Sinceri Senior Living

The staff have been greater than excellent. They're very in tune to each resident's personality and needs, which makes it very comfortable for me as my loved one's caregiver and the person ultimately responsible for her well being. I like that they're so connected with taking care of her specifically as an individual. They're very friendly, and I can feel their smiles over the telephone. They're very communicative, and we get recap emails about what's going on in the community. Every time I go visit, they're always doing something with the residents. I've been extremely happy with how friendly everyone is there.

It's a very caring environment. The staff and the residents all seem very happy to be there. I think my loved one's care is great. They bring him his meds, clean his room, do his laundry. Whatever he needs, there's a member of the staff that attends to it, whether it's dialing a phone, or pouring a glass of ginger ale. If he needs something, they're there in is room helping him do it. When he first moved in, they brought him his meals during quarantine. They were serving things like halibut topped with shrimp, which is far better than the place we moved him from. The quality of the food is very good. Sometimes my loved one says its's too bland, but that might just be his taste buds. I think the activity roster is great. I mentioned to them that my loved one used to love to hunt and fish, and they created a nerf gun activity where the residents got to shoot "deer." So they're willing to cater to different interests, including male-centered activities. They also said they were planning a fishing trip once all this quarantine business passes.

After my mom experienced a massive stroke, I originally placed her in a facility other than Farmington Square. Looking back, I should have placed her initially with Farmington Square. I really appreciate the individual care and attention she receives, and the facility is well organized, well administrated, well staffed and is clean, modern and appealing. I love Farmington Square and the staff and level of care my mother receives and the level of communication I receive as her family advocate. I couldn't be more satisfied and highly recommend this facility for a loved one.

My mom has been there for over 10 yearsand loves the place. The staff is special and treats her like family. A great place

As a daughter of a Magnolia Springs Loveland resident, I cannot not make enough positive comments about the caring atmosphere I experienced toward my mom and other residents. Residents are recognized and called by name from the moment they enter the facility. From kitchen staff, to resident assistants, housekeepers, nurses, concierge and managers, all residents are treated with kindness, love, dignity, and respect. I cannot count how many times an employee told my mom the they loved her. The facility is clean, bright. and open. There are multiple activities available for resident participation on a daily basis. I could not have asked for a better home for my mom when the time came that she needed more assistance in her daily life.

We did a virtual tour with Elmcroft and we really liked the facility. All of the staff members we spoke to were friendly, especially the administrative staff. She could not go here because she needed more care.

This community came highly recommend by families of the residents. It was affordable for us. They talked to us and were willing to give a tour to us. They gave us a virtual and in person tour. They friendly and professional.

We chose Magnolia Springs East because we had friends who had parents living there and were very familiar with assisted living and the proximity to family. The room sizes here are adequate for what he needs. I feel like they have done a great job figuring out how to communicate with him and they are always quick to call with anything needed. I would recommend to others looking.

If you have the need this is the place to go. One thing I liked about the community is that Elmcroft took Medicaid. The nurse and general manager were professional and great at communication about my loved one.

They were lovely. It just wasn’t the right fit because we were considering moving out of state. They were just really welcoming and friendly. The facilities looked nice, maybe just a little bit older. A lot of it came down to instinct in determining where would be the best choice.

The staff is very helpful and they make an effort to get to know the family. They do a good job keeping up informed and up to date but they are caring and not pushy when it comes to making decisions. I would recommend this community to others based on my experience.

The community has been helping my loved one with painting, playing bingo, and getting them involved. The staff are accommodating working with the residents. I would highly recommend them. My loved one says they are feeding the residents well. I wouldn't want her anywhere else. Everyone is friendly here.

They have a calendar of activities for the residents to choose from. I like the memory care unit since this is what my loved one needs. The staff are up-to-date on how they should treat the residents. I am very satisfied with the community. The staff is good to work with, along with being friendly.

Just wanted to Thank the Staff at Oak Hill Terrace in Spring House for my Mothers Care. We brought her here to Oak Hill Terrace from an out of State facility due to the very poor care she was receiving at that facility. Moving her to Oak Hill was the answerer to my Prayers. The staff and especially [name removed] did an excellent job with my Mom. She went from being sad and depressed to engaged and enjoying life again. She had some special needs, other than her Dementia, but the team at Oak Hill Terrace stepped up to the challenges she gave them and through their diligence and exceptional care she was happy during her stay at Oak Hill Terrace. Even through the COVID hardships, they dug in and found inventive ways to keep her engaged. I can’t speak highly enough of this establishment and their team. While this Dementia condition and COVID situation presented difficult obstacles, they went above and beyond of what I what though possible. I am so thankful that she was in their care.

I am a vendor partner with Magnolia Springs Lexington, providing on-site therapy services to residents, and we work closely with the entire facility team on a day-to-day basis. I had the pleasure of visiting recently, and was so impressed with the warm, welcoming environment and the friendly, happy staff that greeted me at every turn. I could see the smiles of each person even though everyone was wearing a mask - their eyes were shining so brightly! I also saw eager families checking-in to visit family members, COIVD safety precautions in place and excitement in the air. The services and amenities that Magnolia Springs Lexington offers are second to none, but it's the amazing atmosphere and amazing people on staff that make this a true home. You are considered family here.

Due to the covid restrictions we have still had a limited experience, but we are still having a positive one. They are trying to bring the in house activities back, they have bingo and exercises classes. We do think the value for cost is excellent.

My mother has been a resident at Howard Village since [date removed]. She loves it there which is due in large part to the spirit of excellence created by the Executive Director and the team under her direction. From my mom’s initial transition until today I have witnessed high levels of compassion and support for Howard Village residents and their loved ones. The communication with both residents and family members is outstanding. Living 850 miles away, I am afforded great comfort and security knowing that my mom is under the competent watch of the Howard Village team. If ever there is an issue I know that the communication, actions, support and guidance provided has been and will be with the highest level of compassion and expertise.

Our loved one is a very fussy and picky eater, but they have managed to make her meals and give her meals that she is really enjoying. The activities are still pretty minimal, but she does enjoy bingo on Friday's. The value for cost compared to others, we do feel that it is very good.

I was very happy with Birchwoods. The staff was wonderful to my loved one. They knew her, and they interacted with her. They were very positive, and she enjoyed her interactions with them. They were just wonderful. Communication was very good. I'd call to check in on what was going on, and they kept me informed as to what was happening. The common areas were clean, and I always saw people going though cleaning. They were always in my loved one's apartment cleaning every day. She wasn't thrilled with the food, but she was used to cooking for herself for so long. But all the food I saw looked good. There were limited activities due to Covid, but I saw that they did what they could when they were able to . The activities directors were very pleasant, and they got to know the residents, even if they couldn't offer all the activities they wanted to do. And the little bit my loved one was able to participate in, she enjoyed.

My dad was a resident at Magnolia Springs East for a few years until the fall of 2020 - and I can’t say enough about the staff there. Everyone was welcoming and helpful. We had a positive experience. [name removed] the administrator, was extremely knowledgable, helpful, professional and compassionate as she helped us work through any aging or health-related challenges that arose, really any challenges! My dad enjoyed living there - and loved the staff and the food! The communications with families was exceptional. I already miss hearing hear from and talking with them. Thank you!