Brenda
Assisted LivingFamily/friend
June 27, 2025
Review for The Gardens at ViewPointe
The issue we had was with the medication service which is huge... If we hadn't been advocating for my mom it could have been a disaster!
555 S Rockrimmon Blvd, Colorado Springs, CO 80919

Anonymous
Child of resident/client
Review for ViewPointe
If the resident needs assistance with mobility, this is not the best option but for those who need very little help with mobility or daily life activities, it is a great and welcoming environment. We picked this community because of the potential for transition to PACE and the size of the apartments.
Read all reviewsThe Gardens at ViewPointe
ViewPointe offers a comfortable senior community for retirees to call home. As a faith-based community, ViewPointe's caregiving philosophy is selfless service. Caregivers feel it's their responsibility to maintain seniors' social, spiritual, and physical health. Here, you can stay fit and mentally sharp by participating in one of the many activity programs that challenge you to live life to the fullest. ViewPointe overlooks the scenic Rockrimmon Valley in Colorado Springs, Colorado. providing dramatic panoramic views of Pikes Peak and Colorado's Front Range. ViewPointe provides both independent and assisted living services while promoting the physical, social, spiritual, and psychological growth of each resident.
At ViewPointe, seniors enjoy many services and amenities that make their lives easier. With a library, chapel, restaurant-style dining, common areas with large windows, and outside gazebos, residents find all their needs taken care of within the community.
To explore the licensing information and compliance histories of senior living communities in the state of Colorado, visit the Colorado Health Facility Search directory.
ViewPointe is an assisted living community that offers memory care, respite care, and hospice services. Seniors in assisted living receive assistance with daily living activities while remaining independent. Assisted living apartments are available in various floorplans ranging...
The Gardens at ViewPointe
Total monthly costs depend on room type, select services, and the level of care needed
Contact a local advisor
Get a quote from your local advisor*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.
for The Gardens at ViewPointe
A Place for Mom has scored The Gardens at ViewPointe with 3 out of 10 using our proprietary review score based on 1 review in the last 2 years. Over all time, The Gardens at ViewPointe has 28 reviews with an average "overall experience" of 4.1 out of 5.
Brenda
Assisted LivingFamily/friend
June 27, 2025
The issue we had was with the medication service which is huge... If we hadn't been advocating for my mom it could have been a disaster!
Anonymous
Assisted LivingFamily/friend
October 10, 2023
If the resident needs assistance with mobility, this is not the best option but for those who need very little help with mobility or daily life activities, it is a great and welcoming environment. We picked this community because of the potential for transition to PACE and the size of the apartments.
Anonymous
Memory CareToured community
September 27, 2023
We toured ViewPointe during our search for a Memory Care facility for our loved one. This facility was okay. However, it was too large and glittery for my taste. They also had an eighteen month waiting list. We decided to continue on with our search.
Anonymous
Assisted LivingFamily/friend
January 24, 2023
The community had made promises and we haven't seen a lot of delivery of these promises. There is one staff member who responds immediately to the family's questions via text or calls and will even give us suggestions. Then other staff that won't respond to the family to assist us or our loved one with questions or concerns.
Anonymous
Assisted LivingToured community
September 12, 2022
Lovely community very well kept and seemed to have very friendly and caring staff.
Chris L
Assisted LivingFamily/friend
August 12, 2022
ViewPointe is a clean, comfortable and elegant place. The dining and common areas look inviting and spacious. The staff is accommodating and attentive to the residents and the visitors. They have regular meetings with the residents, giving them a chance to voice any questions or concerns. I've spoken to residents that have lived there for up to 10 years, and they speak highly of the place. The accommodations range from independent living to memory care. The prices are reasonable for the quality they provide. I would absolutely recommend them for anyone looking for assisted living/retirement residence.
Bob
Assisted LivingFamily/friend
July 7, 2022
It's a pretty good place. It's a good value with the size of the apartment and compared to other places.
Anonymous
Assisted LivingFamily/friend
May 27, 2022
The marketing sales person gives you a lot of information that ends up not being true by the nursing staff. The assisted living community is supposed to be assisting the residents in my opinion. We were told that they would check on the residents every 2 hours; however, the nursing staff stated that they wouldn't be checking on the residents every 2 hours, and that the resident needs to be advocating for themselves. The staff would check on the residents during the medication drops which was approximately 2-3 times a day. The staff saw that my loved one was on the floor, but my loved one said they didn't fall. They staff didn't try to assist my loved one one back onto their feet either. My loved one ended up having to go to the hospital. The community stated that they would make arrangements to the hospital, but the family would be responsible for making arrangements to get my loved one back to the community. The assessment paperwork wasn't signed by the nurse that did my loved one's assessment. I found this out afterwards.
