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7.8
Review Score
2270 Oakland Rd, Forest City, NC 28043
I wanted to take a moment to let you know how much I appreciate the care that is given to my MawMaw at this facility. I love the family atmosphere that is in this place! My MawMaw had to have more care than...
2270 Oakland Rd, Forest City, NC 28043
I wanted to take a moment to let you know how much I appreciate the care that is given to my MawMaw at this facility. I love the family atmosphere that is in this place! My MawMaw had to have more care than...
680 Holcomb Bridge Rd, Norcross, GA 30071
They accommodated his specific needs that most assisted living would not. It is not the best place. But most definitely not the worst. Staff not very attentive.
Highlands Senior Living Norcross is a picturesque senior community located in Norcross, GA. Located in Gwinnett County, it sits on a manicured campus in a residential neighborhood, just a short distance from a number of shopping options and just a few minutes away from highways 85 and 285. The...
50 Sumner Way, Jefferson, GA 30549
The reason for the 4s was due to Covid. They had a large turnover when the government (taxpayers) started paying people to stay home who were "afraid" to work in the health field. Prior to that, it was all...
Located in historic Jefferson, Georgia, and situated on 5 acres overlooking an 8-acre lake, Highlands Senior Living Jefferson offers a friendly and homey environment.Designed to promote socializing, Highlands Senior Living Jefferson provides a great room with a cozy fireplace and four comfortable...
3959 Fish Hatchery Rd, Gaston, SC 29053
16 Roving Rd, Cartersville, GA 30121
I think that they are doing the best with what they have – though short-staffed, the staff on hand are friendly, informative and helpful The manager has been helpful when there's been a financial issue....
Highlands Senior Living is a gated personal care home facility done with casual elegance. All our services are tailored to our residents needs with attention to detail. Residents have direct input into planning of meals and activities. Many special amenities are provided, i.e., selective menus,...
4112 Hartford St, Columbia, SC 29204
Review Score
97 reviewsOut of 10
5 star
46%
4 star
30%
3 star
10%
2 star
5%
1 star
12%
A Place for Mom has scored Highlands Senior Living with 7.8 out of 10 using our proprietary review score based on 20 reviews in the last 2 years. Over all time, Highlands Senior Living has 97 reviews with an average "overall experience" of 4.4 out of 5.
There is no way I can say enough nice things about the folks at Bentley. The facility is lovely, but it is the staff that make Bentley the unique place it is. They are professional, experienced, and (best of all) genuinely kind. My 92-year-old mother lived ther during the last year of her life (she moved from a very new, very expensive, and pretty atrocious facility just outside of Athens where she most decidedly was not thriving), and the care she received in Bentley's Memory Care wing was absolutely first-rate. This summer she went into hospice and passed away at Bentley, and then too the whole staff and administration made a wrenching time far less difficult than it would have been had it not been for the staff's and administration's professionalism as well as their kindness and care. (Executive director [name removed] and Memory Care wing nurse [name removed], in particular, went *far* above and beyond what their jobs required; their compassion and generosity of spirit was truly humbling and overwhelming.) Suffice it to say that I recommend Bentley, with enthusiasm and deep gratitude, to anyone who loves their parents and wants them to receive exceptional care.
4.5
4.5
4.5
4.5
4.5
Highlands Senior Living Jefferson in Jefferson, GA
3.7
(50 reviews)
Staff are wonderful and friendly. Staff is stretched thin but our experience was all were very caring.
5
5
4
4
3.5
Highlands Senior Living Cartersville in Cartersville, GA
4.1
(5 reviews)
Very caring staff and wonderful facility. They keep the residents involved and interacting with others. My family member has dementia and is adjusting well and they know just how to work with her so that she feels comfortable being there
4.5
4.5
4.5
4.5
4.5
Highlands Senior Living Jefferson in Jefferson, GA
3.7
(50 reviews)
I have nothing to say but good things for Morning-Starr at Holcomb Bridge. They were so helpful and kind and really went the extra mile when we were locating a place for my brother. The staff has been wonderful to our family. I would recommend it highly.
4.5
4.5
4.5
4.5
4.5
Highlands Senior Living Norcross in Norcross, GA
4.0
(40 reviews)
I think that they are doing the best with what they have – though short-staffed, the staff on hand are friendly, informative and helpful The manager has been helpful when there's been a financial issue. Recently Medicaid cancelled, Mom's check shorter, working out payment. That's important to have someone willing to work with you. It has overall been a positive experience
3
5
4
4
5
5
5
Highlands Senior Living Cartersville in Cartersville, GA
4.1
(5 reviews)
They accommodated his specific needs that most assisted living would not. It is not the best place. But most definitely not the worst. Staff not very attentive.
