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The Pearl at Watkins Centre

650 Watkins Centre Parkway, Midlothian, VA 23113

For pricing & availability:
(866) 374-4058
8.6
Review score
18 reviews
Add review
8.6
Review score
18 reviews
  • 5 star
    55%
  • 4 star
    28%
  • 3 star
    6%
  • 2 star
    0%
  • 1 star
    11%
See all reviews
8.3
Review score
1303 reviews
50 facilities
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The Pearl at Watkins Centre
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The Pearl at Watkins Centre community exterior
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street view of The Pearl at Watkins Centre

Anonymous

Child of resident/client

4.0 out of 5 stars

Family Experience

Activities were engaging for residents and planned events aligned with holidays, recognitions, etc. Activity staff enjoyed their work and was reflected in how residents were treated. Food menu had variety and special needs handled easily. Staffing was an issue - including cleaning staff, laundry, maintenance, and caregivers. All staff were caring and attentive - just not enough staff to meet all the needs. There were questions about overnight staff meeting needs of residents and families. At times, business side required follow-up for financial inquiries. Also, corporate needs to establish additional banking relationships so a greater number of financial institutions can be drafted for monthly payments. Overall, a good experience and would recommend.

Read all reviews

The Pearl at Watkins Centre

The Pearl at Watkins Centre feels like home the minute you walk in the door. It’s a beautiful and inviting memory care community with delicious food, engaging activities, and a life of comfort and ease. Their priority is to ensure a smooth and enjoyable transition into senior living. They have a passionate team that cares deeply for each resident and works around the clock to offer the best, high quality service possible. This purpose-built community provides exceptional design details, from the gorgeous courtyard outside to the bright, spacious living areas inside.

Community Amenities and Services

With caring staff available day and night, The Pearl offers premier services and amenities such as complimentary concierge, housekeeping and laundry service, and local transportation. They also offer on-site therapy and healthcare, including assistance with medication management and specialized care for those with diabetic or incontinence needs.

Through the community’s dining program, nutritious meals are offered by a professional chef and served in a restaurant-style dining area. Residents can eat a modified menu whenever they’re hungry instead of waiting until regular dining hours. Residents are also welcome to visit, play games, watch TV, or listen to music during their free time. For a breath of fresh air, residents...

Senior living options offered

  • Memory Care

The Pearl at Watkins Centre

Pricing

Total monthly costs depend on room type, select services, and the level of care needed

Base fees by care type

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*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Reviews

for The Pearl at Watkins Centre

8.6 out of 10
Review Score18 reviewsWrite a review
Overall Experience
4.1
Cleanliness
4.4
Friendliness
4.4
Care Services
4.2
Staff
4.3
Meals & Dining
4.3
Activities
4.2
Value for Cost
4.0

A Place for Mom has scored The Pearl at Watkins Centre with 8.6 out of 10 using our proprietary review score based on 3 reviews in the last 2 years. Over all time, The Pearl at Watkins Centre has 18 reviews with an average "overall experience" of 4.1 out of 5.

Filters

1-18 of 18 reviews

Last Updated: 9/23/25

Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review

A Place For Mom has verified the person writing the review and their connection to the community.

Anonymous

Memory Care

Family/friend

September 23, 2025

4.0 out of 5 stars
Verified Review

Family Experience

Activities were engaging for residents and planned events aligned with holidays, recognitions, etc. Activity staff enjoyed their work and was reflected in how residents were treated. Food menu had variety and special needs handled easily. Staffing was an issue - including cleaning staff, laundry, maintenance, and caregivers. All staff were caring and attentive - just not enough staff to meet all the needs. There were questions about overnight staff meeting needs of residents and families. At times, business side required follow-up for financial inquiries. Also, corporate needs to establish additional banking relationships so a greater number of financial institutions can be drafted for monthly payments. Overall, a good experience and would recommend.

Anonymous

Memory Care

Family/friend

May 9, 2025

1.0 out of 5 stars
Verified Review
Cleanliness
3.0
Friendliness
1.0
Value for Cost
1.0
Care Services
1.0
Activities
1.0
Staff
1.0
Meals & Dining
4.0

The Pearl at Watkins Centre review

I would rate Overall experience, care services and staff a negative 1. The facility looks very nice however the care is lacking and under staffed. Unless the management staff has changed this is a bad decision that will be costly to correct.

Jenn L

Memory Care

Family/friend

February 6, 2025

4.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
5.0
Value for Cost
4.0
Care Services
5.0
Activities
4.0
Staff
4.0
Meals & Dining
4.0

Attentive and supportive care

All of the staff at The Pearl at Watkins Centre are attentive to care and supportive during hospice process.

Anonymous

Memory Care

Family/friend

July 22, 2024

4.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
5.0
Value for Cost
3.0
Care Services
5.0
Activities
4.0
Staff
4.0
Meals & Dining
3.0

Review for The Pearl at Watkins Centre

I would recommend the Pearl to others. I'd say our experience has been a positive one. Any issues/concerns we have had were addressed.

Anonymous

Memory Care

Family/friend

July 22, 2024

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Top notch facility

They were very good to my dad. As for value , the cost was very good in the beginning but jumped quite a bit after 4 months. It is a very clean facility, friendly staff and great care of each resident. We also had a great experience with A Place for Mom! [name removed] was so helpful.

