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Charter Senior Living of Buford

4450 Old Hamilton Mill Road, Buford, GA 30518

For pricing & availability:
(866) 374-4058
6.0
Review score
70 reviews
Add review
6.0
Review score
70 reviews
  • 5 star
    31%
  • 4 star
    33%
  • 3 star
    13%
  • 2 star
    10%
  • 1 star
    13%
See all reviews
8.3
Review score
1894 reviews
69 facilities
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Charter Senior Living of Buford
SaveShare
Charter Senior Living of Buford
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Anonymous

Child of resident/client

5.0 out of 5 stars

Caring Staff, Beautiful Facility, Highly Recommend

The staff is absolutely wonderful and truly care for my mom. They are priced just right and have good facilities and activities. They have taken the time to get to know my mom to help draw her out and make her welcome. When I visit, they always know me and give me updates, from the med techs to the medical director to the PT guy. As for the facility, the rooms are beautiful and spacious and less expensive than others I have seen.

Read all reviews

Charter Senior Living of Buford

Charter Senior Living of Buford is a purposefully built community designed to provide seniors with a safe and supportive environment where they can age in place. At this community, residents trade in the worries and hassles that often come with living at home for a better, more fulfilled life. Plus, licensed nurses offer 24-hour care tailored to each individual’s needs. Seniors also have access to chef-prepared meals, stimulating activities, and private living options.

Those who opt for memory care receive customized care through the Flourish℠ program, which promotes residents’ self-esteem through five key points:

  • Velocity program — Daily activities and events to keep residents stimulated and engaged.
  • Oshibori experience — A daily, routine activity that provides aromatherapy and serves as a reminder for mealtimes.
  • Grab-and-Go neighborhood activities — Spontaneous small-group activities catered to residents’ individual needs.
  • S.T.A.R. — Specific Therapeutic Assisted Recreation, a family oriented program that encourages families to bring in personal items to share and reminisce with their loved ones.
  • Rest and Restoration program — An intervention program that provides audio, video, engagement, as well as comfort stimulation and redirection.

Experience the Charter difference at Charter Senior Living of Buford!

State Licensing Information

To explore the licensing information and compliance histories of senior living communities in the...

Senior living options offered

  • Assisted Living
  • Memory Care

Charter Senior Living of Buford

Pricing

Total monthly costs depend on room type, select services, and the level of care needed

Base fees by care type

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*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Reviews

for Charter Senior Living of Buford

6 out of 10
Review Score70 reviewsWrite a review
Overall Experience
3.5
Cleanliness
3.7
Friendliness
3.9
Care Services
3.4
Staff
4.2
Meals & Dining
4.0
Activities
3.5
Value for Cost
3.6

A Place for Mom has scored Charter Senior Living of Buford with 6 out of 10 using our proprietary review score based on 0 reviews in the last 2 years. Over all time, Charter Senior Living of Buford has 70 reviews with an average "overall experience" of 3.5 out of 5.

Filters

1-20 of 70 reviews

Last Updated: 8/14/24

Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review

A Place For Mom has verified the person writing the review and their connection to the community.

Was Hopeful

Assisted Living

Family/friend

August 14, 2024

1.0 out of 5 stars
Cleanliness
4.0
Friendliness
4.0
Value for Cost
2.0
Care Services
1.0
Activities
3.0
Staff
1.0
Meals & Dining
4.0

Similar to the rest

We were hopeful that this place would be better than the rest. It was clean and the staff seemed nice. Unfortunately, nursing homes are only as good as their staff. During my mother’s stay the nursing staff didn’t follow protocol and it resulted in my mother falling and having to go to the ER due a hematoma from the fall. Luckily, she recovered well but it could have ended badly, especially as someone with a history of falls and a brain injury from the year before. The administration knew she had a severe fear of falling and extra precautions should have been taken. I was really disappointed.

Anonymous

Assisted Living

Family/friend

February 22, 2024

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
4.0

Caring Staff, Beautiful Facility, Highly Recommend

The staff is absolutely wonderful and truly care for my mom. They are priced just right and have good facilities and activities. They have taken the time to get to know my mom to help draw her out and make her welcome. When I visit, they always know me and give me updates, from the med techs to the medical director to the PT guy. As for the facility, the rooms are beautiful and spacious and less expensive than others I have seen.

