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8.2
Review Score
626 Watervliet Shaker Rd, Latham, NY 12110
I would recommend Elderwood to others. So far, we have been pleased with the care and the responsiveness of the staff. Our friend seems content there.
Elderwood Village at Colonie is a Latham, NY Assistive Living community that provides the right blend of supportive assistance, great amenities, and a personalized experience tailored to your needs.We are just minutes away from Albany, Schenectady, Troy and Saratoga County and all the area has to...
7 Chardonnay Dr, Fairport, NY 14450
Most of management staff has been there for many years and work as a team. Small amount of residents and a family feel.Food is excellent. Rooms on the smaller side compared to a lot of facilities but they...
Elderwood Village at Fairport is the assisted living community of choice in Fairport, New York. Located just 9 miles from the bustling city of Rochester, the Village of Fairport is known as the 'Crown Jewel of the Erie Canal' and has been named as one of the 'Best Places to Live' by Money...
580 Orchard Park Road, West Seneca, NY 14224
We think the facility is very nice. Our experience the past year has been very good. Overall I think our complaint would be with the day of arrival entry process. It was VERY long, often duplicative of...
Elderwood Assisted Living at West Seneca offers an independent lifestyle with caring personal attention. The community in West Seneca, New York, features comfortable common spaces and private studio, one- and two-bedroom apartments. The backyard patio features a lovely koi pond and overlooks a...
76 Buffalo Street, Hamburg, NY 14075
In the middle of the village. [name removed] sits on the front porch as often as she can watching the world go by. Most complaints involve the behavior of the other residents. Housekeeping can be haphazard...
Located in the Village of Hamburg, New York, Elderwood Assisted Living at Hamburg offers an independent lifestyle, with caring personal attention. Special features include comfortably furnished living areas set in a historic Masonic temple. Enjoy peace of mind as you relax in your private one or...
1404 Long Pond Rd, Rochester, NY 14626
The facility is very clean and has good food and activities. The move in process was very easy. I had good communication for most things. There has been some questions as to what day she is scheduled for a...
Elderwood Village at Greece is an assisted living community in scenic Rochester, New York. Known as the 'Flower City,' Rochester boasts stunningly beautiful blooms year round and hosts over 140 festivals and events through the spring, summer and early fall. With more than 100 family friendly...
151 Bennett Road, Cheektowaga, NY 14227
Really amazing. Staff has been unbelievably helpful and supportive and my loved one couldn't be happier after the transition. The only thing we can't really comment on is meals and dining, as that is not...
Elderwood Residences at Cheektowaga, a unique, conveniently located independent living patio home community near Buffalo in Cheektowaga, NY, is designed for seniors age 62 and older who want to enjoy retirement living without the commitment of home ownership. Enjoy the view from the private front...
101 Adirondack Dr Suite 201, Ticonderoga, NY 12883
This place is great! I have limited experience, but do have some idea of how things should be from past experience with a loved one in a facility. It's very affordable. It's a good place to economize....
505 Clubhouse Rd, Vestal, NY 13850
What I like the most about Elderwood Village is that they have very friendly and are responsive to mom's needs. It is a nice facility and I would recommend this community to other families based on the...
Elderwood Village at Vestal is an assisted living community located in historic Vestal, New York, tucked away in a residential area, offering the peace and quiet our residents want while also being conveniently located to all that Vestal has to offer. Elderwood Village at Vestal is an intimate,...
2600 Niagara Falls Blvd, Niagara Falls, NY 14304
It seems like a nice nursing home. The attitudes of the employees seem generally positive and helpful. However my mom's health took a turn for the worse and she decided to go on hospice. She continues her...
Elderwood Assisted Living at Wheatfield is a assisted living community located in the tranquil town of Wheatfield, NY. Wheatfield is located in Niagara County, about 20-minutes from Niagara Falls, and home to about 18,000 people. Wheatfield is home to a local museum, shops and area stores, where...
5271 Main Street, Williamsville, NY 14221
I would recommend. We toured only two facilities and really liked Elderwood in Williamsville. My mom is very happy there. And I'm so grateful for the assistance I got from you.
Elderwood Village at Williamsville offers an independent lifestyle with a caring, personal touch. Our community, located close to the Village of Williamsville, features studio, one- and two-bedroom apartments with kitchenettes. Our experienced and attentive staff handles cooking, housekeeping and...
111 Ensminger Rd, Tonawanda, NY 14150
it's going okay with my loved one being here so far. i've personally spent some time at another Elderwood community and did not like it. they have several locations, and this one gets a FIVE!
While we may be new to the Elderwood family, our facility has been located in Tonawanda for over 20 years. Formally Tonawanda Manor, Elderwood Assisted Living at Tonawanda prides itself on the staff that have worked here for decades. Our administrator, Ann Marie, has been a part of our community...
