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Arden Courts Richmond

13800 Bon Secours Dr, Midlothian, VA 23114

For pricing & availability:
(866) 374-4058
9.4
Review score
40 reviews
Add review
9.4
Review score
40 reviews
  • 5 star
    71%
  • 4 star
    13%
  • 3 star
    10%
  • 2 star
    3%
  • 1 star
    3%
See all reviews
9.2
Review score
2712 reviews
78 facilities
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Arden Courts Richmond
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Arden Courts Richmond
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Donald B

Child of resident/client

5.0 out of 5 stars

Everyone has been so caring

My father has been a resident of Arden Courts Richmond since early [date removed]. He had got to the point we were no longer able to take care of him at home. He became very aggressive, especially verbally. I never thought he would get to the point we would need to move him to a facility, but it did. He needed help we were not qualified to give him. Now Arden Courts has become home to him and a second home to me. The staff there is so friendly and caring. My father is well taken care of. I sleep a lot better at night now, knowing he is safe and well taken care of. It has also taken a lot of stress off me. I highly recommend Arden Courts Richmond.

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Arden Courts Richmond

A distinct red roof, elegant brick accents, and a sleek exterior welcome guests and residents into the modern campus of Arden Courts - a ProMedica Memory Care Community. Seniors can experience the serenity of suburban life in Midlothian, Virginia. Situated in the Southside of the Richmond metro, this community features a convenient location near local medical resources.

With a sole focus on memory care, Arden Courts - a ProMedica Memory Care Community provides services specific to individuals with Alzheimer’s and other dementias. The secure building features additional safety features, wayfinding elements, and a person-centered layout. Residents can navigate the community with confidence and continue living an active lifestyle.

Residents are encouraged to participate in on-site activities and events. The well-maintained common areas offer an ideal place for chatting with family and friends. Make yourself at home at Arden Courts - a ProMedica Memory Care Community.

State licensing information

To explore the licensing information and compliance histories of senior living communities in the state of Virginia, visit the Virginia facility search directory.

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Senior living options offered

  • Memory Care

Arden Courts Richmond

Pricing

Total monthly costs depend on room type, select services, and the level of care needed

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*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Reviews

for Arden Courts Richmond

9.4 out of 10
Review Score40 reviewsWrite a review
Overall Experience
4.5
Cleanliness
4.6
Friendliness
4.7
Care Services
4.5
Staff
4.8
Meals & Dining
4.3
Activities
4.8
Value for Cost
4.6

A Place for Mom has scored Arden Courts Richmond with 9.4 out of 10 using our proprietary review score based on 18 reviews in the last 2 years. Over all time, Arden Courts Richmond has 40 reviews with an average "overall experience" of 4.5 out of 5.

Filters

1-20 of 40 reviews

Last Updated: 10/15/25

Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review

A Place For Mom has verified the person writing the review and their connection to the community.

Mia

Memory Care

Industry reviewer

October 15, 2025

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

My Experience at Arden Courts

Working at Arden Courts has been such a meaningful part of my life. Every day, I get to bring joy and comfort to residents living with memory loss, and that’s something I don’t take for granted. Our team truly cares about each person here. We laugh together, listen to their stories, and make sure they always feel loved and valued. Even on the tough days, the smiles, hugs, and small victories remind me why I do this work. Arden Courts isn’t just where I work, it’s where I’ve found purpose, compassion, and a second family. — [name removed], Activity Assistant at Arden Courts

Anonymous

Memory Care

Family/friend

September 24, 2025

3.0 out of 5 stars
Verified Review

Trying

There have been ups and downs. Their staffing was too thin at first, but that seemed to have fixed that. They asked for a 16% price increase last month, but after negotiation they will hold for a year. I think they are really trying to take good care of mom.

Anonymous

Memory Care

Family/friend

September 19, 2025

3.0 out of 5 stars
Verified Review

My experience

Food is not good. They need to cook instead of serving prepare frozen foods. Activities are good. High staff turn over. Staff not always around to supervise residents. Furniture and carpeting needs cleaning and updating and there is a smell on the units.

Donald B

Memory Care

Family/friend

September 18, 2025

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Everyone has been so caring

My father has been a resident of Arden Courts Richmond since early [date removed]. He had got to the point we were no longer able to take care of him at home. He became very aggressive, especially verbally. I never thought he would get to the point we would need to move him to a facility, but it did. He needed help we were not qualified to give him. Now Arden Courts has become home to him and a second home to me. The staff there is so friendly and caring. My father is well taken care of. I sleep a lot better at night now, knowing he is safe and well taken care of. It has also taken a lot of stress off me. I highly recommend Arden Courts Richmond.

Brianna H

Memory Care

Family/friend

August 26, 2025

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

I highly recommend this facility. We love it here for our dad. The caregivers are amazing as well. The whole community is beautiful. The caregivers take their time with our dad and he love his new home.

Anonymous

Memory Care

Family/friend

August 19, 2025

4.0 out of 5 stars
Verified Review

Review for Arden Courts Richmond, A Memory Care Community

There were a few things that were not up to par for the price. Most of the staff was caring and respectful to residents. The food is about a 3. The activities are really good. I would recommend them to others searching for memory care for their loved one - I think they are one of the better ones.

Tim H

Memory Care

Toured community

June 19, 2025

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Staff
5.0

Great community for memory care

Arden Courts is a very welcoming community! It is focused on the care of folks that have memory issues, in a unique way. The layout of the facility is reminiscent of a small town. It has things like a general store, pub, movie theater and ice cream stand. The design allows the residents to freely move around. The leadership and staff are terrific!

