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Cadence at Mint Hill by Cogir

5601 Margaret Wallace Rd, Mint Hill, NC 28105

For pricing & availability:
(866) 374-4058
8.7
Review score
22 reviews
Add review
8.7
Review score
22 reviews
  • 5 star
    54%
  • 4 star
    32%
  • 3 star
    5%
  • 2 star
    0%
  • 1 star
    9%
See all reviews
9.1
Review score
2763 reviews
69 facilities
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Cadence at Mint Hill by Cogir
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Cadence at Mint Hill by Cogir community exterior
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street view of Cadence at Mint Hill by Cogir

Anonymous

Spouse or partner of resident/client

4.0 out of 5 stars

My Wife's Cadence Experience

The staff was ok, but didn't keep her from walking and falling with ER visits. Activities were mostly having her watch TV. Food was fine, but didn't make her eat and she needed the nourishment. For a large facility, that's what they do. The facility was beautiful.

Read all reviews

Cadence at Mint Hill by Cogir

Set in Mint Hill, a budding suburb just east of Charlotte, North Carolina, Cadence Senior Living offers a vibrant residential community for seniors throughout the Mecklenburg County area. The community’s location provides easy access to all that Mint Hill has to offer, including parks, restaurants, museums, farmlands, shopping, and a lot of hometown hospitality. Whether residents want to take a day trip to Charlotte, picnic at a local park, or stay on campus to experience a range of available amenities and services, they’re sure to enjoy a life of scenic views and Southern charm while living in Mint Hill.

The community features assisted living and memory care services, with personalized care plans designed around each individual’s unique needs. The care services include medication monitoring and administration, daily living assistance, Revere℠ Memory Care programming, and SESSIONS Life Enrichment Program. In addition to the care service available, residents enjoy the community’s indoor common spaces, gorgeous courtyards, salon services, and rocking chairs on the covered porches.

Residents can choose from private studios, one-bedroom apartments, and companion suites, each offering a full-sized bath, spacious closets, and available utility packages. Monthly rent includes weekly housekeeping services, scheduled transportation services, 24/7 emergency call system, and restaurant-style dining services....

Senior living options offered

  • Assisted Living
  • Memory Care

Cadence at Mint Hill by Cogir

Pricing

Total monthly costs depend on room type, select services, and the level of care needed

Base fees by care type

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*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Reviews

for Cadence at Mint Hill by Cogir

8.7 out of 10
Review Score22 reviewsWrite a review
Overall Experience
4.2
Cleanliness
4.6
Friendliness
4.5
Care Services
4.2
Staff
4.3
Meals & Dining
4.4
Activities
4.3
Value for Cost
4.2

A Place for Mom has scored Cadence at Mint Hill by Cogir with 8.7 out of 10 using our proprietary review score based on 4 reviews in the last 2 years. Over all time, Cadence at Mint Hill by Cogir has 22 reviews with an average "overall experience" of 4.2 out of 5.

Filters

1-20 of 22 reviews

Last Updated: 9/24/25

Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review

A Place For Mom has verified the person writing the review and their connection to the community.

Anonymous

Memory Care

Family/friend

September 24, 2025

4.0 out of 5 stars
Verified Review

My Wife's Cadence Experience

The staff was ok, but didn't keep her from walking and falling with ER visits. Activities were mostly having her watch TV. Food was fine, but didn't make her eat and she needed the nourishment. For a large facility, that's what they do. The facility was beautiful.

Anonymous

Assisted Living

Family/friend

July 3, 2025

4.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
4.0
Value for Cost
5.0
Care Services
3.0
Activities
3.0
Staff
4.0
Meals & Dining
5.0

Would recommend

When my mother in law was there they seemed to always be short staffed and her necklace button rarely worked.

Leslie

Assisted Living

Family/friend

May 29, 2025

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
3.0
Meals & Dining
5.0

Cadence at home feel!

Administrative staff could be more present, available and intentional with procedures of move-in and daily protocol communications. Based on the experience we have had so far, we would absolutely recommend the community to others!

