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20 Charnstaffe Lane, Billerica, MA 01821
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33 Floor plans available
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Doug R
-
Child of resident/client
5.0
Perfect fit, just what we were looking for.
Didn't check out any others. Right from my visit to check it out I knew my dad would be happy there and it was the right place for him at the right time in his life.
The place was great, the people incredible. Would recommend it to anyone.
About the facility Benchmark Senior Living at Billerica Crossings
Billerica Crossings, located in the Historical District of the Merrimack Valley, is the only Assisted Living community in town. Our commitment to independence, personalized care, and companionship helps Seniors live an active and dignified lifestyle in a residential setting. Recent winner of the Reader's Choice Award, Billerica Crossings is conveniently located in close proximity to the Senior Center, library, and shopping centers.
If you need help with daily activities, such as bathing, dressing and medication reminders, you'll enjoy a lifestyle that combines the services and amenities of a fine hotel with the personalized assistance and care you need to remain as independent as possible.
The Assisted Living lifestyle at Billerica Crossings offers a personalized balance of assistance and independence. Enjoy the privacy of your own apartment and the support of our caring staff for anything you may need.
Senior living options offered
Assisted Living
Memory Care
Pricing for Benchmark Senior Living at Billerica Crossings
Total monthly costs depend on room type, select services, and the level of care needed.
Base fees by care type
Assisted Living
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Studio
Starting at $XXXX/mo
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1 Bedroom
Starting at $XXXX/mo
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Semi-Private
Starting at $XXXX/mo
Memory Care
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Studio
Starting at $XXXX/mo
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1 Bedroom
Starting at $XXXX/mo
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Semi-Private
Starting at $XXXX/mo
*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.
Tours at Benchmark Senior Living at Billerica Crossings
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Compare
Benchmark Senior Living at Billerica Crossings
20 Charnstaffe Lane, Billerica, MA 01821
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8.6
Review score
38 reviews
8.6
Review score
38 reviews
5 star
58%
4 star
39%
3 star
0%
2 star
0%
1 star
3%
10
Review score
53 reviews
10
Review score
53 reviews
5 star
75%
4 star
21%
3 star
2%
2 star
0%
1 star
2%
9.6
Review score
23 reviews
9.6
Review score
23 reviews
5 star
78%
4 star
9%
3 star
9%
2 star
0%
1 star
4%
9.5
Review score
94 reviews
9.5
Review score
94 reviews
5 star
65%
4 star
23%
3 star
3%
2 star
3%
1 star
6%
Studio
Starting at $X,XXX/moStudio
Starting at $X,XXX/moStudio
Starting at $X,XXX/moStudio
Starting at $X,XXX/mo1 bedroom
Starting at $X,XXX/mo1 bedroom
Starting at $X,XXX/mo1 bedroom
Starting at $X,XXX/mo1 bedroom
Starting at $X,XXX/mo2 bedrooms
--2 bedrooms
Starting at $X,XXX/mo2 bedrooms
Starting at $X,XXX/mo2 bedrooms
Starting at $X,XXX/moActive promotion
No
Active promotion
Room Discount
Lowers your rent by a dollar amount or percentage.
Active promotion
No
Active promotion
Room Discount
Lowers your rent by a dollar amount or percentage.
