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The Villas at Canterfield

815 Atlanta Highway, Cumming, GA 30040

For pricing & availability:
(866) 374-4058
9.1
Review score
74 reviews
Add review
9.1
Review score
74 reviews
  • 5 star
    51%
  • 4 star
    30%
  • 3 star
    8%
  • 2 star
    4%
  • 1 star
    7%
See all reviews
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The Villas at Canterfield
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The Villas at Canterfield
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Anonymous

Child of resident/client

5.0 out of 5 stars

Friendly Staff

I would actually give it all 5. So far it has been a good experience with having both parents there & the staff is so good with both of them & their different issues. We would definitely recommend this community to other families based on the experience so far.

Read all reviews

The Villas at Canterfield

The Villas at Canterfield is a senior living community located in a quiet, upscale and unique neighborhood in Cumming, Georgia which is in Forsyth County. It was planned for convenience and offers a luxury home atmosphere with a world class standard of living. The community has spacious, gracefully appointed personalized care homes and independent living villas, allowing the residents to view the landscaped property filled with greenery. In fact, it is designed to offer comfort, tranquility, safety, dignity and meaningful social interaction as well as independent living.

The Villas at Canterfield senior living offer the highest quality care to those suffering from memory loss related conditions. It offers the best community living environment tailored to fit the individual needs of the residents, and serve their respective families with empathy and respect. It boasts a team of experts that have developed residentially-centered programs specifically for individuals with Alzheimer's disease, dementia, Levy body and other types of memory problems. The caring team is passionate about building special relationship with each memory care resident and they always serve them with dignity and self-worth that they deserve.

This senior living accommodates both short-term and long-term stays. In fact, the dedicated nurses provide...

Senior living options offered

  • Assisted Living
  • Memory Care
  • Independent Living

The Villas at Canterfield

Pricing

Total monthly costs depend on room type, select services, and the level of care needed

Base fees by care type

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*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Reviews

for The Villas at Canterfield

9.1 out of 10
Review Score74 reviewsWrite a review
Overall Experience
4.1
Cleanliness
4.2
Friendliness
4.4
Care Services
4.2
Staff
4.5
Meals & Dining
3.5
Activities
4.2
Value for Cost
4.0

A Place for Mom has scored The Villas at Canterfield with 9.1 out of 10 using our proprietary review score based on 8 reviews in the last 2 years. Over all time, The Villas at Canterfield has 74 reviews with an average "overall experience" of 4.1 out of 5.

Filters

1-20 of 74 reviews

Last Updated: 7/30/25

Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review

A Place For Mom has verified the person writing the review and their connection to the community.

Jane S

Independent Living

Family/friend

July 30, 2025

1.0 out of 5 stars
Cleanliness
3.0
Friendliness
1.0
Value for Cost
1.0
Care Services
1.0
Activities
4.0
Staff
1.0
Meals & Dining
1.0

Look elsewhere

This place could be great, but it is obvious that the owners do not care about senior citizens. The food is terrible and the residents keep complaining but nothing changes but instead grows worse. They allow teens to use the pool and exercise room, which causes the residents to stay away. There is a lack of caring response when complaints are brought up.

Anonymous

Memory Care

Family/friend

May 27, 2025

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Friendly Staff

I would actually give it all 5. So far it has been a good experience with having both parents there & the staff is so good with both of them & their different issues. We would definitely recommend this community to other families based on the experience so far.

Anonymous

Independent Living

Family/friend

May 7, 2025

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
4.0

Feels Like Home

It is arranged and decorated like a home, so it feels warmer and less institutional. You are greeted by a staff person, there are snacks and beverages in the foyer area, music always playing, and a piano on the balcony.

daughter of current resident

Independent Living

Family/friend

April 4, 2025

4.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
3.0
Care Services
5.0
Activities
4.0
Staff
5.0
Meals & Dining
2.0

Honest but fair review of the facility

The only continual problem/issue is with the dining room. That is either due to the quality /quantity of the food, or the way the staff is trying to make them sit at tables which makes them feel like children . Some of the outings, especially the ones to the larger grocery stores, are only for one hour. That is a very short timeframe for elderly people that do not walk quickly and also have a vision problem. The only other issue that I have noted, is there is no outside common ground. The pool is completely encased with no access to a sundeck and the only outside seating is in the circular driveway. The facility is always very clean and the staff are always very friendly. There does seem to be a continual issue with one of the elevators, which seems to continually not be working. They also seem to have an issue with the fire alarm going off during the night.

