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3.8
Review Score
12101 Woodcrest Executive Drive, Suite 260, Saint Louis, MO 63141
[name removed] was very happy with the service. I would tell others lookin into them mainly to have task list prepared if there are specific things or assistance needed to be done so the caregiver can work...
Home Care Assistance of St. Louis is a provider of premium in-home care services serving the entire greater St. Louis area. Since opening in 2006, we have served hundreds of clients providing them with the freedom to live safely in their own home. We specialize in live-in care and also provide...
117 E Colorado Blvd, Suite 600, Pasadena, CA 91105
I am very pleased with the care that my mom is receiving from her care giver, she does a lot for my mom, takes her to appts, helps with the laundry and fixes her meals. We were lucky this agency has...
1314 N Liberty Lake Rd, Liberty Lake, WA 99019
Home Care Assistance, Spokane's leading provider of in-home senior care, provides premier care at home. Founded by a Certified Geriatric Care Manager and PhD Clinical Psychologist, Home Care Assistance rigorously screens and trains caregivers in its exclusive Balanced Care Method™. This Method...
51 River St., Milford, CT 06460
Home Care Assistance, Fairfield and New Haven County’s leading provider of in-home senior care, provides premier care at home with a specialty in 24/7 live-in care. Founded by a Certified Geriatric Care Manager and PhD Clinical Psychologist, Home Care Assistance rigorously screens and trains...
7900 E. Greenlake Dr. N #106, Seattle, WA 98103
They've been friendly. The caregivers they send are very good. They know what they're doing. And the billing process has gone okay as well.
Home Care Assistance, Seattle's leading provider of in-home senior care, provides premier care at home. Founded by a Certified Geriatric Care Manager and PhD Clinical Psychologist, Home Care Assistance rigorously screens and trains caregivers in its exclusive Balanced Care Method™. This Method...
124 S Lake Av, Pasadena, CA 91101
I think it was really great, and it came at a time when I needed immediate help within the next week. Everyone I worked with and spoke with was very nice and accommodating. It served its' purpose for the...
Home Care Assistance, Pasadena's leading provider of in-home senior care, provides premier care at home. Founded by a Certified Geriatric Care Manager and PhD Clinical Psychologist, Home Care Assistance rigorously screens and trains caregivers in its exclusive Balanced Care Method™. This Method...
4835 Meadows Road Suite 149, Lake Oswego, OR 97035
Home Care Assistance, Portland's leading provider of in-home senior care, provides premier care at home. Founded by a Certified Geriatric Care Manager and PhD Clinical Psychologist, Home Care Assistance rigorously screens and trains caregivers in its exclusive Balanced Care Method™. This Method...
55 Mountain Blvd Suite 104, Warren, NJ 07059
Home Care Assistance, Warren's leading provider of in-home senior care, provides premier care at home. Founded by a Certified Geriatric Care Manager and PhD Clinical Psychologist, Home Care Assistance rigorously screens and trains caregivers in its exclusive Balanced Care Method™. This Method...
1802 Soscal Avenue, Napa, CA 94559
Home Care Assistance, Napa's leading provider of in-home senior care, provides premier care at home. Founded by a Certified Geriatric Care Manager and PhD Clinical Psychologist, Home Care Assistance rigorously screens and trains caregivers in its exclusive Balanced Care Method™. This Method...
222 E Carrillo St Suite 209, Santa Barbara, CA 93108
Home Care assistance has been wonderful with all the help we have been getting from them. My mother has adjusted well to the help coming in and helping her out. They help with cooking and cleaning and...
Home Care Assistance, Santa Barbara's leading provider of in-home senior care, provides premier care at home. Founded by a Certified Geriatric Care Manager and PhD Clinical Psychologist, Home Care Assistance rigorously screens and trains caregivers in its exclusive Balanced Care Method™. This...
7521 Fay Ave, La Jolla, CA 92037
Home Care Assistance, San Diego's leading provider of in-home senior care, provides premier care at home. Founded by a Certified Geriatric Care Manager and PhD Clinical Psychologist, Home Care Assistance rigorously screens and trains caregivers in its exclusive Balanced Care Method™. This Method...
7833 South Highland Dr, Salt Lake City, UT 84121
I would recommend this company. Everyone has gone over and above for my loved one. We are happy with the services and the treatment with our loved one.
UTAH'S NATIONALLY RECOGNIZED; AWARD WINNING HOME CARE AGENCY The only Utah agency granted the BEST OF HOME CARE: PROVIDER OF CHOICE AND EMPLOYER OF CHOICE AWARDS for 2014 and 2015. Home Care Assistance is Utah's nationally recognized in-home care provider. We specialize in personal care and...
7878 B. Main St, Osseo, MN 55435
They've been very good and very easy to work with. At first we started out with 24/7 care, and now we're down to just once a week. They've been able to help my loved one with showering, housekeeping and...
Home Care Assistance, Edina's leading provider of in-home senior care, provides premier care at home. Founded by a Certified Geriatric Care Manager and PhD Clinical Psychologist, Home Care Assistance rigorously screens and trains caregivers in its exclusive Balanced Care Method™. This Method...
3143 E. Lincoln Dr., Phoenix, AZ 85016
6608 Parkside Drive, Pompano Beach, FL 33067
7214 College Blvd., Overland Park, KS 66210
21515 Hawthorne Blvd., Suite 200, Torrance, CA 90503
4695 MacArthur Ct., Suite 1100, Newport Beach, CA 92660
237-B Willbrook Blvd, Pawleys Island, SC 29585
They're great. We've had great success with them. My loved one loves everybody that's been sent. We're down to two different ladies, and she loves both of them. They've been great - I can't say enough...