Anonymous

Assisted Living

Toured community

June 21, 2023

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Staff
5.0

Great location for Buford. Nice and Quiet

I toured with the memory care director. The community was clean and very inviting. Memory care residents were enjoying the outdoors. Very refreshing to see.

Herman

Assisted Living

Resident/client

June 20, 2023

4.0 out of 5 stars
Cleanliness
4.0
Friendliness
4.0
Value for Cost
4.0
Care Services
4.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Have had good experiences with staff management with regarding getting help when in need. Good experiences with activities and content.

Clara

Assisted Living

Resident/client

June 20, 2023

4.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
4.0
Care Services
3.0
Activities
4.0
Staff
3.0
Meals & Dining
3.0

I have had good experiences with staff, though some are freindly than others. Quality of care is good.

David

Assisted Living

June 19, 2023

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Activities
5.0
Staff
5.0

Great place. Friendly Staff and residents.

Brian

Assisted Living

Toured community

June 19, 2023

5.0 out of 5 stars
Cleanliness
4.0
Friendliness
5.0
Value for Cost
4.0
Staff
5.0

Clean Building. Friendly Staff. Management present.

Anonymous

Assisted Living

Resident/client

June 19, 2023

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Having lived here only a week, I am favorably impressed.

Anonymous

Assisted Living

Resident/client

June 19, 2023

4.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
4.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Staff

Good and fair.

anonymous

Assisted Living

Family/friend

April 7, 2023

2.0 out of 5 stars
Verified Review

Come and see it for yourself.

You need to check it out thoroughly for yourself. Walk the grounds. Meet every person who works there. The facility itself needs work. Food quality and nutrition needs work. They need more staff. They do have the best therapy of any place around. They have a big therapy room and an outside company that comes in and does all three kinds of therapy. You can also schedule those therapy visits. But some of the other areas need improvement before I could recommend Charter.

Sharon Stephens

Memory Care

Family/friend

September 8, 2022

3.0 out of 5 stars
Cleanliness
2.0
Friendliness
2.0
Value for Cost
5.0
Care Services
1.0
Activities
1.0
Staff
2.0
Meals & Dining
1.0

I mostly visit on weekends. Usually Sundays.

My friend is in the memory care. The last time I visited, she was in a wheelchair trying to get to a table. She was in a corner, rolling back and forth bumping into a corner. Everyone looked sad and unkempt and lonely. One lady was eating with flies on her plate. I looked around and there was a stack of old games and puzzles, looking dusty. The one caregiver was sitting looking at her phone. Never even looked up. I cried! Pitiful situation!! Get off that chair and phone and interact with the residents. I took my friend to her room to help her to the bathroom, she was already wet and dirty. Her room was dirty and unkempt. We went back to the big room, still no interaction or words spoken until I asked for some water for my friend. I hated leaving her there.

Annette L

Memory Care

Family/friend

August 1, 2022

4.5 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Would recommend them to anybody

We loved Charter Senior Living - the sales gentlemen [name removed] and [name removed] were unbelievable to work with and really helped us move our loved one in. We cannot say enough good things about them. The staff were just the nicest, and sweetest individual who were more then willing to assists us with any help. Just like everyone else at times the struggled with staffing but for the most part the staff and aids working stayed on a consistent schedule and always treated our loved one with the upmost respect. They had activities going on all the time on the assisted living side - a lot of musical entertainment. On the memory care side they had activities as well for those who were able to take advantage of them. It was a wonderful experience

anonymous

Assisted Living

Toured community

January 27, 2022

5.0 out of 5 stars
Verified Review

My tour review

This community was lovely. The only downfall was that it was on the smaller side and my loved one wanted more people to interact with.

Vernal

Assisted Living

Resident/client

December 28, 2021

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Enthusiastic Recommendation!