Anonymous

Independent Living

Family/friend

March 18, 2025

4.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
5.0
Value for Cost
3.0
Care Services
4.0
Activities
5.0

Villas at Canterfield

I honestly didn't see any others in Ga. Just one in Tn. There were a lot of activities, the pool, being able to eat lunch at anytime you want...,friendly people but I didn't like having to park under the building and then go up the elevator...

Anne M

Memory Care

Family/friend

February 24, 2025

5.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Smooth Transition

We have had a wonderful experience with The Villas at Canterfield. The staff knows all the residents by name and are very friendly and helpful. We have been very pleased with the care our mother is getting. My friend who is a hospice nurse and had patients at VAC spoke very highly of the facility and staff.

Shocked

Assisted Living

Family/friend

February 14, 2025

2.0 out of 5 stars
Cleanliness
1.0
Friendliness
4.0
Value for Cost
1.0
Care Services
4.0
Activities
3.0
Staff
4.0
Meals & Dining
1.0

Rapidly declining

We chose Canterfield Assisted Living because of the location and previous recommendations. I regrettably did not tour in person before moving my mother in, but her room seemed fine. However, with each subsequent visit, I noticed s decline in housekeeping and maintenance (which was not good to begin with). It took months to get a burned out ceiling lightbulb replaced. The dog waste in the small courtyard was never collected. And once we noticed dog waste in the hallway that remained for more than 24 hours. My mother frequently complained about the food, which was indeed barely edible. The dining room floor was usually covered with crumbs (even first thing in the morning), and tabletops were not cleaned. Her room had not been cleaned in weeks by time I last visited, and the odor of urine (from neighboring rooms) was strong in the hallway. I immediately moved her.

Anonymous

Assisted Living

Family/friend

October 30, 2024

4.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
5.0
Value for Cost
5.0
Care Services
4.0
Activities
5.0
Staff
5.0
Meals & Dining
4.0

Review for The Villas at Canterfield

Activities are incredible! The caregivers are great, but it seems understaffed. Housekeeping needs to be more often. Communication with/from administrators needs improvement. More employees needed in maintenance. The décor is terribly outdated and tired. But my family member likes it there, and she is safe there. That's all that really matters.

Anonymous

Assisted Living

Family/friend

October 10, 2024

4.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
5.0
Value for Cost
4.0
Care Services
4.0
Activities
3.0
Staff
4.0
Meals & Dining
3.0

Review for The Villas at Canterfield

I like them but if I had known before we committed that the Wi-Fi would not permit a captel telephone we would have gone somewhere else. This has had a huge impact on our lives. We picked this community because it was close to my home.

Anonymous

Independent Living

Family/friend

September 26, 2024

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
4.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
4.0

Best Independant Living Facility!

What we like the most about The Villas is their outdoor space and gathering space with the fireplace, sofas, and TV under the arbor. Based on the experience we have had so far, we would absolutely recommend them to other families!

Anonymous

Assisted Living

Family/friend

September 11, 2024

1.0 out of 5 stars
Verified Review
Cleanliness
3.0
Friendliness
4.0
Value for Cost
1.0
Care Services
1.0
Activities
4.0
Staff
4.0
Meals & Dining
1.0

Do not recommend

The Villas at Canterfield need to invest their time and energy in hiring, training and supervising their staff. We ended up moving our parents to a private residence. I do not recommend this facility.

