

As of the first of 2024 they are increasing their fees and I feel that to be unfair due to the fact that they are very understaffed. Since being involved with them since March of 2033 the staff has had major changes and are constantly leaving. How can you justify an increase with this being a constant issue. My mom has been in rehab for the past few weeks from a fall and my fear is that even though she has a private caregiver with her doing the day Monday - Friday, I worry about her during the nights and weekends. The nursing staff is very short and I worry that she will not get the attention that she is going to need when she rerurn's to the facility. Even though they are short staffed, everyone that I have dealt with has been very nice.

Anonymous

Assisted Living

Family/friend

June 13, 2023

4.0 out of 5 stars
Cleanliness
5.0
Friendliness
3.0
Value for Cost
4.0
Care Services
3.0
Activities
4.0
Staff
3.0
Meals & Dining
4.0

I would say nice community, beautiful grounds and plenty of activities for the residents

The management staff is responsive to the questions and issues we may have. I feel that our loved one is taken care of. The Crossings at Ironbridge has provided our family with piece of mind and we would recommend the community to other families looking for a community for their loved ones.

Anonymous

Assisted Living

Family/friend

June 9, 2023

4.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
3.0
Care Services
4.0
Activities
4.0
Staff
4.0
Meals & Dining
2.0

Good overall but maintenance, food, and laundry need improvement.

Over all good. But the food and laundry service is not good. I've repeatedly asked them to fix the door in my mom's room going out to the courtyard. My husband can barely open it. And every room on my mom's side of the building gets water in it when it rains. They just put absorbing mats down. There is also not sufficient enough staffing either. Far as laundry, they have caused bleach stains on some items and shrunk quite a few items as well.

anonymous

Assisted Living

Toured community

January 24, 2023

4.0 out of 5 stars
Verified Review

Tour experience

I had no real issues with this facility at all. They gave us a great tour with all the information we could have needed and did a good job thoroughly showing us around and what they had to offer. We just felt a strong pull from another facility so we went with our gut.

anonymous

Memory Care

Family/friend

August 22, 2022

5.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
5.0
Value for Cost
4.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
4.0

our families experience

The Crossings at Ironbridge has been very accommodating since the beginning. We like how the rooms are a decent size. We have not been there during meal time but our loved one does not complain so we assume the meals are good. There seems to be a good amount of activities on the floor our loved one is on. Based on our experience so far we would recommend this community to other families.

Cheryl

Assisted Living

Toured community

July 12, 2022

4.0 out of 5 stars
Verified Review

Review for The Crossings at Ironbridge

Nice place but care services/activities were not offered, which were needed for mom.

anonymous

Memory Care

Toured community

March 22, 2022

4.0 out of 5 stars
Verified Review

Tour of The Crossings

We had a really good tour experience with The Crossings at Ironbridge. This was our second choice and we feel that it would be a great facility to have a loved one in.

Archer R

Assisted Living

Family/friend

October 29, 2021

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Highly recommend

We chose The Crossings because the marketing person actually knew my sister who is now a resident there. I also spoke with the administrator there and she was very easy to work with. The room sizes at the facility are very adequate for her needs. The staff are very accommodating and communicative. They have tons of activities provided here and the staff help to get everyone involved. They do have a lot of levels of care and they really try to work with your loved ones needs. I would definitely recommend them to families looking.

anonymous

Assisted Living

Family/friend

October 12, 2021

4.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
4.0
Activities
3.0
Staff
4.0
Meals & Dining
3.0

Home like environment

This is a nice community for your loved one. I would recommend it. They are currently having some staffing issues however, they are working through it. They have activities like crafts, puzzles, art , learning hula dances and themed gatherings.

John

Memory Care

Family/friend

April 22, 2021

4.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
4.0
Care Services
4.0
Staff
4.0
Meals & Dining
2.0

I was really surprised at the care and level of concern they had for me and my family.

They kept changing the way they did the laundry, which was fine. But 50% of my loved one's clothes just disappeared, even after we tagged them. The food was not very good here. And they really didn't have much meal planning for you if you had needs or preferences off the main stream. I could see they had a lot of activities, but my loved one didn't participate. The management was very good. If you had an ear to management, they would help you out a lot. It's not like they ignored you. For instance, I wanted to put cameras in my loved one's room, and they were very open to that and helped me to get that achieved. Overall, after looking at several places, I'm glad I chose them. The marketing director was very supportive from the beginning to the end. I could run questions by her, and she was very helpful. We ended up needing hospice care, and they helped get that set up. The hospice service they recommend there was excellent. I got to talk to a chaplain once a week, and the home office would call me once a week. The hospice nurse was outstanding. It was like having a sister there.

Lynn

Memory Care

Family/friend

October 5, 2020

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
4.0
Care Services
3.5
Activities
4.0

Very Safe

I would recommend this community. The staff are willing to help and are friendly. They are fair at communicating, and I have to ask for everything about my loved one. The room is good, and I had to provide all the furniture for my loved one's room.

Janet

Memory Care

Family/friend

August 24, 2020

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
4.0
Value for Cost
5.0
Care Services
4.0
Activities
5.0

Peace of Mind

I highly recommend it. The staff was engaged with the patients. The rooms could be locked. The staff paid attention to the residents. They went around talking, dancing, singing, and caring for the patients. They had a patient pass, and were down because he passed. The staff was very caring. My dad passed away and I went to the community to help take care of my mom. I was able to see and feel the love of the staff. They called me because my mom fell. The staff is just lovely people. She ate all the food and it was good. The staff commented on the was she was eating. They even gave her a baby doll because she loved children so much. The hospice and staff were wonderful during the passing of my mother. There are still staff members who call and check on my family and I.

Anonymous

Memory Care

Toured community

July 16, 2020

4.0 out of 5 stars
Cleanliness
4.0
Friendliness
4.0
Value for Cost
4.0

Nice tour. Thank you.

The Crossings at Ironbridge

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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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