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Wellington Manor Jackson

911 Old Humboldt Rd, Jackson, TN 38305

For pricing & availability:
(866) 374-4058
9.3
Review score
47 reviews
Add review
9.3
Review score
47 reviews
  • 5 star
    77%
  • 4 star
    11%
  • 3 star
    4%
  • 2 star
    2%
  • 1 star
    6%
See all reviews
8.7
Review score
1532 reviews
36 facilities
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Wellington Manor Jackson
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Wellington Manor Jackson
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Anonymous

Child of resident/client

4.0 out of 5 stars

Wellington Manor Jackson

My experience with Wellington Manner while Mom was there was good. The staff was always willing to try to accommodate mom's needs.

Read all reviews

Wellington Manor Jackson

Wellington Manor Jackson is located in the quiet suburb of Jackson, Tennessee. Residents enjoy a maintenance-free lifestyle with well-appointed apartments and lots of opportunities for fun and activity. The well-manicured grounds also feature a secure outdoor courtyard, paved walking paths, and community gardens for residents with a green thumb. Three chef-prepared meals are served daily with assistance from the care staff, in either the main dining room or in one of the private dining areas.

Senior living options offered

  • Assisted Living
  • Memory Care

Wellington Manor Jackson

Pricing

Total monthly costs depend on room type, select services, and the level of care needed

Base fees by care type

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*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Reviews

for Wellington Manor Jackson

9.3 out of 10
Review Score47 reviewsWrite a review
Overall Experience
4.5
Cleanliness
4.7
Friendliness
4.8
Care Services
4.6
Staff
4.7
Meals & Dining
4.4
Activities
4.6
Value for Cost
4.5

A Place for Mom has scored Wellington Manor Jackson with 9.3 out of 10 using our proprietary review score based on 16 reviews in the last 2 years. Over all time, Wellington Manor Jackson has 47 reviews with an average "overall experience" of 4.5 out of 5.

Filters

1-20 of 47 reviews

Last Updated: 8/11/25

Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review

A Place For Mom has verified the person writing the review and their connection to the community.

Anonymous

Assisted Living

Family/friend

August 11, 2025

4.0 out of 5 stars
Verified Review

Wellington Manor Jackson

My experience with Wellington Manner while Mom was there was good. The staff was always willing to try to accommodate mom's needs.

Anonymous

Memory Care

Family/friend

June 3, 2025

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Highly recommend

Me and my dad both agree they did great job with what we had to work with we would give them a 5 on everything my dad was up they're more then I was he said he was well pleased. The process of transitioning over to their facility was smooth my dad said the food was good he had alit of financial obstacles we had to manage and they helped him with that.

Heather P

Assisted Living

Family/friend

June 3, 2025

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

A God send!

5 for everything. Wellington Manor has been a God Send to us. Staff is very nice and experienced. At my mom's previous senior living, she was no longer bathing. The previous place would just ask her if she wanted help bathing, if course she would say NO because she has dementia and doesn't know what she is saying, so they just allowed her to have BO and be unclean. At Wellington, they always make sure ahead of time is bathed and cleaned at least once a week, whether she wants to or not. I don't know how they are able to convince her, but they do!

Debi N

Assisted Living

Family/friend

May 28, 2025

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Highly recommend

We would rank 1-8 a 5. We are very happy with the care my mom is getting. They are very accommodating with my mother. They deliver to her three meals a day to her room because my mother does not feel like going out to the dining area and socializing. I have no complains and would highly recommend Wellington.

Anonymous

Assisted Living

Family/friend

May 27, 2025

3.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
4.0
Value for Cost
3.0
Care Services
4.0
Activities
3.0
Staff
4.0
Meals & Dining
3.0

Our families experience

What we like the most about Wellington Manor is the level of care seems to be satisfactory. Staff is friendly. What they could improve on would be food and activities such as movie night and maybe occasional music. Recommendations made by our family member.

Sandra M

Memory Care

Family/friend

April 10, 2025

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Great facility

I would highly recommend this facility. The staff is amazing. Residents are happy, well cared for, with a variety of great activities to keep them stimulated. The meals are very tasteful. We have been blessed to have my mom living at Wellington Manor Jackson. Thank you for all you do for the residents.

Marie A

Assisted Living

April 10, 2025

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Caring staff and wonderful residents

Wonderful staff that truly care for the residents, engaging activities that the residents enjoy, variety of meals and snacks that satisfy every palette. Would highly recommend to anyone needing assisted living or memory care for their loved one.

Anonymous A

Assisted Living

April 7, 2025

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Review of community

Wellington Manor of Jackson is a great community that allows each resident to receive the care that they each need in both the assisted living and the memory care. I would recommend the community to other families.

Linda

Assisted Living

Family/friend

April 7, 2025

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Amazing care

I would recommend this facility over and over again. My family member was placed here and was overjoyed with the care and love she received. I never had to worry about her care as I was always updated or informed if anything occurred. If she ever had to be sent out, I was called to ask how she was doing. They really care about their residents. She was never bored as their activities are always planned and they are always doing something. This place is a 10/10.

