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7.0

Review Score

241 reviews
19 communities
Starting from $X,XXX/mo

HMP Senior Solutions community listings

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The Gardens of Rome

1168 Chulio Rd, Rome, GA 30161

Starting at$X,XXX+ monthly
Photo of The Gardens of Rome
2
2 Photos available
9.8
Review Score
30 reviews

We are incredibly grateful for the loving and attentive care provided at the highlands The staff consistently goes above and beyond to ensure our loved one felt comfortable, safe, and engaged with a...

Provides: Assisted Living, Memory Care

Whether for you or a loved one, Manor House of Rome offers a caring atmosphere, an active community, and a comfortable, secure lifestyle for our residents. At Manor House of Rome, each member of our community enjoys the opportunity to 'live life their way'. Our valued residents enjoy assistance...

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The Gardens of Rome

1168 Chulio Rd, Rome, GA 30161

Starting at$X,XXX+ monthly
2
2 Photos available
9.8
Review Score
30 reviews

We are incredibly grateful for the loving and attentive care provided at the highlands The staff consistently goes above and beyond to ensure our loved one felt comfortable, safe, and engaged with a...

Provides: Assisted Living, Memory Care

Whether for you or a loved one, Manor House of Rome offers a caring atmosphere, an active community, and a comfortable, secure lifestyle for our residents. At Manor House of Rome, each member of our community enjoys the opportunity to 'live life their way'. Our valued residents enjoy assistance...

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Superior Residences of Clermont

1600 Hunt Trace Blvd, Clermont, FL 34711

Starting at$X,XXX+ monthly
19
19 Photos available
8
8 Floor plans available
9.5
Review Score
28 reviews

All 5 stars! We are extremely pleased with the experience at Superior Residences of Clermont. They have a great staff who really truly care for their residents.

Provides: Assisted Living, Memory Care

Superior Residences of Clermont has provided exceptional service & care for the residents of South Lake County with both Assisted Living & Memory Care. Opened in 2003, Superior has been the Assisted Living of choice for over 10 years. Our community is located in the heart of Clermont on...

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Superior Residences of Brandon

1819 Providence Ridge Blvd, Brandon, FL 33511

Starting at$X,XXX+ monthly
12
12 Photos available
9.2
Review Score
22 reviews

I looked at several facilities for my mother and Superior by far was the nicest, the staff is friendly and engaged with the residents. I am so glad that it’s clean and smells clean, it was amazing how many...

Provides: Memory Care

Superior Residences of Brandon Memory CareCaring for a loved one living with memory loss can be overwhelming — physically, emotionally and mentally. By reaching out for help, it’s common to feel a sense of guilt or doubt. When you can no longer manage alone, it can be comforting to discover a...

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Symphony Assisted Living

1020 Harmony Hills Dr, Franklin, TN 37064

Starting at$X,XXX+ monthly
16
16 Photos available
8.9
Review Score
17 reviews

Staff is friendly and caring. Director is very competent and tries hard to make sure everyone is well taken care of. The only criticism and concern I have is that in my opinion there’s not enough...

Provides: Assisted Living, Memory Care

Superior Residences at Lecanto

4865 W Gulf to Lake Hwy, Lecanto, FL 34461

Starting at$X,XXX+ monthly
11
11 Photos available
2
2 Floor plans available
7.6
Review Score
17 reviews

Really, I don’t think anybody wants to place a loved one in an environment outside of the family, but unfortunately in some cases it is necessary. Reluctantly I started looking for a place for my mom. I...

Provides: Memory Care

Superior Residences at Cala Hills

2300 SW 21st Cir, Ocala, FL 34471

Starting at$X,XXX+ monthly
28
28 Photos available
3
3 Floor plans available
3.0
Review Score
9 reviews

Superior has been a wonderful experience. although it was difficult to place my mom in an assisted living facility, i believe this is the place for mom. She no longer lives alone with no one to talk to, she...

