1310 Campbell Lane, Bowling Green, KY 42104
I feel care has not been as good as it was when owned by [name removed]. We have had some difficulty with the new DON being somewhat difficult to approach and problem solve with. New Admin seems to be more...
Chandler Memory Care, located in Bowling Green, Kentucky, has been thoughtfully designed to provide a therapeutic, warm, and welcoming environment with optimum security and safety. Our Memory Care allows a person experiencing memory loss to maintain a level of independence. Our residents will...
3100 Utica-Sellersburg Road, Jeffersonville, IN 47130
My mother is enjoying her new residence. She met numerous current residents on her initial tour. She arrived early and many residents introduced themselves and shared their experiences. The staff very...
The minute you walk into our community you’ll feel right at home in our comfortable, friendly, and safe environment. While our Assisted Living residents can come and go as they please, there are many opportunities to participate in a wide range of planned social activities, scheduled...
3100 Utica-Sellersburg Road, Jeffersonville, IN 47130
My mother is enjoying her new residence. She met numerous current residents on her initial tour. She arrived early and many residents introduced themselves and shared their experiences. The staff very...
The minute you walk into our community you’ll feel right at home in our comfortable, friendly, and safe environment. While our Assisted Living residents can come and go as they please, there are many opportunities to participate in a wide range of planned social activities, scheduled...
2643 Chandler Drive, Bowling Green, KY 42104
I felt like the facility was nice and up to date. They really didn't have hardly any activities for the residents. Nothing for them to do, but sit in their room. I would recommend them, but they now have...
Located in the beautiful, historic city of Bowling Green, Kentucky, Chandler Park Assisted Living Community is the perfect place to call home. Bowling Green is a bustling city, with lots of history, and lots to do. Home to the GM Corvette Assembly Plant and the National Corvette Museum, the...
140 Providence Trail, Mt. Juliet, TN 37122
My mom passed in [date removed]. Maristone of Providence was great in every way. The facility and staff were excellent. I highly recommend them to anyone.
Maristone at Providence located in Mt. Juliet, Wilson County, Tennessee provides seniors with a caring assisted living community to call home. This community provides residents and guests with the opportunity to spend time outdoors. Those visiting our guests will find that they have opportunities...
347 Riverside Dr, Franklin, TN 37064
While this is always a hard thing to do..:::maristone of Franklin has been a wonderful experience. [name removed] the director has been there every step of the way and the staff is friendly and kind. My...
Maristone of Franklin is a memory care and assisted living community located about 15 miles south of Nashville in the city of Franklin, Williamson County, Tennessee. With both Williamson Square and the Watson Glen Shopping Center less than a mile away, residents of this community have easy access...
1420 E Main St, New Albany, IN 47150
My home is a true blessing Since January of 2023 the Mansion On Main Street in New Albany, Indiana has been my home! A little heaven on earth! Comfortable apartment, great food and dining, helpful friendly...
The Mansion on Main is an exclusive assisted living community in the heart of New Albany. Located on the historic mansion row district, just blocks away from revitalized downtown New Albany. We offer the support and care you need and allow you the independence you want. Come have fun and enjoy...
6021 South Arlington Avenue, Indianapolis, IN 46237
Staff has always been friendly in communication; email, text and verbal. I have witnessed interactions between the staff and residents and never been worried about my parents being there. The facility has...
Avalon Senior Living is a brand-new senior living community located just minutes from I-65/465 in Indianapolis, IN. We have redefined senior living, combining the finest in assisted living services, specialized memory care, and respite care with a touch of luxury and unparalleled amenities. Our...
6021 South Arlington Avenue, Indianapolis, IN 46237
Staff has always been friendly in communication; email, text and verbal. I have witnessed interactions between the staff and residents and never been worried about my parents being there. The facility has...
Avalon Senior Living is a brand-new senior living community located just minutes from I-65/465 in Indianapolis, IN. We have redefined senior living, combining the finest in assisted living services, specialized memory care, and respite care with a touch of luxury and unparalleled amenities. Our...
5535 Irwin Simpson Rd, Mason, OH 45040
My mom did very well at The Landing. She liked it, and so did I. The people there were nice and took good care of her. Unfortunately, she had several medical issues pile up on her in August 2023, and ended...
The Landing of Long Cove is a premiere assisted living and memory care community in Mason, Ohio, as also evidenced by being the recipient of the 2020 Best of Assisted Living Award! Everyone who walks through our door becomes a member of our community family! Our fast-growing town is a beautiful...
2950 Turkeyfoot Rd, Edgewood, KY 41017
The staff has been very attentive and helpful getting her settled in. They communicate with the family, give feedback and take suggestions. They have been helpful negotiating the changes with the remodel....