229 Bennett Road, Cheektowaga, NY 14227
Overall our experience with Elderwood Assisted Living has been a good one. The staff is very compassionate, and they do a great job explaining everything that is going to be going on. We had a few difficult...
Elderwood Assisted Living at Cheektowaga is a assisted living community located in the growing town of Cheektowaga, NY. Cheektowaga is located in Erie County, close to Buffalo, and home to just over 88,000 people. Cheektowaga has a lot of great stores, shopping, and restaurants giving residents...
245 Bassett Rd, Williamsville, NY 14221
Staff is very friendly. Housekeeping and maintenance do an excellent job. Communication with family is lacking at times, but has definitely improved after my mom has been there for a few months. My mom...
Elderwood Village at Bassett Park offers exceptional assisted living services in the historic village of Williamsville, New York. As part of the Buffalo Metro Region, Williamsville is a great place to call home offering all the charm of small town living and the conveniences that come from being...
100 Crestwood Court, Wheatfield, NY 14304
They did a great job managing all the questions and also figuring out the right funding algorithm for my loved one to be there. They made it very simple to move in. And I gave them some challenges. My...
Elderwood Residence at Wheatfield is a unique patio home and apartment community designed for independent seniors who want to enjoy retirement living, but avoid the commitments of home ownership.
44 Ball St, Waverly, NY 14892
I looked at some other facilities and I liked Elderwood because everyone was nice and happy to show me around. It is also a smaller facility which fit what I was looking for. The room sizes here are very...
You have come to the right place. Elderwood Assisted Living at Waverly is a vibrant and quaint community that offers individualized attention to our residents needs along with a well balanced social calendar. Amenities include housekeeping, meals, scheduled transportation and case management. We...
200 Bassett Rd, Buffalo, NY 14221
4459 Bailey Ave, Amherst, NY 14226
111 Saint Gregory Ct, Williamsville, NY 14221
I have regularily been going there for over six years and It has never had a smell of any kind. It is very clean and the food is very good. I have had two relatives there, one of which is my mom. I...
Elderwood St. Gregory Court offers a home like setting and cheerful smiles from our professional staff who greet you every day. Our caring staff offers the assistance you need while respecting your independence.Our peaceful setting, restaurant style dining experience, activities, and beautiful...
Review Score
339 reviewsOut of 10
5 star
46%
4 star
32%
3 star
13%
2 star
6%
1 star
5%
A Place for Mom has scored Elderwood Administrative Services with 8.2 out of 10 using our proprietary review score based on 55 reviews in the last 2 years. Over all time, Elderwood Administrative Services has 339 reviews with an average "overall experience" of 3.9 out of 5.
[Name removed], Director of Elderwood, is the most dedicated person I have met. During COVID, he has held conference calls twice a week for all family members to give updates. [Name removed] has so many activities and encourages the residence to enjoy each other. [Name removed] Is wonderful at explaining the details of what is offered and how they can help. [Name removed], stays on top of the residence medicines and truly cares out for your loved one. The whole staff is willing to help in anyway and make it a home for the residents, family and friends! I highly recommend Elderwood.
5
5
5
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5
Elderwood Village at Fairport in Fairport, NY
4.1
(38 reviews)
At 100 yrs old my mom entered the Elderwood Senior apt. I never would have thought she would be happy after leaving her home of 60yrs. I was pleasantly surprised as she made friends, attended activities including physical fitness classes twice a week. She could get her hair done every week, attend church on Sundays, enjoy breakfast and supper with her friends nightly. Her apartment was hers. The furniture, pictures on the wall, and all the memories collected over a century. The staff was friendly but more importantly, they were compassionate. When the Lord took mom at 101 [date removed] , the staff was wonderful. They were visibly effected and I noticed. Thank you Elderwood Wheatfield. God Bless you!
5
5
5
5
5
Elderwood Residences at Wheatfield in Wheatfield, NY
5.0
(11 reviews)
I was very pleased with the tour, [name removed] has been very helpful. Looking forward to getting my mom into your facility/community. Thank you.
5
5
5
5
5
Elderwood Village at Bassett Park in Williamsville, NY
4.0
(74 reviews)
This facility was recently changed to Elderwood at St. Gregory Court. The staff is amazing and very attentive to all of my Dads needs . Dad calls it his “palace” and not only is he happy with his new home but we are thrilled with the level of personal care he is receiving! I highly recommend Elderwood at St. Gregory Court!
5
5
5
5
5
Elderwood Village at Bassett Park in Williamsville, NY
4.0
(74 reviews)
The staff took complete care of every detail to make sure the move for my mother went smoothly. They worked with me to make sure her services fit into her budget. Their staff is always smiling and they are very friendly. They have provided nothing but amazing service.