Provides: Memory Care

Superior Residences offers three levels of care in a secured, warm, and inviting memory care community. These levels are called “neighborhoods” and involve one Enhanced Assisted Living (EAL) neighborhood and two Memory Care neighborhoods. EAL is for folks with mild memory loss but who are still...

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The Gardens of Waterford

3920 Antoinette Dr, Montgomery, AL 36111

Starting at$X,XXX+ monthly
1
1 Photos available
2.0
Review Score
2 reviews
Provides: Memory Care

Whether for you or a loved one, Manor House of Waterford offers a caring atmosphere, an active community, and a comfortable, secure lifestyle for our residents. Here at Manor House of Waterford, each member of our community enjoys the opportunity to 'live life their way'. Our valued residents...

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The Gardens of Waterford

3920 Antoinette Dr, Montgomery, AL 36111

Starting at$X,XXX+ monthly
1
1 Photos available
2.0
Review Score
2 reviews
Provides: Memory Care

Whether for you or a loved one, Manor House of Waterford offers a caring atmosphere, an active community, and a comfortable, secure lifestyle for our residents. Here at Manor House of Waterford, each member of our community enjoys the opportunity to 'live life their way'. Our valued residents...

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Superior Residences of Niceville

2300 Partin Dr N, Niceville, FL 32578

Starting at$X,XXX+ monthly
18
18 Photos available
2
2 Floor plans available
8.1
Review Score
22 reviews

Superior is a caring environment. The staff are kind and take care of each client’s needs! The facility is clean and has a homey atmosphere. We researched and toured several facilities before A Place for Mom...

Provides: Memory Care

Located in the heart of Niceville, Superior Residences has been specifically designed and built for memory care and residents with Alzheimer's. Superior strives to create a special residence that embraces the importance of warmth, acceptance and care. Caring for the special needs of individuals...

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Victorian Villa

621 E Main St, Dallastown, PA 17313

Starting at$X,XXX+ monthly
2
2 Photos available

Mom seems to really like it here and I'am pleased with everything they have done for us. She has adjusted well to the community. The community is well-kept, there has been minor concerns about cleaning. The...

Provides: Assisted Living

The Victorian Villa is a 40-bed personal care facility located adjacent to the Dallastown Nursing Center in Dallastown, PA. The Villa is designed for individuals seeking an alternative living arrangement where choice, convenience, companionship and support are combined in a safe and secure...

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The Landings of Columbus

6830 River Rd, Columbus, GA 31904

Starting at$X,XXX+ monthly
1
1 Photos available

My Aunt is very happy being here. The staff really go out of their way to make you feel like you’re part of their family. The marketing director is doing a great job as well; she’s there every day trying to...

Provides: Assisted Living, Memory Care

Whether for you or a loved one, Manor House of Columbus offers a caring atmosphere, an active community, and a comfortable, secure lifestyle for our residents. At Manor House of Columbus, each member of our community enjoys the opportunity to 'live life their way'. Our valued residents enjoy...

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The Landings of Columbus

6830 River Rd, Columbus, GA 31904

Starting at$X,XXX+ monthly
1
1 Photos available

My Aunt is very happy being here. The staff really go out of their way to make you feel like you’re part of their family. The marketing director is doing a great job as well; she’s there every day trying to...

Provides: Assisted Living, Memory Care

Whether for you or a loved one, Manor House of Columbus offers a caring atmosphere, an active community, and a comfortable, secure lifestyle for our residents. At Manor House of Columbus, each member of our community enjoys the opportunity to 'live life their way'. Our valued residents enjoy...

... Read more

The Landings of Douglas

1360 W Gordon St, Douglas, GA 31533

Starting at$X,XXX+ monthly
1
1 Photos available

My dad lived at The Landings for a couple of years after some bad experiences with at home 24 hour sitters for several years. The Landings caretakers and staff were always there to help with any of his...

