Liberty Properties

I recently moved my parents into an apartment at Oakleaf Village. We had toured two other places prior to our decision to move our parents here. They have an excellent, knowledgeable, and friendly staff and fine facilities. The deciding factor was that the memory care unit was right on the grounds, connected to the assisted living apartments. It is a relief to know our parents can visit each other and not have to drive anywhere.

Staff is very friendly and professional. They display a genuine care for the residents. My father is in the memory care unit so this is important. Would like to see more in house activities as boredom seems to set in at times. Musical entertainment is bought in at various times. Also, the Life Enrichment Coordinator will take the residents in the memory care unit on bus excursions to various destinations in Lexington and Richland counties, usually once a week.

Our visit to Oakleaf was wonderful!! Karen is amazing, helpful, & so caring. We had a fabulous tour - as Karen explained all aspects of their facility! Mama would be very happy there!

We're very pleased with how things have gone with Harborchase of Rock Hill. The staff are all very caring and professional, and they do a great job staying in touch with families. Their communications are very clear, and they'll get back to you with answers quickly. The facility itself is clean and well kept, and they do a good job with the meal service as well. I would recommend it to others.

They keep it very clean, the carpet could stand to be replaced, but other than that it's clean. They are very friendly. When I am there and I bring anything up, they get right on it. They are pretty good with communication too, they let me know right away if something happens. They take him out for a ride sometimes, and they will bring entertainment in, and do activities with him. The food is good, and he is definitely eating. Sometimes I wish instead of a 1:8 ratio of staff to resident, it was more like 1:6. I don't have any complaints though, I think they are doing a very good job.

Three years ago when I looked at this place, there was no way I would have taken my father there, it stinked. Apparently, in between then and now, they got a new director and it's all been remodeled, but they really had to convince me to come see it again. It's perfect, it does not smell at all, they have done an awesome job, it's totally opposite of what it was before. They ripped out all the carpeting, they have all new stuff in, the care is very good, the ladies are so sweet and they are very nice. My father's always clean when I go over to visit. There are things that he can do, but he's at the point where he can't do much. They sing old hymns and stuff and they say he sings with them, when I was there visiting my father I could hear them playing memory type games so they're very good. This person that took over, the director of memory care is actually in that unit instead of down the hall, she interacts a lot more with the people there.

Like stepping into Magnolia Manor where Mama currently lives! Great community with lots of activities and lots of still active residents. Extremely friendly & helpful staff. Community is all one level and very easy to navigate. Rooms are decent sized, hallways are wide and bright. Approx monthly cost: $3700

A wonderful, loving environment. Very homey, pleasant furnishings, good clean smell. People looked at home, many sitting areas for fellowship or just reading. I will research medical side more, close to hospital is good, weekly visit from Dr. at HarborChase.

Spacious (halls and rooms), very helpful staff, resonably priced.

Harbor Chase has been a blessing to our Mom and family. The staff are caring and compassionate . What few questions or concerns that have come up ,have been addressed quickly and to the best interest of our Mother. Mom comments on how safe she feels, the friends she has made, the good food and how nice and helpful the staff are to the residents . Our family could not be more pleased with the choice of Harbor Chase for our mother.

My loved one has really enjoyed all of the activities this community provides. There is a variety of them throughout the week and it allows my mom to interact with the other residents. The staff is very attentive and always making sure that that my mom is comfortable and feels safe.

From our first phone call for information to our first and subsequent visits we were were always impressed by all the staff we have interacted with. They have embraced my Mom and have treated her with dignity and respect and she is transitioning quite well into the Harbor Chase family. Kudo's to Kathleen and her dedicated and caring staff. This is a wonderful facility!

I don't really have any complaints per se, I've had to follow up a couple of times on her medications. One time, she was given an incorrect medication that morning and recently she's been starting on metamucil everyday, and they didn't start that until very recently. They've been really good once I bring things to their attention and they always answer my questions promptly. It's been a big adjusmtent for her but she's happy at Oak Leaf and people have gone out of their way to make her comfortable, she's made some friends and she likes the staff. her only complaint, and this is probably not a valid complaint, but she says that they give her smaller portions than everybody else. She is getting good care and even though there ahve been some mishaps with the medication, the caregivers have about 30 people they look over so I understand that's going to happen, just as long as it's not everyday.

It's very nice it's just that the cost was a little higher. But it was a very nice facility!!

Most of the staff cares deeply about the residents. I've been surprised by how much still have to follow up and advocate for my Dad. But I love seeing how they love my dad! The activities director and staff are wonderful. Love them. I think they are working with a minimal budget. I think activities could be first of all more of them and second better quality - walks outside, different exercise offerings, beefed up parties and more of them! For example, Ice cream socials are popular, A group read of the newspaper daily to discuss current events is a minimal cost.

The housekeeping is top notch. First: it always smells nice. That alone keeps attitudes positive. The staff are visible. If you need to talk to someone they are usually available in less than 5 minutes or will give you a specific time for a meeting. Communication with the family comes with a monthly newsletter and monthly activities outlined with their own monthly updates. I have also had several phone calls with any changes in her life or questions about how staff can help with a problem. I can only go by what my mother says about the food: she complains occasionally, but overall every resident has the opportunity to be well-nourished. I would recommend The Kempton to others. It's relatively small, which fosters a sense of community if the resident chooses to allow it. The staff tries with everyone.

We have overall been very satisfied with the care at Oakleaf. The issues we have had have been addressed and solved. The majority of the complaints from my mother in law have been about the food. The staff is very friendly and attentive and have been great about getting my mother in law involved with activities. I would, and have, recommend Oakleaf to friends.

My loved one currently resides at The Kempton of Hermitage and overall the experience has been good. We've had a couple of issues with care, but I think they were because of communication breakdowns. The list of activities that they offer seems good, my loved one just does not participate. Compared to other facilities that we toured, the value for cost at this facility seems great. I would recommend this facility to family and friends.

The staff in Memory Care does a good job and [name removed] the director is totally awesome. Of course for me I feel housekeeping could definitely improve and I would think with the technology now days there could be something they could use to defuse the smell. I usually have to ask for clean sheets or they don't get changed and this can go for weeks.

Our experiences with the health care could not be better so far. The facility seems to be well staffed and clean. Can't speak specifics to food except that Mom often complains about how poor it is. Activities, my perspective. The event calendar seems full. Yet, seems Mom does not participate a lot. Wish they could enforce her to stay busier. I could be wrong, but unsure if she's yet been on a restaurant trip.