8.9
Review Score
15-00 River Rd, Fair Lawn, NJ 07410
My mother moved to The Chelsea at Fair Lawn after having lived for two years at a residence that was having issues with their administration and staff and this was was affecting her quality of life. She has...
513 Lafayette Road, Sparta, NJ 07871
The Chelsea is a very friendly and warm place. The staff is great. My mom complains about the food but I have not personally tasted it. The activity director tries to run trips and do fun things. I have been...
9 Gerhard Rd, Plainview, NY 11803
The front desk staff - specifically [name removed] - simply amazing! Facility is spotless and physical therapy is great! Where they could do better -Three things: Quicker response from maintenance issues,...
The Residences By Chelsea Senior Living, located in the vibrant Long Island community of Plainview, offers lifestyle choices for independent seniors more closely associated with a luxury hotel. With indoor and outdoor pools, a fully equipped gym, restaurant-style dining and a Concierge,...
260 Maple Avenue, Rockville Centre, NY 11570
Very caring staff, they listen to and work on nuanced concerns. Very good amount of aides always available. Improve meals-difficult to quantify as Mom said too salty but her taste sense is probably not what...
1 Meadow Lane, Yaphank, NY 11980
It is clean and well maintained. Have had multiple medication mistakes with incorrect medication being given to mom. After multiple weeks of no response from the staff and executive director, I went to the...
UNDER CONSTRUCTION FOR COMPLETION IN 2020Located in Yaphank, Long Island, New York, The Chelsea At Brookhaven offers personalized Assisted Living in studio and one-bedroom apartments. Our Country Cottage provides a safe, pleasant, and supportive environment for residents with Alzheimer’s and...
715 Dobbs Ferry Road, Greenburgh, NY 10607
My mom was only there for 3 weeks. She fell and hit her head, was in the hospital for 12 days then a month in rehab. She never went back to The Chelsea. She has been in her own home with 24/7 care. I think...
150 Sunnyside Boulevard, Plainview, NY 11803
[name removed] didn't want to be placed for any period of time or for any reason, so no matter what he was not a happy camper. I found the facility to be very clean. The staff was friendly and helpful. I...
Somerset Gardens Senior Living of Plainview, conveniently located off the Long Island Expressway, offers personalized assisted living in a warm and caring environment supervised 24 hours a day. Our elegant apartments and dedicated staff ensure that each resident enjoys the comforts of home....
620 Pascack Road, Township of Washington, NJ 07676
My parents were at [name removed] in Norwood New Jersey for almost 2 years and we moved them out because poor quality of the administration specifically the Director. They've only been at Chelsea for two...
MODEL APARMENTS NOW AVAILABLE!The Chelsea at Washington Township will be the crème de la crème of Assisted Living and Memory Care. Residents will be supported by Chelsea’s highly skilled and experienced staff in a lavish setting.The community will be located on historic Pascack Road, just steps...
620 Pascack Road, Township of Washington, NJ 07676
My parents were at [name removed] in Norwood New Jersey for almost 2 years and we moved them out because poor quality of the administration specifically the Director. They've only been at Chelsea for two...
MODEL APARMENTS NOW AVAILABLE!The Chelsea at Washington Township will be the crème de la crème of Assisted Living and Memory Care. Residents will be supported by Chelsea’s highly skilled and experienced staff in a lavish setting.The community will be located on historic Pascack Road, just steps...
515 Shrewsbury Ave, Shrewsbury, NJ 07702
Overall my experience with the staff has been positive. Most of the staff have been wonderful. My mom is in memory care and now hospice. Hospice staff have been very supportive and caring. My biggest issue...
Located in vibrant Shrewsbury, Monmouth County, The Chelsea At Shrewsbury offers personalized Assisted Living in studio, one and two-bedroom apartments. Our Country Cottage provides a safe, pleasant and supportive environment for residents with Alzheimer’s and other memory impairments. Our...
269 N Main St, New City, NY 10956
They are all 5 except of course we wish is was less expensive. But it is a great place. It is more than just clean. It is a lovely yet comfortable environment which is what we initially thought about it...
Now Open! Atria New City, in Clarkstown, is a vibrant community designed to help older people enjoy the benefits of an active lifestyle – and experience greater well-being. Conveniently located in a residential neighborhood near Main Street, the community will offer what you are looking for in...
52 County Road 520, Morganville, NJ 07751
I would recommend The Chelsea of Marlboro if you are looking for a place for your loved one. I researched many places for my dad before I chose Chelsea of Marlboro. My dad has been there now for [dates...