The Summit of Edgewood offers senior living options, including memory care, to seniors who are looking for personalized care in a friendly, safe, and maintenance free environment. We are considered one of the top personal care communities in Northern Kentucky. Our residents enjoy grounds that are...
Review Score
265 reviewsOut of 10
5 star
49%
4 star
34%
3 star
8%
2 star
3%
1 star
9%
A Place for Mom has scored Vitality Senior Services with 8.5 out of 10 using our proprietary review score based on 49 reviews in the last 2 years. Over all time, Vitality Senior Services has 265 reviews with an average "overall experience" of 4.5 out of 5.
So far it's working out pretty well. The staff is really good, and they keep it really clean. She likes the food. I would say that the staff could do a better job of communicating with the residents, letting them know what's going on. It would also be nice, if it were a little more clear, how to sign up for the activities, and where to go for the activities, a map or something. There were a couple of reasons I chose them, I liked the convenience of the location, and just the overall ambiance and friendliness of the place. Everyone was really outgoing.
4
4
4
4
4
The Summit of Edgewood in Edgewood, KY
3.8
(47 reviews)
Things have gone well so far at Emeritus at Long Cove Pointe. It's a nice looking, clean community, and the staff have all seemed very friendly. My loved one has not been here long, but so far she seems to be enjoying herself. I felt like the move-in process could have been better organized, I was pulled aside by the director to sign forms for an extended period of time when I was trying to direct the movers where to place my loved ones furniture.
4
4
4
4
4
The Landing of Long Cove in Mason, OH
3.9
(75 reviews)
We asked Colleen to set up an evaluation of my mother. This will be my first choice if she meets their criteria. Closest to our home, typical of surroundings mother would like and Dr is familiar to us.
4
4
4
4
4
The Landing of Long Cove in Mason, OH
3.9
(75 reviews)
This was a very nice looking newer facility, and was our second choice when we were looking into care options for our loved one. It was a bit more expensive than what we were looking for, and their a la carte pricing structure meant that the price had a lot of room to go up if our loved one's care needs increased.
4
4
4
4
4
The Landing of Long Cove in Mason, OH
3.9
(75 reviews)
I have a friend whose mother is there. I know they are very happy with it. They like that it's a smaller community.
4
5
4
4
4
Maristone of Franklin in Franklin, TN
4.0
(53 reviews)
We only looked at a couple of other places but we chose Emeritus because of it's location. The staff is very friendly. They may need to hire more staff to help care for the number of residents, but they do the best they can. I have not eaten there but the food always looks really good so I think it would be pretty good.
5
5
3
3
4
The Summit of Edgewood in Edgewood, KY
3.8
(47 reviews)
Very nice, food to me was fine. The young lady with me said it was just soup with a crust. So far this would be my pick except I am not ready yet. I am learning with my friend asking questions.
4
4
4
4
4
Chandler Park Assisted Living in Bowling Green, KY
4.6
(17 reviews)
Beautiful new facility-- the staff was very helpful and interactive.
4
4
4
4
4
The Landing of Long Cove in Mason, OH
3.9
(75 reviews)
secured levels all inclusive, have wanderguards in secured area. Similar to Carriage Court.
4
4
4
4
4
The Summit of Edgewood in Edgewood, KY
3.8
(47 reviews)
Maristone was the most expensive out of the facilities that we toured. We felt the value was not really there because the rooms were really small. Other than that the tour was good. It was multiple levels and we were looking for something that was all on one level.
Maristone of Franklin in Franklin, TN
4.0
(53 reviews)
I toured at Brookdale and thought it was nice. The facility itself was wonderful, but overall, I didn't feel that it would be the best fit for my loved one. The community seemed a bit dark to me, and I wanted something more bright and open for my loved one.
3.5
3.5
3.5
3.5
3.5
The Landing of Long Cove in Mason, OH
3.9
(75 reviews)
I toured Brookdale, and I really like it. I would say that the office staff was really cooperative. They had an entrance fee that I thought was quite high, and they were willing to reduce his first months rent to sort of lessen the blow of the entrance fee. Really the reason I did not choose them is because they do not accept state aid.
3.5
3.5
3.5
3.5
3.5
The Summit of Edgewood in Edgewood, KY
3.8
(47 reviews)
I toured Brookdale while looking for options for my dad. We were very comfortable with Brookdale except that it didn’t offer the level of spirituality that we were looking for. We wanted a facility that offered a lot of opportunities for spirituality, and Brookdale just wasn’t quite a fit for us.
3.5
3.5
3.5
3.5
3.5
The Summit of Edgewood in Edgewood, KY
3.8
(47 reviews)
The sales person that took us on tour was nice. I felt this community was to big for mom. The community looked clean, however it felt like I was walking into a hospital. They did not have a variety of floor plans and I just did not care for it.
