Affordable Family Care Services, Inc.

The caregivers have been an excellent fit for my wife and I the scheduling has been outstanding: keeping us informed, if the caregiver is going to be delayed for example.

With the 1st phone call and then initial visit to access our needs for my mother could not have smoother. It was a stressful time with mom’s health declining and family having to make decisions for a mother who had always taken care of us… Intake nurse accessed our needs and was accommodating to make sure she got the correct person to assist in Mom ‘s care. Would I recommend this company to someone else. You bet. thank you Affordable Family Care for helping our family and meeting our needs.

Affordable Family Care is top notch. Detailed first visit with a nurse to determine what level of care was needed. Scheduling team was always available and happy to help. Our caregiver was the best. While we only needed services a couple of months, they were always flexible and reliable. Will definitely call them first if we need them again.

Professional and attentive office and caregiver staff. Their minimum hours required per week is 20, so keep that in mind when looking. I highly recommend this home care service to others looking.

I definitely would recommend this company. They have been with my sister 24-7 since June. We only had a problem with one caregiver. All the other ones have been very good and caring. They have been very helpful and encouraging to my sister.

The caregivers have all had a genuine interest in my mom. I have always received a positive and rapid response from the administrators if a concern arises. They are affordable and the reviews were good.

I recently hired AFCSNC-Raleigh to give me respite from daily care of an elderly, disabled family member. Two months into the service, I have come to appreciate the professional reliability of this group. Their understanding and compassion for people who care for others is comforting. My situation, or plight, was that I needed a helper to care for my brother in the afternoon, so I could leave the house to conduct necessary business and errands. AFCSNC-Raleigh brought that help to me within just a few days of inquiring about their services. They did a good job of matching my brother with an aide that he truly relates to, and finds his company enjoyable. Once or twice, I had to request a change in scheduling, and the office manager was able to accommodate me. All of my communications with the office staff have been immediate in response and helpful in resolving matters. I am really impressed by that. In my initial search for a home-care provider, AFCSNC was the most affordable.

Good experience, no complaints. Good cleanliness. No issues. Staff members is friendly and good with my mom. Quality of care seems good, she takes a lot of time helping my mom get dressed and ready for the day. Meals and dining have been good, it always takes some time to sort through, but I think she's been willing to listen to my moms needs. Activities have been good, I wish my mom got more exercise but I think the staff member does what she can to get her to get up and move it out. The value for the cost seems good. I have no complaints.

The staff at Affordable Family Care have been extremely helpful to us in establishing and maintaining in-home care for my Mom. The caregiver they have provided consistently goes above and beyond her required responsibilities and has become a part of our family and a good friend to my mother.

My mother has dementia. I called and set up a caregiver to come out to spend time with her 3x a week. I need someone to be a companion as well as help with medication, nutrition (meals) and interaction with my mother to help her stay alert. The first caregiver was nice but not a great fit. After calling and speaking with AFCS again, they sent someone who has been a great fit! I appreciate AFCS listening to my concerns and are willing to continue to work with me. This company is compassionate, they have very clear communication between me and the caregiver. The caregiver is professional, kind and accepting each day may be different. My mother is much improved. The home is complicated with someone else present during the day and she has the skills to navigate around him and engage with him when necessary. I am very pleased with every aspect of my experience with AFCS. I highly recommend them and have given their name to friends who may be needing someone in the future.

We had many caregivers for the year and a half that my father was ill. We finally got it right when we hired AFCS! They were very responsive and listened to our needs and provided a wonderful caregiver that was a perfect match to our needs. She was excellent at communicating and did all of the required tasks and got along with my Dad really well.

Affordable Family Care Services was one of the only agencies that answered on the weekend. Their nurse came out to do the visit the same day. She was very kind and helped us get through the mess of my grandparents coming from a rehab. You can tell she loved what she does, she was able to answer questions and if she couldn’t answer them she called someone who could. We were told that we may have to wait to get coverage for my grandparents but they started the very next day. The caregiver was nice and knew exactly what she was doing. She helped with their baths, and giving them meals. They loved her coming on and making breakfast. I’ve recommended them so many times!

We have had great service by caring individuals. The three care givers we have worked with have had experience and are so willing to perform tasks needing done. They are friendly, caring and willing to assist where needed.

Mom fell an fractured her skull on Thursday and was hospitalized for 3 days. She had been taking care of dad, who has Alzheimer’s. It was immediately clear that we were going to need help. My brother and I both work and have families so we contacted Affordable Family Care. We had a phone interview with an available care giver and she was a perfect fit. We now have full time care givers and my parents are extremely happy with their care.

I found Affordable through A Place For Mom. All the ones they suggested responded to my inquiries but Affordable was the only one that listened to what we (my mom and I) needed and then helped tailor a program to fit those exact needs. All the other places were simply here is our min hours.,.here is our price ....take it or leave it. The caretaker ([name removed]) they sent was very good and developed a bond with my mom. She even came to the funeral service when my mom passed! The support staff especially [name removed] (director of this branch() was fantastic! If I had a question (even outside of regular business hours) it was always answered quickly.

The professionalism and genuine concern of the staff and more especially the caregivers we had 24 hours a day 7 days a week was the best it could possibly be. The sensitivity to our needs and selection process to select the right caregivers for us was exceptional. The two caregivers we had for the entire time were so very special. Both were loving, caring, gentle and dedicated ladies. Within hours of their arrival in our home we came to love them and appreciate so much the obvious fact that what they do is not just a job to them it's a calling to serve. It was our pleasure and indeed honor to have these ladies in our home and in essence be a part of our family for the weeks they were needed. I know that God blesses them in the comfort they bring others and your company is truly a blessing to a community of people who need professional care in a critical time of need. I pray God will continue to bless your mission to help others

Our experience with the team of care givers and director [name removed] has been wonderful. They are consistent, compassionate and have accommodated the needs of my Dad, even extending care for his dog. I recently made an emergency request for round the clock care and Allie had it covered immediately. We are very grateful to [name removed] and her team.

Affordable Family Care has gone above and beyond for me multiple times. The office staff is wonderful; they even came to my home to help before I was matched with a regular aide. My aide, Danielle, is prompt, reliable, enterprising, and terrific company. I couldn't ask for more. This agency is far superior in every way to the one I used previously.

Affordable Family Care Services took care of my loved one and the entire team was a pleasure to work with. They took all of the stress off of us as the family. We never had to worry if our mom would be left alone or not taken care of. Our caregiver did amazing care and always went above and beyond for us and our mom. When the normal caregiver couldn’t make it the office team sent a replacement in a very quick manner who did just as amazing as our normal caregiver would of done. Affordable Family Care Service is a 10/10 company and you can’t go wrong with them, I recommend them to everyone who is looking for care, I honestly don’t know what we would’ve done without them!

This company has made a tremendous positive impact on my mother’s quality of life. We contemplated a facility, but I’m so thankful we decided to use this company. .