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Benton House of West Ashley

1445 Bluewater Way, Charleston, SC 29414

For pricing & availability:
(866) 374-4058
8.9
Review score
21 reviews
Add review
8.9
Review score
21 reviews
  • 5 star
    52%
  • 4 star
    33%
  • 3 star
    10%
  • 2 star
    5%
  • 1 star
    0%
See all reviews
8.5
Review score
685 reviews
32 facilities
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Benton House of West Ashley
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Benton House of West Ashley in-unit seating area
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street view of Benton House of West Ashley

Anonymous

Spouse or partner of resident/client

4.0 out of 5 stars

Beware of monthly increases

I don't like any place that gives you one entry price and then continues to increase price monthly and decrease services monthly. It's great but prices are creeping up.

Read all reviews

Benton House of West Ashley

We. Are. Family. Award Winning Senior Living! National Winner-Top 50 in Aging Services by Fortune magazine. A Great Place to Work certified 3 consecutive years. Multiple Pinnacle Customer Service Awards. Call or drop by to see what makes Benton House of West Ashley the most desired in the area.
Exceptional quality takes exceptional people. Our team is consistently the number one reason families choose our community. Disney Institute-based orientation, great pay and benefits, $500 Monthly Superstar, annual car giveaway and other surprises, we take care of our team so they can take care of you.
Assisted Living, Memory Care, Adult Day, Respite, Caregiver Support. Wherever you are in your journey we are here to help!

Senior living options offered

  • Assisted Living
  • Memory Care

Benton House of West Ashley

Pricing

Total monthly costs depend on room type, select services, and the level of care needed

Base fees by care type

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*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Reviews

for Benton House of West Ashley

8.9 out of 10
Review Score21 reviewsWrite a review
Overall Experience
4.2
Cleanliness
4.2
Friendliness
4.5
Care Services
3.9
Staff
4.1
Meals & Dining
3.9
Activities
3.5
Value for Cost
4.1

A Place for Mom has scored Benton House of West Ashley with 8.9 out of 10 using our proprietary review score based on 3 reviews in the last 2 years. Over all time, Benton House of West Ashley has 21 reviews with an average "overall experience" of 4.2 out of 5.

Filters

1-20 of 21 reviews

Last Updated: 10/1/25

Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review

A Place For Mom has verified the person writing the review and their connection to the community.

Anonymous

Assisted Living

Family/friend

October 1, 2025

4.0 out of 5 stars
Verified Review

Beware of monthly increases

I don't like any place that gives you one entry price and then continues to increase price monthly and decrease services monthly. It's great but prices are creeping up.

Deb

Assisted Living

Family/friend

June 19, 2025

5.0 out of 5 stars
Verified Review

Review for The Addison of West Ashley

Very helpful, explaining what the criteria was for an assisted living and finding a place that was the closest to us. They gave a lot of resources of facilities to pick from we were only interested in the places as closest to us.

Anonymous

Assisted Living

Family/friend

April 4, 2025

4.5 out of 5 stars
Verified Review

Review for The Addison of West Ashley

Good food, nice room with spacious bedrooms, clean, Staff good-fair, great activities for residents. Needs more supervision for evening, night and weekends. Great place for the more mobile. Fair for the residents that need extra help with bathes, and every day needs. Spacious bathrooms with showers.

AB

Assisted Living

Family/friend

July 9, 2024

4.0 out of 5 stars
Verified Review
Cleanliness
3.0
Friendliness
4.0
Value for Cost
4.0
Care Services
4.0
Activities
3.0
Staff
4.0
Meals & Dining
2.0

Review for Benton House of West Ashley

I would say the staff is friendly and the private rooms are big comparatively. As with any place, changes take a bit of time and getting all shifts on the same page. Comparatively, they are still head and shoulders above a LOT of their competition.

Anonymous

Assisted Living

Family/friend

April 29, 2024

5.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
5.0
Value for Cost
4.0
Care Services
5.0
Activities
3.0
Staff
5.0
Meals & Dining
4.0

Recommended

My loved one is currently a resident at Benton House of West Ashley and the overall experience has been great. The staff is great and so is the value for cost. I would recommend Benton House of West Ashley to others.

Anonymous

Assisted Living

Family/friend

March 29, 2024

3.0 out of 5 stars
Verified Review

Benton House of West Ashley overpromised/sold and underdelivered.

Anonymous

Assisted Living

Family/friend

February 14, 2024

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Review for Benton House of West Ashley

We picked this community because of the atmosphere, cost of placement, and caring, supportive staff. I would recommend to others.

Raye

Assisted Living

Family/friend

May 17, 2023

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Great Place

Benton House of West Ashley is a great place - the people there are wonderful. It is truly a lovely place. Everyone is pleasant and very helpful. Highly recommend Benton House. We visited 5 places, and this was by far the very best. They go out of their way to take care of your loved ones, and it is very clean.