Provides: Assisted Living, Memory Care

58 unit Assited Living facility in South GA that offers assistance in Living. We offer assistance with many levels of care. We are located in Douglas Georgia between Tifton and Waycross. We offer hospitality and compassion for the elderly and we strive to provide excellence in retirement and...

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The Landings of Douglas

1360 W Gordon St, Douglas, GA 31533

Starting at$X,XXX+ monthly
1
1 Photos available

My dad lived at The Landings for a couple of years after some bad experiences with at home 24 hour sitters for several years. The Landings caretakers and staff were always there to help with any of his...

Provides: Assisted Living, Memory Care

58 unit Assited Living facility in South GA that offers assistance in Living. We offer assistance with many levels of care. We are located in Douglas Georgia between Tifton and Waycross. We offer hospitality and compassion for the elderly and we strive to provide excellence in retirement and...

... Read more

The Gardens of Savannah

249 Holland Dr, Savannah, GA 31419

Starting at$X,XXX+ monthly
Provides: Memory Care

Shadowmoss Plantation Memory Care is located in Savannah, Georgia.  Our beautiful community specializes in Alzheimer's and Dementia.  We are a secured building of only 34 spacious apartments with private baths.  We also offer day care and respite as well.  Shadowmoss...

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The Landings of Gainesville

2030 Windward Ln, Gainesville, GA 30501

2
2 Photos available

Manor House and the whole team there gets a big thumbs up from me! The confidence that you know that your loved one is being cared for in a loving compassionate manner is worth its weight in gold. My mother...

Provides: Assisted Living, Memory Care

Our Mission & Values By confirming that all senior living communities we partner with have the best services and management design available, we are able to assure the residents and their families that not only are they receiving the best care available, but also that they are in a place...

... Read more

The Landings of Gainesville

2030 Windward Ln, Gainesville, GA 30501

2
2 Photos available

Manor House and the whole team there gets a big thumbs up from me! The confidence that you know that your loved one is being cared for in a loving compassionate manner is worth its weight in gold. My mother...

Provides: Assisted Living, Memory Care

Our Mission & Values By confirming that all senior living communities we partner with have the best services and management design available, we are able to assure the residents and their families that not only are they receiving the best care available, but also that they are in a place...

... Read more

The Gardens of Social Circle

621 N Cherokee Rd, Social Circle, GA 30025

The community is outstanding. The food is good,but needs more foods for diabetics. The staff is always helpful. The activities are great. A great community for others.

Provides: Assisted Living, Memory Care

Senior Solutions of Social CircleWhen you need superior care and comfort for your senior relative due to dementia, Alzheimer’s or other concerns, Senior Solutions of Social Circle, Georgia offers an excellent option worthy of your consideration. Social Circle is a small community with an...

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Viewing 1-19 out of 19 communities

Reviews
for HMP Senior Solutions

7.0
Review Score
139 reviews

Review Score

139 reviews
7.0

Out of 10


5 star

48%

4 star

27%

3 star

12%

2 star

3%

1 star

13%

A Place for Mom has scored HMP Senior Solutions with 7 out of 10 using our proprietary review score based on 30 reviews in the last 2 years. Over all time, HMP Senior Solutions has 139 reviews with an average "overall experience" of 3.7 out of 5.

Overall Experience
66
37
16
3
17
Date Submitted
0
12
30
Reviewer
3
105
27
0
Care Received
14
123
121-139 of 139 reviews
Sort by

2.0
Anonymous
Memory Care
October 21, 2016
Misleading

Be VERY careful. It is easy to be fooled by decor and first impressions, but don't make the same mistake we did. We found 90% of what was promised was a lie. The residents wander aimlessly, most are sedated and in front of the TV, which is the only offering most days. They lie when they say your loved one can "age in place". Don't believe them. Some of the staff are lovely, but many were outright RUDE and mean. They promise that they "take in an entire family" but that just isn't true. Constant staff turnover, even at the highest levels (as in, 3 directors in 4 months) We, like several other families, pulled our loved one out after she became ill due to lack of care and over-sedation.