A life of sophistication awaits at The Chelsea at Solana Marlboro. Located just minutes from Route 9 and Route 18, our community has easy access to many local amenities including shopping centers, restaurants, and entertainment venues. Our elegantly decorated community boasts a movie theater,...
316 South Avenue, Fanwood, NJ 07023
The Lofts at Fanwood is designed for 55+ Active Adults looking for high-end features and an abundance of space. The style of each apartment is different, but the size and number of the rooms are the same.
316 South Avenue, Fanwood, NJ 07023
The Lofts at Fanwood is designed for 55+ Active Adults looking for high-end features and an abundance of space. The style of each apartment is different, but the size and number of the rooms are the same.
Review Score
208 reviewsOut of 10
5 star
55%
4 star
34%
3 star
5%
2 star
1%
1 star
6%
A Place for Mom has scored Chelsea Senior Living with 8.9 out of 10 using our proprietary review score based on 64 reviews in the last 2 years. Over all time, Chelsea Senior Living has 208 reviews with an average "overall experience" of 4.4 out of 5.
The tour was nice and the community was very nice. This community was expensive. I wrote the cost and the service that was provided and I ranked all of the communities that I was interested in. It just is personally not my way to go. I had to find a middle ground to make the best living situation for my loved one.
The Chelsea at Brookhaven in Yaphank, NY
4.5
(16 reviews)
Overall, the facility is nice, the staff are friendly and kind, the community is close to my house, and I believe the staff are really trying. Financially, it's the biggest bang for your buck compared to other places we looked at. The staff are very receptive but the follow through isn't always there. They need to be more proactive. They need better communication with the families, especially now during COVID. There is a shortage of staff on the weekends.
4
5
4
5
4
Somerset Gardens Senior Living in Plainview, NY
4.1
(84 reviews)
My mom likes this community. She is please with the food. The staff is very caring and helpful. They need some improvements in activities. This is a clean community. I would recommend this to other families looking for good care.
4
5
3.5
2
3.5
Somerset Gardens Senior Living in Plainview, NY
4.1
(84 reviews)
So far it's been fabulous. We don't have any major complaints. It was a difficult transition, but she seems to be liking it now. She hates the food though. It's clean and the people are friendly enough.
3.5
3.5
3.5
3.5
3.5
Somerset Gardens Senior Living in Plainview, NY
4.1
(84 reviews)
I thought they knew how to take care of dementia residents but they don't. I would say if you have a loved one that needs Memory Care do not bring them here. They do not know how to care for residents in the memory care facility.The rest of Assisted living is probably great.
3
3
3
3
3
3
3
Somerset Gardens Senior Living in Plainview, NY
4.1
(84 reviews)
Yes the place looks like a hotel and very clean, food and food service very good. The problem is they are very understaffed and becoming dangerous(People falling etc..) You must keep calling them to get things done. The nursing center keeps losing staff and just not qualified.. They raised the fees incredibly as well after a year which I find immoral Everyone is pleasant enough but unfortunately, it seems they are understaffed.
5
4
4
2
2
2
2
The Chelsea at New City in New City, NY
4.2
(17 reviews)
My loved one had adjustment problems and we were concerned that it would present a problem with staff being able to handle them. After discussing this we were assured that there would be no problem and we thereafter agreed to move them to the facility. Unfortunately their assurances were false and the team failed my loved one. They sent them to the hospital numerous times, essentially for a time out, repeatedly, before they had me bring my loved one to a behavioral health unit in a local hospital, which was weeks later. It was terrible and they should've never told us they could handle my loved one because there was never any indication that they could have handled them once we signed and paid.
5
5
5
3
4
5
3
The Chelsea at New City in New City, NY
4.2
(17 reviews)
The Chelsea community itself is very beautiful, it is always extremely clean and the staff are wonderful - that we have not had a problem with. However the quality of the care could be improved, with assisted living we think there should be more assistance - especially for the cost and what they charge. There just needs to be more attention to detail and awareness regarding our loved ones care
The Chelsea at Sparta in Sparta, NJ
4.6
(15 reviews)
This was old and dated. It felt depressing. The community was renovated from a Howard Johnson to an assisted living community. They had very old and dated décor.
Somerset Gardens Senior Living in Plainview, NY
4.1
(84 reviews)
This community was not as warm and homey, or welcoming as what I was looking for. It was up to date and brand new it just did not have that feeling to it. The tour was very good at this community.
