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The Gardens at Arlington Heights

1625 S. Arlington Heights Rd, Arlington Heights, IL 60005

For pricing & availability:
(866) 374-4058
8.4
Review score
28 reviews
Add review
8.4
Review score
28 reviews
  • 5 star
    63%
  • 4 star
    18%
  • 3 star
    4%
  • 2 star
    4%
  • 1 star
    11%
See all reviews
8.1
Review score
1069 reviews
25 facilities
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The Gardens at Arlington Heights
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The Gardens at Arlington Heights community exterior
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street view of The Gardens at Arlington Heights

Yvette B

Child of resident/client

5.0 out of 5 stars

This community is best overall!

The facility is top notch! The staff is compassionate. The activities director is a 10+ The dinning offers two meal choices plus a staple menu if you don't care for either option. My dad is well cared for around the clock with an excellent staff patient ratio. They have almost every type of physician available so you don't have to leave the facility for dr. Appointments. They have an in house salon and pharmacy and I can go on... how pleased we are with this home.

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The Gardens at Arlington Heights

At The Gardens at Arlington Heights, our Residents enjoy an active, engaging lifestyle that promotes wellness and independence. Our beautiful community is situated in a convenient location in the Northwest suburbs and sits on just over 4.5 acres of land. The community offers 3 gorgeous outdoor patio spaces and 42 generously sized apartments at an all-inclusive rate.

We offer a full spectrum of exceptional living thoughtfully designed to provide all of our Residents with care and programming that is catered to our Resident's individual needs. Our daily programming is developed using the Montessori method, in which we try to meet the needs of all of our Residents at their current stage. It is our priority to keep our Residents linked to resources and opportunities that will fulfill their needs and interests.

All of our staff are highly trained in all the areas of Dementia and are regularly training for new methods of caregiving that best supports our Residents.

At the Gardens at Arlington Heights, we believe our Residents deserve the opportunity to age in place, with the love and support of the team devoted to their care.

Our team is delighted you are looking at our community and truly consider it...

Senior living options offered

  • Memory Care

The Gardens at Arlington Heights

Pricing

Total monthly costs depend on room type, select services, and the level of care needed

Base fees by care type

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*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Reviews

for The Gardens at Arlington Heights

8.4 out of 10
Review Score28 reviewsWrite a review
Overall Experience
4.1
Cleanliness
4.4
Friendliness
4.3
Care Services
4.3
Staff
4.4
Meals & Dining
4.2
Activities
4.5
Value for Cost
4.2

A Place for Mom has scored The Gardens at Arlington Heights with 8.4 out of 10 using our proprietary review score based on 4 reviews in the last 2 years. Over all time, The Gardens at Arlington Heights has 28 reviews with an average "overall experience" of 4.1 out of 5.

Filters

1-20 of 28 reviews

Last Updated: 8/14/25

Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review

A Place For Mom has verified the person writing the review and their connection to the community.

Yvette B

Memory Care

Family/friend

August 14, 2025

5.0 out of 5 stars
Verified Review

This community is best overall!

The facility is top notch! The staff is compassionate. The activities director is a 10+ The dinning offers two meal choices plus a staple menu if you don't care for either option. My dad is well cared for around the clock with an excellent staff patient ratio. They have almost every type of physician available so you don't have to leave the facility for dr. Appointments. They have an in house salon and pharmacy and I can go on... how pleased we are with this home.

Anonymous

Memory Care

Family/friend

May 7, 2025

1.0 out of 5 stars
Verified Review

Not recommended

Would not recommend Volante due to their deceptive business practices. We signed a contract for an all inclusive pricing and in the first 5 months they violated the terms of our contract and tried to put us on a care package plan that increased our rent by over [removed]k a month. . It was way more than unexpected price increase It was the way they did it by voiding our contract and pressuring us to sign a new contract or move.

Loren L

Memory Care

Family/friend

April 2, 2025

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Volante

Our experience with Volante has been amazingly good. My mother used to beg us not to put her in a residential home and we attempted to keep her independent in her home for 5 years. We had all kinds of things in place which allowed her to remain independent until she fell and broke her hip. After surgery and rehab we determined that she needed more care that we could provide. I went to five different homes and we chose Volante because of its size and the level of staff interaction with the residents. The facility is very clean, the residents are known to the staff on a very personal level and the residents lead a busy and engaged life there. Recently my mother asked me if she was going to remain at Volante for the rest of her life. I replied “yes” and she looked around and said, “well it’s very nice and I’m happy here.” I would recommend Volante highly and that is a big deal because everyone of the places recommended by A Place For Mom were exemplary.

