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14300 N Portland Ave, Oklahoma City, OK 73134
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Anonymous
-
Child of resident/client
4.0
The Gardens at Quail Springs review
Very nice facility cost for 2, With mom having full time care kept price per month under [fee removed] so it was in Dads budget with VA retirement and Aids and attendance. The Gardens allowed my Dad to stay with my Mom. They too were short handed BUT, the quality of care and service was outstanding, and the Executive Chef would come visit Dad all the time, they had activities and interaction 5 days a week.
About the facility The Gardens at Quail Springs
Welcome to The Gardens at Quail Springs, a senior living community providing assisted living and memory care services to residents in the state capitol, Oklahoma City. This spacious and inviting community is equipped with numerous spaces for residents to spend their days.
The Gardens at Quail Springs was designed specifically to accommodate memory loss and has security features to reflect that. With complimentary transportation, an enclosed courtyard, and amenities like a beauty salon, library, and TV lounge, residents enjoy a full life at this community.
This community lies in North Oklahoma City near area shops, restaurants, and medical centers. Seniors at The Gardens at Quail Springs will enjoy all of the amenities this big-city area offers while still enjoying a slice of suburban life.
Community Details
The staff at this community are trained in a variety of personalized care services, including diabetic care, incontinence care, ambulatory care, memory care, and medication management. Various community specialists make regular on-site visits to provide ancillary services.
All residents are served three meals a day in the restaurant-style dining room. Dietary accommodations can be made if residents have specific nutritional needs. In between meals, residents are encouraged to participate in on-site and off-site activities and events put...
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Senior living options offered
Assisted Living
Memory Care
Pricing for The Gardens at Quail Springs
Total monthly costs depend on room type, select services, and the level of care needed.
Base fees by care type
Assisted Living
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Studio
Starting at $XXXX/mo
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1 Bedroom
Starting at $XXXX/mo
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2 Bedrooms
Starting at $XXXX/mo
Memory Care
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Studio
Starting at $XXXX/mo
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1 Bedroom
Starting at $XXXX/mo
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Semi-Private
Starting at $XXXX/mo
*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.
Tours at The Gardens at Quail Springs
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Compare
The Gardens at Quail Springs
14300 N Portland Ave, Oklahoma City, OK 73134
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8.1
Review score
26 reviews
8.1
Review score
26 reviews
5 star
31%
4 star
42%
3 star
4%
2 star
8%
1 star
15%
9.6
Review score
80 reviews
9.6
Review score
80 reviews
5 star
71%
4 star
24%
3 star
1%
2 star
1%
1 star
3%
9.5
Review score
97 reviews
9.5
Review score
97 reviews
5 star
85%
4 star
13%
3 star
2%
2 star
0%
1 star
0%
9.5
Review score
24 reviews
9.5
Review score
24 reviews
5 star
71%
4 star
25%
3 star
4%
2 star
0%
1 star
0%
Studio
Starting at $X,XXX/moStudio
Starting at $X,XXX/moStudio
Starting at $X,XXX/moStudio
Starting at $X,XXX/mo1 bedroom
Starting at $X,XXX/mo1 bedroom
--1 bedroom
Starting at $X,XXX/mo1 bedroom
Starting at $X,XXX/mo2 bedrooms
Starting at $X,XXX/mo2 bedrooms
--2 bedrooms
Starting at $X,XXX/mo2 bedrooms
--Active promotion
No
Active promotion
No
Active promotion
No
Active promotion
No
Pet friendly
Yes
Pet friendly
No
Pet friendly
Yes
Pet friendly
Yes
Care types offered
2
Assisted Living, Memory Care
Care types offered
1
Memory Care
Care types offered
3
Assisted Living, Memory Care, Independent Living
Care types offered
2
Assisted Living, Memory Care
Amenities at The Gardens at Quail Springs
Healthcare Services
- Memory Care
- Medication Management
- Staffing & Ancillary Services
- High Acuity Care
- Non-Ambulatory Care
- Incontinence Care
- Diabetic Care
Meals & Dining
- Room Service
- Guest Meals
- Anytime Dining
