Premier Senior Living, LLC

The staff at St. Ives Memory Care are attentive, responsive and caring. I get a phone call anytime something is up with my mom. The facility itself is small and only has the ground floor, which is helpful for the mobility impaired folks. The food is good and the place is spotless. With only 40 or so residents, the staff get to know each resident and their families, so I feel I can trust them with my mother's care. I would recommend placing St. Ives Memory Care at the top of your list when touring care facilities for your family and loved ones.

Overall this is a good community for a loved one. They spend a lot of time with the caregivers and I like that. They also have social activities like ice cream, games and exercise to keep the residents engaged.

Caring

My dad has been a resident @ St. Ives for a few years. Through the time that St. Ives was closed due to COVID for the safety of the residents ( & staff), I was not able to see my father. While this was difficult on its own, I was at peace with the fact that he was very well taken care of and I was able to sleep knowing this. The Executive Director, Abby is a woman that I have a great deal of respect for. She treats the residents as if they are all related to her. I couldn't be happier with St. Ives.

I'm thrilled to know this is the place we choose for my loved one. My loved one is extremely happy here. The staff are able to put my mind at ease, due to the great care my loved one receives. There are exercise classes, devotionals or positive messages for the day, concerts, gardening, local outings, games, and arts and crafts to name a few activities available for the residents.

My father was diagnosed with vascular dementia in 2018 and progressed to needing memory care in 2021. Our family searched through a dozen area facilities and found something different at St. Ives. Their Executive Director is a trained nurse with nurses and other trained memory care staff professionals and this matters in terms of the compassionate care my father is receiving in the St. Ives community. Dad has good days and bad days but always receives the same loving care. We feel so blessed to know he is receiving the next best experience than being home. St Ives feels like home.

It is a very difficult decision when and where to place a loved one with dementia. St Ives is a relatively small facility so you always feel like your parent is cared for properly and respectfully. The facility director and all the staff always seem to know what is going on with the residents and are always willing to answer your questions and help to ease your concerns.

My mother has now been at St Ives Memory Care for a year and a half now and it only keeps getting better. Compared to the other facilities that my mother was in, St. Ives is better run, cleaner, and more concerned about the individual resident. We are there once a week and have observed her care first hand. We always come unannounced and have always found her to be well cared for. She is always in good condition with a clean room. The food looks good. The staff knows her name and interacts well with her. The staff director, [name removed], is an absolute gem. She knows her staff very well and she knows exactly the condition of my mother.There seems to be genuine care and concern from the staff, which is especially good given that memory care patients are not easy to deal with. The staff handle the covid regulations well . The cost is very reasonable. Even if we paid double or triple what we do now, I would still prefer St Ives. It is truly a find for memory care units.

I would tell others that it is worth looking into for your loved one. The price is attractive. The staff is friendly and accommodating. There are bingo, games, church, social events, and more for activities for the residents to choose from.

What has really stood out to us is the training of the staff members, they are very knowledge in this field. This population of elderly individuals in memory care need that extra care which is critically important and they do a phenomenal job. When our loved one first moved in, he became very fixated on chicken wings, and so for the first few weeks the kitchen staff made sure he received chicken wings with his meals for lunch and dinner to help ease him into the transition. Now they have moved him over to the regular meals and we just really appreciated that gesture. Also the male care gives are premium and important for our loved ones transition and we are just overall very pleased with where we placed our loved one.

Our mom has been at St Ives Memory Care since March of 2020. Their protocols have kept Mom safe and healthy during these unprecedented times,. The consistency of staffing and the Directors leadership have been exemplary. The Director adheres to strict care protocols making the residents care and safety top priority. The staff follows the Directors protocols and are always caring and professional with the care of our Mom and listen to any concern we have. The meals are prepared with care and always the right temperature. There is always ample staff at meals assuring all patients are fed in a timely and caring manner. The activities are well thought out and Mom enjoys them when she isn’t doing her daily crossswords. The rooms and bathrooms are kept clean at all times and Moms cloths are cleaned regularly. Mom is always clean and well cared for and speaks highly of her care at every visit. It’s not home - although St Ives Memory Care is the next best thing to home for our Mom.

It's nice and small, so you get to see a lot of the residents. The other residents are happy there and have good things to say about the facility. The director is phenomenal. I go there almost daily, and every time I go she puts on whatever hat is needed for the task at hand, whether it's fixing my dad's recliner or remote, or anything at all. I also have to give credit to the the head nurse. They communicatee so well with me, and I have 100% ease with my dad being there. It was a hard decision for me. But the day-to-day care has been very good. The staff are friendly and very involved with the residents. They've called me a couple of times when needed. I'm very pleased with them. I like seeing their interactions, and they all started calling my dad by his name within a short period of time. It's an older place and needs some updating. The outside is beautiful, but inside the wallpaper is dated and the dining room furniture is dated. The director was starting to talk about renovations, but then that got shut down due to Covid. Everything is kept clean, but some things are just a little older. Overall, it's been great, and I've been very pleased with the value.

The community is very clean and the friendliness of the staff members are exceptional. They are taking great care of our loved in in assisted living and really making sure she is comfortable. We have heard no complaints about the food, and if there is something the residents don't like they are flexible and accommodating and will make something else. The activities are coming back, and they handled the covid situation extremely well/ They kept the residents engaged and are now taking them on weekly bus tours. We also think the value for cost is great.

the community is doing very good but I will tell you to always pop in unannounced and see how they are doing. The community is very clean and neat. I would recommend this community to others based on our experience.

They have been very kind, very friendly, and very accommodating. Anything I've asked for they've given. It's been a little bit difficult with Covid, but they just opened back up for visiting. Going up to my loved one's room, it's just a very nice environment. The care here has been wonderful, better than I thought it would be. There has been consistent staff for the memory care unit, and they're wonderful to my loved one. The food looks and smells really good - one day I saw a big juicy cheeseburger, another day it was ham with mac and cheese, cauliflower, and sweet potato casserole. I've seen a monthly activities calendar posted. Today there was an egg hunt, and they offer things like bingo, movies, etc.

The Perfect Place in the City of Decatur for your Love Ones to Live Nestled in and hidden amongs the trees is a wondeful fine place with excellent customer service from the manager , medical staff, chief, maintenance, and support staff is Medlock Gardens. a wonderful palce for your love ones that has daily activiries, comouterroom, salon, outside garden with firepit, art and crafts, along with weekly movie night served with popcorn.

The grounds of the community are very pretty, and the staff members are very friendly. We have not seen the meals they serve the residents because of the covid restrictions but our loved one does sometime complain about the food, and we are also unsure if they are offering any activities at the time, our loved one has not mentioned anything.

We think the value is perfect and the residents can play ladder ball, and balloon volleyball. They can make muffins and they have winter celebrations and Christmas celebrations. For Halloween they had a costumer party, and the residents can play board games on the back patio.

My dad lived in a few communities before moving to St.Ives in March 2018. I used to worry every day, all day about my dad and the care he was or was not getting. From the very first day of him living in St. Ives, I have not had to worry at all! I am grateful every day that my dad lives at St. Ives and for [name removed] and her amazing Care staff. During this crazy covid-19 and I know he is in the best place, is well taken care of, and safe.

From start to finish, Ivy Hall has been customer service friendly and caring for our mother. The accommodations and care has been top notch. We highly recommend Ivy Hall for your family.