Premier Senior Living, LLC

From the first time we walked in the door, my wife and I knew it would be a perfect place for my 89 year old mother. Becoming blind late in life presents many barriers, but the marketing team and management staff let us know that type of disability would not be an issue for them. When the Director of Nursing came to our house to evaluate my mother, she really took her time and observed as well as interviewed her. The level of service needed was not above what we thought we needed and that was a pleasant surprise; for that is one way that the cost could be prohibitive for us. The move in was seamless, my mother transitioned well into her new living quarters and I didn't see her again for hours until I got tired sitting there and decided to leave. I found her downstairs participating in activities she hadn't done in four years. She has been there over two weeks and the activities for her are just right and she really does enjoy her new life. The proof was definitive when she called my wife and thanked her for finding such a wonderful place for her. We enjoy visiting and when the nursing staff see us, they immediately give us an update without being prompted. They truly are wonderful caretakers and it is obvious they love their jobs.

I think they are doing a great thing for mom. They give her really good care. It's clean and the people are friendly. It seems comparable in price to everything else out there. They give two choices for every meal, and they are real flexible. They have good well balanced meals. I wish they had more variety of activities, there is a lot of bingo. They do go on outings to eat or to shop, and they are flexible about taking her to the Y or to church, if she wants to go.

Sona was wonderful, had a great visit, just did not meet our needs regarding space and budget.

The conversation with the adviser was the push I needed to get by the task that I saw as over whelming. Carol broke down the communities according to our available funds and the facts of what I thought I was looking for. With her experience she help me to evaluate my criteria and recommended 6 properties. I toured half of the facilities and chose the little flower assisted living retirement facility.

I'm living at Clemmons Village and it's very nice, I've been here a few months, the food is wonderful, the care is very good and the social life is very nice. I haven't found any real fault, the only fault I have is changing my lifestyle. It's a nice place though and I'm not finding any fault with it. Of course I don't do as much as some of them do, they're getting them ready for a fall festival thing and they decorated all the doors and they're going to have some sort of carnival type thing, but they plan things out. It's well thought of in Winston-Salem and I've been treated very nicely. My room is very nice, they clean really well, they make sure you've got whatever you ring your bell for, it's very well thought of.

So far, I don't have any complaints. There is a fantastic activities director. They do all kinds of games. They have a lot of crafts, singing, dancing, people who volunteer from the area. A woman comes in and plays and instrument, like a guitar but it's not. And they do all old songs that the people know. When it's somebody's birthday they have entertainment and singing and dancing. Once a month they take them out to lunch and I go with them. The only thing I think they could improve on is I think they need more staff.

Minor setback with not currently accepting medicaid, but director believes that within 1-11/2 yrs they will have issues ironed out by state of nc. Great feeling for good quality in all areas of evaluation and pricing is actually best yet. Talked to mrs Wildman, met other staff, got good vibes from overhearing resident comments and seeing warious interactions. Good level of participation and nice to see several suites with residents 'visiting' after lunch.

Excellent facility. Would definitely consider this facility for my mother when the time comes. The director was a great tour guide and knew the staff very well. Very clean and professional.

so many of my questions were answered before arriving at this wonderful Facility. The residents are very friendly and happy. Met nurse, who is very nice also.

The manager when our loved one was moving in was so accommodating and has continued to be - she gave our loved one an electric scoot on her first day and even helped us with our loved ones living room furniture. The staff have always been willing to work with us. They have just gone above and beyond. They have a gourmet chef there which is our loved ones favorite thing - that is the biggest highlight. They have plenty of activities going on - social and happy hours every day. We would absolutely recommend this community to other families.

Based on my virtual tour, everything looked okay here. My one concern was how much the executive director had on her plate. She seemed to be very dedicated and loyal. She was very patient, engaging, and knowledgeable. And she answered all of my questions. But she did so many things, what would happen if she weren’t there? That seemed like a lot for one person to manage. When I addressed that with her, she said she felt good about that, because to her that means quality control. She can observe everything and handle anything that comes up accordingly.

When we were able to go in the community and visit it was always kept clean, and the friendliness of the staff members is always good. Sometimes our loved one does complain about the food, but when it comes to the activities she really enjoys getting out of her room and participating in them.

When we were able to go in the community and visit it was always kept clean, and the friendliness of the staff members is always good. Sometimes our loved one does complain about the food, but when it comes to the activities she really enjoys getting out of her room and participating in them.

St Ives has a caring and diligent staff that carefully monitors seniors with memory issues. They communicate well with guardians and family and have done an admirable job protecting residents from the Covid pandemic. It was the caring of strength of the staff that earned our business and I can recommend them very highly to you and your family.

I would like to tell a great success story, regarding my 93 year old Mom's progress since breaking her leg in Jan this year. Going from independent living to the hospital for surgery, to a rehab facility and ending up at Ivy Hall Assisted Living the end of Feb. When she first got to Ivy Hall, she was on a catheter and could not put weight on the leg she broke until March. She required 3 aides to assist her during that time. Once she was able to put weight on that leg, she started going to [name removed], the PT person at Ivy Hall. [name removed] got Mom to eventually walk again. As she continued getting stronger, she required less assistance from the aides and is now down to one aide a day, which helps her with her shower and getting her bra and top on. Mom has difficulty with this due to both shoulders being dislocated. Her goal, all this time at Ivy Hall, was to get stronger and walk well so she can move back to independent living. I have to say I'm nervous about this move, since she's being so well taken care of at Ivy Hall. But my Mom is a very stubborn woman and when she gets her mind set on something, there's no changing it. So I would like to thank all the staff at Ivy Hall for the wonderful job they have done while Mom was a resident there. I would recommend this facility for anyone out there having to make a decision regarding their loved ones.

Have had a family member at Village Cove on Hilton Head for two years and am extremely pleased with the community director, nursing staff, maintenance manager, and community care givers. I have recommended Village Cove to personal contacts and do not hesitate doing so. The staff is very caring and personable with the residents and responsive to family inquiries/needs and keeps family members well informed. Hurricane evacuations have been well planned and executed and the staff has handled the difficulties associated with COVID in an appropriate and sensitive manner.

My 92 year old Mother has lived at what is now Village Cove since the day after Labor Day, 2014, and loves it! She says the food is “always good and never greasy”. She also loves all the staff over the years, and said ‘Big [name removed]’ makes her happy when she hears him singing as he’s walking by. She is convinced he can fix anything and truly keeps the place running well. She especially likes the fact that now the staff can call the residents by their first names and it makes her feel like they’re family. She actually just mentioned that today when I visited. And she really thinks that [name removed], the activities director is so sweet and nice and makes the days fun. I never worry about how she is doing because I know know they take great care of her and I truly appreciate that, especially during these times!!

The team at Village Cove have been extremely helpful from the initial meeting, through move-in and my dads first month. Great communication both email and via phone. Super friendly and willing to assist in any way.

My father lived at Medlock Homes in Decatur. It was referred by A Place for Mom. We did not live in State so this was a big decision on our part. Best decision we ever made. He always felt comfortable. The place is so clean and all the staff makes you feel welcome when you come. For my father it was like living in a home and not a hotel, he never complained. I can't recommend them enough.

After much research, we decided to put our Grandfather here. Amazing people. Warm, friendly everything you need for them to be when such a hard decision is being made.. Really nice place and lots for them to do. A blessing for my family!!