- Meals Provided
- Low / No Sodium
- No Sugar
- Pureed Meals
- Special Dining Programs
- Restaurant Style Dining
- Professional Chef
Room Amenities
- Air Conditioned
- Respite or Short Term Stays Offered
- Garden View
- Ground Floor Units
- Kitchenette
- Handicap Accessible
- Bath Tubs
- Wheelchair Accessible Showers
- Wi-Fi/high-speed internet
- Cable or Satellite TV
Community Amenities
On-site dining options
- Café or Bistro
- Private Dining Room
Transportation & parking
- Uncovered Parking
- Complimentary Transportation
- Transportation at Cost
- Property Convenient to Public Transit
- Resident Parking Available
Pets
- Pet Care Available
- Cats Allowed
- Dogs Allowed
- Weight Limit (lbs)
Common areas
- Outdoor Common Areas
- Butterfly garden / Hummingbird garden
- Beauty Salon
- TV Lounge
- Meeting Room
- Indoor Common Areas
- Library
- Private Bath
- Central Fireplace
- Outside Patio
- Barber Shop
- Indoor Atrium
- Computer or Media Center
Recreational areas
- Jacuzzi
- Raised Garden Beds
- Piano or Organ
- Arts and Crafts Center
- Fitness Center
Services
- Beautician
- Laundry Service / Drycleaning
- Grocery Shopping and Errands
- Housekeeping
Languages spoken
- English
- Filipino
- Spanish
Activities
- Birthday Parties
- Reminiscence Programs
- Pet-focused Programs
- Cards / Pinochle Club
- Stretching Classes
- Live Dance or Theater Performances
- Activities Off-site
- Devotional Activities On-Site
- Intergenerational Programs
- Activities On-site
- Cooking Club
- Holiday Parties
- Day Trips and Outings
- Happy Hour
- Current Events Club
- Community Service Organizations
- Choir / Singing Club
- Sensory-based Programs
- Community Service Programs
- Christian Services
- Trivia Games
- Mormon/LDS Services
- Quilting or Sewing Club
- Educational Speakers / Life Long Learning
- Walking Club
- Book Club
- Brain fitness / Dakim
- Bible Study Group
- Live Well Programs
- Gardening Club
- Live Musical Performances
- Visiting Chaplain or Priest
- Jewish Services
- Catholic Services
- Protestant Services
- Dances
- Cooking Classes
- Bridge Club
- Men's Club
- BBQs or Picnics
- Montessori Programs
- Karaoke
- Other Religious Services
- Art Classes
- Islamic Services
- Yoga / Chair Yoga
- Visiting Rabbi
Reviews
for The Gardens at Quail Springs
Write a review
A Place for Mom has scored The Gardens at Quail Springs with 8.1 out of 10 using our proprietary review score based on 7 reviews in the last 2 years. Over all time, The Gardens at Quail Springs has 26 reviews with an average "overall experience" of 3.6 out of 5.
Overall Rating
3.6
Cleanliness
3.8
Friendliness
3.9
Care Services
3.6
Staff
3.7
Meals & Dining
3.4
Activities
3.7
Value for Cost
3.7
A Place for Mom has scored The Gardens at Quail Springs with 8.1 out of 10 using our proprietary review score based on 7 reviews in the last 2 years. Over all time, The Gardens at Quail Springs has 26 reviews with an average "overall experience" of 3.6 out of 5.
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1-20 of 26 reviews
Anonymous - Family/friend
Assisted Living
November 22, 2024
The Gardens at Quail Springs review
Very nice facility cost for 2, With mom having full time care kept price per month under [fee removed] so it was in Dads budget with VA retirement and Aids and attendance. The Gardens allowed my Dad to stay with my Mom. They too were short handed BUT, the quality of care and service was outstanding, and the Executive Chef would come visit Dad all the time, they had activities and interaction 5 days a week.
Tom - Family/friend
Assisted Living
October 22, 2024
Our families experience
When we were visiting and comparing communities, the first thing that attracted us was their location (convenient to where we live), but their pricing was good once we started getting deeper into the search. I narrowed it down to two communities to visit with Mom to conduct the initial consultation and the way [name removed] (executive Director) and [name removed] (Director of Nursing) handles that visit was impressive. They were pleasant and gentle with her and that sealed it for me.
Response from The Gardens at Quail Springs
October 23, 2024
Tom - Thank you for your kind words! We’re thrilled to hear that our location and pricing met your needs, and we’re especially glad that our Executive Director and Director of Nursing made such a positive impression during your visit with your mom. Your feedback means a lot to us, and we look forward to welcoming your mom to our community!