Pet friendly
Yes
Pet friendly
Yes
Pet friendly
Yes
Pet friendly
Yes
Care types offered
2
Assisted Living, Memory Care
Care types offered
3
Assisted Living, Memory Care, Independent Living
Care types offered
2
Assisted Living, Independent Living
Care types offered
3
Assisted Living, Memory Care, Independent Living
Amenities at Benchmark Senior Living at Billerica Crossings
Healthcare Services
- Memory Care
- Staffing & Ancillary Services
- Non-Ambulatory Care
- Incontinence Care
- Medication Management
- High Acuity Care
Meals & Dining
- Vegetarian
- Gluten-free
- Special Dining Programs
- Professional Chef
- Low / No Sodium
- No Sugar
- Meals Provided
- Restaurant Style Dining
- Guest Meals
- Room Service
Room Amenities
- Wi-Fi/high-speed internet
- Handicap Accessible
- Wheelchair Accessible Showers
- Ground Floor Units
- Kitchenette
- Respite or Short Term Stays Offered
- Air Conditioned
Community Amenities
On-site dining options
- Private Dining Room
Transportation & parking
- Resident Parking Available
- Property Convenient to Public Transit
- Transportation at Cost
- Complimentary Transportation
- Uncovered Parking
Pets
- Cats Allowed
- Weight Limit (lbs)
- Dogs Allowed
Common areas
- Library
- Private Bath
- Computer or Media Center
- Indoor Common Areas
- Meeting Room
- Outside Patio
- TV Lounge
- Central Fireplace
- Beauty Salon
- Outdoor Common Areas
Recreational areas
- Piano or Organ
- Billiards Lounge
- Arts and Crafts Center
- Raised Garden Beds
Services
- Housekeeping
- Beautician
- Laundry Service / Drycleaning
Languages spoken
- Filipino
- French
- English
Activities
- Trivia Games
- Wine Tasting
- Yoga / Chair Yoga
- Art Classes
- Devotional Activities Offsite
- BBQs or Picnics
- Day Trips and Outings
- Happy Hour
- Holiday Parties
- Activities On-site
- Devotional Activities On-Site
- Activities Off-site
- Live Musical Performances
- Live Well Programs
- Live Dance or Theater Performances
- Tai Chi
- Stretching Classes
- Reminiscence Programs
- Educational Speakers / Life Long Learning
- Birthday Parties
Reviews
for Benchmark Senior Living at Billerica Crossings
Write a review
A Place for Mom has scored Benchmark Senior Living at Billerica Crossings with 8.6 out of 10 using our proprietary review score based on 7 reviews in the last 2 years. Over all time, Benchmark Senior Living at Billerica Crossings has 38 reviews with an average "overall experience" of 4.4 out of 5.
Overall Rating
4.4
Cleanliness
4.6
Friendliness
4.6
Care Services
4.4
Staff
4.4
Meals & Dining
4.5
Activities
4.5
Value for Cost
4.3
A Place for Mom has scored Benchmark Senior Living at Billerica Crossings with 8.6 out of 10 using our proprietary review score based on 7 reviews in the last 2 years. Over all time, Benchmark Senior Living at Billerica Crossings has 38 reviews with an average "overall experience" of 4.4 out of 5.
Filters
Verified Review
A Place For Mom has verified the person writing the review and their connection to the community.
1-20 of 38 reviews
Doug R - Family/friend
Assisted Living
August 20, 2024
Perfect fit, just what we were looking for.
Didn't check out any others. Right from my visit to check it out I knew my dad would be happy there and it was the right place for him at the right time in his life.
The place was great, the people incredible. Would recommend it to anyone.
YP - Family/friend
Assisted Living
July 29, 2024
Review for Benchmark at Billerica Crossings
It was an amazing location. Staff, facility and the medical team. Unfortunately, dad was only there a short time and he passed. Seriously, loved this place!!!! Everyone was soooo helpful and accommodating. From the maintenance and cleaning staff to management. The dining room and food choices were so nice. Lots of activities and groups to join. Lots of entertainment. It was a great value. All inclusive, no hidden fees!
Anonymous - Family/friend
Memory Care
January 4, 2024
My uncle is now in [community name removed] memory care. The staff there is wonderful. My uncle stayed only one night at Benchmark Senior Living at Billerica Crossings before trying to leave. He needed to be taken to the hospital and eventually landed in memory care. However, I must say [name removed] the director was amazing. She went out of her way to help me.
