Vitality Senior Services

My mother has lived there for 2 years now. In early 2016 I was on the verge of moving her out due to so many issues with staff and care. Then the entire management team was replaced and we had a meeting to discuss moving. The Executive Director asked me to give them a chance to make the needed changes. I am so happy that I did. The new team came in and made this facility a home. They genuinely care and give of themselves every day. My Mom is happy and cared for and loved. It is evident in her positive change and will to live. The activities and food really increase her quality of life and she has made some great friends. This community has a heart of gold and there is no way I would ever want her to be anywhere else.

This is a community I would recommend. So far it is working out well for my mother since her move here. I know she is in good hands, they have a nice staff at this facility. They are helpful when needed, and has been kind when I visit. The community, and her room is well-kept, they do a good job with the cleanliness. The meals are nice, and she has gotten involved in some of the activities they have available. She does an exercise every morning. She is doing well, and I'am satisfied with all they have done for us.

All personal is always ready to help. Only problem is the communicating system is lacking. The signal for getting help is not getting to the people it needs to.

I like the fact that the staff are warm and nurturing to my mother. She has made a lot of progress while she has been there. The place is always clean, my mother has a studio apartment and when I go visit her, the bed is always made, the bathroom is clean, and the floors are vacuumed. I was there during her meal time and the food looked good, she seemed to have a decent portion size.

This seems to be a cut above the other local assisted living places. My mother is currently living here. They are extremely friendly, dedicated to cleanliness, and the food is very good. The staff is helpful and attentive, although promises for bigger initiatives (moving, fixing, etc.) sometimes take awhile to materialize. The fee is slightly higher than the others, but it will not go up if additional level of care is needed. The senior staff seems to take a personal interest in the well being and socialization of the clients.

I highly recommend Maristone. The place is smallish, cozy, and easy to navigate. It feels like a home rather than an institution. Everyone who works there is friendly, supportive, and attentive. My mother has had warm attention and great care. I very much enjoy visiting mom, not only to see her, but also to see everyone else whom I've grown close to. The activities director is lovely; she really cares about all the residents. She also plans to expand the activities, and I think that would be great. I've also noticed that ideas and recommendations I have made have been duly noted. I hoped for more music and singing, so the director of Maristone is working on getting a choir organized! A wonderful place.

Everything is going well for my mom at Emeritus at Long Cove point. They try very hard to make a nice place there!

At present we will only use the day care. We have used it one time and were VERY happy

I feel care has not been as good as it was when owned by [name removed]. We have had some difficulty with the new DON being somewhat difficult to approach and problem solve with. New Admin seems to be more concerned about rules and regs than with what is best for residents. Hopefully this will improve with some time. The food is absolutely amazing. The techs that do the hands on care are wonderful and caring. Facility is very clean.

Staff was mostly very friendly and attentive. Dad enjoyed the food sometimes and sometimes not so much. There were some staffing shortages while he was there. The nurses that managed his meds were great and kind. I would recommend the community. Dad enjoyed his own space and sense of autonomy.

I felt like the facility was nice and up to date. They really didn't have hardly any activities for the residents. Nothing for them to do, but sit in their room. I would recommend them, but they now have different owners. Not sure of any changes.

Maristone is a lovely facility. My mother loves it but we have had some issues with things missing. Luckily, most were found. Compared to others I visited I would rate this a 4.5. The employees are very friendly and take good care of my mother. I would recommend this facility over others I visited.

My loved one is a resident at Cardinal Landing Memory Care. We're a bit unhappy with residents who roam the halls and take things out of rooms that aren't theirs. I guess we could recommend this facility for people whose loved one needs memory care. They do seem to keep them very busy, which I think helps a lot. The food looks great when we've seen it. The Director doesn't seem to think the missing items are a big deal. Despite our issues, this is where our loved one needs to be.

Overall it is a good fit for my parents. As with any place there are issues. Again my main concern is the communication and lack of care conferences. Yes, I would recommend. It is a nice facility and my parents are doing well there.

I felt the facility and grounds were very nice and well maintained. The memory care fenced yard where some of the residents planted things was enjoyed by my mother and me. Most of the staff were very caring and had a tough job because They were understaffed at times. Aides named [name removed] and [name removed] a were angels. I felt like the medical staff seemed overwhelmed at times and patient's meds were nor always given correctly. I know a facility like yours is not the same as being home but for many it is the safest place to be. I visited everyday whole my mom was there and their are many dedicated people who have good hearts caring for the patients.

I picked this community because they were one of the few places near me that would accept my dad even though he is a 2 person transfer. I will say that the employees are nice to my dad.

I have found that the services provided are not quite what they were presented. For example, weekly light housekeeping might be done every 10 or 12 days. Weekly laundry, very spotty, again every 10 or 12 days. The food amount provided is rather skimpy, especially in the evening meals. When my mother said that they go to bed hungry, it almost broke my heart.

We picked this community, because of the location, smaller size, and friendly staff. The facility is very nice and the staff is concerned the residents are happy and they encourage them to participate in activities. The paperwork was rather daunting at a very stressful time, and there was a bit of adjustment in learning how things worked. But overall, this has been a positive experience, and we expect things to continue to go smoothly.

My loved one was a resident at Maristone of Providence. Our overall experience was very good. Although they kept changing all of their management team, actually several times, they eventually got a team in there that was quite good. And from what I understand, the price is a little better than most. The facility was very clean. However, like all facilities, the help was average. I think that's all we can ask for these days.

Some staff are great, but they are short staffed with much change over. The place is smaller and friendly. I visit every day to make sure my mom is getting the help she needs. It is not home, but it is relatively safe.