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The Gardens of Germantown

3179 Professional Plaza Drive, Germantown, TN 38138

For pricing & availability:
(866) 374-4058
7.8
Review score
49 reviews
Add review
7.8
Review score
49 reviews
  • 5 star
    58%
  • 4 star
    18%
  • 3 star
    10%
  • 2 star
    4%
  • 1 star
    10%
See all reviews
8.9
Review score
1575 reviews
33 facilities
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The Gardens of Germantown
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The Gardens of Germantown community entrance
7 photos2 floor plans
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street view of The Gardens of Germantown

Rhonda M

Loved one of resident/client

5.0 out of 5 stars

Very friendly and knowledgeable staff.

I was impressed to see the level of knowledge that nurses and caregivers have dealing with residents with dementia and some with behaviors. I know it's a hard job. But it's good to see that our loved ones are treated well. Areas are well lit and clean. I was there during lunch and the meal looked and smelled great. Activities after lunch are usually the larger ones, but I always enjoy sitting with them during it.

Read all reviews

The Gardens of Germantown

Seniors with Alzheimer’s or another form of dementia can find just the support they need at The Gardens of Germantown. This Vitality Living community focuses exclusively on memory care, with a design suited to the needs of its residents. Secured courtyards feature a wide variety of plants and flowers to encourage wildlife, and peaceful walking paths and raised gardening beds encourage residents to enjoy the outdoors however they wish. Inside, a neighborhood design enables residents to build relationships in a comfortable environment.

Caregivers focus on providing person-centered care for each resident. They get to learn each person’s preferences and life history in order to find activities to cater to their interests. Three neighborhoods allow for residents to bond with neighbors who share a similar cognitive ability. Each neighborhood features comfortable living rooms and dining rooms to promote socialization.

The Gardens of Germantown is ideally located near Methodist Le Bonheur Germantown Hospital and Baptist Memorial Hospital-Collierville for added peace of mind. Residents can enjoy outings to the several nearby shops and restaurants, as well as entertainment at the Germantown Performing Arts Center.

State Licensing Information

To explore the licensing information and compliance histories of senior living communities in the state of Tennessee, visit the

Senior living options offered

  • Memory Care

The Gardens of Germantown

Pricing

Total monthly costs depend on room type, select services, and the level of care needed

Base fees by care type

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*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Reviews

for The Gardens of Germantown

7.8 out of 10
Review Score49 reviewsWrite a review
Overall Experience
4.0
Cleanliness
4.2
Friendliness
4.3
Care Services
4.2
Staff
4.1
Meals & Dining
3.7
Activities
4.0
Value for Cost
4.0

A Place for Mom has scored The Gardens of Germantown with 7.8 out of 10 using our proprietary review score based on 4 reviews in the last 2 years. Over all time, The Gardens of Germantown has 49 reviews with an average "overall experience" of 4 out of 5.

Filters

1-20 of 49 reviews

Last Updated: 9/11/25

Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review

A Place For Mom has verified the person writing the review and their connection to the community.

Rhonda M

Memory Care

Family/friend

September 11, 2025

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Very friendly and knowledgeable staff.

I was impressed to see the level of knowledge that nurses and caregivers have dealing with residents with dementia and some with behaviors. I know it's a hard job. But it's good to see that our loved ones are treated well. Areas are well lit and clean. I was there during lunch and the meal looked and smelled great. Activities after lunch are usually the larger ones, but I always enjoy sitting with them during it.

Rebecca C

Memory Care

Family/friend

May 14, 2025

4.0 out of 5 stars
Cleanliness
4.0
Friendliness
5.0
Value for Cost
4.0
Care Services
4.0
Activities
4.0
Staff
4.0
Meals & Dining
5.0

Neighborly Care

My mom has been at The Gardens for about two months. She has been well taken care of and has made new friends. She has a nice clean room and is served good meals. She has adjusted very well to her new place. She is surrounded by people that care.

James D

Memory Care

Family/friend

January 10, 2025

1.0 out of 5 stars
Cleanliness
3.0
Friendliness
3.0
Value for Cost
1.0
Care Services
1.0
Activities
3.0
Staff
1.0
Meals & Dining
3.0

Would Not Recommend

My mother had not one, but two, ambulance rides in the first week. The second one resulting in a partial hip replacement. She was a known fall risk. They took no additional steps after the first fall to prevent the 2nd one.. My father removed her from that facility. $[fee removed] to only land my mother back in the hospital. They ARE NOT a higher level of care facility. Would not recommend.