Cleanliness

1

Friendliness

1

Care Services

1

Activities

1

Value for Cost

1


1.5
Sara
Memory Care
October 19, 2016
Name Change Again

So many changes, be very careful. Only true medical/nursing on site is a LPN NO RN. Person in charge was the janitor, scary. Good news is the food is good and the locked unit is safe.

Cleanliness

1.5

Friendliness

1.5

Care Services

1.5

Activities

0.5

Value for Cost

0.5


1.0
Brittany O'Neal - Family/Friend
Memory Care
May 22, 2024
Stay Away!!

My dear friend almost lost her hand and her life last week from an infection after being neglected here. When I went to pick up her belongings, not one staff member asked me how she was doing. Instead, the business manager reminded me to make sure that I still send in her payment for the next month. ?? When my friend first arrived here, we were assured that they had in house doctors who accepted her insurance and that they are all inclusive. That was not the case. Weeks went by before I was notified she was out of her meds. When they found metastasized nodules in her lungs and referred her to a pulmonologist, I was told they would schedule the appointment and everything would be taken care of. Two months went by without hearing anything, only to call and find out that they dont have any provider's who accept that insurance in that county and I would have to take her myself. That is completely fine, but how am I supposed to know these things if they don't communicate that?

Cleanliness

1

Friendliness

1

Meals & Dining

No data collected

Care Services

1

Activities

No data collected

Staff

1

Value for Cost

No data collected


1.0
Karen S - Family/Friend
Memory Care
November 4, 2023
Unprofessional , lack of communication and short of staff

Inappropriate language heard as general conversation from staff, inappropriate dress apparel worn by management and care partner. Disrespectful toward residents from Care partners , staffing with one nurse to 60 residents. Management does not answer phone when notified of staffing needs or resident care at times. . Poor communication and training from management. Over all, I’m very displease with lack of communication with family and staff. From observing, I would not recommend this facility for employment or placement for my love one. Med techs not properly trained , rough handling of residents , especially observed on west side of facility.

Cleanliness

2

Friendliness

2

Meals & Dining

1

Care Services

1

Activities

1

Staff

2

Value for Cost

1


1.0
John T - Family/Friend
Memory Care
June 19, 2023
Sucks!

This place went to hell. Don't consider it. This place was ok 2 years ago. Started going down this year 2023. Staff turn over, a lot. They look young and inexperienced. Please don't consider this place.

Cleanliness

1

Friendliness

1

Meals & Dining

1

Care Services

1

Activities

1

Staff

1

Value for Cost

1


1.0
anonymous - Toured community
Assisted Living
April 21, 2021
Verified Review
my review of Superior Residences of Clermont

We visited this community and were not able to tour due to covid. We were able to look into the building but the atmosphere was not what we wanted for our loved one


1.0
Anne Mahoney - Family/Friend
Memory Care
May 28, 2019
Verified Review
Just don't.

DON'T DO IT!!!! Meds, meds, and more meds. If you wonder why every resident is sleeping slumped over in a chair, they'll tell you that "their bellies are full and happy". NOT TRUE. It's from sedation, don't believe anything else. Activities....? Look and see if that puzzle you saw when you toured the place has been touched. These liars say there's "afternoon tea parties" which involves them placing a cup of tea and a cookie in front of a resident. Any activity my Mom had to stay occupied was provided by US. Her therapy doll, several games, sensory items...we bought it all, they have nothing and offer nothing. My sweet Mom was ignored, even developing foot issues because all she did was walk the halls and look for her family. NO COMFORT was ever offered to her. They even locked her out of her room because when she was in there, she'd pack her things because she wanted to go home so badly. That was their solution....LOCK HER OUT OF HER OWN ROOM!!!! These people are disgusting. And don't believe there's new ownership....there isn't. New director, nursing staff, etc....yes....constant turnover, but still run by the same lying, money hungry, opportunistic vipers. Don't pay attention to how pretty it is. My Mom walked in there, high functioning, verbal, etc....but was sick, dehydrated, bleeding, and unresponsive in less than 90 days. DON'T DO IT. They don't care about your loved one, please don't get fooled.