Kim H

Assisted Living

Family/friend

May 5, 2025

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
4.0
Care Services
5.0
Activities
4.0
Staff
5.0
Meals & Dining
5.0

Great place

Everything except the last two are five I'm told repeatedly there is not enough activities when I look it seems like there are enough, but she is not a joiner so and as for the value, you know, I was kind of under the impression if you're sharing a room you know that's like a 50-50 but that's not the case so we actually we're still paying 2/3 of the full rate we've been actually looking around. The staff are amazing all of them. They do keep me informed they take very good care of my mom. The food she says is very good. All the meals that I've seen look very good.

Angela A

Assisted Living

Family/friend

September 17, 2024

3.0 out of 5 stars
Cleanliness
5.0
Friendliness
4.0
Value for Cost
4.0
Care Services
3.0
Staff
3.0
Meals & Dining
5.0

Good on paper but issues with follow up and staff attention

My mother in laws button never did work so she would wait hours for someone to come help her with something. Correction, she would call me and I would have to call and get someone to help her. Sometimes several times a day. Otherwise clean and she loved the food.

Anonymous

Assisted Living

Family/friend

July 13, 2024

4.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
4.0
Value for Cost
4.0
Care Services
4.0
Activities
4.0
Staff
4.0
Meals & Dining
4.0

Review for Cadence at Mint Hill by Cogir

I would recommend.

Anonymous

Assisted Living

Family/friend

May 3, 2024

4.0 out of 5 stars
Verified Review

Positive experience at Cadent Mint Hill

Cadence at Mint Hill is very clean and the people were helpful and kind ... food not very good most days. Nursing staff is very good... I think they were my mom's best friends. She moved to [facility name removed]. It seems to suit her better.

Anonymous

Assisted Living

Family/friend

March 27, 2024

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
4.0
Staff
5.0
Meals & Dining
4.0

I do recommend Cadence! I'm happy we went there!

Concerning the healthcare, they do not provide transportation outside of mint Hill and Matthews. This has made it difficult for my mother, because most of her doctors are in the Myers Park area and too far for them to drive her. Also, when my father was in memory care, it was very difficult for him to communicate with the staff in the fact that he needed more help than he was getting. He had a tendency to fall because he couldn't remember that he couldn't walk. He continued to fall out of bed and out of his wheelchair. We Had to place him into a skilled nursing facility pretty quickly.

Kathy H

Assisted Living

Family/friend

March 21, 2024

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Simply the Best

My 97 year old Dad has been a resident of Cadence for over two years. The facility is beautiful and the staff is outstanding. They are attentive to my Dad's every need. I'm a RN and the medical team is quick to communicate on any changes they observe regarding his condition. Honestly, the staff has become family. Dad recently required a hospitalization. Upon my visit, the first thing he said to me was, "I'm going back to Cadence if I have to walk there." I think that says it all.

Anonymous

Assisted Living

Family/friend

March 20, 2024

1.0 out of 5 stars
Verified Review
Cleanliness
1.0
Friendliness
1.0
Value for Cost
1.0
Care Services
1.0
Activities
1.0
Staff
1.0
Meals & Dining
1.0

Look elsewhere, do not recommend

My family member was in Cadance 3 days. On the third day he fell broke his neck and died. Cadance said they did not have cameras working and could not tell us anything about his fall. After his fall, they would not release his records to us.

Anonymous

Assisted Living

Family/friend

May 25, 2023

5.0 out of 5 stars
Cleanliness
4.0
Friendliness
4.0
Value for Cost
5.0
Care Services
4.0
Staff
4.0
Meals & Dining
4.0

staff willingness to help my parents

Our loved one does not participate in the activities so we cannot comment. However, the help the staff has given in an emergency situation was quick and really reassuring to our family which is something we like most about this community and based on the experience so far we would definitely recommend this community to other families

Amchlt

Memory Care

Family/friend

November 6, 2022

1.0 out of 5 stars
Cleanliness
4.0
Friendliness
4.0
Value for Cost
1.0
Care Services
3.0
Activities
2.0
Staff
3.0
Meals & Dining
1.0

Be very careful....