Douglas - Family/friend
Assisted Living
October 10, 2023
Highly Recommended
My dad is currently a resident at Benchmark Senior Living at Billerica Crossings. It's a great place and exactly what my dad needs at this point in his life. The housekeeping is very attentive and the nursing staff works very well with my dad's doctors and pharmacy to administer his meds properly. I haven't actually tasted any meals, but they look delicious and well prepared. Communication with the family is excellent. I would highly recommend Benchmark Senior Living at Billerica Crossings to anyone. Assisted Living places are expensive, but I can sleep at night knowing that my dad is in a great place.
Response from Benchmark Senior Living at Billerica Crossings
October 20, 2023
Hello Douglas, Thank you so much for the wonderful review. We are so glad to hear about your experience with our community. Our dedicated associates take great pride in providing the very best experience possible and your compliments are a highlight for our team. Thank you for sharing, and thank you for choosing Benchmark Senior Living at Billerica Crossings!
anonymous - Resident/client
Memory Care
April 12, 2023
Tour experience at Benchmark
I toured with Benchmark at Billerica Crossing and had a good experience. The reasons we did not choose this facility were because the location was too far, and also because it has a mix of assisted living and memory care residents. We were looking for a facility that focused only on memory care residents for our loved one.
Response from Benchmark Senior Living at Billerica Crossings
June 22, 2023
Hello, We are so glad to hear about your positive experience when touring our community. Thank you for taking the time to leave us a review!
Daughter-in-law o
Assisted Living
March 31, 2023
Horable Place
My father-in-law was there up until he went to hospital [date removed]. He passed away at the hospital [date removed]. The Facility is charging us for the the whole month of March and 5 days in April even though we had the place cleaned out in 1 week. [amount removed] for 1 month of a shared room and his roommate would smoke even though my father-in-law was on oxygen and no one did anything about it. The only good Person there was the activities director [name removed]
Response from Benchmark Senior Living at Billerica Crossings
April 17, 2023
We are sorry you did not have a positive experience at our community. We take feedback very seriously and have forwarded this to leadership.
K M - Toured community
Assisted Living
March 24, 2023
My Tour Experience at Benchmark Senior Living at Billerica Crossings
[name removed] was a nice community, in fact they were most likely our second choice. However, we preferred another community a bit more and decided to go in that direction.
anonymous - Family/friend
Assisted Living
November 15, 2022
A good facility
In general it was a positive experience. We had my loved one here for a respite stay, not a long-term stay. I would recommend Benchmark at Billerica Crossings to others.
Yvonne P - Family/friend
Assisted Living
November 14, 2022
Wonderful Community
I would highly recommend this community for others loved ones. The staff all around have been helpful, caring and wonderful.
anonymous - Family/friend
Memory Care
May 13, 2022
our families experience
Mom is happy at Benchmark Senior Living community
Anonymous - Family/friend
Assisted Living
March 10, 2022
Would Recommend
Love it, no hesitation having someone go there. They seem to be very happy.
Anonymous - Family/friend
Assisted Living
March 2, 2022
So Far So Good
Benchmark Senior Living is a good place. They have good services, activities, and food for the residents. They keep the community clean. The staff are good work with if I have questions or concerns about my loved one.
Games, trivia, and more are available for the residents to participate in for activities. My loved likes the food a lot.
Anonymous - Toured community
Memory Care
February 7, 2018
Very caring staff and good location, felt comfortable and people seemed very caring and friendly, working with them to assess my inlaws now.
Anonymous - Toured community
Memory Care
September 12, 2017
Nice Amenities!!
I had recently taken a tour of this community for my loved one and I have no complaints of how things had went. The staff where on time to our appointment and made sure to answer any questions I had for them in detail. I thought they had a nice floor plan with lots of great amenities for the residents throughout the building. It was just not the right location for us in the end decision.