Cleanliness

4

Friendliness

1

Care Services

1

Activities

1

Value for Cost

1


1.0
Anonymous - Toured community
Assisted Living
July 2, 2017

No memory care unit. Ruling this one out.

Cleanliness

1

Friendliness

1

Care Services

1

Activities

1

Value for Cost

1


1.0
Anonymous - Toured community
Memory Care
March 3, 2017
Verified Review
Very depressing

We toured this community when looking for my mother. Don't send your loved one's here! It's a very depressing place. The rooms are very small and they put two residents in a room together and they only have a three foot wall between them so there isn't a lot of privacy.In the Memory Care section they wheel the residents out in the hallway and they sit there all day. The staff was friendly only because they were eager to get us moved in. I would not recommend them.

Cleanliness

1

Friendliness

1

Care Services

1

Activities

1

Value for Cost

1


1.0
Anonymous - Family/Friend
Memory Care
November 18, 2016

DON'T GET FOOLED BY THE LOOK OF IT!!! This was the biggest mistake of our life since Mom's diagnosis. These people are clever marketers, and they take advantage of the saddest time of your life. But most of it is FRAUD. They will tell you that your loved one can "age in place"...NOT TRUE. Don't believe them. They will tell you that you need to hire a 24-hour caregiver if your loved one is a "fall risk"...(which most every resident is!). They will tell you you have to purchase a hospital bed. They lie about having PT and OT on site. There were multiple mistakes with meds, and ZERO management of diabetes, testing only once per WEEK!!! My loved one sat, overmedicated, in a chair, outcold, for 7 hours. She was dehydrated, had a UTI, and a bleeding diaper rash. She left via 911. She was injured in the shower when they forced her in, because they cannot handle patients with dementia. I beg you, don't get fooled. Find another place. They nearly killed my loved one, and then blamed it on her, for "resisting care", which is a hallmark of this illness. Please, just dont leave your loved one here, no matter how kind everyone seems....they aren't. It all about money.

Cleanliness

4

Friendliness

2

Care Services

1

Activities

1

Value for Cost

0.5


1.0
diane
Memory Care
March 11, 2016
ALERT

This facility should not Be in operation if you have a loved one you want safe and cared for I would remove them asap. My loved one didn't survive it they have no IDEA my havoc I need ANYONE that would speak to me that has or had a loved one there to contact me please. My heart is broken I feel it will never mend. Because of GREED NEGLIGENCE ETC... IM LEAVING MY EMAIL ONLY IF YOU CONTACT ME ON EMAIL ILL GIVE YOU MORE INFO. IM SHUR THIS POST WILL BE REMOVED.IMMEDIATELY. [removed]. please help if you can thank you

Cleanliness

1

Friendliness

1

Care Services

1

Activities

1

Value for Cost

1


0.5
Anonymous - Family/Friend
Memory Care
July 25, 2020
Poorly run facility.

I would never again allow anyone in my family to be placed in Superior. I was given inaccurate information about the services they provide and my loved one was injured . I was given “nurses notes” that were a joke and seemed to have been written after the fact, never could get the same version twice of the accident. It is a difficult decision to place a loved one in a facility and it is heartbreaking to find out they were neglected when they can’t care for themselves.

Cleanliness

0.5

Friendliness

0.5

Care Services

0.5

Activities

0.5

Value for Cost

0.5


0.5
Anonymous - Family/Friend
Memory Care
July 7, 2020
Not Pleased

Very displeased of the uncompassionate handling of being informed that my mom was in the hospital during the Covid19 pandemic. Would have been nice to have experienced some humaness from management.