Cadence Senior Living at Mint Hill - Memory Care.... This facility is rated '0' No Stars.... Well, I must say that for more than one year, my Mom was truly cared for by some Excellent Staff Members. I will not say that everything was perfect, because no Assisted Living or Long-Term Care Facility is perfect.... We all are human and make mistakes.... For the last 4 or 5 months of residency at Cadence Mint Hill, there was no excuse for the lack of Management, Professionalism, the lack of proper medication management and administration, complete neglect and the total lack of concern for resolving said issues or accepting responsibility for any of these issues. When you go on vacation for 4 days and return early to find your loved one with a blood-red rash, an infection (sepsis), and dehydration, yet Cadence never contacted me, but called the medical professional for a non issue and as of the day I moved my loved one out, they have never discussed their responsibility to know the di

anonymous

Assisted Living

Family/friend

October 24, 2022

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Care Services
5.0
Staff
5.0
Meals & Dining
4.0

Positive experience

We chose Cadence at Mint Hill because we were impressed with the way we were treated when we went initially for the tour, the convenience of it being so close to my home, and also it is a newer facility which I feel gives off a better vibe. I would and have recommended this facility to people that I know.

Jeannie S

Assisted Living

Family/friend

July 26, 2022

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Review for Cadence at Mint Hill

My loved one is very content and happy. They keep them out of the room and engaged in activities. A good time to visit, is an hour before they eat lunch or dinner. This gives them a chance to feel like you have really visited because afterward, you can walk with them to the next activity, and your visit is not cut short.

anonymous

Memory Care

Family/friend

June 30, 2022

4.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
4.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Our families experience

With our loved one being on the memory care side our loved one is not in the mental state where he is going to be participating in a lot of activities - this community does not really have extra curricular activities that some of the larger places have. However on the independent living and assisted living side they take the residents on excursions quite regularly. The staff here are super friendly even with the staffing struggles. They have been very accommodating, very cooperative with our schedules so we are very pleased.

Darla

Memory Care

Family/friend

April 14, 2022

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
3.5
Care Services
5.0
Activities
5.0
Staff
5.0

A great place for your loved one

We chose Cadence at Mint Hill because they had availability when we needed it and the location was very convenient to my home. I really feel they have excellent communication with the families. They are very good at calling and updating us and that is very much appreciated. They have so many activities. She gets her nails painted, they have people come in for entertainment, parties for special holidays, etc. The staff are very engaging and encourage all of the residents to participate. They recently hired a hair stylist so mom is able to get her hair done and she has been great. I would definitely recommend them to others.

Kathy

Assisted Living

Family/friend

April 6, 2022

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Our families experience

We are extremely happy with Cadence at Mint Hill. Being a registered nurse right away we noticed the great system they had in place for their covid protocols. There is a computer right when you enter that you sign in, put down who you are visiting, fill out a covid questionnaire and take your temperature. Other places were a little loosy goosie when it came to their covid protocols and this community is right on top of it. Their setting from the inside looks like a hotel, there are great sitting areas and all the hallways are clean. When we came during the holidays they were just putting up the Christmas Tree and everything was so festive. They have a nice gym area where PT is. Our loved one has a nice suite with two rooms, a place for a refrigerator and a shared bathroom. Anytime something happens to our loved one no matter how big or small they always reach out to us. We appreciate how communicative they are. When we came on the tour we met everyone - they made sure to introduce us to the activities director who is fantastic. We met all the dining staff and head chef who made us fudge. We met the med techs and learned out their reporting system works. They really had nothing to hide.

anonymous

Assisted Living

Family/friend

August 18, 2021

4.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
4.0
Care Services
4.0
Activities
5.0
Meals & Dining
5.0

my review of Cadence at Mint Hill

The community is neat and clean and the staff is very friendly and helpful. The food is also very good and they have activities for the residents. I would recommend this community to others based on my experience

anonymous

Assisted Living

Family/friend

June 15, 2021

4.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
3.5
Care Services
4.0
Staff
5.0
Meals & Dining
5.0

Pleased with our experience

We chose Cadence at Mint Hill because it just seemed to be the perfect fit. It was not too large of a facility, seemed to be very clean, and just looked very nice. It is a place I would go if the time comes. The staff members have been friendly and pretty good with communication. I would recommend them to others who are looking.

Melissa

Assisted Living

Family/friend

April 7, 2021

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

A Home Away From Home

I would tell others that the environment has giving my loved one a sense of home. She feels seen by the staff and residents. The staff goes above and beyond for the residents. My loved one is very happy here. The food is good.

Cadence at Mint Hill by Cogir

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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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