5
5
5
5
5
Elderwood Village at Vestal in Vestal, NY
4.3
(25 reviews)
This would be my 1st choice, its a very small community on once the assets of the house have been exhausted, Medicaid would kick in.
5
5
5
5
5
Elderwood Assisted Living at Wheatfield in Niagara Falls, NY
3.9
(10 reviews)
I have regularily been going there for over six years and It has never had a smell of any kind. It is very clean and the food is very good. I have had two relatives there, one of which is my mom. I specifically wanted her there because of our experience with our other relative having been there.
5
5
5
5
5
We have been so worried about transitioning our aunt from her independent life to assisted living. We were greeted at Elderwood West Seneca by [name removed] and she could not have been more comforting and helpful. The place is absolutely Beautiful, clean and freshly redecorated. All the staff that we met were so friendly and happy. We knew this would be the place for our 88-year-old aunt. All the questions we had were very patiently answered, the tour was outstanding, and then we found the perfect apartment to place Our loved one. We look forward to seeing her enjoy the comforts of Elderwood as she gets settles in. We are so grateful to have found a place like Elderwood West Seneca for her!
5
5
5
5
5
Elderwood Assisted Living at West Seneca in West Seneca, NY
4.2
(25 reviews)
My mom was really not interested in moving from her home when we first went Elderwood for a tour. After seeing the patio homes and talking with some of the residents, she told me to sign her up before we left the parking lot. She’s very happy there.
5
5
5
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5
Elderwood Residences at Wheatfield in Wheatfield, NY
5.0
(11 reviews)
Best thing we did for my Aunt moving her to a patio home at Elderwood.
5
5
5
5
5
Elderwood Residences at Wheatfield in Wheatfield, NY
5.0
(11 reviews)
5 stars it the rating for my visit with Legacy.
5
5
5
5
5
Elderwood Village at Greece in Rochester, NY
3.6
(32 reviews)
Looked extremely clean, nice and welcoming.
5
5
5
5
5
Elderwood Residences at Wheatfield in Wheatfield, NY
5.0
(11 reviews)
Very nice! Will be scheduling a return visit with mom here. Great location.
5
5
5
5
5
Elderwood Assisted Living at West Seneca in West Seneca, NY
4.2
(25 reviews)
This has been a very positive experience for my Mother. The staff members are very attentive to her needs and they provide a good level of activity to keep her moving. For activities they have things like movie nights, bingo, outings to go shopping, live entertainment, and card games. There have been a few minor issues logistically when we first moved in, but they were corrected by management. They do charge a community fee but if you move out within 90 days they refund it. I would recommend this community to other families.
5
5
5
5
5
Elderwood Village at Williamsville in Williamsville, NY
4.0
(27 reviews)
The community manager and residents we met were just wonderful. The homes were spacious and beautiful.
5
5
5
5
5
Elderwood Residences at Wheatfield in Wheatfield, NY
5.0
(11 reviews)
We liked the care that we received at this community. The staff were helpful. We like the atmosphere for her. The menu was appealing. Her room was very beautiful.This was a nice community for excellent care and other families might consider this for excellent care for a loved one.
5
5
5
5
5
Elderwood Village at Vestal in Vestal, NY
4.3
(25 reviews)
Elderwood Residences at Wheatfield is a beautiful and well-maintained community. My dad has moved from a villa to an apartment, which I think will suit his needs better. The staff is very friendly and caring, they are very attentive to his care needs. The meals they provide are very good, he really likes the food that they serve. They have get-togethers, they recently had a 4th of July celebration that he enjoyed. They offer activities and transportation for him to go into town and other excursions. The outside landscaping is very nice and they provide seating for the residents to enjoy the fresh air. I would highly recommend Elderwood Residences to friends and family.
5
5
5
5
5
Elderwood Residences at Wheatfield in Wheatfield, NY
5.0
(11 reviews)
We like the care at this community. The staff has always been caring. The community needs to be kept up more. The menu was nice. They staff tried to get my mom involved with the activities that were available for the residents who wanted to participate. We would recommend this community for good care for other families.
5
5
5
5
5
Elderwood Village at Bassett Park in Williamsville, NY
4.0
(74 reviews)
The staff at Brookdale were wonderful! Kind, genuine and extremely helpful in this process!
5
5
5
5
5
Elderwood Village at Greece in Rochester, NY
3.6
(32 reviews)
Everything is working out well for my in laws since their move to this community. My wife, and I am very satisfied with their move here. This facility is working out very well. We know they are safe, and in good hands overall. This is a community I would recommend to family, and friends.
5
5
5
5
5
Elderwood Assisted Living at West Seneca in West Seneca, NY
4.2
(25 reviews)
There are 18 total Elderwood Administrative Services Facilities.
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