Anonymous

Memory Care

Family/friend

June 20, 2024

4.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
4.0
Value for Cost
5.0
Care Services
4.0
Activities
5.0
Staff
4.0
Meals & Dining
5.0

The Pearl at Watkins review

The Pearl at Watkins Centre is spacious, clean and our loved one is looked after during the day. However the fall prevention needs more attention. We would recommend this community to other families if there was no fall risk but I think that is a problem all facilities face.

AL

Memory Care

Family/friend

April 10, 2024

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Review for The Pearl at Watkins Centre

We were very pleased with The Pearl. My husband and I were very happy with care my mother in law received. The staff were wonderful during her stay with them.

Lisa

Memory Care

Family/friend

February 12, 2024

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Our Experience

My mother was previously a resident at The Pearl at Watkins Centre before she passed away and this facility was wonderful. They were great.

Anonymous

Memory Care

Family/friend

June 29, 2023

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

The Pearl was able to provide solutions when other facilities couldn't.

My wife had been in two other memory care facilities before she came to The Pearl at Watkins Center. The first place had terrible food, no activities and lacked any sort of medical/health care. The second place was better but failed to administer her medications, which resulted in behavioral problems. They then required $7000 a month extra for someone to monitor her. The Pearl solved these problems with medication. The staff has been excellent. They have a number of activities for their residents. My wife once suggested to me that I leave early so she could be involved. They have accommodated her most outlandish beliefs and requests. Unlike her previous facilities, most of the residents there are capable of some communication so she can talk to them at meals. Every staff member speaks to her by name, and she now knows their names as well.

Anonymous

Memory Care

Family/friend

June 9, 2023

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
4.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
4.0

Our families experience

I really don't have any complaints about anything at the pearl. I just wish it wasn't so expensive to keep our family in a nice place. They place volleyball a lot and the residents get to have their nails painted. Based on the experience we have had so far, we would recommend The Pearl to other families. Thank God for Hospice, or it would be closer to [fee removed] a month. Everyone, there is very very nice, very helpful, but it just went up to [fee removed] a month.

Anonymous

Memory Care

Family/friend

April 7, 2023

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

A good place for dementia patients

They are taking good care of my loved one. I am very happy with the Pearl. Patients given lots of autonomy, kindness, and spacious environment! I recommend the Pearl. Better than all I gave visited. It's just a great place!

A Lane

Memory Care

Family/friend

March 20, 2023

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

They have done an awesome job with us and providing for my mother in law. The whole process to move her in was very easy. We are very pleased with their care for Mom and how well she has adjusted to living there.

Anonymous

Memory Care

Family/friend

February 7, 2023

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Our family's experience

What has made The Pearl at Watkins Centre a great experience for our family so far is the attentiveness of the staff members as well as their communication.

Jane

Memory Care

Resident/client

January 4, 2023

1.0 out of 5 stars
Cleanliness
1.0
Friendliness
1.0
Value for Cost
1.0
Care Services
1.0
Activities
1.0
Staff
1.0
Meals & Dining
1.0

Traumatizing

Appearances can be deceiving. Don’t be deceived. Unclean residents, poor nutrition, your loved one’s clothing being worn by other residents, unclean rooms and especially bathrooms,, little assistance with feeding, soiled bedding left to be handled by family, horrible communication, no empathy, empty promises, high turnover at all levels, horrible resident-to-staff ratio. I could go on. My experience with a parent there was horrible and traumatizing. The lack of transparency and basic decency towards your fellow human is hard to grasp. Please keep your loved one at home as long as possible before putting them in any assisted living facility. My heart broke every time I visited seeing how my parent was treated.

anonymous

Memory Care

Family/friend

October 13, 2022

3.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
4.0
Value for Cost
2.0
Care Services
3.0
Activities
2.0
Staff
4.0
Meals & Dining
2.0

The nice community

They could work on better organization, communication and staffing They have had 2 different nursing directors in 3 mos and no communication whose covering, who to contact etc Be nice to know the person you are emailing for important medical info for Dr is not there anymore and who to contact

anonymous

Memory Care

Family/friend

August 16, 2022

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

A Facility With Focused Memory Care

I'm happy with The Pearl. The facility is dedicated to memory care. Therefore it is not an adjunct to assisted living with shared resources. So I find that it's much more focused on the needs for memory care and is preferable. That's the thing like most about them is that they are 100% focused on memory care. The staff are very friendly and very approachable. They keep the facility clean. It has a nice secured courtyard that is accessible to the residents. They can walk outside anytime they want without having to be accompanied. I like the layout, which is a square, so they can walk the halls continuously, as people with dementia are apt to do. It has been a good experience.

J. B.

Memory Care

Family/friend

March 26, 2021

4.5 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
4.5
Care Services
4.0
Activities
5.0
Staff
5.0
Meals & Dining
4.5

I Would Recommend The Pearl for a Loved One, Provided You Can Be More Hands On

I would tell others that there were select few nursing and care staff that were devoted to the residents. The office and business staff are responsive when you call them. Most of the other staff were there to collect a paycheck. I would like to see their follow up and follow through improve. I didn't feel they followed up on requests that we made for our loved one.

anonymous

Memory Care

Family/friend

January 12, 2021

4.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
5.0
Value for Cost
4.0
Care Services
4.0
Activities
4.0
Staff
5.0
Meals & Dining
5.0

The Pearl at Watkins Centre review

We liked that the community was smaller, it was also close to home. We liked the fact that normally you can talk to the management and if you had a problem most of the time it would be corrected. We would recommend this community to others. We also liked that fact that is was only memory care, and that the care takers were used to those types of patients.

The Pearl at Watkins Centre

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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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