Mainstay Healthcare Management

This facility is great, I really don't have any complaints. My mom has been doing much better since she got here. She didn't want to come at first, but she's a lot more like herself than she was before we brought her here. I've tried the food and it's pretty good. They have a lot of good activities, though mom chooses not to participate in them. Housekeeping and Laundry are once a week and they're doing a good job with those. They definitely stay on top of collecting trash, also. Communication with the family is good. They're great about listening to suggestions from loved one's. Mom has a large room here that fits all of her furniture, as well as her own bathroom and little kitchenette area. I would recommend this facility to family and friends.

Grace Manor Suites is very welcoming. I lived there for a week with Mom while moving her from Texas to help with the transition, and the staff was all very kind, attentive, authentic, and competent. Food was tasty, and management was very responsive. We have had my mother and father placed at various assisted living and memory care facilities, and this has by far been the best experience with staff being competent and responsive.

Transitioning a parent is a gut wrenching time, but the staff at The Manor made our experience warm and caring. When we walked in we knew our mom had a loving place to live. Everyone was kind and encouraging. I 100 percent recommend this facility.

I have a relative in the reserve and I have seen them thrive . and come to life. I like the new management team. The Resident care director is awesome and Responsive. I have seen more activities in the last 6 months. I definitely would recommend this place to anyone.

I am very happy to have made this decision to move my mother into this beautiful place.. My mother is definitely in good hands of all the great caretakers and nurses.. The staffing is awesome and the level of communication is on point.. I am always informed and in the loop with everything going on with my mother.. All the residents are happy and in great care hands down.. Everything I come to visit and see my mother smiling and in great spirits means the world to me,and let's me know that I made the right choice for her..

Our experience here was very good. Everything I saw was good, it's a great group of people here. Mom seemed to enjoy the food and activities. The cost was reasonable. Housekeeping was thorough, it always looked clean. Communication with the family was good. I would recommend this facility to friends and family.

It was hard to find the right place for my mom it took a year Before she got used to it. Now she loves it! ?? The people Who work here are so nice and have an amazing attitude. My mom has made friends and it's always clean always Happy.

The location is perfect and beautiful. The staff is caring and friendly. Everything is available in house for specialized care such as podiatry, dermatology etc. The entire staff does an outstanding job!!!

I toured Brookdale Central and it was super nice, all of the people I spoke with were lovely. With my loved ones injury, I just felt another facility that had call button necklaces would be better. Brookdale had cords to pull in the rooms, but I was nervous she would not be able to get to it if needed. The sales gal followed up with me many times after we had told them we chose another facility, it was sweet and I understand she is doing her job, but it was just a bit of overkill.

We had a really good first impression, the community is very nice and the staff members are very friendly which is what we like most. Based on our experience so far we would recommend the Fairforest Grove Senior Living to other families.

Our loved one moved in to The Manor after moving out of a previous community and so far this has been a night and day experience. The price is all inclusive so we do not have to worry about random charges being added on. The communication is excellent and it truly has just been wonderful so far.

Beautiful atmosphere and staff that really care about their residents. I spend my evening with my mom here, watching tv, enjoy a movie with the other residents, and unwind from the day. I often forget at times that i am not at home. I walk away knowing my mom is in good hands. My mom also feels at home here. Thank you for making this possible.

I placed my Father and Mother in the assisted living .part of the facility. I started by first touring the facility myself and did not smell any foul smells. Very clean place. The staff was very polite. Lots of activities and a large movie room. The dining room was large and you sit down and order your meal. If you didn’t like what was being served they have other dishes you could order. I then had my parents come to do a tour as this was one of the best places I toured out of 7 places. My parents and I had lunch and the food was great. They ended up moving in for a brief time but had to move out due to needing more medical attention than this facility could provide(mom has dementia).. I moved mom to their memory care facility. I would recommend the assisted facility to anyone who is looking for a place for their parents. Take a tour first and ask for [name removed], she is wonderful.

Everyone was very helpful when we were moving my aunt into the facility. People introduced themselves and let us know just ask if there is anything we need. We liked that you can’t come in or out the back door unless you have a code. Tara was extremely helpful when showing us the apartment and letting us see the amenities.

My parents and my husband and I lost our homes in Ft Myers during Hurricane Ian. Needless to say, it was a traumatic and scary time for us. Trying to deal with our losses as well as trying to find a new way forward was overwhelming. We landed in Sebring with little hope and little energy. In looking for a safe, affordable, high quality community for my parents, we made an appointment to meet with [name removed] who became something of a life-line for us. [name removed] is a compassionate soul who understood all that we had been through and all that we were continuing to go through and she did everything humanly possible to ease our worries and insure our transition was gentle and successful. She truly went above and beyond as we had lost everything.....we were coming with no furniture, no household goods, nothing but the clothes we were able to salvage. My parents have been living in their Lakeshore Manor apartment for about two months now and the transition has been so successful.

This facility is always clean and beautifully decorated. The staff are kind and loving toward residents. I believe my mother, a resident, is well cared for and happy in this environment. [Name removed], [name removed], and [name removed] have made this move easy on my whole family. Thank you.

I moved to Mars Hill Manor (previously Mars Hill Retirement Community ) around Christmas 2019. The priority here is the residents. Good food with choices changed each day. Caring CNA's monitor health with good response to call devices Dependable transportation to medical appointments Coordination of meds through Blue Ridge Pharmacy Coordination of medical care as required. Clean apartments weekly. Activities to the level the residents desire and are able.

I like that an RN is on staff here 5 days a week. We've had good reports that the food is good. It is now updated and is bright and comfortable in the common areas. The staff is nice, easy to talk to, and helpful. My parents were taken to see Christmas lights (which they enjoyed). Bingo is a regular activity, which my Mom plays. Housekeeping is provided. My Mom says that it is not done in her room as well as she thinks that it should be. My Mom's house was never dirty and was always "picked up". I do think that this has gotten better. I would recommend this facility to family and friends. I actually have already, some of my parent's friends have recently moved here from another facility.

Everything is pretty good. They need to update the memory care iside. I picked this community, because it was the best value for the price. I would recommend to other families.

Our family had an in person tour and we felt from what we saw and all the different staff we spoke with that it was a great tour experience we really liked the community