Owens Cross Roads, AL 35763
Castle Rock, CO 80109
Our MissionAt Home Care Assistance, we want to change the way the world ages. We provide older adults with quality care in Douglas County and surrounding areas, that enables them to live happier, healthier lives at home. Professional, Trustworthy & Experienced CaregiversFor us, senior care is...
4990 Kipling Street, Suite B11, Wheat Ridge, CO 80033
Founded in 2002 by a clinical psychologist and geriatric care manager, our services are distinguished by the caliber of our caregivers, the responsiveness of our staff and our expertise in live-in care. We embrace a positive, balanced approach to aging centered on the evolving needs of older...
4990 Kipling Street, Suite B11, Wheat Ridge, CO 80033
Founded in 2002 by a clinical psychologist and geriatric care manager, our services are distinguished by the caliber of our caregivers, the responsiveness of our staff and our expertise in live-in care. We embrace a positive, balanced approach to aging centered on the evolving needs of older...
6109 Far Hills Avenue, Dayton, OH 45459
They seem to be a little short staffed just with everything that is going on right now. When you need someone to care for your loved one and you cant be there this is a great option. This makes my dads life...
We have opened our doors at Home Care Assistance of Dayton to provide a higher standard of excellence in home care for older adults. Our mission at Home Care Assistance is to change the way the world ages. We do this by selecting and training the best caregivers and expertly matching them with...
5275 Broadway, Oakland, CA 94618
Thank you for your interest in Home Care Assistance of Oakland. We are proud to offer the highest quality live-in and hourly home care to the Bay Area. At Home Care Assistance, we know that choosing the right partner for in-home care can be a challenge. That's why we have put together this site...
Review Score
190 reviewsOut of 10
5 star
64%
4 star
24%
3 star
6%
2 star
3%
1 star
7%
A Place for Mom has scored TheKey with 3.8 out of 10 using our proprietary review score based on 4 reviews in the last 2 years. Over all time, TheKey has 190 reviews with an average "overall experience" of 4.1 out of 5.
I was having a surgery and I needed an in-home caregiver for 24 hours to assist my husband. The man they sent showed up a day early and he even parked in my garage which I thought was a little presumptuous of him. He came back the next day and he was very sweet and compassionate. The caregiver was unfortunately, not feeling physically well and was not in a good condition to take care of my Husband. Instead of getting the rest I needed from my surgery, I had to take care of two grown men. The man did sleep in our house and by the time he got up I had already showered and clothed my loved one. Then, he decided to ask me for a cup of coffee. At that point, I asked him to leave. The agency was not a good fit for us and I would not recommend them to other families.
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TheKey Bellevue in Bellevue, WA
4.5
(17 reviews)
I don't know how they can command the amount of money they charge for all the things they did not do or did not know how to do. We had care givers that would fall asleep on the third shift when they were supposed to be making sure my husband did not aspirate while sleeping, they would be watching T.V. with my husband leaving me to do the housework even when I asked for their help. They did not respect our property.
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Home Care Assistance Fox Cities in Oshkosh, WI
3.0
(3 reviews)
Very disappointing experience. From first day of caregiver services through refund, I would never recommend 123.
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TheKey of Tustin, CA in Tustin, CA
2.7
(5 reviews)
After booking Home Care Assistance for my loved one , a week later It had went out of business.
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TheKey of Madison, MS in Madison, MS
3.3
(5 reviews)
They did show up on time, but one of the people they sent clearly did not have the skill level of a CNA. They didn't even have the basics of toileting, and cleaning. The agency didn't seem to have our needs down very well. We parted ways with the agencies. I wouldn't recommend them for anything but companionship. I am giving them the one, only because some people came out.
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Home Care Assistance- Dayton in Dayton, OH
3.3
(6 reviews)
There were some issues with reliability. I found that the caregivers were unprofessional. I didn't like the sales presentation or the pressure. They kept a binder of communication that was supposed to stay in the house, to keep time and what was done during the day, and the caregiver was taking it with her. I never really knew if I was paying for the right amount of hours. Really this was not a good experience.
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TheKey of Madison, MS in Madison, MS
3.3
(5 reviews)
Caregiver stole from my mother and no police report was done. Owner just paid me off and theif continued to work there.
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0.5
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0.5
TheKey Wisconsin in Milwaukee, WI
3.5
(4 reviews)
I was very unhappy with the Home Care Assistance caregivers they are slip-shot, unprofessional, just walk-in the house, milling around the house not staying in the room where my mother was even no shows with no one to replace them. All the caregivers they have sent just did not follow my instructions. One was bossy, mean to my mother and my mother did not like her. I stopped their service and I have worked out things on my own. My mom is now living in my home with a live-in nurse who cares for my mother 2 days a week and my family and I take care of her the other days. I would not recommend this company to anyone.
0.5
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0.5
TheKey Southern Maryland in Bethesda, MD
3.3
(3 reviews)
Many caregiver late arrivals, early departures, and missed shifts with days of advance notice. Look around. Other services provide guaranteed uninterrupted coverage with ultimate safety in mind.
0.5
0.5
0.5
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0.5
No one here seems to no anything about home care at all. rude staff and very unorganized. Seem to not have inkling as to any dementia issues or care plan for same. Horrible experience here
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0.5
TheKey of Harrisburg, PA in Harrisburg, PA
3.2
(3 reviews)
There are 113 total TheKey Facilities.
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