Anonymous

Assisted Living

Family/friend

December 5, 2022

2.0 out of 5 stars
Verified Review
Cleanliness
2.0
Friendliness
2.0
Value for Cost
3.0
Care Services
2.0
Activities
2.0
Staff
1.0
Meals & Dining
3.0

Review for Benton House of West Ashley

It is a newer facility so it offered nicer amenities. Overall, understaffing and lack of staff training seemed to be prevalent issues.

Teresa D

Assisted Living

Toured community

November 22, 2022

5.0 out of 5 stars

I toured this facility and it was lovely!

anonymous

Assisted Living

Toured community

September 7, 2022

4.5 out of 5 stars
Verified Review

tour review

Our family had an in person tour and the lady who took us around the community was super enthusiastic and overall we really did like the place. We thought the other staff we met with were nice and they even introduced us to some of their residents. It was a great tour experience

Kim

Memory Care

Toured community

June 28, 2022

4.0 out of 5 stars
Verified Review

tour review

Our family had an in person tour and it was a lovely beautiful community and the lady who gave us the tour was awesome but we just wanted a community that solely focused on memory care just given our loved ones health state

Anonymous

Memory Care

Family/friend

June 22, 2022

4.0 out of 5 stars
Verified Review
Cleanliness
3.0
Friendliness
5.0
Value for Cost
4.0
Care Services
4.0
Activities
4.0
Staff
4.0
Meals & Dining
4.0

Nice Place with Happy People

They have super nice people that are they responsive. Activities and food are generally good for the residents. The staff communication with the family has been very good. The community does provide a la carte options as well as a main course option for the residents. The community will assist with laundry and basic housekeeping for our loved one. The only negative is the maintenance of the inside of the building. It would be nice to see some updates.

anonymous

Assisted Living

Family/friend

May 10, 2022

3.5 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
4.0
Value for Cost
4.0
Care Services
3.0
Activities
4.0
Staff
3.5
Meals & Dining
4.0

Update

Right now most communities are having a hard time with staffing. Right now I would just encourage your loved one to call for help if it is needed. I do feel like this community is trying to make improvements and improve the staffing. They have activities in this community like bingo, pet visits and more for the residents to remain busy and active in the community. My loved one is not able to participate often but they have things going on all the time like people coming in to sing cooking and more.

Carol C

Assisted Living

Toured community

April 7, 2022

4.0 out of 5 stars
Verified Review

My tour review

This community was wonderful we were so glad to be looking at such a good community there was just a feeling at another community that worked better for my loved one.

Cynthia B

Assisted Living

Family/friend

February 23, 2022

4.0 out of 5 stars
Cleanliness
4.0
Friendliness
5.0
Value for Cost
4.0
Care Services
4.0
Activities
4.0
Staff
5.0
Meals & Dining
4.0

Comfortable living in Charleston

We selected Benton House because it was attractive, smaller with all rooms on a single floor, and close enough for me to be there as frequently as needed. The rooms are larger and her room even has a screened porch. As with all places now, staff is a little thin on the ground, so some things take a bit longer than optimal.

anonymous

Assisted Living

Family/friend

August 12, 2021

2.5 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
4.0
Value for Cost
0.5
Care Services
2.0
Activities
0.5
Staff
4.0
Meals & Dining
4.0

Bate and switch

Initially the marketing team was outstanding, they did a great job getting us to come, but when we moved our loved one in they did a poor job of retaining us. They did not live up to our expectations. Some of our loved ones things were stolen and our of those things were some very valuable items. One major issues was communication with the staff, it was always difficult to get someone on the phone when we needed to. Before we moved our loved one out, they were placed from assisted living into memory care, but into a temporary room. It took them two weeks to get our loved one settled, and in the meantime they declined very quickly. Our loved one was not comfortable in the temporary room, so he would sleep in the dining hall sometimes. Also the activities were not stimulating enough. However the care takers on the memory care side were very kind, and would take our phone calls for our loved one since they were not allowed to have phones themselves.

Anonymous

Assisted Living

Toured community

June 15, 2021

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0

Attractive facility, well designed. It’s fairly new and has been well maintained. Friendly and accommodating.

Anonymous

Memory Care

Family/friend

June 10, 2019

4.5 out of 5 stars
Cleanliness
4.5
Friendliness
4.5
Value for Cost
4.5
Care Services
4.5
Activities
4.5

Benton House has my vote

We chose Benton House over The Bridge. The facility is very nice and is small enough to allow the staff to establish relationships with the residents and the residents' families. [Name removed] and his team have been phenomenal and are always ready to assist with any questions the family may have. Mom has transitioned beautifully. I would highly recommend Benton House!

Anonymous

Memory Care

Toured community

May 18, 2018

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0

My brother and I were very impressed with the tour and everything was clean, organized, and friendly. Apt was very nice and just big enough. The price was a little out of our range but we will make do. In other words you pay for what you get which I believe is the best compared to the other places we saw. Thanks so much for all your help and support.

Benton House of West Ashley

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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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