Jaybird Senior Living

So far we are having a night and day experience with our loved one being here, the staff are in much better communication and are really looking after our loved one.

The staff that is there are wonderful, they have done a great job given the circumstances but there is a high turnover rate outside of the day to day staff. The director is trying her best, but communication with the staff and families has started to lack. The life enrichment coordinator is fantastic and wonderful, she wears many hats there. We want them to improve, once stability is provided everything will fall into place.

I would recommend you check the community out for your loved one. Lakeside sits on a beautiful lake. The community has a warm and fuzzy feeling to it. The staff communication with the family could be improved; however, this might be because they are short staffed, like everyone is currently. The maintenance team could have more staff members to the team.

We chose Traditions because we liked how big the room is, they have a beautiful courtyard area outside to sit, and it is also a newer a facility. There are hardly any activities, I know they have been without an activities director for months but they did just hire someone so hopefully that improves soon. I do not feel the meals provided are balanced, it is a lot of fried foods and not a lot of fresh fruits and vegetables so that could use improvement as well. Otherwise our experience has been good.

I liked this community, however the distance was to far from my area. This was also way larger than what I was looking for for my loved one.

The community is very nice and the staff is friendly and helpful. The community is a very good value compared to others in the area. I would recommend this community to others based on my experience.

Not enough staff to help my loved one.

We toured this community and the tour was good. The staff was friendly and they were very informative and answered all of our questions.

The director, [name removed], was very engaging and very forthcoming with with advice on making our decision. The facility was very clean however, the individual rooms were quite small but the bathrooms were very big. Decisions yet to be made.

We chose this facility at the time because it was impressive on the first walk through, we were told many things that did not transpire. I have talked to others who have loved ones here and they have encountered the same thing. I think the marketing person tells people what they want to here. The separate house that my loved one is in is absolutely fabulous, but each houses stories are different.

We chose Keelson Harbour because I was hoping he could go into memory care but it did not end up that way. Another reason was I needed to be in a place that had assisted living that could help me in and out of bed. The food here is more institutional and I would prefer more homemade cooking. But the staff members are great and I would definitely recommend.

We have done outdoor visits with our loved one, and the staff members we have encountered so far has been great. Unfortunately we have just not been able to go inside the community yet and really get to experience everything they have to offer.

Some of the staff members are absolutely amazing, and some are difficult. The activities are pretty good, they do keep our loved one busy, and help keep her in a routine. Some care givers really tune into what she needs and likes, for example she enjoys keeping busy with chores, so they will have her wipe down the tables and set the tables herself.

From our understanding this community is kept pretty clean, however we have not been able to visit in awhile due to COVID. Our first impression of this community was we thought it was a beautiful facility, and they let our loved one bring her dog with her. The rooms are very nice, she has a little apartment with a walk in closer, bedroom, and kitchenette and a nice spacious living room. The food has been a disappointment to our loved one, the flavor and presentation is not up to her liking.

My mom seems to be getting good care here at Keelson Harbour. They have been very good about keeping us up to date about her care and accommodating visits on face-time and phone calls since I live out of town. My siblings that are there in IA are having outside visits with her. The facility has just opened back up doing haircuts for the residents and she seems to be happy.

The staff is phenomenal. The quality of care is wonderful. It is a really clean place. They have food choices that are adequate. The room sizes are good. They have beautiful outdoor spaces for residents to use.

Nice property and very nice and helpful staff. Great amenities. A little far away for us but still a contender since they will move my mom.

Small facility. Located with some natural views rather than just businesses. Older. The rooms seemed a bit darker than we would like. The array of services and family like setting is very nice.

Because Garnett Place is much older, it doesn't show as well as others in the area. However, I've spoken to several residents who seem to like it very much.

The facility was clean and the director indicated that there was a lot of interaction between the memory care and assisted living areas with activities. There were several residents walking around or using wheelchairs in the halls and the director greeted them and knew them all by name. The level of security seemed good, but we would need to understand that a bit more. They only had 2 rooms available at the time of the tour. We were there in the evening so there wasn't much activity to observe. I don't completely understand the pricing. There is a flat fee and then a daily fee based on the level of care that is needed, but I couldn't get a good understanding for how much the daily fee could be or what the range would be.