Cleanliness

0.5

Friendliness

0.5

Care Services

0.5

Activities

0.5

Value for Cost

0.5


0.5
Anonymous - Family/Friend
Memory Care
May 30, 2018

The place was always dirty. I personally seen many people being neglected. The staff would sit around and do nothing most of the time. There would be a few that would help out

Cleanliness

0.5

Friendliness

1.5

Care Services

0.5

Activities

2

Value for Cost

0.5


0.5
Anonymous - Family/Friend
Memory Care
November 29, 2017
Run, don't walk.

Absolute criminals. Every resident is over-sedated. Take the tour, this is easy to see. They'll tell you they're tired from the meal, but this is how it is all the time. There is one activity per day......(and they call things 'activities'that are no more than putting in a DVD and calling it "movie night", or pouring drinks into tea cups and calling that a "tea party"..... pathetic). Look around the internet....there are reviews from former employees about how awful it is there. There is ZERO chance that these aides and CNAs have any training/experience with memory care. Some had compassion, most did not, and all were overworked. Ignore the decor. Look at the residents. Note the fact that they don't give tours of the areas where the residents are in advanced stages of disease. They'll make an excuse (someone just passed away, etc) but the reality is they have NO BUSINESS caring for people who need so much more than this place is providing. They just want "heads in beds".....it's all about quotas and money, not the residents, and not the families. Just don't do it. Please......don't.

Cleanliness

0.5

Friendliness

0.5

Care Services

0.5

Activities

0.5

Value for Cost

0.5


0.5
Anonymous - Family/Friend
Memory Care
August 14, 2017
Verified Review
They did not keep my father safe

One of the reasons I moved my father to this community is because they agreed to follow 3 steps in his care as he was a fall risk. They were to dress him and to put him to bed each night, they were to use a special mate we had purchased that would pad him should he fall if he did get out of bed without assistance and they were to do 30 minutes bed checks. He was only there 3 days when he fell and broke his hip and he passed away 10 days later. When my father fell they did notify me right away and following his death when I approached them they said that there had been a new care giver with him that night that had not been informed of the protocol for his care. We also know that my father put himself to bed that night because he did not have his diaper on and he had put his pajama bottoms on backward. I would not recommend this community to anyone.

Cleanliness

0.5

Friendliness

0.5

Care Services

0.5

Activities

0.5

Value for Cost

0.5


0.5
Anonymous - Family/Friend
Memory Care
March 24, 2015

Was a great place back in 2011 when they were "The Mews" but since it was taken over by new owners and changed to "Oxton Village", things changed for the worse. My mother was there for 3 years, first no complaints, after they changed owners, the care was not as good, she fell numerous times, hitting her head and sent to ER. Every time I complained to owners, nothing was done to improve the situation. After I complained for a third time about her care, they told me I had to find her a different place to go to, and after that would close door when they saw me coming to office, leaving me to talk to receptionist instead. Not enough good help for the number of people they have and violations that should be reported.

Cleanliness

0.5

Friendliness

0.5

Care Services

0.5

Activities

0.5

Value for Cost

0.5


0.5
Anonymous - Family/Friend
Memory Care
September 6, 2014
good gone bad

I would not recommend to anyone. It use to be a great place but not anymore. The new owner does not care about the residents only the money. They lie to you and do things behind your back. Stay away

Cleanliness

0.5

Friendliness

0.5

Care Services

0.5

Activities

0.5

Value for Cost

0.5


0.5
Anonymous - Family/Friend
Memory Care
May 28, 2014
The truth

The new owner is petty. Cares more about the money than the residents. He has no problem with throwing a senior out of this home when they are sick and in the hospital leaving them with no where to go upon discharge from the hospital. The owner is also a liar. I have all this document and can and will be proven in a court of law. I would stay away from any thing owned by Edwards. This use to be a great place and the remaining staff are great as well.

Cleanliness

0.5

Friendliness

0.5

Care Services

0.5

Activities

0.5

Value for Cost

0.5


Viewing 121-139 out of 139 reviews

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