Malinda H

Memory Care

January 3, 2025

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Memory Care with heart

The staff at this facility truly cares for the residents, treating them with dignity and respect. Many of the caregivers have been with the community for 4-6 years, which speaks to the consistency and dedication of the team. The Engagement Director organizes activities that give residents a sense of accomplishment. For example, I’ve seen residents take pride in participating in trivia games that tap into their long-term memory or in word games they can easily engage with. The smiles of pride from the residents are heartwarming. The layout of the community is another strength. It provides the comfort of smaller neighborhoods, while still offering the freedom to move around the larger building. Additionally, the performers who visit the community are incredible. Their talent adds a lively and uplifting atmosphere that the residents truly enjoy. It's always a highlight of the day when they perform. If you're looking for Memory Care in the Greater Memphis area, I highly recommend visiti

Anonymous

Memory Care

Family/friend

July 19, 2024

3.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
4.0
Value for Cost
4.0
Care Services
4.0
Activities
1.0
Staff
4.0
Meals & Dining
5.0

Has made lots of changes and improvements

There is! But I also want to say that it was amazing like the first month, then the head of the place got hurt really badly and everything just went downhill from there. It took them a while, but they hired a really good girl that manages the place. Her name is [name removed] and I have loved her. She literally had to redo the entire staff from top to bottom so it's been a challenge, but she has been super open with us about that and we have embraced it. We were going to move him in the midst of all that, but we gave her time to fix all the things and has been great. And my dad is really happy there and we are happy now also.

Shari

Memory Care

Family/friend

June 7, 2024

3.0 out of 5 stars
Verified Review
Cleanliness
3.0
Friendliness
4.0
Value for Cost
3.0
Care Services
3.0
Activities
1.0
Staff
4.0
Meals & Dining
2.0

Mixed Results, Inconsistent care

Inconsistent quality of service due to significant turnover in leadership. There has been 3 executive directors in 9 months and 3 head nurses in 9 months. There has also not been an activities director for 6 months.

Sue

Memory Care

Family/friend

May 24, 2024

4.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
4.0
Value for Cost
4.0
Care Services
4.0
Activities
5.0
Staff
4.0
Meals & Dining
2.0

Our Families experience

The Gardens overall is a pretty good facility. Some of the staff is excellent and some is not so much. The Wellness director who was there while my Dad is now gone, which is a blessing. The Wellness director now is one of my Dad favorite nurses and she's fantastic so I am sure things are better in that area. The activities are fantastic. They keep the patients busy which is great. The food was not very good. They could use improvement in that area. My Dad was pretty well cared for. They are very good at dressing them for the day and putting them in PJs at night. They also now have cameras in the rooms to alert the nurses if a patient needs help which was a great idea. I moved my Dad to the Gardens after a bad experience at another facility close by. I'm glad I did. They do a pretty good job. I actually recommended the Gardens to a friend who was having issues with another facility and she has since moved her father to the Gardens and is very happy.

Anonymous

Memory Care

Family/friend

October 16, 2023

4.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
4.0
Value for Cost
3.0
Care Services
4.0
Staff
4.0
Meals & Dining
3.0

friendly staff

We were there for a very short period of time less than 2 months. the majority of this time mom had been placed in hospice care with Compassus. The things we liked most was we were told there would be a nurse on duty 24 hrs a day in moms unit. There were only 10 residents in moms unit. The layout of the facility. It was very open, the living area and dining room was located in the center and all of the residents rooms surrounded the dining and living room. there were no long halls.

Mary Conant

Memory Care

Toured community

September 19, 2023

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Staff
5.0

Lovely Facility!

The facility is clean and well-maintained. Staff members are friendly, they answered all of our questions without hesitation. The amount and variety of activities offered were outstanding, more than other facilities we have toured!

Meredith J

Memory Care

Family/friend

June 8, 2023

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
4.0

Loving staff

Everyone was friendly and helpful and the facility was beautiful. It was the best fit for my mom since they were strictly memory care. They were kind when my mother in law passed and made it easy for me to get her belongings. She had a large room and we were able to bring all of her furniture and make it look like home for her. The administrator is always on site and makes himself available for questions and concerns. I would recommend The Gardens of Germantown to others looking.

DD

Memory Care

Family/friend

May 16, 2023

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
4.0

Just like home

The staff at Gardens has been wonderful. They are very attentive and cheerful and kerp the residents happy and busy. The atmosphere is always so cheerful and the staff was so welcoming and happy when my mom returned from rehab...just like coming home. Its an awesome place and the staff makes it special.