The Chelsea at Sparta in Sparta, NJ
4.6
(15 reviews)
Atria at New City is a beautiful, brand new facility that is everything a family could hope for. The attention to detail for residents shows a level of care that is obvious. However, make sure you ask for details about the level of medical care they will provide before you put down a deposit. We had put our deposit down and had begun to move furniture in to the apartment we thought we had secured for my father. It wasn’t until a week before he was supposed to move in, that Atria told us that he had medication and medical “red flags “they were concerned about. We were devastated to find out yesterday he would not be accepted into their facility. We had to remove furniture we had delivered and I needed to frantically find a new facility for my father. Atria is a “social model” that has specific guidelines we were unaware of for medical needs. Make sure you know in detail what the tier package you are buying into offers before you put a deposit down and get your hopes up.
5
5
5
3
5
3
4
The Chelsea at New City in New City, NY
4.2
(17 reviews)
I toured at Somerset Gardens, and I really liked the community overall. [Removed] was the sweetest lady, and the community was lovely. My only issue was that they removed the carpeting in the community because of spills, accidents, etc., and now the place lacks a bit of the homey, comfortable feel I think it would have otherwise. As a result, it is left looking a little institutional.
3
3
3
3
3
Somerset Gardens Senior Living in Plainview, NY
4.1
(84 reviews)
Things went well on our tour here, the staff were friendly and did a very good job showing us around the community and answering all our questions. My mom was only looking to come to the day care for a couple days a week for now so we felt it wasn't quite the fit for her.
3
3
3
3
3
Somerset Gardens Senior Living in Plainview, NY
4.1
(84 reviews)
This comes in second, not as convenient as [facility name], but like the facilities and rooms.
3
3
3
3
3
Somerset Gardens Senior Living in Plainview, NY
4.1
(84 reviews)
My mother was not accepted for their facility (memory care/assisted living) based on their assessment: reasons of risk/fall (she’s wheelchair bound - can’t stand or walk without assistance) safety awareness/level of confusion/impairing judgment. My mom currently has brain syndrome after suffering a fractured spine and broken hip while recovery from her FS and hospitalization, anesthesia, pain, suffering and past history of strokes. Medicare only allows 30 minutes of PT 6 days a week (not enough time at alll for somone who requires a higher level of therapy) she’s been confined to a wheelchair. I was extremely baffled by their decision, though that’s their policy. My visit was lengthy and transparent of her care.
The Chelsea at Greenburgh in Greenburgh, NY
4.1
(17 reviews)
We did not have a good experience with this community at all. It seemed like a nice enough place when we were looking into care options, but within a few hours of my loved one arriving he was left alone and allowed to fall twice. Based on this experience we could not recommend this place to anyone.
4
4
1
2
2
Somerset Gardens Senior Living in Plainview, NY
4.1
(84 reviews)
This is a rating for the assisted living floor. They do not know how to care for dementia patients. They sent my mother to the hospital in an ambulance every week during her three week stay here - for regular dementia behavior. After the 3rd time, she was so overmedicated and the hospital had to keep her for a week to regulate her medication. Somerset Gardens gave us no choice but to pay their gigantic fee for a 24 hour private aide, because she could not come home. As far as value, we signed up with a special deal, but overall the monthly fee seemed reasonable. A good value compared to private pay.
5
4
5
2
4
4
4
Somerset Gardens Senior Living in Plainview, NY
4.1
(84 reviews)
I moved my mom. I was not happy. I would give everything a 1. The overall experience was not good. Aides kept my mom's room a mess. Mom was in memory care and confined to a wheel chair. All aides were unfriendly and didn't care about my mom as a person. For several months before we left they only had one person in charge of memory care and she tried her best, but it was impossible for her to do everything. Aides didn't care about my mom. They over fed her and mom gained 40 lbs while in there care. Activity directors cared more about my mom than the aide's, but the activities were basically bingo and coloring. Costs were better than other places, but you get what you pay for and it wasn't good. The director presented herself as caring, and would listen to me complain, but was not able to maintain control over her very lazy staff.
1
1
1
1
1
1
1
Somerset Gardens Senior Living in Plainview, NY
4.1
(84 reviews)
Something this community could work on to improve the experience is simple - do not lie. We would not recommend this community to other families based on the experience we have had with Atria New City
3
2
2
1
2
2
1
The Chelsea at New City in New City, NY
4.2
(17 reviews)
I would not recommend Somerset Gardens to anyone. The place is a dump. I only had my dad there for a few months because the place was so gross. They promised the world and delivered nothing. Filthy.
Somerset Gardens Senior Living in Plainview, NY
4.1
(84 reviews)
There are 14 total Chelsea Senior Living Facilities.
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