Prestige Care

It's very clean and friendly. The atmosphere is like walking into a fine hotel; it's beautiful. They are so very patient with my mom. She has short term memory loss and they took the time to get to know her and not to offend her. When they realized there was something lacking they stepped right up. At first, they would ask her if she would like to shower and she would say no thank you because she doesn't like to bother people. As soon as we said she hasn't had a shower since the hospital, they stepped right up. They took the time to listen to us and understand my mom's personality. They are so respectful. They even made sure to seat her near others in the dining hall who she would be able to have conversations with. They treat you like you're family. My mom is being cared for and loved. I feel like we've found a place that we can trust.

We surveyed over 20 communities that were in our area that offered the level of care we needed. We looked into prices versus what services they offered. We interviewed over 40 previous employees and residents of these communities and they all stated Prestige Assisted living was the best community in the area. Some of the employees had been fired from them and yet they still said it was the best in the area. The Prestige in Oroville did not have any availability for Dementia but they allowed us to keep our parents in the assisted living area. After a few days we realized that it would not be able to work so we moved our loved one to Marysville because they had availability for Dementia care. Both of these communities are the best and there is no competition. We would highly recommend the Prestige communities to anyone.

Prestige Assisted living is a very good community. They offer lots of activities and have very nice common areas where they can watch TV. They also have a separate area where the residents can listen to music and relax. The food is really good and the staff is really nice. They have a much better staff to resident ratio then other communities we had looked at. If a resident can't sleep they are ok with it and will spend time with them. They have one door that the residents to go out of that leads to a very secure completely fenced in backyard. The backyard has a very nice lawn and chairs it is just very inviting. It also has concrete walkways so the residents can walk around. We would absolutely recommend Prestige to anyone.

This came in a very close second to our final choice. Loved the room size, the friendly staff, the tenure of the staff and the size of the community itself. What swayed us to our final choice was the courtyard and all activities on the ground level.

What an incredible community. Mom moved into Prestige and enjoys it so much! There is so much for her to do and the care is incredible! She lived in the Assisted Living side and went on many outing, enjoyed the great food and made wonderful friends. Once her dementia advanced, she went into memory care and still continues to feel valued, loved and part of a community. The staff is amazing and loves and cares for her as if they were taking care of their own parent. I would suggest to anyone that Prestige is the only place to look. There are people who live there that appear to be completely independent. They still drive and come and go but feel safe knowing that help is right outside of their apartment if they need it!

We initially had my mom in Emeritus and it was a nightmare. Our experience with The Prestige at Mira Loma compared to the Emeritus is night and day. Mira Loma is beautiful and clean, and as far as value goes a million times better. It is several hundreds dollars cheaper than the Emeritus, and everyone is way happier with the Prestige at Mira Loma. Emeritus was clearly in it for the money and told me things when I was very vulnerable just to fill their beds. The Prestige is completely different, talk to anybody there, they are happier and tell you exactly what you need to hear. They are not concerned about filling their beds and want people to be happy there, it really feels like a home. It's a cool little resort for old people!

Definitely more like it for us. Friendly staff and atmosphere. Very nice facility. We like that there is an option for an early on dementia client to enjoy the benefits of assisted living and...when necessary .. the transition into the memory care unit. I also like the close knit community feel. Pretty close to 'sold' on this location.

Impressive, large studio apartment. One bedroom apartment has separate sleeping room with door that can be closed. So close to our existing home that Mom could get to know this place even before it was necessary to move in. #1 so far.

Strong possibility that we'll choose Prestige. It seems to have everything we want.

took tour including the "model room" and the "large" room. We were impressed with the staff and size and the levels of care. Small enough that she knows all the residents and quirks, good ratio of men to woman, 8 couples live there. Do a lot of activities had a group gone to the casino today. Food was good, dining room nice, clean. Place had no smells at all.

Great place. Memory care the best we've seen or would want. Small group in this unit so more one on one. Activity director is wonderful. Great seems to understand all fazes of care from experience. Place is very clean, the rooms are in par with the Arbors, the grounds are well kept, nice outside walking area. Food was great!! Real menus, good portions and very tasty. The Chef took the time to come out and talk with all the residents at lunch and take suggestions and see how they were enjoying their meal. Had cookies baking in a small activity room; very homey. Interior design is beautiful. Well thought out and adds a touch of class. Liked the seating areas in each cubicle of rooms at end of hallways. They offer enough activities to keep everyone busy. Lovely place. The top of his list. They evaluate the residents frequently and also as long as he can watch her they can stay with help if needed instead of moving her prematurly away from him. I would feel very good with her being here.

Prestige Orchard Heights is a smaller facility so the staff is smaller and they all know the residents individually. They are able to build that relationship with them and that is golden when you are leaving your parents at a facility. We know that she is well taken care of and with people who really care.

For us, being new to senior living, it has been a learning curve. There were a lot of questions we didn't really know to ask and services we didn't know were potentially available. I would tell others to do your research and make sure you're finding out information ahead of time so it 's not such a shock after everything is said and done. But we've had a good experience at Prestige. It's clean. Everybody is very nice, and they are taking good are of my parents. My parents seem to love the food. They're just recently starting activities back up after Covid. They have several each day, and then on Mondays they go on road excursions. We were a little shell shocked by the cost, but I think that would be the case anywhere. We have no complaints regarding the care or the facility. If people financially can afford it, I would recommend Prestige.

I would say to people to check this community out for their loved one. I feel that as the memory care of my loved one progressed the community wasn't able to assist my loved one's care any longer. The community gave us some resources to potentially move communities that could care better for my loved one. Due to COVID, I wasn't to see everything that was going on. The community was very nice and was fantastic to deal with.

I will be forever grateful for the careful and professional response Prestige took to manage the ongoing coronavirus pandemic. Every person on the team at Beaverton Hills has been so careful and vigilant, so clearly aware of their grave responsibility in keeping the vulnerable residents safe, all the while managing their own safety out in the community at large. I know this has been stressful and difficult and I truly appreciate it. You are all very special people. Thank you for everything.

Prestige has brought peace of mind to our family. Initially when my husband needed assisted care, we toured many facilities and landed here. [name removed] has been essential throughout the process from the first home visit to the present of keeping me consistently updated on the care my husband receives. With Personalized care, my husband is able to receive a steady routine of physical activity and entertainment. The team at Prestige has been very adaptable with my requests and has lived up to the level of care we were promised

Prestige has brought peace of mind to our family. Initially when my husband needed assisted care, we toured many facilities and landed here. [Name removed] has been essential throughout the process from the first home visit to the present of keeping me consistently updated on the care my husband receives. With Personalized care, my husband is able to receive a steady routine of physical activity and entertainment. The team at Prestige has been very adaptable with my requests and has lived up to the level of care we were promised

Staff members know residents by name almost immediately. They are always there to help our mother find her way, and suggesting she join activities.

Upon speaking with Prestige Assisted Living's Sales Director [name removed] I was immediately encouraged to find out more about Prestige . Mom and I were invited down to the facility for lunch to get a feel for the people there and the atmosphere. Mom had a friend take her but reported back that her lunch was nice and that she liked the place. When I was able to travel down from Phoenix and join Mom in another lunch at Prestige and look at different sized rooms, I was impressed and encouraged to get Mom into the home as quickly as I could. Some small issues that needed to be talked through took a few weeks to clear up and Prestige kept her room she picked out on hold with a small deposit. Its been two months now and Mom hasn't said anything negative about being there which is a statement in itself. Has her hair done every Thursday which means everything to her.

Staff was friendly and very helpful. Unfortunately we only got to use their facility for two weeks before the resident passed.