Rafiki Homes UCGS

Let me say that I am a nurse and was really fooled when I first looked at this small personal care home in a residential area. I think that the stress of trying to find an affordable place for my mom within striking distance of my house, coupled with a friendly employee, gave me hope that I was making a good decision. Within 24 hours l knew I had to find another place. Once I removed my mother, I called A Place for Mom and warned them that the quality of care was dangerous and staff could not follow simple instructions regarding taking blood pressure before giving meds and other things. I spent the night there to be sure my mom remained safe until I was able to move her. I TOLD your organization in a telephone call that this place should NOT be recommended until being audited properly. I even went online and posted what kind of our care my mom received and warned others to exercise caution. Food was substandard, dry rice crispy cereal put in a blender with milk and called breakfast?? There were no activities for the other 2 residents who sat in the recliner all day and watched TV. Meals were simple, like a plain sandwich and chips. I actually observed the care given to another patient and was distressed to watch him be offered liquids to drink while lying flat in his back when the HOB could have been elevated...My mom went to a great place after this in part due to the hello of the hospice nurse who guided me to another place nearby that was HEAVEN compared to the other

Disappointing environment; untrained staff, left after one week.

The owners did not notify our family when the manager left on medical leave. The staff they do have working there are not qualified to care for the residents. They do not tend to them, when we come and visit we would find out loved one outside all alone in the Texas heat. It was all around very questionable care.

0 on all items other than cleanliness. Facility was clean. Not uncle. I cannot possible list all the complaints that not only i have but the other visitors to him voiced to me. This place should only deal with bedridden, non communicative residents with no visitors or family. That way they (caregiver and family) can live the lifestyle they have established for themselves.