Carole Z - Family/friend
Assisted Living
September 17, 2024
The Gardens at quail Springs
Such a friendly atmosphere! All of the staff seems to enjoy what they do and are very attentive. They know everyone’s name and their personal needs. They do a great job with activities and keep the tenants active. The food is awesome as is their dining experience.
Response from The Gardens at Quail Springs
September 23, 2024
Thank you so much for your kind words! We're thrilled to hear you enjoyed the friendly atmosphere and attentive service. Our team loves getting to know our residents and creating engaging activities. We're also glad you enjoyed the dining experience! Your feedback means a lot to us.
Dee - Family/friend
Assisted Living
April 18, 2024
Our Experience
The move in process was easy. The staff was willing to help. Staff is friendly. The one major complaint is communication with the family. My brother has gone to the hospital twice and I was never notified by any staff member.
Response from The Gardens at Quail Springs
April 25, 2024
We appreciate your feedback and are glad to hear that your move-in process to The Gardens at Quail Springs went smoothly, and that you found our team helpful and friendly. However, we're deeply concerned to hear about the communication regarding your brother's hospital visits. Ensuring the well-being of our residents and keeping their families informed is of utmost importance to us. Our community will be in touch to discuss this matter further and work towards a resolution; you can also call us at (405) 970-2121. Thank you for bringing this to our attention.
Deeply concerned - Family/friend
Memory Care
March 19, 2023
Bad experience
My loved one was properly cared for, had to ask for them to bath and change bedding after 30 days each time. She lost a lot of weight because they don’t make sure anyone eats. She fell so many times she is scare to stand up! No compassion. My loved one fell backwards and her her head as I watched on the camera, an employee stood over her until help camel, showed her no compassion that she would be ok! All I could do was watch and cry, it seemed so unreal and cold! Residents go in and out of each other’s rooms. Male and female. This is not ok or safe. Seen women wearing men’s clothing. Every time I watched my loved one on playback on the camera fall and hit her head they did no evaluation and just stood her up and walked her out of the room for breakfast! Please do not remove this review, we have a right to let people know about our horrible personal experience.
Jim B - Family/friend
Memory Care
February 16, 2023
Great staff
My parents were in Villagio and they really enjoyed it. The staff was helpful and the food was very good. I don't know why anyone would give a negative review because this place is very well kept and they do everything possible to take care of people during a difficult time in their life.
Kimberly S - Family/friend
Assisted Living
February 9, 2023
Great place
We have nothing but great things to say about Villagio! The staff has been so helpful. I would highly suggest this place. Perfect location. The food is above & beyond. The coffee bar is an extra bonus for residents.
Susan - Family/friend
Assisted Living
July 14, 2022
Some staff are hateful and the food is often uneatable
No time to eat when the food is eatable. Food is not cut so clients can eat it. Doesn't get changed when needed. Sometimes bowel movement ignored until it hurts. Rough thinks clients are rag dolls.
anonymous - Family/friend
Assisted Living
April 25, 2022
A good fit
We chose Villagio of Oklahoma City because the locaiton was right between work and home for me so I can stop by more often and we really liked their pricing. They do all inclusive type pay instead of having add on fees so it is more stable and that way we can budget. The room sizes are just fine for what she needs at her age. They have a big kitchen and you are able watch the chef prepare the food and my mom really likes the meals. They have quite a bit of activities provided. My mom is shy but the staff have encouraged her to come play bingo and she enjoys it. I would recommend the facility to others looking.
Anonymous - Toured community
Memory Care
February 24, 2022
tour of Villagio
we toured Villagio and upon first impression it was good. we did not choose this community because it was too far away.
Linda - Family/friend
Memory Care
February 23, 2022
Horrible Experience
They did not work out for us at all. It was an awful experience. There was no actual abuse, but there was lack of ability, lack of staff, lack of caring, lack of quality. I don't know if I could say enough bad things about it. We got our loved one out of there as fast as we could. He was found on the floor with no one around him. Most of the staff were Jamaican, and because of their accent, we couldn't' t understand what they were saying to us. I don't care for the administrator either. She was pompous and arrogant. And apparently she didn't even know what was happening in her own facility.
Anonymous - Family/friend
Assisted Living
March 16, 2021
a good place to be
The staff seemed to care about the residence. The staff returned calls quickly when we left a message. I would recommend this community to others
The community was neat and clean and well maintained
Anonymous - Toured community
Memory Care
March 20, 2020
Review of Villagio of Oklahoma City
Villagio was a beautiful community. When I toured there was a lot of activities going on. The staff was friendly and knowledgeable. The lunch smelled wonderful.