Kay S

Memory Care

June 17, 2025

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Extremely professional and caring

Arden Courts has a creative setting which helps residents feel they are living in a small town. With the old fashioned general store, ice cream shop, movie theater, residents don’t feel they are in a “facility”. The coffee shop seems to be the most popular area for gathering. Lots of activities and entertainment to get your loved one involved. Residents are able to enjoy fresh air without restrictions in the garden. The entire staff works hard to ensure all residents are well-cared for. Arden Courts is unique and amazing and the best home for our loved ones who need the special care they provide.

Austin Stewart

Memory Care

Industry reviewer

June 10, 2025

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Praise for Arden Courts - Midlothian!

The Staff at Arden Courts is very knowledgeable with their dementia awareness, responsive and attentive in their communication, and I’m always pleased with the level of care they provide their residents. I often refer to their facility as a “Dementia Disney Destination”, because of how clean the facility is combined with the unbelievable quality of amenities for their seniors that they serve. I highly recommend this facility to anybody who has a loved one who is looking for Memory Care placement or in need of assistance.

Alexandra C

Memory Care

Industry reviewer

June 10, 2025

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

The ONLY place for excellent dementia care

I cannot express how impressed I was with this facility. I have worked in long term care as a 3rd party vendor in nursing and this facility is the most amazing I’ve ever seen. The personalized care they provide each resident is UNMATCHED. I’m am so proud to have them in our community.

Robert M

Memory Care

Toured community

May 8, 2025

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Staff
5.0

Caring community

All staff take good care of the residents. A boy scout working for his eagle badge designed and buil raised vegetable and flower beds for residents. The plants were donated. Residents were there to see the end product. How wonderful.

Brooke Gilbert

Memory Care

May 3, 2025

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

A Truly Special Place

My son and I have been volunteering at Arden Courts Memory Care for the past few months, and the experience has been nothing short of wonderful. From the moment we walked through the doors, we were welcomed with kindness and warmth—not only by the staff, but by the residents as well. What truly stands out is the exceptional care the staff provide. They treat each resident with genuine respect, compassion, and dignity, creating a safe and nurturing environment that feels like home. It's clear that this is more than just a job for them—it's a calling, and it shows in every interaction. The facility itself is clean, thoughtfully laid out, and designed with the unique needs of memory care residents in mind. There’s a true sense of community here, and the activities and engagement offered are meaningful and enriching. Volunteering at Arden Courts has been an incredibly rewarding experience for both me and my son, and we’re so grateful to be part of such a caring and dedicated environment

Erin E

Memory Care

Family/friend

February 26, 2025

5.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
5.0
Value for Cost
5.0
Care Services
4.0
Activities
5.0
Staff
5.0
Meals & Dining
3.0

Would definitely recommend

The friendliness of the staff is beyond and above what I would expect. The common areas are adorable with a movie theater, a "bar", and a general store. One of the biggest selling points for our family was that the residents have unrestricted access to the outdoor courtyard during the day; they can access it without a staff member since it is safely enclosed.

Pam Talbott

Memory Care

Family/friend

February 12, 2025

5.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
5.0
Value for Cost
5.0
Care Services
4.0
Activities
5.0
Staff
5.0
Meals & Dining
4.0

The best referral I could ask for

A place for Mom recommended Arden Courts of Richmond to take a tour. I had never heard of this facility, but was very familiar with memory care places. Unfortunately, I had done this two other times with my family. I decided to take a tour of Arden Courts and loved everything about it. I did not need a place at that time, just checking out options for I knew I needed a back up plan. A month later would become that time. Arden Courts was the best decision for Mom to live the most productive, active, happy life she could. Our family is truly happy that a Place for Mom introduced us to a memory care that our loved one can thrive and live happily everyday. THANK you, A Place for Mom for making us aware of such a great place. This past year at Arden Court our Mom has had the best life possible.

Fan

Memory Care

Family/friend

January 19, 2025

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Dementia care

We searched many places for my relative. This place is only memory care so it's not an afterthought. The space is large and inviting with lots of natural light. If you have a person in your family you are worried about wandering behaviors this place is perfect for them. Lots of open space to explore and they are locked away on a small unit.

Nancy S

Memory Care

Family/friend

January 11, 2025

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Dementia Care Experts

Arden Courts Richmond has dementia experts on their staff. [name removed] is their memory care advisor and admissions coordinator and she is so easy to work with. she helped us get our loved one in an assessment and move in the next day. Everyone from the cook to programming to nurses have been so nice. We are so grateful to know our loved one is being cared for daily by the amazing staff.

NANCY P

Memory Care

January 8, 2025

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Employment Experience

I was fortunate enough to to go through the hiring process with Arden Courts as one of my clients obtained employment. From the application to the training process was so smooth, welcoming and professional. My client has been very successful at his job due to the director, his supervisor and the staff. This is a great place to work. They are caring and understanding.

John W

Memory Care

Family/friend

October 29, 2024

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Great place

My family member was the happiest he had been in years after we moved him in. The have a very large military men population which is great. They have programs just for them which is very refreshing.as most places don't have many men related activities.

Anonymous

Memory Care

Family/friend

September 6, 2024

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Review for Arden Courts Richmond

We had a very good experience there. I would recommend to others. It's very nice.

Anonymous

Memory Care

Family/friend

August 13, 2024

3.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
4.0
Value for Cost
5.0
Care Services
3.0
Activities
5.0
Staff
3.0
Meals & Dining
3.0

Review for Arden Courts Richmond

Check all your community options and select what you feel comfortable with. Biggest concerns- not immediate help when needed. Overall communication between staff to staff and staff to me.

Arden Courts Richmond

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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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