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9.3
Review Score
1500 Pinecroft Rd Suite 235, Greensboro, NC 27407
With the 1st phone call and then initial visit to access our needs for my mother could not have smoother. It was a stressful time with mom’s health declining and family having to make decisions for a mother...
Hands on Care and Companion Services Fully Insured Licensed by the Department of Health and Human Services Division of Health Services Regulation Low Price Guarantee Covering 9 counties out the Greensboro office: Gilford, Randolph, Moore, Davidson, Forsyth, Stokes, Davie, Rowan, and Montgomery
114 Windchime CT, Raleigh, NC 27615
We ended up placing her in Memory care at Cadence in Wake Forest. She was there for 5 months before the Lord took her home. I believe Cadence did the best they could. It was a clean environment and lots of...
Licensed for Hands on Care and Companion Services Fully Insured Licensed by the Department of Health and Human Services Division of Health Services Regulation Covering 14 counties out the Raleigh office: Wake, Alamance, Durham, Orange, Chatham, Vance, Person, Granville, Nash, Johnson, Lee,...
1538-A Union Rd, Gastonia, NC 28054
Review Score
107 reviewsOut of 10
5 star
69%
4 star
25%
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A Place for Mom has scored Affordable Family Care Services, Inc. with 9.3 out of 10 using our proprietary review score based on 26 reviews in the last 2 years. Over all time, Affordable Family Care Services, Inc. has 107 reviews with an average "overall experience" of 4.4 out of 5.
We left Affordable Family Care Services in July 2023. I will suffice to say I would NOT recommend them. By law, they are supposed to do in home visits every 90 days. Never completed for my mom in the 11 months we were with them. Quality/oversight would be the main improvement. I know it's a difficult area to hire folks but they had lots of turnover and drama amongst caregivers & in house staff.
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We used them for a year and a half had 3 good care givers but also had care givers that talked nasty to my dad had care givers that were consistently late 20 minutes or more had done where the cos were looking for them had some that they brought boyfriends with them. Then they dropped us do to how far out my parents lived and left me to try to find more care givers when I lived 3 hours away.
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Had a lot of no shows for the caretaker without notification.
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For the most part, the agency did a pretty good job but not as good as I had hoped. The first visit the caretaker didn't show up on time but after speaking to the agency that was resolved quickly and never happened again. We had one specific caregiver that we really liked and the agency allowed us to keep her for the remaining time we had. They were professional and did what they were asked.
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They couldn't provide a consistent caregiver even though we discussed it during the interview process, I'm surprised they still list us as clients for this survey since we dropped them after the 2nd week of service, and its been over a yr since having them here to help with mom
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All but (1) week end was absolutely horrible. Will never use them again!! 1 of these 3 caregivers that stayed with mom was "SUPER" . The other two, well, I will leave it alone. Very bad experience. I do not recommend their services to anyone.
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The company makes promises they can’t keep. Very disappointed with their services. They claim to have certified Nursing Assistants yet most of the folks we had either had back problems or wrist problems and would tell us they couldn’t do certain things. I would not recommend this company.
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There are 3 total Affordable Family Care Services, Inc. Facilities.
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