Anonymous - Family/friend
Memory Care
August 11, 2017
Love One In Good Hands In this Community
This was a big transition for my brother, and his move to this community. However I do feel he is safe, and in good hand. The staff is wonderful , and they really try their best to understand him, and his needs. They go out of their way to make sure he is well cared for. The community is well-kept, everything looks great when I visit. They provide nice meals, and have activities available for him whenever his ready to participate. I'am satisfied with everything they have done for us, and I would highly recommend it.
Anonymous - Family/friend
Memory Care
August 3, 2017
Pleased With My Fathers Move To This Community
This is a lovely community, and my father is doing well with his move to this community. I do feel he is safe, and in good hands. The staff at this community is great. They are very attentive too my father, and his needs. Very patient when dealing with him, and his needs. Also open, supportive of any suggestions, and concerns the family may have. When I go to visit the community is well-kept, and his room is clean. They provide nice meals, and good activities for the residents. Everything is working out well for us in this community, and it is a facility I would recommend to my friends.
Anonymous - Family/friend
Memory Care
May 9, 2017
Fantastic facility!
Though we had some initial issues as far as my loved one's room, these were straightened out quickly and we have found that this facility is fantastic! There have been plenty of opportunities for my loved one to participate in activities, and she gets plenty of delicious food to eat, as well as plenty of time in the dining hall to socialize! Overall, this is a great facility!
My Mother's Daughter - Family/friend
Memory Care
February 21, 2017
Billerica Crossings is just right
It had been a difficult couple of years leading up to moving my mother into memory care at Billerica Crossings (BX) a couple of months ago, but the staff there has, from my very first contact, been extremely compassionate and professional. [Removed] have provided me with tremendous emotional support and advice throughout my mother's transition from the hospital to BX.
Prior to choosing BX, I visited 6 other facilities, but BX was the first place in which I felt at home. It's cozy, casual and inviting. They treat their residents with respect, with personal touches and genuine warmth. The services they provide are what you'd expect at just about any other assisted living/memory care facility, but the atmosphere is so much more friendly and happy. Other places I'd visited were either far too grand or a little scary. For my mother, BX is just right.
Anonymous - Toured community
Memory Care
November 15, 2016
Not A Friendly Layout!
The Benchmark Senior Living was just not what we were looking for. The place wasn't as nice as other places,it was more expensive, and it didn't appear to be clean. The rooms that they showed us had a musty smell to them. The place is an older building. There didn't appear to be much staff, but the ones I did meet seemed nice.
Anonymous - Toured community
Memory Care
November 11, 2016
Friendly Community!!
The Benchmark Senior Living at Billerica Crossings is a nice community. It is a bit older but still kept up well. The memory care unit is in the downstairs part of the building which I did not like. Also, the location was far from my loved one's friends and family, but overall a nice community.
Neighborhoods around Benchmark Senior Living at Billerica Crossings
See what the neighborhood has to offer and what’s nearby:
Tips for evaluating your community options
Safety is a primary concern when seniors and their families look for Assisted Living. To ensure that a community meets your needs and expectations, we recommend that seniors and family members:
Tour the location: Touring allows you to speak to current residents and staff, and helps you confirm the accuracy of the community description and photos. Use our touring checklist to help guide your visit.
Confirm the availability of required services: Before you commit, make sure that the community offers all the services your senior needs, and that those services can be provided within your budget.
Know the Massachusetts regulations for Assisted Living: Each state has its own laws and inspections processes to ensure seniors reside in a safe environment. Depending on your state, you may even be able to look up inspection reports for the community(ies) you’re considering. Learn more about Massachusetts regulations for Assisted Living.
Frequently Asked Questions about Benchmark Senior Living at Billerica Crossings
Benchmark Senior Living at Billerica Crossings offers Studio, 1 Bedroom and Semi-Private. Learn more.
A Place for Mom has scored Benchmark Senior Living at Billerica Crossings 8.6 out of 10 using our proprietary review score.
We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.
Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.
Call (978) 667-0898 to reach a resident at Benchmark Senior Living at Billerica Crossings.
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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.
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