Community Senior Life

For me, The Madison Village is an okay place to live. The staff is okay. Friendliness is okay. Meals could be better. And activities could be better.

We've been very happy with the facility. It doesn't look wonderful outside right now (windows/roof/fence) because of a tornado that went through the area (currently being fixed), but nothing on the inside reflects the damage. The maintenance guy has been great, too. The staff is so incredibly nice, always smiling and checking on folks whenever I'm there. I do wish they had more nurses, some work too many shifts at times, but I know there's a shortage everywhere. They always have beautiful, fresh flowers on the tables and in the lobby.

I like that it's a small community. They get to know their residents personally, and I believe they genuinely care about them. They've been responsive whenever I've had issues come up. So I really can't complain. The only area for improvement would be activities. I would like to see a little bit more in the afternoons between lunch and dinner in particular.

It is a good place. I would recommended them to a friend.The food is good. The room sizes are good. The main problem I have seen is in management. There is a lot of staff turn over. The staff I have worked with is good.

They are treating me well here at Elmcroft of Halcyon. It is very easy to communicate with Miss [Removed]. She is very. The staff members are very friendly and responsive to any questions or concerns that I have. It is a warm and homey place. I don't have a lot in common with a lot of the residents here. There are only seven men to socialize with that come into the dining room. Most of the residents here need more assistance than I do. I am recuperating, and once my driving privileges are restored it will be better. The transportation is on a schedule. It's on their schedule. They do provide activities for the residents to engage in, I don't really participate in the ones that they offer. The food is very good and they offer a good variety of choices. But after the meals there is not a lot of camaraderie here, they don't hang out in the common area. There is an outdoor area that I can go outside and get some fresh air. I would recommend this community to others.

I toured this community.The staff were nice and answered my questions for the care that is offered. They have a lot of different price ranges that we did not want. We did not see a menu, but the community is very clean. It is a two lever community that we did not want. We would recommend that families tour this community for the care of a loved one.

After looking at different options for my dad this facility had the most to offer in regards to the amount of care my father needed. He is settled in and seems happy. He interacts with the other residents and staff as best as he can. He enjoys the food to where he has put some weight on which is encouraging. The staff is great extremely friendly and personable. The community is in good shape very clean.

My tour of the Elmcroft of Halcyon went well. The place was very nice and clean, it was similar to the one that I actually chose. There was nothing wrong with the place, just not what we were looking for at the moment.

I took a tour of this community and thought that it was great. It is a little smaller than we would like, but it was nice. The people were very nice an attentive to answering our questions. We just didn't like the outdoors area that much. Also they did not allow pets and that is a big thing for my loved one.

He seems to like it so far. The only complaint we had is that when there was a fall, there were some miscommunications. Different family members were told different things. Other than that he seems pretty happy with it. He seems to enjoy the food, and the people are friendly. We haven't had any billing issues so far.

Although my mom is still adjusting I know in my heart that she is where she should be. Her biggest complaint is that she has to ask for any over the counter medicine she wants to take, ( ie: aleve, etc) it's not allowed in the residents apartments. Everyone has been very friendly and attentive. I know she is getting 3 healthy and tasty meals a day. When we were out shopping the other day and I called to tell them she would not make it back for lunch, they put her meal in her room so she wouldn't miss it. I give The Huntingdon at Homestead Village a ??

The main thing that we went to Elmcroft of Halcyon for was for mom to have care 24 hours a day. She falls a lot and needs a lot of special attention. They have definitely met our expectations. They are always there and take great care of her. There was one minor incident where they came in super early in the morning to get her laundry and then ended up mixing her clothes with another residents, which caused her some confusion, but that is the only issue we have had and it was a very minor one.

We use the independent senior living, and it would be nice to see more presence of the staff, and more open communication with the residents and to see them build more of a relationship with the residents. There are activities but not much urging or presence of the staff. We did have some holiday meals there, they were good. The outdoor living was a huge component, the others we saw were more institutional and dorm like. The town is great and it is in such a great location. They have front porches and courtyards, and they are willing to let people do as they please and change things in their rooms and they have a garden area too.

Over all very good, but did have a couple things come up that were questonable. While paying $2800.00, starting getting $2.00 a day "trey" changes showing up on the monthly invoice. When I asked about them I was told that they will deliver a "trey" of food to the residents room when they don't show up for meals at a cost of $2.00 per delivery. I thought this to be petty and was not informed of these charges on the front end. Other than that, the room A/C leaked condensate on the floor, slow to make the repair. My Mother loves the place, says the activities are great, Staff very friendly and caring. You can find something wrong with anything if you look hard enough, but Mom is very happy, that's the main reason she is still there.

VERY NICE FACILITY, SEEMS TO HAVE EVERYTHING YOU COULD NEED.

Very nice, clean, friendly atmosphere. The Director was professional, while very compassionate & warm. Felt secure in the Alzheimers wing, tenants were comfortable doing their own thing. Nice gated outdoor area for gardening, walking or relaxing.

I had a pleasant experience with this community, all of the staff where extra friendly and made sure to give my father and I a warm welcome. The property was very well maintained with lots of great features and amenities that we enjoyed. This just ended up not being the right fit for my father but overall everything was great during our visit.

I am pleased with the quick placement. I have no contact information, such as social worker assign, if any, telephone number or progress made.

We've had Mom in three different assisted living facilities. Never believe the sales person.

I would tell others looking into Haven Memory Care that if your loved one or patient is a fall risk, they will ask them to leave. Even when we had already told them he was a risk before moving in. Moving my loved one twice was not good for us or for him.