Sue

Memory Care

Family/friend

February 1, 2023

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
4.0
Staff
5.0
Meals & Dining
5.0

Review for The Gardens of Germantown

They do pretty well. They try to keep the rooms as clean as possible. They are friendly and approachable. They do the best that they can, with what they have. They do a really good job with my loved one. They are always on top of what I need or request. My loved one is eating well. They are trying to do more activities, but they seem limited. Out of all the places, for the amount of money, they do a good job with keeping staff for his area. It's strictly memory care, so I like how it's divided based on their needs, it truly works.

Anonymous

Memory Care

Family/friend

January 23, 2023

5.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Every person from the "CEO" to custodian left me feeling as if they had my loved one in their good care and keeping. Pros: Friendly and considerate staff (sometimes the Director would drop what she's doing to address a concern, Care plan that addresses the whole resident (mentally, physically, spiritually); Conscientious re cleanliness (soiled linen & clothing washed expediently, seldom mal-odor, quick re spills, etc.), Visitors that provided entertainment, etc.) Cons: More staff per resident ratio (would alleviate subtle hints of frustration, by caregiver, with some residents for their inappropriate and/or challenging behaviors), More attention to building & grounds upkeep (rear of building area looks less maintained plus cobwebs around entry doors)

Anonymous

Memory Care

Toured community

January 17, 2023

3.0 out of 5 stars
Verified Review

I toured this community and it was a nice place. Cleanliness was good, staff was friendly. But it was more expensive than some other options.

Q W

Memory Care

Family/friend

January 5, 2023

1.0 out of 5 stars
Cleanliness
1.0
Friendliness
2.0
Value for Cost
1.0
Care Services
1.0
Activities
1.0
Staff
2.0
Meals & Dining
2.0

Lack of Basic Quality of Care

In our experence this memory care residence does not provide the basic quality of care for residence suffering from dementia. Due to the lack of communication, inconsistent staff/not enough staff and limited activities we have been dishearted by the quality of care for our loved one. Are there some good things probably but when there is consisency with unfamilar faces, unclean rooms, no communication or solutions about issues and you witness your loved one declining in a space where you just want basics. While I do not want to belittle but this memory care residence it needs significant attention to the care of it residence. How can a demitia resident feel a level of care when each day, week, month there is a new face. How can they feel care if their room if not cleaned or dirty clothes remain for a duration of time. How can a resident feel a sense of love when majority of the time there is no one attentive when they don't remembering what to do. We have not been satisfied with GOG

Anonymous

Memory Care

Family/friend

November 1, 2022

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
4.0
Staff
5.0
Meals & Dining
4.0

Good Experience

The staff have been very good. The food is okay. For a memory care facility the activities is okay. We picked this community because, mainly for the location to family members. My advice to other families is to, make sure that your loved one clearly has memory issues that will never improve. My loved one has improved.

anonymous

Memory Care

Toured community

October 10, 2022

2.0 out of 5 stars
Verified Review

tour review

Our family had an in person tour and we were not impressed at all, it was just not good and we left in tears

Beverly B

Memory Care

Family/friend

August 22, 2022

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Staff
4.0

Very good place to be

They had a change in staff and bookkeeping, which was my only concern. Other than that, they communicated well. It was a brand new bulding, which was very clean. Overall, it was very reasonable for the value of the money.

Laura

Memory Care

Family/friend

July 25, 2022

5.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
4.0

11/10 Would Recommend

there was dust and needle covers under my mom's bed. I mentioned it to the Exec Director who had the head maintenance guy on the case in less than (literally) 30 seconds. Another incident involved not having mom's trash can emptied. The ED came to her room as soon as I mentioned it, figured out the problem and had as solution. Friendliness of staff gets 5++++. No complaints, but another facility (the one my mom got kicked out of) had at least two choices for each meal. And this is *totally* nit-picky, but they occasionally have watermelon snacks, but the watermelon has seeds, which is difficult for dementia sufferers to grapple with. Especially considering the location. I like that the "neighborhoods" are segregated based on cognitive ability. It helps Mom feel less alone, more able to join in with people on her "level". Our brief (unsuccessful) attempt at adult daycare left Mom commenting on how "stupid and boring" the other clients were. She has never said this regarding the other residents in her neighborhood.

Rodger J

Memory Care

Family/friend

June 21, 2022

5.0 out of 5 stars
Verified Review

Above and beyond staff

The staff go above and beyond, especially the manager. They really helped us with the whole move in experience with anything that we needed. There are two ladies especially that are very special and take great care of our loved one, they even call her mom. I am very happy with the experience with The Gardens of Germantown. I really cannot say enough about the staff, I would give them much higher than a 5 if I could.

The Gardens of Germantown

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Map of the neighborhood around The Gardens of Germantown

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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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