Anonymous A

Assisted Living

Family/friend

April 7, 2025

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Great Community

The best senior living facility in Jackson. They always have great activities going. Great staff that is always friendly! The facility is always clean and the food is top notch. I’m so grateful that my family member is always taken care of.

Anonymous

Assisted Living

Family/friend

April 4, 2025

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
4.0
Activities
4.0
Staff
5.0
Meals & Dining
4.0

Review for Wellington Manor Jackson

This is an amazing place! I'm so glad [name removed] helped me find it. Your service was a blessing

Anonymous

Assisted Living

Family/friend

April 4, 2025

1.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
4.0
Value for Cost
1.0
Care Services
1.0
Activities
5.0
Staff
1.0

Review for Wellington Manor Jackson

They were having problems with hiring people and keeping them. The staff always polite and explained situations that according to the new ownership.

Anonymous

Assisted Living

Family/friend

March 25, 2025

1.0 out of 5 stars
Verified Review
Cleanliness
1.0
Friendliness
1.0
Value for Cost
1.0
Care Services
1.0
Activities
1.0
Staff
1.0
Meals & Dining
1.0

Review for Wellington Manor Jackson

There is not a nurse on duty 24 hours a day, periods of the day patients are left with untrained caregivers. If you inquiry about a matter, it takes asking management 3 times (months) before you get an answer. Staff turnover is very high. Facility has caller ID and staff choose the calls they wish to answer. Staff never calls you back when messages are left. Residents are hand picked for activities to be photographed for Facebook page. Facility is small and residents get a private room, just may not come with toilet paper.

Anonymous

Assisted Living

Family/friend

March 14, 2025

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Kind and caring staff

I highly recommend the facility. They are very kind and gentle with the clients. Very attentive to each individuals needs. The clients are kept busy during the day. All are encouraged to join in activities. It is always very clean The administration is available 24 hours a day. I have a cell number for the executive director. I had to use it recently at 9:30pm and it was answered immediately.

Samantha Ann Smith

Memory Care

Family/friend

January 12, 2025

5.0 out of 5 stars
Cleanliness
4.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
4.0

Survey

They love their residents and work at creating a bond both between the resident and their loved ones. I know if I express any concerns for my dad I can go and talk to the staff and they are quick to help me. I love all the staff and their dedication.

Janet

Assisted Living

Family/friend

January 10, 2025

4.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
3.0

Lovely home for your loved ones

My mom’s favorite thing about Wellington Manor Jackson is her room. She has her own thermostat which means her room is just as warm as she likes. There are activities planned for each day and she participles and usually will win a prize. There is an exercise class daily that she enjoys. The table where she eats her meals seats four and she has these three ladies eating each meal with her. Mom has made friends, we can both vouch that the staff is extremely kind and helpful. There is a beautician and a manicurist that come in to offer their services to the residence and their prices are compatible to the going rates. The only complaint she has is that her meals usually have a fried item and she tries not to eat fried foods. Mom has been at Wellington Manor since the last week of November and she says they have had some turn over with the chef position during her time there. Her room has a small fridge, microwave, counter with a cabinet over it, so she does have some of her favorite foods

Anonymous

Assisted Living

Family/friend

September 16, 2024

4.0 out of 5 stars
Verified Review

They are short handed all of the time. They do not have the time to give you the attention you may need. Solstice is not right for us, but might be for someone else.

Debi N

Assisted Living

Family/friend

August 28, 2024

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Very attentive

Wellington Manor has been very good for my mom. The staff is polite, attentive and caring. When my mom has an issue and needs help, someone comes to her aid in a timely manner. The staff is wonderful. The facility is clean and organized. I would highly recommend Wellington Manor.

Linda MG

Memory Care

Family/friend

June 5, 2024

3.0 out of 5 stars
Cleanliness
4.0
Friendliness
5.0
Value for Cost
5.0
Care Services
3.0
Activities
4.0
Staff
4.0
Meals & Dining
4.0

A Good Alternative

Mom is looked after and well fed. It’s not the same as having her at home, but it works well. My only complaints are about cosmetic things. They don’t make suggestions about clothes options so she is often mismatched. They are not careful about returning laundered items to the correct owner, so she’s missing clothes and has several pieces that are not hers. They supervise her showers but don’t ensure her hair is properly washed or rinsed—so it looks a mess most days. However, I don’t worry about her happiness. She’s very happy with her new friends. Her health has improved from the interactions with others. It seems like she believes she works there. I pick my battles, but I do wish they cared for her personal hygiene and care like I did. It’s a good choice and value for the area.

Brenda S

Assisted Living

Family/friend

May 1, 2024

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

American House visit

I visited my brother in late March at American House and was pleasantly pleased at the beautiful surroundings and how nice the staff was. Most of all, my brother was very happy. For all of us this was the most important because this was the first time he would be semi-confined to one area. It has worked very well for him and I highly recommend this place. Thank you.

Wellington Manor Jackson

Neighborhoods

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Map of the neighborhood around Wellington Manor Jackson

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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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