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The Orchards at Market Plaza

3640 Mapleshade Ln, Plano, TX 75075

For more information about senior living options:
(866) 374-4058
8.0
Review score
12 reviews
Add review
8.0
Review score
12 reviews
  • 5 star
    67%
  • 4 star
    25%
  • 3 star
    8%
  • 2 star
    0%
  • 1 star
    0%
See all reviews
7.3
Review score
454 reviews
80 facilities
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The Orchards at Market Plaza
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The Orchards at Market Plaza outdoor common area
25 photos3 floor plans
The Orchards at Market Plaza in google map

Anonymous

Resident/client

4.0 out of 5 stars

Changing experience

Overall quality seems to have gone down since new management company took over The concierge is excellent. They are trying to improve on communication with the residents. Maintenance is behind on their work.

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The Orchards at Market Plaza

The Orchards at Market Plaza in Plano, TX is one of senior living communities in the area. To find the right community for your needs and budget, connect with one of A Place For Mom’s local senior living advisors for free, expert advice.

Senior living options offered

  • Independent Living

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Reviews

for The Orchards at Market Plaza

8 out of 10
Review Score12 reviewsWrite a review
Overall Experience
4.5
Cleanliness
4.6
Friendliness
4.4
Care Services
3.5
Staff
4.2
Meals & Dining
4.1
Activities
3.6
Value for Cost
3.9

A Place for Mom has scored The Orchards at Market Plaza with 8 out of 10 using our proprietary review score based on 0 reviews in the last 2 years. Over all time, The Orchards at Market Plaza has 12 reviews with an average "overall experience" of 4.5 out of 5.

Filters

1-12 of 12 reviews

Last Updated: 8/5/24

Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review

A Place For Mom has verified the person writing the review and their connection to the community.

Anonymous

Independent Living

Resident/client

August 5, 2024

3.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
2.0
Value for Cost
3.0
Activities
1.0
Staff
2.0

Review for The Orchards at Market Plaza

This place can barely be called handicapped accessible. There are no automatic doors to any amenities. You cannot access the Great Room or inner courtyard in a wheelchair or motorized cart. There is an automatic door between the GR and the courtyard area. But you can't access either area without a key fob and someone holding the door open for you. People need to know this. This property has been unstable since I got here. Ownership changed, all staff has turned over 2x or more. They're cheap and took months to resolve a noise issue.

Anonymous

Independent Living

Resident/client

June 17, 2024

4.0 out of 5 stars
Verified Review
Cleanliness
3.0
Friendliness
5.0
Value for Cost
4.0
Activities
3.0
Staff
5.0
Meals & Dining
4.0

Changing experience

Overall quality seems to have gone down since new management company took over The concierge is excellent. They are trying to improve on communication with the residents. Maintenance is behind on their work.

Anonymous

Independent Living

Family/friend

May 13, 2024

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
4.0
Care Services
5.0
Activities
5.0
Staff
4.0
Meals & Dining
5.0

Highly Recommended

The Orchards at Market Plaza has very caring staff and residents. However, they do have staff turnover. My sister has memory issues, so change of staff caused some issues, hopefully that is stable with the new management company. Otherwise, it was a very good choice for my sister to live there. There are always many daily activities for interaction. I would highly recommend The Orchards at Market Plaza to others.

Anonymous

Independent Living

Resident/client

October 9, 2023

4.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
4.0
Value for Cost
3.0
Activities
2.0
Staff
4.0

Great now. Could be excellent.

Accessibility is an issue. Those with walkers and scooters cannot easily access The Great Room due to a lack of automatic doors. When you actually encounter one they're very nice. Just not terribly accessible. There's no "care" provided here. It's independent living. Meals - none provided. The community has undergone management change. All activities and building services are inconsistent at the moment. Newly hired people may improve this score. Three point eight. The "Value" would be higher if new staff and management can get their footing and address issues. I would absolutely recommend this property. Pet friendly! Ridiculously great location for food, medical, shopping.

Mark

Independent Living

Family/friend

February 10, 2023

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Activities
5.0
Staff
5.0

Paradise Found

We are so happy with this community. The residents and staff are wonderful. There are activities all day long to keep the residents engaged and socializing with each other. The maintenance team is quick to respond to requests. The management team has been very easy to work with. There is a full kitchen and washer and dyer in the apartment.

Glen

Independent Living

Resident/client

December 5, 2022

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
4.0
Care Services
1.0
Activities
5.0
Staff
5.0
Meals & Dining
4.0

A Great New Place to Live

We are enjoying it! The people have been super nice. The staff have been wonderful. They have plenty of good activities, and we've enjoyed the events. It's a good place to live. We have one neighbor we don't care for, but out of 100 apartments, that's pretty good.

anonymous

Independent Living

Resident/client

May 24, 2022

4.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
3.5
Activities
3.0
Meals & Dining
3.0

My experience at The Orchards

I chose The Orchard because they were running a special at the time of 2 months rent free and since I was moving out of state that helped my move. The apartment sizes are good and they have very nice amenities. There is a full size washer and dryer in the units and all of the appliances are virtually brand new. The ceilings are about 10 feet tall which makes it feel large. The only complaint I have is there are no full sized bathtubs but I understand why. They have colored parking and also have attached and detached garages that you can purchase. There is a dog park with turf in the back. They also have valet garbage pickup. They have continental breakfast 2/3 times a week and snack at social events, it is high calorie and carb foods so they could incorporate more healthy foods. If you are in 70s and 80s, I would definitely recommend the facility.

Anonymous

Independent Living

Resident/client

November 4, 2021

5.0 out of 5 stars

A great place to live with great people.

Anonymous

Independent Living

Resident/client

November 4, 2021

5.0 out of 5 stars

We have been here since the Orchards opened in July 2020 and have been very pleased with the property. The staff and members are all great and friendly. The price is very competitive.

Anonymous

Independent Living

Resident/client

November 4, 2021

5.0 out of 5 stars

A new resident but so far absolutely enjoy us. Very nice

anonymous

Independent Living

Resident/client

October 13, 2021

4.5 out of 5 stars
Cleanliness
4.5
Friendliness
4.5
Value for Cost
4.5
Care Services
4.5
Activities
4.5
Staff
4.5
Meals & Dining
4.5

My review of The Orchards

Great place to live. Love the friendly atmosphere

Hal B

Independent Living

Resident/client

October 5, 2021

5.0 out of 5 stars

Great community

The Orchards at Market Plaza

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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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