4
4
3
3
3
3
3
Highlands Senior Living Norcross in Norcross, GA
4.0
(40 reviews)
The reason for the 4s was due to Covid. They had a large turnover when the government (taxpayers) started paying people to stay home who were "afraid" to work in the health field. Prior to that, it was all 5s, but it was never quite the same after. They were short handed much of the time. The administration and office staff are super! Most of the CNAs love the residents and their jobs. My mom passed away in April, but I visited frequently while she was there. No matter what facility you choose, if you are a frequent visitor and get to know the staff, your loved one will get the best treatment.
5
5
5
4
4
5
5
Highlands Senior Living Jefferson in Jefferson, GA
3.7
(50 reviews)
Make sure your family is being taken care of properly !!! Please be cautious of your family's well being please. I would tell a friend, that they should make sure that all the orders are right for there medication because my loved ones medication where not give to him properly.
5
5
5
3
3
5
3
Highlands Senior Living Norcross in Norcross, GA
4.0
(40 reviews)
My loved one is a resident at Jackson Oaks Senior Living. There's been a big turnover in staff, so I rated all at a 4 instead of a 5 due to that. Otherwise, I have found the staff at this facility friendly and courteous.
4
4
4
4
4
4
4
Highlands Senior Living Jefferson in Jefferson, GA
3.7
(50 reviews)
It was an awesome place. Daddy was taken care of and he loved the staff. Sharon the administrator was awesome with the residents. Daddy loved her. And Ms [name removed] at the front desk was awesome. There was a problem once or twice with one of the staff but it was quickly taken care of. I was proud that my Daddy was there.
4
4
4
4
4
4
5
Highlands Senior Living Norcross in Norcross, GA
4.0
(40 reviews)
Our conversations with them were quite general. But they provided a very good tour. The rooms looked good, and I left with a favorable impression.
Highlands Senior Living Norcross in Norcross, GA
4.0
(40 reviews)
We chose Jackson Oaks because of the community, when we visited we noticed that a group of people that we felt my mother would fit in with. I would recommend to others to check it out and see if its what your loved one is looking for.
4
5
No data collected
4
No data collected
5
5
Highlands Senior Living Jefferson in Jefferson, GA
3.7
(50 reviews)
Our family had an in person tour and the community was nice but they had more studio sized apartments, and we thought that would be a difficult transition for our loved one moving out of a house into a studio apartment.
Highlands Senior Living Norcross in Norcross, GA
4.0
(40 reviews)
Overall the community is a good place for anyone's loved one. They keep the community clean, and the staff is friendly and helpful. I would recommend this community based on my experience.
4
4
4
3
4
4
4
Highlands Senior Living Jefferson in Jefferson, GA
3.7
(50 reviews)
4
4
5
3
5
5
5
Highlands Senior Living Jefferson in Jefferson, GA
3.7
(50 reviews)
My Mother-In-Law is very happy here. It’s a very open facility and it feels really inviting. All of the staff members that I have met are really nice and if my In-Law has a problem it is dealt with quickly. For activities, they offer things like bingo, parties, Wii bowling, church services, and live entertainment. I would recommend this facility to other families.
4
4
4
4
4
Highlands Senior Living Jefferson in Jefferson, GA
3.7
(50 reviews)
We toured this community for care. We liked the environment when we arrived. The staff director was not available at the time of the tour. The community was clean and the variety of the menu was appealing. They have nice activities for the residents. We would suggest families to this community to confirm the value of this community
4
4
4
4
4
Highlands Senior Living Jefferson in Jefferson, GA
3.7
(50 reviews)
I am happy with the care for my dad. The staff are nice and caring to his needs. The meals seem to be good, but it would be nice if they post the meals weekly. The community is nice, but they need to take care of some house keeping This is a small community. They offer small trips away from the communty. He likes that this community has a pet. We would recommend the care and value for other families.
4
4
4
4
4
Highlands Senior Living Norcross in Norcross, GA
4.0
(40 reviews)
Dad is still trying to adjust to living at this community. My main concern is that we do not have good communication with the nursing staff. The staff take good care of dad. They offer a ton of activities. The community is clean and well taken care of. This is a great place if your loved one is ready for this type of setting. I do not think the staff is equipped to handle residents that are not compliant and are struggling with getting adjusted.
4
4
4
4
4
Highlands Senior Living Norcross in Norcross, GA
4.0
(40 reviews)
I had talked with this community over the phone. They were all very nice and provided me with answers I needed. I decided that they were too far for the family when visiting our mom.
4
4
4
4
4
Highlands Senior Living Jefferson in Jefferson, GA
3.7
(50 reviews)
There are 7 total Highlands Senior Living Facilities.
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