Turnaround Solutions

This is a nice place, but the health care part is iffy. The nursing staff doesn't communicate well with the residents and families. This specifically applies to getting things coordinated. I feel that they didn't want to communicate and it made me feel that it wasn't any of our business. Hospice was also in there for my loved one, and they saved me with their great communication.

I would tell others to give this community a shot for their loved one's. The friendliness of the community was wonderful. The community was supportive of the transition of my loved one's passing. I feel they went out of their way for the family.

I would highly recommend this community for your loved one. The community is very receptive. They were always available to answer any of my questions. The room was beautiful for my loved one. The food was good.

With COVID the activities are a little difficult, however they are taking our loved one out on little outings, they are doing the best they can. At this community you can order food off of a menu throughout the entire day from 7AM to 7PM. This is a newer facility, so it is very very clean. Our loved has some trouble falling and their is staff member there all the time to help if he needs it. The communication is great and our loved one is being well taken care of.

The Kent Ridge is extremely friendly. You will have to go with this community's pharmaceutical group. I wish we could've kept my mom's pharmacy without a financial cost. The activities were amazing and even assisted with advanced memory care residents, in getting them involved. The chef would come to me and see what my mom would eat, and brought it directly to my mom. If it wasn't the Chef, it was someone from the kitchen and do the running. The staff would try and help memory care residents in eating food, since it is sometimes hard for them to keep themselves eating. The staff was very cognitive in knowing which memory care residents to sit with each residents for meals. They explained the memory care and why your loved one would say things to you, and not to take it personal.

We are happy with the results so for at Anthology at Burlington Creek. The new director has done an outstanding job, the staff has been very good and my parents feel that they made the right choice. The smaller size of the facility has also been very beneficial.

This community is beautiful, and was on the more expensive side for me while I was there. The rent was raised about 10% each year while I was there. I had a two bedroom and a one-and-a-half bathroom. I was the first person to live in my apartment. The activities were great while I was there. They had trivia, Wii bowling, bingo, happy hour each week with entertainment and more.

We've had our doubts the past few month's and have been weighing options for our Aunt. These uncertain times have been difficult to say the least. In the past three week's when we call we are able to reach the new Director's and get our concerns addressed. [name removed] follows up just like she tells you she will and [name removed] (I can't pronounce/spell her last name) is straight forward and doesn't try to "fluff" things. It would be nice to reach the staff during evening hours, but noone ever answers the phone. This is a "hot" point for me. It looks as though there are positive changes occurring, for this we are very thankful and will be patient. We miss the pre-COVID times, but for now we have to put our faith in those taking care of our Aunt. Thank you.

They no have housekeeping every other week due to Covid, so my sister and I have to clean his room on the off week. The management staff is very good and caring. The residents are very friendly they bond together and help each other. The food is excellent. They have a lot of activities. I have recommended them to others. They have an outside agency that they use for caregivers that is wonderful.

We met with [name removed] on Saturday. We were able to talk in a room inside and see an independent living suite but there was no tour of the community or the assisted living facility. They do have 2 studio apartments available on the first floor but they look out onto the courtyard and are not accessible for window visits. They seem to take the care of their residents very seriously and we were impressed with our conversation with [name removed] but were unable to see any of it first hand. The facility is in a good location. My concern would be the cost of my mother's care with the point system they use.

Had a cousin live there and now a brother in law. Have eaten there many times. Food is great. Managers and staff have been very kind to me and my loved ones. I tell everyone that it is a place to be when you get older and want someone to cook for you. Would like to see more active activities for those that like to do things out in the community.

Kind and caring people are in charge and in service.

My 94 year old mother lives in a cottage at Arkanshire. She has enjoyed every minute for 3 years. During this pandemic the staff has worked tirelessly to provide the services mentally & physically to insure the residents stay happy & healthy. My mother has been a trooper during this time of uncertainty & loneliness, but the staff has been instrumental in her wellness & attitude. Thank you so much to Arkanshire. Well done!!!

The Gardens At Arkanshire has been such a blessing to my dad. I always leave with a thankful and happy heart for this place and the people that work there. I absolutely LOVE the homemade rolls, the pecan pie, the hand breaded shrimp, the overnight barbecued pulled pork, the every Sunday fried chicken, and the prime rib! I miss eating with my dad during this pandemic but I am glad he continues to enjoy his home at Arkanshire!

The staff at Cambridge are the best. My dad loves them all, & I have found them to be friendly, helpful, and caring. I appreciate the extra care during these Covid times. I do wish Holiday would insist on regular testing of staff and residents. Considering the age group, testing needs to be a part of the procedures. I called Holiday and left a message, asking them to call about this, but I never received a call back. Otherwise, Cambridge is a great place and my dad feels at home there!

I've lived here 8 years. Very good managers. Very friendly and good employees.

I have been a resident for almost 2 years, I am 80 years old, and am very glad I am here. I feel safe and comfortable.

[name removed] that works in marketing is a great, her personality is sweet and bubbly. [names removed] are great managers. [name removed] is just amazing activities director and [name removed] is wonderful front desk manager. Everyone really seems to have great time living here, plus they have gone above to keep all safe.

It is a very friendly place. They cared for my mom like a family member. The food was really good. We really liked the room sizes and layout. They have a secured courtyard in memory care. I have recommended them to friends.

I would recommend them to a friend. The rooms could be a little bigger. The food is good. I wish they had more outdoor space for the residents to enjoy. I wish the doctors could come in more frequently. I wish they had a little store, a gift shop for the residents.