We moved here around 6 months ago to be closer to medical facilities and doctors for my wife who was quite ill at the time, I personally needed very little aide or assistance but my wife [name removed] needed considerable assistance which increased each month. She sadly passed away in September after receiving extremely good care in this community, for which I am grateful. We were both impressed by Charter Senior Living. It is a lovely building in a grove of trees which makes it seem out in the country, but is actually really close to any and every kind of shopping and medical need. The building is perfectly maintained and very attractive. The staff has been well trained and professional in their duty, while also friendly and kind. The food is delicious, with careful consideration of dietary needs. The entire community is immaculate and attractively decorated. I am sadly moving, but my family is in the Pennsylvania area. I will miss my many friends here and wish everyone the very best!

tara tosh

Assisted Living

Toured community

December 21, 2021

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Staff
5.0

beautiful community

I toured this community with [name removed] and it is a hidden gem! The staff are very friendly and the community is clean. The residents look like they are having so much fun with all the activities! I tried the fried chicken, and it was amazing!

anonymous

Assisted Living

Family/friend

May 27, 2021

2.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
4.0
Value for Cost
2.0
Care Services
3.0
Activities
3.0
Staff
3.0
Meals & Dining
3.0

I would not recommend

We chose Charter Senior Living because of the location, it was closer to home and also we were left to believe that it was a very good place to him to be. But I do not feel that way anymore. I would tell others to just make sure to constantly check in on your loved ones because it takes a long time when residents press their call button. That has been our biggest issue and they also seem to be short staffed.

Anonymous

Memory Care

Family/friend

August 18, 2020

0.5 out of 5 stars
Verified Review
Cleanliness
3.0
Friendliness
3.0
Value for Cost
0.5
Care Services
0.5
Activities
4.0

A Sad Life for an Eldery Person

Their fees are based on what they do for them. She has macular degeneration. They were supposed to help feed her, fill out the meal forms, and they would leave food on a tray and not feed her. She was starving. Some of the staff weren't as nice to her as they could be. She was terrorized to be there. They brought soup to her one time, dinner was never brought to her. This is because no one filled out her menu, if my husband wasn't there she would have starved. They would take her into the lunch room at 11 or 12 at night. This is while the people were laughing at night and doing their jobs, due to her hollering for assistance. They would leave her in her wheelchair during this time. She was tired of sitting in her wheelchair and not what she was supposed to be doing. This is one of the reasons she was scared. I picked this place due to my grandparents being at this community after my grandparents had been there when it was under private ownership. I would not recommend to anyone. They touched her room, but didn't clean the room. Activities including singing, and on Sunday they would be someone to read the bible, and even had bingo. I feel that if we left her there she would have been dead.

JDavids

Memory Care

Family/friend

July 1, 2020

0.5 out of 5 stars
Cleanliness
0.5
Friendliness
0.5
Value for Cost
0.5
Care Services
0.5
Activities
0.5

HORRIBLE PLACE

I cannot even give this place a rating. My mom lives there and tells me that they have cut down on the amount of food the residents are given. If they have to go to the doctor they have to stay in their rooms for 14 days without seeing anyone. She had a plant that she had for a few years and had it hanging outside. Someone there gave it away. She said that yesterday for lunch she was given 1 chicken leg, and a little rice and beans. She said the food is aweful, and she should know because she is a really good cook. I am trying to get her moved somewhere else. She said the assistants yell at them if they ask a question. DON'T PUT YOUR LOVED ONE HERE.

Angie Persyn

Memory Care

Family/friend

February 28, 2020

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0

I LOVE BROOKDALE HAMILTON MILL!!!!!!

I wish I could give Brookdale Hamilton Mill ten stars. My mom is in the memory care area and we are so very wonderfully happy with the care she receives at Brookdale. The staff that take care of mom - [names removed] and so many more- are caring, kind, patient and attentive to my mom and all the patients. They look at each patient independently and know their likes and dislikes in food and activities and all aspects of their life at Brookdale and adjust the patients life to what makes that patient happy, comfortable and feeling loved. We are so blessed to have the staff in our mom's and our life. In a situation that can be so hard and upsetting the staff at Brookdale has made it a wonderful life for mom. The facility is clean and the staff is always cleaning up for the patients and the food is very good!

Anonymous

Memory Care

Family/friend

December 27, 2018

0.5 out of 5 stars
Cleanliness
0.5
Friendliness
0.5
Value for Cost
0.5
Care Services
0.5
Activities
0.5

Brookdale of Buford

I would not recommend Brookdale of Buford. My mother was there for 7 months and although the individual caregivers are attentive and wonderful, the Administrative staff lacks compassion, and professionalism. They will tell you whatever you want to hear to sign on the dotted line. We were told many services would be available and provided and they were not. Constantly had to fight for simple services that we were told she would receive. Lied to over and over, always unprepared when we requested meetings to discuss situations. Look into other places before you put your loved one there!

Charter Senior Living of Buford

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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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