anonymous
Assisted LivingFamily/friend
October 22, 2021
As far as cleanliness, that's all there. The staff is friendly and polite. I think they might be able to provide a little more guidance to the residents. Yes, they give them a schedule. But my loved one is forgetful, and I don't think he realizes there are so many opportunities for things to do. I'd like to see them remind him a little bit more about activities and things. We are having some issues with personal hygiene. My loved one is uncomfortable undressing and showering in front of the female caregivers. So we've asked for a male nurse, and that hasn't happened yet. The food is kind of bland as well, but I understand why.
anonymous
Assisted LivingToured community
October 5, 2021
This facility used to be an apartment building. When we walked in nothing really stuck out to us, it was in the midst of covid and we did not really see anybody. The gal who gave us the tour was nice, informative, and she did follow up a few times.
Anonymous
Memory CareFamily/friend
March 25, 2019
This is a place where I wouldn't send my worst enemy. Most of the staff are OK, but whenever I went to visit my mother, everyone seemed on edge. On one of those visits, I witnessed the Executive Director [name removed] talking down, in a rather loud voice, to staff in front of the residents and their family members. I could see immediately the embarrassment on their faces. A few days later, I heard her at the front desk, refusing to speak with a family member. Not long after that she actually scolded a resident in the dining room. I continued to watch for her outbursts, and figured out that they were very frequent, and pretty much no one was exempt from her wrath. She is not a compassionate person, especially when she treats people the way she does. I was very uncomfortable leaving my mom in this environment, especially because I felt like it would only be a matter of time before she verbally attacked my mother. We vacated as soon as we found another nicer facility to take care of mom. I would suggest that any potential resident to just visit the facility on several different times to get the true picture of what kind of place this is. I cannot figure out why they have some "good" reviews, unless it's staff that is writing them. Also, I have noticed that they cannot seem to keep a nurse position filled. They have had 4 or 5 nurses in the last few years! Don't take a risk with your loved one's!
JBerry
Memory CareFamily/friend
November 24, 2018
This review is based solely on the behavior of the Executive Director [name removed]. Unfortunately the facility is guided by an employee who is blatantly unhappy with her station in life. My engagement with her has been curt to say the least. I was moving a family friend into the facility and required help which she stated was against policy but when I left other staff helped out to get the items moved in the apartment. I have never heard kindness to be against policy. Shame on you [name removed]. Kindness and decency are an integral part of human connection which you lack. As for all the other staff, kudos for working for the betterment of the facility and making things easier for family and friends.
Anonymous
Memory CareFamily/friend
November 20, 2018
Friendly staff, I'm always greeted by name. I know my mother is treated in a professional and personal manner. Frequent evaluations are made to ensure the best care. Lots of in house entertainment and activities as well as multiple outings
Anonymous
Memory CareFamily/friend
November 20, 2018
Fantastic staff! Always informative and helpful. Good outings and activities for residents. Good dining room food.
Anonymous
Memory CareResident/client
November 20, 2018
The meals are great. The others that live here or work smile always seem happy
Anonymous
Memory CareToured community
November 17, 2018
Facility felt warm and home like. Wide open hallways, lovely front lobby, many worship and Christian activities, the 1 bed 1 bath was roomy with big big closets. The staff were very informative and friendly. We loved everything about it and it’s on the top of our list.
Joseph Simmons
Memory CareFamily/friend
November 11, 2018
excellent in every way. wonderful rooms and facilities. Employees very kind and helpful. My mother is helped and cared for as I had hoped. Can't say enough about all they do. I feel comfortable with having her living at view pointe.
Anonymous
Memory CareToured community
August 28, 2018
I likes that it is smaller and the room are fairly big with a LOT of storage space. The do go on a bus and tour around to different places. I do like that the can get a PA there to look at Mom if an issue arises and she wouldn't HAVE to go to the doctor's office, even though our doctor's office is very close. Didn't see a lot of activity. Only one choice for a meal and I don't think my Mom would care for that option.
Priscilla
Memory CareToured community
January 24, 2018
The marketing agent was super---attentive, sensitive, quickly adapting her "spiel" to the information we needed. We would move in tomorrow if these places for independent living didn't cost so much. Maybe some day! When we're ready, Viewpointe would be our first choice.
Anonymous
Memory CareFamily/friend
December 4, 2017
I toured ViewPointe while looking for anew place for my loved one. I really liked this community. I thought it was very nice with lots of activities to keep everyone engages. However, my loved one really wanted a bathtub in her room, and this was not available here.
The Gardens at ViewPointe
The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.