Anonymous

Memory Care

Family/friend

March 19, 2025

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Review for Volante of Arlington Heights

The entire staff is kind, caring and professional. Relative to some other recent experiences VOLANTE is in a class by itself. We could not be happier with the personal attention and care provided to my mom.

Linda S

Memory Care

Family/friend

February 27, 2024

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
4.0
Staff
5.0
Meals & Dining
4.0

Personalized care

Staff is very attentive and provides personal attention, making sure to acknowledge my mother by name. Her nurse, [name removed], she been in constant communication with me about medical attention my mother needs.

Laura H

Memory Care

Family/friend

July 20, 2023

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
4.0

Feels like home

My mom has lived in memory Gardens about 1 year 5 months. She was in another memory care facility for a few months and the care was poor. The gardens is wonderful the staff is beyond caring and loving. They are so kind to the residents and really helpful to the families. I had an injury and couldn’t visit for a month. The caregivers took care of everything and let us FaceTime every day . When I go visit I feel at home and comfortable. The residents are all out together doing activities together!

LC A

Memory Care

July 13, 2023

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Quality of care!

This community is one of my favorites and love the cozy atmosphere. Staff not only say they care, but you can see they care. I have toured several Senior communities in the area and found The Gardens of Arlington Heights to be the best. When you walk in, you can feel the love and the quality of care given. To the seniors.

Albert

Memory Care

Family/friend

May 26, 2023

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Staff
5.0

I don't give out praise lightly.

This place has been a godsend. My dad needed a permanent living facility in pretty short order after a couple of falls and some sudden health changes. I'd heard all the horror stories about big institutionalized homes, but this place is the exact opposite. Very small facility and no one is overlooked. They all treat my dad (and all the residents, from what I've seen) like family, are very attentive to his health issues, and they know their stuff. And on top of it the nicest group of people I've ever met. I'm very relieved that there was no waiting list when my dad needed placement; can't help but think there will be one soon enough. His care has been wonderful and I sleep well at night knowing where he is.

Paula H

Memory Care

Industry reviewer

April 18, 2023

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

A family friend is so pleased with this community and the care their loved one is receiving.

A wonderful experience and top notch professionalism. We appreciate the reputation, the quality of care and the expert service this community provides. Thank you [name removed] and team for all that you do for seniors.

Megan C

Memory Care

Family/friend

March 31, 2023

5.0 out of 5 stars
Cleanliness
4.0
Friendliness
5.0
Value for Cost
4.0
Care Services
5.0
Activities
4.0
Staff
5.0
Meals & Dining
4.0

Good care, great team and warm, welcoming environment

My loved one has lived at the gardens for almost 3 years. There has been turnover in the leadership team but all of the new directors have been very accessible and the overall feel of the community seems better. They seem to be knowledgeable in their respective areas. They have really tried to rearrange and make the community better for the residents who live there. The residents including my loved one always are dressed nicely and look well taken care of. The community feels lighter and brighter since the new management team, and you can tell they are focused on creating a clean and welcoming atmosphere for their residents and families. They have really decluttered. I am happy that a lot of the covid restrictions are lifted and we are able to visit openly and join in on daily activities. I would really recommend you go and visit if you are looking for your loved one.

JOHN MILANO

Memory Care

Family/friend

March 30, 2023

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
4.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

A lot of personal care

My dad is at this place and my mom goes over often to visit. Very clean and modern facilities. There is ample staff to take care of him and they dote over him. My mom, who’s a super critic, couldn’t be more pleased so far. Also, the Doctor they have visiting is very experienced and practical. Good to know

Anonymous

Memory Care

Family/friend

November 14, 2022

1.0 out of 5 stars
Cleanliness
2.0
Friendliness
1.0
Value for Cost
1.0
Care Services
1.0
Activities
2.0
Staff
1.0
Meals & Dining
1.0

Going downhill

This used to be an amazing community with great leadership - but since the news owners took over this year - it has really gone downhill. The care for the residents is not there - and the new managers are pretty clueless, with corporate leaders MIA. Food really lacking.