Anonymous

Independent Living

Family/friend

September 10, 2024

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
4.0
Activities
5.0
Staff
5.0
Meals & Dining
4.0

nice community

What we like the most about the community is the people and based on the experience we have had so far, we would recommend The Villas at Canterfield community to other families.

Anonymous

Independent Living

Family/friend

May 29, 2024

4.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
4.0
Care Services
5.0
Activities
4.0
Staff
5.0
Meals & Dining
2.0

Our Experience

My loved one is currently a resident at The Villas at Canterfield. The food would have had a higher rating , but my loved one has been saying repeatedly that the quality of the food has changed drastically since she first moved in. Apparently, it is a recurring theme every month when they have their meeting.

Anonymous

Independent Living

Family/friend

May 21, 2024

4.0 out of 5 stars
Verified Review
Cleanliness
2.0
Friendliness
4.0
Value for Cost
3.0
Care Services
4.0
Activities
4.0
Staff
3.0
Meals & Dining
3.0

Our Experience

The food in the Independent living building is very good and there are a lot of choices. The food on the Assisted living side is fair. The staff in both buildings are nice. The cleaning crew needs to be more attentive. As my mom moved from independent to assisted living, the communication on that process was lacking. I would recommend the independent living, but the jury is still out on my recommendation for the assisted living side. I just don't think that there is enough staff in assisted living.

Margaret

Assisted Living

Resident/client

February 22, 2024

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Review for The Villas at Canterfield

It's not perfect but there's nowhere else I'd rather be. We picked this community because we put down a deposit. My daughter wanted to move in. She went with me when I took the tour.

Anonymous

Assisted Living

Family/friend

December 8, 2023

5.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

A Good Choice.

My family member is happy there. I thought that the unit would be tidied up daily, and it is not.. Good physical therapy on site and PA is on site weekly. I have not eaten there, but my family member is satisfied. I would definitely recommend this community to other families based on the experience so far.

Anonymous

Assisted Living

Family/friend

November 29, 2023

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Highly Recommended

My loved one is currently a resident at The Villas at Canterfield and everything has been great for her at this facility so far. The cleanliness and friendliness are great. The staff, care services meals and value for cost are also great. We've had no issues to this point. I would highly recommend The Villas at Canterfield to others.

Anonymous

Assisted Living

Family/friend

November 21, 2023

5.0 out of 5 stars
Verified Review
Cleanliness
3.0
Friendliness
5.0
Value for Cost
5.0
Care Services
4.0
Activities
3.0
Staff
5.0
Meals & Dining
4.0

Tough choices, great outcome.

Question 2: it's not that the place is dirty it's that it's showing its age. Carpets are quite stained and walls pretty dinged up. All of this is normal wear and tear. I would recommend a more modern color pallet going into the future. Other places I saw were a little more tidy and new but villa provided more room square footage. Question 6: We are new to assisted living. My mom was in independent before for 4 years. She is used to more mind games and competition. She misses intellectual stimulation. She is quite unhappy there. She doesn't think she belongs there. Management helped me to understand that this is a normal reaction to age progression. I am very satisfied with the choice for my mom

elisa

Independent Living

Family/friend

November 8, 2023

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
4.0
Care Services
5.0
Activities
4.0
Staff
5.0
Meals & Dining
4.0

A Positive Independent Living Experience.

With the meals and dining service - the hours seem to change without notification. What our family likes the most about The Villas at Canterfield is the luxury of the Villa, the fireplace, the garage, the gazebo & the grounds, the pool, cards with friends. Based on the experience we have had so far, we would absolutely recommend this community to other families

Anonymous

Assisted Living

Family/friend

October 5, 2023

3.0 out of 5 stars
Verified Review
Cleanliness
3.0
Friendliness
4.0
Value for Cost
2.0
Care Services
4.0
Activities
3.0
Staff
4.0
Meals & Dining
2.0

Review for The Villas at Canterfield

I feel like they have had some staffing issues for several weeks. According to A Place for Mom, The Villas at Canterfield was highly rated. They should be making some improvements.

The Villas at Canterfield

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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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