Anonymous - Toured community
Memory Care
December 2, 2019
[Name removed] called me on the phone to discuss possible residency, and she asked if we could meet in an hour to take a tour, as she wasn't at the facility currently. She was prompt in arriving and very compassionate! She asked my Mom questions and directly spoke with her about her interests, health and abilities. She said that she could take both My mom (Diabetic - shots required and Dad Chemo Port with no problems). However, the actual rooms were very small. We realized that we would have to buy new furniture in order to move in as their current beds and Couch would never fit. The Villagio seemed to have a large variety of activities, and even had the Local Library come to bring books the residents might be interested in. The Facility was very nice, but we are concerned that rooms being so small would not be as much of a comfort as my Father progresses through Chemo and has to stay away from others if they are ill.
Jennifer Blackburn - Family/friend
Memory Care
April 24, 2019
BEWARE OF THIS PLACE
BEWARE!!! This is the worst memory care facility! The staff are not caring and were very rough with my dad. They do not pay attention to the residence. On more than one occasion I personally had to go find a staff member to help residence in the common area. My dad fell over 40 times in one month due to lack of supervision. We ended up moving him to a different memory care facility where he did not fall one time in 30 days.
jbrownokc - Family/friend
Memory Care
July 1, 2018
Villagio - Great staff and beautiful community!
Villagio is a greal place with terrific staff!
JB Brown - Family/friend
Memory Care
November 23, 2017
A really great place
Villagio staff really cares about the residents. Really a nice place with great staff, food and activities.
cmitchc - Family/friend
Memory Care
April 26, 2017
If You Care About Your Loved One's Safety - Don't Take Them Here !
My 96 year old mother stayed here less than 1 week and feared for her safety. She was unable to stand my herself and needed help to transfer from one place to another. She said the staff was rough and "threw me around like a rage doll." We had to move her immediately.
Another huge problem was that her call button never worked the 6 days she was there so she just had to wait until someone "checked" on her, which was about every 6 hours. Not nearly enough when you cannot go to the bathroom without assistance.
Due to these circumstances, we could not give the required 30 days written notice to leave, so they did not refund any of our deposit or rent - we lost about $5,000. Very unfair.
Response from The Gardens at Quail Springs
June 27, 2018
Good morning,
I apologize for your experience, and would love to have the opportunity to learn more about it. If you would, please reach out to [removed] so that we can connect on the specifics. We are committed to doing everything we can to improve the customer experience. I hope to hear from you soon,
Justin at Villagio
Anonymous - Family/friend
Memory Care
August 21, 2016
My in laws like living at the Villagio!!
The staff are nice and they seem to care and think of this job as more than just a paycheck. The community is clean and it gets our recommendation. My Mother in law let me know the food is pretty good. There is plenty of activities to keep them busy.
Anonymous - Family/friend
Memory Care
December 30, 2014
excellent staff, need more activities
My father has complained a little about there not being enough activities. They do have some, but could use some more.
The staff is really good at being accessible. I can contact them any time with any questions or issues and they are quick to respond and take care of it.
Neighborhoods around The Gardens at Quail Springs
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Tips for evaluating your community options
Safety is a primary concern when seniors and their families look for Assisted Living. To ensure that a community meets your needs and expectations, we recommend that seniors and family members:
Tour the location: Touring allows you to speak to current residents and staff, and helps you confirm the accuracy of the community description and photos. Use our touring checklist to help guide your visit.
Confirm the availability of required services: Before you commit, make sure that the community offers all the services your senior needs, and that those services can be provided within your budget.
Know the Oklahoma regulations for Assisted Living: Each state has its own laws and inspections processes to ensure seniors reside in a safe environment. Depending on your state, you may even be able to look up inspection reports for the community(ies) you’re considering. Learn more about Oklahoma regulations for Assisted Living.
Frequently Asked Questions about The Gardens at Quail Springs
The Gardens at Quail Springs offers Studio, 1 Bedroom and 2 Bedrooms. Learn more.
A Place for Mom has scored The Gardens at Quail Springs 8.1 out of 10 using our proprietary review score.
We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.
Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.
Call (405) 970-2121 to reach a resident at The Gardens at Quail Springs.
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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.
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