Anonymous

Memory Care

Family/friend

November 10, 2022

1.0 out of 5 stars
Cleanliness
3.0
Friendliness
2.0
Value for Cost
2.0
Care Services
1.0
Activities
3.0
Staff
1.0
Meals & Dining
2.0

New ownership

Since new owners took over The Reserve - now The Gardens, this community has really gone downhill. All of the amazing managers that were in place have been asked to leave or fired and we are now left with non-caring staff and managers that are clueless. I will be moving my mom out very soon. Many issues with billing and no communication with families like we had in the past. Sad to see this happen.

H M

Memory Care

Family/friend

March 29, 2022

4.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
4.0
Value for Cost
3.0
Care Services
4.0
Activities
5.0
Staff
4.0

Wonderful Activities and Great Clinical Staff

The community is overpriced and I had higher expectations of what my loved one would be receiving. This has been a learning lesson for the family. The clinical staff are great to work with, and the management team isn't as nice to work with. There was a time that my loved one lost something and the director suggested that I take other valuables from my loved one for safe keeping with family. Some of the memory care residents will do things in a circle such as group time, and adult interaction. This was really important to us that my loved one have this interaction with other residents. The care they are able to provide includes dressing, toileting, and bathing to name a few.

Wendy B

Assisted Living

Family/friend

March 9, 2022

4.5 out of 5 stars
Verified Review
Cleanliness
4.5
Friendliness
5.0
Value for Cost
4.5
Care Services
4.5
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Better Experience than Expected

They are The Gardens now, and are still kind of going through that transition. They've had some staff turnover, but there have been no terrible interruptions. Everything is still running smoothly. The staff overall has been wonderful. They send out communication almost every day, especially with Covid, which we've appreciated. They were great about informing everyone on protective measures. Their communication in general is excellent. The food looks good, and they bring cookies and other wonderful things out with the meals. They have activities going on all the time, things like movies, exercises, art projects, games with prizes. They really are a wonderful facility. The cost is pretty comparable to other places, and they gave us a locked in price for the first six months, which was nice. The only thing I'm frustrated with is they haven't been able to get us set up with EFT, so I have to send them a check. But that's not the end of the world. They do have some glitches in the billing system, but they're working on it.

Beth Z

Memory Care

Family/friend

July 19, 2021

4.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
2.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Better Than Home

The community is great. I would recommend you go look at the community and see if the staff and the community will work for your loved one. The staff have a passion for what they do and taking care of the residents with memory care needs it is a stand out to me.

Anne J

Memory Care

Family/friend

April 14, 2021

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Wonderful Community!

This is a wonderful community with a very caring staff. We are so happy that we moved our mother here! We know she is being well taken care of.

Anonymous

Memory Care

Toured community

July 19, 2019

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0

Wonderful tour and community

I recently toured this community for my mom. I was impressed with how clean everything was, and how friendly the staff was. The people in the community really seemed to be happy and enjoying themselves. This will definitely be a place we will consider when the time is right. I feel the price is appropriate for the care they provide.

Anonymous

Memory Care

Toured community

November 10, 2017

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0

Strictly memory care

I toured this facility when I was trying to help my sister find a place for my brother-in-law to go. Autumn Leaves is strictly memory care, so their care is very specific. When I toured, I met a wonderful woman who talked with my husband and I about the different things the community had to offer. It honestly was a totally different kind of thing. Everything was all on one floor and almost looked like houses in the area instead of a facility, which sort of made it hard to find at first. The director seemed like she listened to our questions and was able to give us information that I didn’t think she’d be able to find or give. She was definitely listening to what we had to say and that was a nice aspect of it.

Anonymous

Memory Care

Toured community

September 14, 2017

3.0 out of 5 stars
Verified Review
Cleanliness
3.0
Friendliness
3.0
Value for Cost
3.0

Nice Staff!

I had recently taken a tour of this community for my mother. I thought they had a great first impression and all of the residents seemed to be enjoying themselves that I could see. I liked how professional the staff where and thought they did a great job with answering all of my questions that I had for them in detail. I also liked that they had an open floor plan that was easy to navigate through.

The Gardens at Arlington Heights

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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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