Premier Senior Living, LLC

My mom moved to the Gardens of Statesville a few weeks ago and has been warmly welcomed by the community. I am very impressed with the friendly staff, the variety of activities, and the clean environment.

This was more of what my mom was looking for. It was more independent than Oak Park Retirement and it was a very nice place. My mom would get her own house with a garage, but the kitchen was not the best it needed some work done to it. She would choose this one over the Oak Park except it was too far away for her convenience.

It was an easy process to get her enrolled in there. They were very helpful. She complains about the food. She says the portions are small and it comes out cold. The nursing staff and the technicians are very helpful and very nice. Some of the waterpipes broke and they reacted immediately. They are right on top of things. It's bright and cheery. I don't get the hospital feeling in here.

We chose Jenni-Lynn because of the nice location. Quiet neighborhood located conveniently to grocery and dining. Within our budget. Very kind and personal staff. 4 of the nurses attended my moms funeral. They were in the middle of renovating the facility during part of her stay there.

We had a warm and inviting first impression of Concord Place. The med staff and support staff are all very friendly and seem to be interested in my mother's care. I am glad that my mother has made new friends and seems to feel at home there

The staff is very responsive, if I have questions they are answered immediately. If the staff does not have an immediate answer, they will make inquires and respond in a timely matter. They seem genuinely concerned about my family member and assisting the entire family in making this change in her life be as smooth of a transition as possible. They are very patient and kind and I feel good that she is living at Concord Place. Putting a family member in an assisted living environment isn't an easy decision but I'm glad we chose Concord Place and I would choose them again. I think the concern for patient care starts at the top because I have often seen the administrative staff interfacing with the people that live there as well as with their families.

We would highly recommend Jenni Lynn. Our mother is very happy there. The only problems we have seen are staff turnover and sometimes a shortage of staff. We picked it at the time because it was close to family and it had a comfortable, homey atmosphere.

I mostly used Harbor Cove for respite care. In Jan 2024 contracted for full time. The RN who worked there left in the fall and had not been replaced when my husband passed. I had hospice go there after he started staying full time when I was out of town and could not go myself. During the time he was there they sold their business to Premier Care. I found the administration was difficult to work with because they would not follow through with issues that I presented to them. I would recommend the facility to someone that had attentive friends and family to depend only.

So far so good. Very happy with Revela.I have recommended Revela to others.

The only concern we have is the fact that after hours it's extremely difficult to get in touch with any staff. We have had some situations with mama that she would call me about a concern and I was unable to reach anyone there to discuss it. However, we could reach the on call nurse who was not on the premises. Housekeeping does a good job, to the extreme that she didn't want them to come clean her room (she is not capable of doing it herself), so they notified us and accommodated by cleaning her room when they knew she would be out at an activity for a length of time rather than trying to stick to the scheduled cleaning times. Daddy is really enjoying the meals and the social interactions at meal times.

Even though it is independent living, there are several nurses that can be hired privately to help out. They seem to only have one handyman that can't seem to catch up. There are several broken porch lights and the underground plumbing needs work.

We moved him from NHC in Bluffton to Harbor Cove. The staff at Harbor Cove was very caring, which we did not experience at NHC. I wish we'd moved him to Harbor Cove earlier. It is a smaller place, but staff was fantastic with him.

My loved one is a resident at The Oaks on the Edisto. Communication is really the only thing that I have problems with. Overall, I would recommend this facility to others but probably not for someone with Dementia.

A lot of the things they say at the tour. They don't follow through with And their meals Are the same thing every week chicken chicken chick in Is except for friday this fish.

I didn't want my husband to have access to a shower in his own bathroom because I felt that was un-safe. He would have tried to shower by himself. I didn't see a lot of socializing there either and they were 15 minutes late for my appointment. These are the main reasons we did not choose Concord Place.

I compared facilities in the area and although this one was more expensive I felt it was worth it. I would have no problems recommending to others. Reliable. Excellent choice for respite care. Residents seem to like it. It met my needs.

Harbor Cove Memory care was much smaller than the place we were before. And it suited us much better. The staff seemed like they really cared for my father-in-law, not just doing their job. Staff was very personable and qualified. Wish we would have taken him there sooner. Based on the experience we have had so far, we would recommend this community to other families.

My loved one is a resident at The Oaks on the Edisto. The quality of care could be better. My loved one waits too long for care i.e:, changing soiled briefs and so forth. I realize that there's a shortage on staffs, but overall they're good.

We picked this community because, of the proximity to my home. It's a great facility. They have trustworthy staff. It's a safe place for mom. I would recommend to other families.

My brother currently lives at The Oaks on the Edisto. Overall, things have been very good for him here. One suggestion that I have would be to offer more activities for men. I would recommend this facility to family and friends.