3.5
3.5
3.5
3.5
3.5
The Landing of Long Cove in Mason, OH
3.9
(75 reviews)
I have a loved one living at this facility. Overall, they are responsive to my inquiries about my loved one's care, especially the nursing staff. However, there is difficulty getting medications when they are needed, sometimes waiting two hours for them. Using the call button often takes very long to respond to the patient. We were told it should take no longer than 30 minutes for a response. Management is difficult to contact and receive resolution of financial issues. Communication is lacking with respect to advising family or POAs of what steps the facility is taking regarding meds and medical care. The staff is friendly and give respect and care to the residents. This facility would be 5 star if they communicated better with family and POAs regarding financial issues and coordination with in-house doctors.
4.5
3.5
3.5
3.5
3.5
The Landing of Long Cove in Mason, OH
3.9
(75 reviews)
There seem to be fewer employees now than when we had our first tour. Activities tend to be the same everyday. Response time to help button varies from 5 minutes to up to 20 minutes. Dining room has run out of common items like lettuce and cola.
4
4
3
3
3
The Landing of Long Cove in Mason, OH
3.9
(75 reviews)
Having never had experience with this kind of facility, my feedback is based on initial expectations based on entry discussions. The nursing staff is made up of very conscientious LPN's. On-site beauty shop is very affordable. Activities are scheduled everyday. used to be 4-6, now seem to be fewer. Response time to call pendent is guaranteed within 15 minutes. Experience is sometimes quicker, but usually longer -- especially at night when staff is reduced. A nice facility, but you must stay involved to ensure maintenance and care levels are appropriate. Encountered problems with oxygen tank management regularly. Since getting portable concentrator, still have to remind the staff to put it back on the charger when Mom returns to her room.
3.5
4
3.5
3.5
3
The Summit of Edgewood in Edgewood, KY
3.8
(47 reviews)
My mother was in the Summit of Edgewood for close to three years. We had both good and terrible experiences there. The unique advantage to this care facility was that they had a step up to the full memory care section. This step up area was secure, but the residents were more capable. Because there wasn't availability in the step up section my mother went into the full on memory care until a space was available. This was a bit alarming because residents randomly walked into her room taking her stuff and using her bathroom. She had a man enter her bathroom while she was using the pot and he urinated in her trash. One meal she attended and saw multiple people wearing her clothes. We felt there was not enough supervision to control this behavior. When she was finally moved to the step up area, she did better. Some staff were wonderful, but others were just ok. We had to request that they empty her bathroom trash daily because the room often smelled of urine. This was an ongoing problem. I think the food was fine and I think the facilities were adequate. The staff were good with mom as her confusion deepened. We ultimately decided to leave when they said she needed full memory care. We were in agreement about this placement, but we weren't satisfied with their full memory care unit. We found another wonderful one in the area with a new modern facility and a more specialized memory care team that was actually less expensive. We wished she was there all along. I hate to give the Summit a poor rating because many dear employees went out of their way to help (just not all of them. ) We would chose another place if we were in the same situation now.
The Summit of Edgewood in Edgewood, KY
3.8
(47 reviews)
The new mother company who bought the facility, Vitality, does not listen to the families of the residents. Many of us would complain about the staff, the horrific Executive Director [name removed] (who was eventually fired) and they ignored us repeatedly and defended her horrible leadership. They didn't care about the residents. I would never in a million years place my parent in a [company removed] corporation again (there are 2 senior living [company removed], one is good and one bad). What once was a clean facility in the end smelled like urine. There was fecal matter on the floor. The food would rot in the fridge. The caregivers would say they changed the sheets when they didn't. They wouldn't answer the phone. They started out great many years ago, but with the change in leadership all hell broke lose and although we hoped it would improve it didn't. In the end, my dad was too advanced with his Alzheimer's to move him when the situation really went downhill. The original staff was incredible... some of the best we had at any facility. Some of the caregivers over the years were wonderful. The final year we were there was the really difficult one. The residents were great. Many had dementia or Alzheimer's and many didn't. They all cared and it they made it a more positive experience. So it used to be great! However it ended poorly. Unless a new company buys out [company removed] I wouldn't send a dog there.
3
3
3
3
1
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3
Maristone of Franklin in Franklin, TN
4.0
(53 reviews)
Very negative due to the way finances were handled.... due to how things were handled, we were "out" several thousand dollars. The facility itself is "top quality" but the "top people" need to manage a little more with their hearts & keep their "word". We were having to deal with the emotional/physical needs of our loved one to pursue his financial needs. Another such facility in Clarksville showed the same non-care ....we learned some very valuable lessons dealing with such facilities. A Place for Mom was very helpful where they could be & I will be contacting you when I start looking for an Independent Living facility for myself.
5
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No data collected
3
1
Chandler Park Assisted Living in Bowling Green, KY
4.6
(17 reviews)
There are 11 total Vitality Senior Services Facilities.
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